SlideShare a Scribd company logo
The devil is in the
(product data) details
Olivier Krieger – Sales Director CNET
Richard Vriezekolk – Sales & account manager new business Onetrail
A product data journey
Onetrail - May 2019
Why does companies produce content?
A holistic content strategy should be tied to a specific
audience activation plan and include marketing, sales and
product content and messaging that works across channels
and touchpoints. When content is crafted for a specific stage
of the customer journey, it can generate powerful results.
“Brands need a full view of the content requirements. This includes
content that attracts and engages the audience before they’re ready to
buy. In addition to the content that converts and engages them for loyalty,
retention and adoption after they buy.”
Michael Brenner, CEO of consulting firm Marketing Insider
Group.
The customer journey - Pre-purchase
The customer journey - Post-purchase
Content production & life-cycle stages
“Product content for bottom of the funnel is easier to produce because
businesses know their product and how to talk about it. But creating
thematic content that will attract an audience at the top of the funnel is
really hard to do.”
Rishi Dave, CMO at Vonage.
Search Engine Results
Optimized Meta Title
Optimized Meta Description
Custom SEO Content
Drive Traffic with Unique
SEO Content
Drive Traffic with Unique
SEO Content
Optimized Meta Title
Optimized Meta Description
Search Engine Results
Custom SEO Content
Provide an engaging,
consistent, accurate content
experience for buyers
Optimized Product Titles
Optimized Image Alt Tags
Optimized Product Description
Multiple Images
Rich Content
Product Page Details
Rich Brand Content
Structured Content
Custom SEO Content
Consistent, Quality
Content at Scale
What’s Included
Retailer Specific Feature
Bullet Templates
Retailer Specific
Attribute Names & Values
Product Page Details
Structured Content
Increase Conversion with
Immersive & Educational
Rich Content
Additional Rich Content
Available Not Shown Here:
3D Spins Hot Spots
Comparison Tables Etc.
Videos
Additional Images and
Marketing Copy
Product Page Details
Rich Brand Content
Support your energy
conscious customer
while keeping your
website compliantEnergy Labels & Energy Value data
for all EU compliance categories
Product Page Details
Rich Brand Content
Increase Conversion with
Immersive & Educational
Rich Content
Additional Rich Content
Available Not Shown Here:
3D Spins Hot Spots
Comparison Tables Etc.
Videos
Additional Images and
Marketing Copy
Product Page Details
Rich Brand Content
Bring your product
pages alive with our
360 Content Builders
Rich Content Builder
Partner Portal
Rich Brand Syndication
Who has such product detail page?
Traditional Gallery Approach
Achieve a greater shopping experience like this
Responsive Gallery with images and videos
Bring your product
pages alive 360 images
Rich Content Builder
Partner Portal
Rich Brand Syndication
Clean, crisp lifestyle features to improve consideration
CNET submits requests to brands
for content on behalf of retailerManage your Brands
More Efficiently
Vendor Portal
Collection and Transformation
Partner Portal
CNET submits requests to brands
for content on behalf of retailer
CNET provides portal access, training
& support to retailer’s brand contacts
Manage your Brands
More Efficiently
Vendor Portal
Collection and Transformation
Partner Portal
Manage your Brands
More Efficiently
CNET can automate
production of inline pages
on behalf of brands using
feeds / scraping technology
Vendor Portal enables
brands to self-serve and
build rich pages for retailer
Rich Content is delivered by CNET to
retailer’s product detail page including:
• Videos
• 3D Spins
• Hot Spots
• Feature Blocks
• Comparison Tables
• Etc.
Vendor Portal
Collection and Transformation
Partner Portal
Rich Brand Syndication
“Compare the Range” to
support your customers
with their final decision
Support education on product line
& provide real-time Pricing/Stock
availability and quick navigation to
alternatives!
Partner Portal Access
Rich Brand Syndication
Rich Content Builder
“Compare the Range” to
support your customers
with their final decision
Support education on product line
& provide real-time Pricing/Stock
availability and quick navigation to
alternatives!
Partner Portal
Rich Brand Syndication
Rich Content Builder
Image Hotspots
on key features to increase
customer confidence and
engagement
Rich Content Builder
Partner Portal
Rich Brand Syndication
…and drive sales UP
through “Shop the Look”
with Real Time Pricing &
Add To Basket
Partner Portal
Rich Brand Syndication
Rich Content Builder
SEO Content
Hierarchy Design &
Attribute Modeling
Structured Product
Information Rich Brand Content
& Attach Programs
Workflow & System
Integration
Platforms
Reporting
The devil is in the (product data) details - Olivier Krieger CNET

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The devil is in the (product data) details - Olivier Krieger CNET

  • 1. The devil is in the (product data) details Olivier Krieger – Sales Director CNET Richard Vriezekolk – Sales & account manager new business Onetrail
  • 2. A product data journey Onetrail - May 2019
  • 3. Why does companies produce content? A holistic content strategy should be tied to a specific audience activation plan and include marketing, sales and product content and messaging that works across channels and touchpoints. When content is crafted for a specific stage of the customer journey, it can generate powerful results. “Brands need a full view of the content requirements. This includes content that attracts and engages the audience before they’re ready to buy. In addition to the content that converts and engages them for loyalty, retention and adoption after they buy.” Michael Brenner, CEO of consulting firm Marketing Insider Group.
  • 4. The customer journey - Pre-purchase
  • 5. The customer journey - Post-purchase
  • 6. Content production & life-cycle stages “Product content for bottom of the funnel is easier to produce because businesses know their product and how to talk about it. But creating thematic content that will attract an audience at the top of the funnel is really hard to do.” Rishi Dave, CMO at Vonage.
  • 7. Search Engine Results Optimized Meta Title Optimized Meta Description Custom SEO Content Drive Traffic with Unique SEO Content
  • 8. Drive Traffic with Unique SEO Content Optimized Meta Title Optimized Meta Description Search Engine Results Custom SEO Content
  • 9. Provide an engaging, consistent, accurate content experience for buyers Optimized Product Titles Optimized Image Alt Tags Optimized Product Description Multiple Images Rich Content Product Page Details Rich Brand Content Structured Content Custom SEO Content
  • 10. Consistent, Quality Content at Scale What’s Included Retailer Specific Feature Bullet Templates Retailer Specific Attribute Names & Values Product Page Details Structured Content
  • 11. Increase Conversion with Immersive & Educational Rich Content Additional Rich Content Available Not Shown Here: 3D Spins Hot Spots Comparison Tables Etc. Videos Additional Images and Marketing Copy Product Page Details Rich Brand Content
  • 12. Support your energy conscious customer while keeping your website compliantEnergy Labels & Energy Value data for all EU compliance categories Product Page Details Rich Brand Content
  • 13. Increase Conversion with Immersive & Educational Rich Content Additional Rich Content Available Not Shown Here: 3D Spins Hot Spots Comparison Tables Etc. Videos Additional Images and Marketing Copy Product Page Details Rich Brand Content
  • 14. Bring your product pages alive with our 360 Content Builders Rich Content Builder Partner Portal Rich Brand Syndication
  • 15. Who has such product detail page? Traditional Gallery Approach
  • 16. Achieve a greater shopping experience like this Responsive Gallery with images and videos
  • 17. Bring your product pages alive 360 images Rich Content Builder Partner Portal Rich Brand Syndication
  • 18. Clean, crisp lifestyle features to improve consideration
  • 19. CNET submits requests to brands for content on behalf of retailerManage your Brands More Efficiently Vendor Portal Collection and Transformation Partner Portal
  • 20. CNET submits requests to brands for content on behalf of retailer CNET provides portal access, training & support to retailer’s brand contacts Manage your Brands More Efficiently Vendor Portal Collection and Transformation Partner Portal
  • 21. Manage your Brands More Efficiently CNET can automate production of inline pages on behalf of brands using feeds / scraping technology Vendor Portal enables brands to self-serve and build rich pages for retailer Rich Content is delivered by CNET to retailer’s product detail page including: • Videos • 3D Spins • Hot Spots • Feature Blocks • Comparison Tables • Etc. Vendor Portal Collection and Transformation Partner Portal Rich Brand Syndication
  • 22. “Compare the Range” to support your customers with their final decision Support education on product line & provide real-time Pricing/Stock availability and quick navigation to alternatives! Partner Portal Access Rich Brand Syndication Rich Content Builder
  • 23. “Compare the Range” to support your customers with their final decision Support education on product line & provide real-time Pricing/Stock availability and quick navigation to alternatives! Partner Portal Rich Brand Syndication Rich Content Builder
  • 24. Image Hotspots on key features to increase customer confidence and engagement Rich Content Builder Partner Portal Rich Brand Syndication
  • 25. …and drive sales UP through “Shop the Look” with Real Time Pricing & Add To Basket Partner Portal Rich Brand Syndication Rich Content Builder
  • 26. SEO Content Hierarchy Design & Attribute Modeling Structured Product Information Rich Brand Content & Attach Programs Workflow & System Integration Platforms Reporting