This document provides an overview of Web 2.0 and proposes an approach for senior IT management to assess adopting Web 2.0 solutions. It discusses drivers like shifts in demographics, the rise of mobile devices, and growth in emerging markets. It also covers opportunities like improved innovation and engagement, as well as risks around information security, systems vulnerabilities, and legal compliance. The author recommends a comprehensive approach including analyzing the firm's landscape, defining a target state, developing a roadmap, and establishing governance to successfully implement relevant Web 2.0 solutions.
"Web 2.0 artefacts in SME-networks – A qualitative approach towards an integrative conceptualization considering organizational and technical perspectives" (Nadine Blinn, Nadine Lindermann, Katrin Fäcks, Markus Nüttgens)
Reply and Hinchcliffe & Company signed an agreement for the exclusive delivery of Web 2.0 University™, the education solution developed by Hinchcliffe & Company, in strategic partnership with O’Reilly Media
Emakina Academy 4 - AJAX, Flash & Rich Internet Applications: harnessing the ...Emakina
Tired of static and slow-loading websites ? With the new AJAX framework, you can build more flexible, dynamic interfaces that boldly go where no web-based application has gone before. In this Academy, our strategic cell will show how AJAX can improve the user's experience and, ultimately, the ROI of your Internet business.
Defrag Keynote: Social Computing and the Enterprise-Bridging the GapMark Koenig
Slides for Keynote Address at Defrag Conference, Denver CO. November 3, 2008.
Before citing, please review Saugatuck's Citation Policy at http://www.saugatech.com/citationpolicy.htm
"Web 2.0 artefacts in SME-networks – A qualitative approach towards an integrative conceptualization considering organizational and technical perspectives" (Nadine Blinn, Nadine Lindermann, Katrin Fäcks, Markus Nüttgens)
Reply and Hinchcliffe & Company signed an agreement for the exclusive delivery of Web 2.0 University™, the education solution developed by Hinchcliffe & Company, in strategic partnership with O’Reilly Media
Emakina Academy 4 - AJAX, Flash & Rich Internet Applications: harnessing the ...Emakina
Tired of static and slow-loading websites ? With the new AJAX framework, you can build more flexible, dynamic interfaces that boldly go where no web-based application has gone before. In this Academy, our strategic cell will show how AJAX can improve the user's experience and, ultimately, the ROI of your Internet business.
Defrag Keynote: Social Computing and the Enterprise-Bridging the GapMark Koenig
Slides for Keynote Address at Defrag Conference, Denver CO. November 3, 2008.
Before citing, please review Saugatuck's Citation Policy at http://www.saugatech.com/citationpolicy.htm
Enabling Innovators for the Era of the Social Enterprise: presented to Triple Helix 9 conference at Stanford University to address the opportunities for expanding the Silicon Valley model to emerging economies
Our views on the macro trends, high-level investment strategy (Thematic-Blended Thesis Driven) that we're aligning with in the Information Technology market.
Presented to Southern California Software Process Improvement Network, July 2011
As 'the cloud' becomes the mainstream platform for IT innovation, platform architects will combine smart devices, global networks, and application models inspired by Twitter and Facebook to let people do what they do best: to recognize what’s not normal, and either address the problem or pursue the opportunity.
The first decade of cloud computing decisively demonstrated that massively sharable/scalable systems can shrink operating costs and slash development delays, but the era of the Social Enterprise goes farther to turn the cloud model from a perceived challenge into a compelling avenue for IT innovations that need not compromise security or governance.
What Does Web 2.0 mean to retailers? This presentation takes a look at the related technologies, vendors and products; looks at the related themes; implications for retailers; and some real examples.
Enabling Innovators for the Era of the Social Enterprise: presented to Triple Helix 9 conference at Stanford University to address the opportunities for expanding the Silicon Valley model to emerging economies
Our views on the macro trends, high-level investment strategy (Thematic-Blended Thesis Driven) that we're aligning with in the Information Technology market.
Presented to Southern California Software Process Improvement Network, July 2011
As 'the cloud' becomes the mainstream platform for IT innovation, platform architects will combine smart devices, global networks, and application models inspired by Twitter and Facebook to let people do what they do best: to recognize what’s not normal, and either address the problem or pursue the opportunity.
The first decade of cloud computing decisively demonstrated that massively sharable/scalable systems can shrink operating costs and slash development delays, but the era of the Social Enterprise goes farther to turn the cloud model from a perceived challenge into a compelling avenue for IT innovations that need not compromise security or governance.
What Does Web 2.0 mean to retailers? This presentation takes a look at the related technologies, vendors and products; looks at the related themes; implications for retailers; and some real examples.
Why Enterprise Digital Strategies Must Drive IT ModernizationJason Bloomberg
Why Enterprise Digital Strategies Must Drive IT Modernization
Today's Digital Strategies face a potentially crippling trend: the separation of the Digital Transformation effort from the day-to-day running of the Information Technology (IT) shop. The lure of this bifurcation is unmistakable. CIOs have their hands full simply keeping older systems of record up and running, while the Digital effort is entrepreneurial, fast-moving, and deals with customer-facing systems of engagement. It's as though they are two separate worlds, with different priorities and different ways of operating.
Don't fall into this trap. Remember, those crusty old systems run the business, as they have for years. They contain invaluable data, institutional knowledge, and support for the core business processes that drive the bottom line. Only those organizations who properly leverage their deep IT assets will prevail with their Digital Strategies long term.
The good news: the Digital Transformation effort can -- and should -- drive modernization in IT. The secret is to take a flexible, business-driven approach that takes modernization one step at a time, and focuses on what's important.
Attendees of this session will:
* Gain a better perspective on the role IT can and should play in Digital Transformation initiatives
* Understand why "old ways of doing things" with technology won't work, and why
* Learn a straightforward, practical approach for facilitating successful change within IT in support of Digital Transformation goals
Enterprise applications written in languages including COBOL are typically large and increasingly difficult to maintain. Yet they represent a significant investment as they contain core business rules that deliver key enterprise functions. Today, the demand for Mobile platforms, faster business change delivery cycles, and ongoing cost pressures are driving enterprises to consider options for modernizing these applications. CA Gen is a proven, model based, application development environment encapsulating multi-platform delivery capabilities. From mainframe to mobile, and all platforms in between, CA Gen delivers multi-channel capability from a single code base, consolidating development skill sets and delivering productivity above and beyond traditional 3GL development. Come and hear about new capabilities for modernizing your COBOL applications via automated migration of your business logic and processes into CA Gen.
For more information, please visit http://cainc.to/Nv2VOe
From time to time, there is a need to modify information systems due to changes in legislation (like SOX), standards, currency change (like the euro), and more. These types of changes have a substantial impact on many components of an information system and therefore contain a high risk factor.
Move to Hadoop, Go Faster and Save Millions - Mainframe Legacy ModernizationDataWorks Summit
In spite of recent advances in computing, many core business processes are batch-oriented running on Mainframes. Annual Mainframe costs are counted in 6+ figure Dollars per year, potentially growing with capacity needs. In order to tackle the cost challenge, many organizations have considered or attempted multi-year mainframe migration/re-hosting strategies. Traditional approaches to Mainframe elimination call for large initial investments and carry significant risks – It is hard to match Mainframe performance and reliability. Using Hadoop, Sears/MetaScale developed an innovative alternative that enables batch processing migration to Hadoop, without the risks, time and costs of other methods. This solution has been adopted in multiple businesses with excellent results and associated cost savings, as Mainframes are physically eliminated or downsized: Millions of dollars in savings based on MIP reductions have been seen – A reduction of 200 MIPS can yield $1 million in annual savings. MetaScale eliminated over 900 MIPs and an entire Mainframe system for one fortune 500 client. This presentation illustrates reference architecture and approach successfully used by MetaScale to move mainframe processing to the Hadoop platform without altering user-facing business applications.
Cutting-edge Solutions with Mainframe ServicesQAT Global
QAT Global understands that the Mainframe platform is still relied upon by many organizations to support their infrastructure and business processes. At the same time, this platform has certain unique needs and specialized skills requirements. QAT Global helps companies overcome these challenges through our intimate knowledge of legacy systems, business processes, architecture, and the broader ecosystem in which businesses operate today.
We offer end-to-end solutions, where our services help customers run business as usual, develop and enhance custom applications and transform their legacy applications.
- IBM Z13 - The new possible
- Cloud and Service Management on IBM Z System
- Big data and Analytics on IBM Z System
- Mobile Challenge with IBM Z System
- DevOps on IBM Z System
- Security on IBM Z System
http://www.vitodibari.com
Ten Characteristics Of Web 2.0.
If you're wondering what the future will look like, go to http://www.vitodibari.com, where Vito Di Bari talks about the future, innovation, technology and trends.
This presentation talks about What is Migration, What are the indicators that tell you that you need migration, the pressing reason for migration, how do you plan and execute your migration.
AWS re:Invent 2016: Identifying Your Migration Options: the 6 Rs (ENT311)Amazon Web Services
Learn about the 6 Rs of migrating, migration patterns, and how to map your portfolio to the patterns. Discover how your business drivers and overall IT strategy determine the migration patterns you need, and learn best practices for selecting the appropriate Rs.
The technologies and people we are designing experiences for are constantly changing, in most cases they are changing at a rate that is difficult keep up with. When we think about how our teams are structured and the design processes we use in light of this challenge, a new design problem (or problem space) emerges, one that requires us to focus inward. How do we structure our teams and processes to be resilient? What would happen if we looked at our teams and design process as IA’s, Designers, Researchers? What strategies would we put in place to help them be successful? This talk will look at challenges we face leading, supporting, or simply being a part of design teams creating experiences for user groups with changing technological needs.
Features best practices and resources for implementing SharePoint now with minimal investment. If you like this deck and want to see a live event, go to www.quilogy.com/events.
Web 2.0 means marketing 2.0: once marketers understand that the new Web 2.0-driven consumer empowerment trend is *good* for marketers, they will be able to add more value; this presentation tackles the drivers, presents case studies and prescribes strategies for marketers to move into the 21st century
Applying Web 2.0 Concepts to Your Businessdigitalev
This presentation was originally delivered by Neal Sharma of Digital Evolution Group for the Triple-I Executive Forum (April 2009) and for the Wichita Chamber of Commerce (May 2009).
Architecture Of Participation - Enterprise2.0 adoption outlinesIsrael Blechman
The adoption of E2.0 tools and methods necessitates a new framework of thinking about work and productivity. The presentation illustrates the concepts of E2.0 and the conditions to a successful adoption process.
The presentation was created for a lecture I held at Microsoft Israel's Masters of Knowledge conference, May 2009.
Fostering enterprise collaboration, web 2.0 and good governance with share pointOptimus BT
The presentation talks about the current state & trends in enterprise collaboration. Also outlines various factors affecting collaboration drivers, structure, approach, role, culture and system.
Gain insights on how SharePoint platform can be used to foster collaboration along with well laid out strategies on governance of the system.
from Optimus BT Insights | Collaboration, Governance with SharePoint
ITSM in the Cloud - A Change in the Weathertodd.lewis
Whatever your opinion of 'cloud computing', there can be no doubt that it has firmly entered into the IT lexicon. But what exactly is cloud computing? Does it differ from existing models or is it just a new buzz word invented to put a fancy spin on the same old products? More importantly, how will it change the way you run your IT service program?
Join this live webinar to hear David Mainville, CEO of Consulting-Portal, share his insights on cloud computing and its increasing role in IT service management.
Attend this interactive webinar to learn:
* How cloud computing compares to other service delivery models
* Who are the players when it comes to cloud-based IT service management tools
* How you can exploit cloud computing in your IT service management
* And more...
Presentation given by Dion Hinchcliffe at Enterprise 2.0 San Francisco 2009. Focused on climbing the maturity curve of process and methods for enterprise social computing.
SharePoint Intranet Trends & Best Practices: 2010 and beyond Optimus BT
Latest and greatest trends in enterprise intranet along with a few best practices in Enterprise content management, Information architecture, user experience, Governance, social networking and Collaboration.
A reference and benchmarking standards material for those considering building an intranet, in some stage of intranet development or for those, who plan to realign their corporate intranet to meet certain objectives.
from Optimus BT Insights | SharePoint Intranets
Collaboration and Productivity with Microsoft SharePointEdgewater
Ori Fishler, Web Solutions Practice Director at Edgewater Technology, was invited to speak at the Delta Dental CFO Conference on April 26th on Marco Island, FL. Ori presented the collaboration benefits of SharePoint 2010, specifically how a collaborative platform like SharePoint:
- streamlines finance and accounting processes
- improves the productivity of the underwriting department
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
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The Influence of Marketing Strategy and Market Competition on Business Perfor...
Web 2.0 Overview
1. CIO Advisory Services
Aligning Strategies, Business Processes and Technologies
Demystifying Web 2.0
Venkatesh P. Iyer
IT Management Consultant
IT Strategy and Analytics
Business Process Management Somerset, NJ 08873
IT Execution T: 732 485 8658
E: vpiadvisors@gmail.com
2. Aligning Strategies, Business Processes and Technologies
Credentials
Venkatesh P. Iyer
CIO Advisory Services, IT Management Consultant
Qualifications:
Client focused management consultant in technology strategy with fifteen years of extensive experience in business of technology and
core technologies.
Areas of specialization include IT Strategy, Enterprise Architecture, IT Analytics, large-scale Program/ Project Management (PMO)
•
and software Pre-Sales.
Strong skills in Server-Virtualization, Service Oriented Architecture (SOA), Business Process Management (BPM) and Middleware
•
(Java EE)
Extensive skills and experience in linking business strategy, operations and technology implementation using high impact
•
methodologies
Excellent team leader and mentor, with sound business understanding coupled with a strong technical foundation. Strong people
•
skills, works well with senior management, end-users, and business/ technical teams
Skilled at guiding clients such as Allstate, Goldman Sachs, Citi, American Express, Comcast, AXATech, Aetna, Sun Chemical, Merrill
•
Lynch, AT&T etc to reach sound economic IT strategies to meet their critical business requirements
Education:
NEW YORK UNIVERSITY, New York, New York,
Leonard N. Stern School of Business, Master of Business Administration, 2003
UNIVERSITY OF PUNE, Pune, India,
Master of Computer Applications, 1993
IT Strategy and Analytics Business Process Management IT Execution
3. Aligning Strategies, Business Processes and Technologies
Preamble
The Buzz
“Web 2.0 is a term describing the trend in the use of World Wide Web technology and web design that aims to enhance
creativity, information sharing, and, most notably, collaboration among users” - Tim O'Reilly
“Web 2.0 is the business revolution in the computer industry caused by the move to the Internet as platform, and an
attempt to understand the rules for success on that new platform”
… and the alphabet-soup-noodles …
APIs Blogging Collaboration RSS SaaS Social Networking Wiki MySQL Perl PHP Tagging
AJAX DHTML FLEX Podcasting Web-Services Linux SOA Apache Python P2P
Blogs
… Is leading to chaos and confusion!!!
The purpose of this paper is to provide an overview of Web 2.0 (Enterprise 2.0) – drivers,
risks etc and also offer the senior IT Management a rigorous approach to assess and if
applicable adopt Web 2.0 for their firm
IT Strategy and Analytics Business Process Management IT Execution
4. Aligning Strategies, Business Processes and Technologies
Agenda
Overview
Drivers
Opportunities and Risks
Leading questions for IT Management
Proposed Approach
IT Strategy and Analytics Business Process Management IT Execution
5. Aligning Strategies, Business Processes and Technologies
Web 2.0 Overview
Contrasting Web 1.0 and Web 2.0 Characteristics of Web 2.0
Web 1.0 Web 2.0
DoubleClick Google AdSense • Promotes openness and collaboration
Ofoto Flickr
• Empowers end-users
Akamai BitTorrent
• Strong focus on data management
mp3.com Napster
• Offer software as a service
Britannica Online Wikipedia
personal websites blogging • Harnesses collective intelligence
evite upcoming.org and EVDB
• Social networks can promote Viral-Marketing
domain name speculation search engine optimization
• Many of the b2c Web 2.0 websites get their
page views cost per click
revenue from Advertisements
screen scraping web services
publishing participation
content management systems wikis
directories (taxonomy) tagging (quot;folksonomyquot;)
stickiness syndication
Web 2.0 represents more than just new technologies rather it is a paradigm shift from Internet being
a set of applications to a platform that enables collaboration, combining applications etc
IT Strategy and Analytics Business Process Management IT Execution
6. Aligning Strategies, Business Processes and Technologies
Demand for Web 2.0 Solutions and Supply of Enabling Technologies
Demand and Supply around Web 2.0 Solutions Strategic benefits of Web 2.0 Solutions
• Improved innovation by sharing knowledge
among employees
• Increase agility by closely engaging Partners and
Clients
• Capture additional ad-revenues
• Leverage a cost-effective channel for
Outbound Messaging: Build communities to
disseminate news and ideas on products,
ideas, services etc
Inbound Messaging: Build communities to
source ideas and get feedback from customers
on new products and errors/ bugs in existing
products
• Build long-term relationships for cross-sell, up-
Web 2.0 drivers
sell additional products and services
Firms that implement Web 2.0 solutions that complements their businesses optimally can capture
the benefits of ‘Network Externalities’ i.e. winner takes all
IT Strategy and Analytics Business Process Management IT Execution
7. Web 2.0 Drivers
Shifts in Demographics
Projected income growth by generation (in trillions) Comments
Gen-x attaining
the lead position
• Gen-X and Gen-Y are typically technology savvy
and they are becoming increasingly influential for
businesses as customers
Gen-y start to enter
workforce
Gen-y start
• In order to attract and retain the best talent from
college
education
Gen-Y going forward, firms will have to invest in
building a strong Web 2.0 foundation
Source: Javelin Strategy & Research, Pleasanton, CA
Mobile data and communications activities by age • It offers a great opportunity to establish a engage
and build strong relationship with them starting
now e.g. a retail bank can start building
relationships with student loans for college
students and then expand it by offering car loans,
home loans, credit cards etc as these people move
along the lifecycle needs
Source Pew Internet & American Life Project Surveys
Forrester Research report states that enterprise spending on Web 2.0 technologies will continue to
rise over the next five years, growing 43 percent each year to reach $4.6 billion globally by 2013
IT Strategy and Analytics Business Process Management IT Execution
8. Web 2.0 Drivers
Mobile devices as a Platform
Those who say it would be very hard to give up Comments
(among those who use each device)
• Mobile devices are not only being used for voice
communications but also for Data services like
text-messaging, emailing etc
• The adoption of mobile-devices for data and
communication is extremely high among the Gen-
Y and Gen-X. 96% of Gen-Y has used mobile
devices for these activities - Text-messaging,
taking pictures etc. For Gen-X the same
percentage is 85%
• The total number of global mobile social network
users is predicted to jump from 525 million this
year to 975 million in 2012
• With the worldwide smart phone market
expected to expand by more than 30% each year
through 2012, global usage of mobile social
networks and other mobile Web 2.0 tech, many of
which require Internet-enabled smart phones
Source Pew Internet & American Life Project Surveys
Mobile devices are morphing into a complete platform from being just a tool for voice-
communication
IT Strategy and Analytics Business Process Management IT Execution
9. Web 2.0 Drivers
Profile of Emerging Markets
Growth in Internet Users (in MM) Comments
• In India, Youth forms the major chunk to the
China
growing Internet user base. Another major
segment on the Internet comprises the school kids
• The Mobile- Value added services (VAS) in India in
undergoing a rapid growth
• Cellphone usage growth in fast growing markets
last year: Vietnam: 114%, Pakistan: 170%,
Ukraine: 185%
• In Indonesia, one person in a hundred owns a PC,
India
and only one in a thousand has a broadband
Internet connection. While there are already 63
million cell phone subscribers, that only
represents 27% of the country's population of 234
million. Cell phone subscriptions in Indonesia are
growing 36% annually. And you think that's
something? In India, with 166 million cell phone
users, growth last year was 84.5%.
Source: Internet & Mobile Association of India (IAMAI)
Emerging countries like China, India, Russia and Brazil are rapidly adopting Web 2.0 solutions. Firms
can harness the power of Web 2.0 to penetrate these markets and to attract the best talents
IT Strategy and Analytics Business Process Management IT Execution
10. Aligning Strategies, Business Processes and Technologies
Risks with adopting Web 2.0 Solutions
The concept of Web 2.0 inherently implies higher degree of information exchanges. While
this can be extremely beneficial in certain functions, it can also potentially increase the
vulnerabilities of the firm adopting these technologies
Risk Dimension Overview
Information Security Firm internal information getting posted out through the web 2.0 channels
Systems risks Firms can become victims of malicious codes, computer viruses etc
Legal Risks Companies can intentionally or unintentionally violate legal requirements like SOX etc
Firm specific business confidential data getting out in the public domain or with
Competitive risks
competitors. This can happen inadvertently or intentionally say by disgruntled employees
Bad news and rumors can spread easily thereby hurting a firm’s reputation and thereby its
Reputational risks
competitive position
None of these risks are insurmountable. However they do mandate that before rolling out Web 2.0
solutions, firms should perform rigorous risk-assessments to assess the increased vulnerabilities.
They should first define and institute rigorous governance and policies and they should adopt
solutions only for those functions where the benefits outweigh the added risks and the incremental
costs (capex and opex)
IT Strategy and Analytics Business Process Management IT Execution
11. Aligning Strategies, Business Processes and Technologies
Top WebSites | June 2008
Top Web 2.0 Websites Popular Business Websites Comments
• There is a significant
gap between the #1
and #2 websites in
terms of visitors
(“Network
Externalities”
characteristics)
• Number of visitors to
Web 2.0 sites are
many folds compared
to the number of visits
to business websites
• Most of the Web 2.0
sites are b2c and are
used by Gen-y
customers
• Most of the Web 2.0
sites do not charge any
money to provide the
service
IT Strategy and Analytics Business Process Management IT Execution
12. Aligning Strategies, Business Processes and Technologies
Web 2.0 application early adopters case-studies
Representative sample of Web 2.0 applications Web 2.0 applications in Financial Services Industry
Firm Web 2.0 Initiatives Overview
Customers Partners Employees Backend
Launched wiki to foster Innovation
RSS : Supply
within the firm
Community
chain
and Blogs:
discussions Launched an online community for
B2B
small-business owners to exchange
SaaS: Streaming
ideas
CRMs, Video: SOA:
Payroll Training Web-
MoveOutMoveUp.com generates
Services
interest in its mortgage offerings
Executive
Podcast: Financial among first-time home buyers
Blogs:
trends
Musings
commentary
B2C
Partnered with Facebook to promote
its credit cards to college students
Project Blogs:
Community
Sharing
and Blogs: Using podcasting to deliver financial
information
discussions
information to its corporate and
institutional clients
Before rolling out Web 2.0 solutions, firms should perform rigorous risk-assessments to evaluate if
the benefits outweigh risks and costs
IT Strategy and Analytics Business Process Management IT Execution
13. Aligning Strategies, Business Processes and Technologies
Agenda
Overview
Drivers
Opportunities and Risks
Leading questions for IT Management
Proposed Approach
IT Strategy and Analytics Business Process Management IT Execution
14. Aligning Strategies, Business Processes and Technologies
Key Questions for Senior IT Management
• Is Web 2.0 solutions applicable to my firm? What are my competitors doing?
• Which business functions would most benefit from these solutions?
• Should I start off with external Web 2.0 applications or internal Web 2.0 applications or
both? How should I go about identifying them and prioritizing them?
• Should I build or buy solutions? How would they impact/ integrate with my existing
systems? Should I outsource the development? What would be the capital and operating
costs associated with the Web 2.0 solutions?
• Are there firms out there who have expertise in implementing Web 2.0 solutions? What
best practices should my organization adopt to be successful in this initiative?
• How should augment the Governance processes and policies to accommodate the Web 2.0
solutions?
• What the key risks with the adoption and what are the remediation strategies for them?
• How would adopting Web 2.0 impact the current roles in my organization? What new skills
would be needed?
CIO Advisory Services and XX can assist you in developing a comprehensive strategy and with the
implementation of the Web 2.0 solutions
IT Strategy and Analytics Business Process Management IT Execution
15. Aligning Strategies, Business Processes and Technologies
Planned Approach
SI Partner to lead these phases
Analysis Implementation Rollout Transition
Analysis Implementation Rollout Transition
• Initiate industry and firm specific analysis to
identify the key Web 2.0 solutions most
relevant to this organization
• Identify business areas within the
organization that would most benefit by
adopting the Web 2.0 solutions i.e. the
benefits outweigh the costs and risks
• Identify the core business capabilities in the
target state that will be based on Web 2.0
solutions
• Assess the firm’s IT landscape to determine
the current technology capabilities and the
craft the future state technology capabilities
• Develop multiple implementation scenarios
and the associated CBAs Harness Analytics to develop key Insights
Harness Analytics to develop key Insights
• Recommend target pursuits and publish the
Through Insights, propose actionable
Through Insights, propose actionable
detailed roadmap with specific milestones
recommendations
recommendations
• Codify and institute process and policies to
augment the current Governance structure
Implement these recommendations through rigorous
Implement these recommendations through rigorous
• Establish a PMO with best practices for
Program management and realize the benefits
Program management and realize the benefits
processes and tools in order to successfully
execute this initiative
IT Strategy and Analytics Business Process Management IT Execution
16. Aligning Strategies, Business Processes and Technologies
A comprehensive approach to Web 2.0 strategy
Tasks
• Perform Industry and Firm specific analysis
• Document the current state
Assess Firm’s
IT Landscape • Identify the key business capabilities for the target state
• Identify key technology gaps
• Develop architecture blueprints that will enable Web 2.0 features in the target state
Define Target
State • Assess and prioritize the target state capabilities
Develop and • Prioritize list of Web 2.0 initiatives with rigorous business cases and cost-benefit analysis
Publish
• Create a roadmap with milestones for launching capabilities
Roadmap
Establish • Institute a PMO with best practices to manage the executing of all initiatives
PMO and
• Launch a Governance body to provide oversight for the Program execution
Governance
This model can be readily customized depending on client’s needs
IT Strategy and Analytics Business Process Management IT Execution
17. Aligning Strategies, Business Processes and Technologies
Summary
• CIO Advisory Services and XX can assist your firm in crafting and implementing a sound
Mainframe strategies
• With its extensive experience in IT Strategy, Analytics, Program Management etc, CIO
Advisory Service can not only offer analytical models, best practices etc but also ensure a
successful execution of the proposed strategies
IT Strategy and Analytics Business Process Management IT Execution