This document provides an overview of Commerce Cloud and Lightning features and roadmaps. Commerce Cloud is Salesforce's enterprise cloud commerce platform, formerly known as Demandware. It provides a single platform to power all commerce channels. Lightning experience improvements include customizing record home pages, kanban views, path navigation on objects, improved development tools, and integration of AI through Einstein. The document outlines features available now and planned releases through spring 2017.

1. Commerce Cloud & Lightning
Features and Roadmap
Michael Bianchi
Director, Global UI/UX
michael.bianchi@tcs.com
@mbianchi27

2. Commerce Cloud
Enterprise Cloud Commerce Platform

3. Formerly known as Demandware
Faster Innovation • Predictive Commerce • Unified Experience
Introduced at Dreamforce ‘16
Custom Success Platform
Retain
& Advocate
Discover
& Engage
Purchase
& Fulfill

4. One platform
• Powering all channels
• web, mobile, social, in store
• Brands & Geographies
Highly Scalable
• Multi-site, multi-language, multi-
currency
• 45 global point-of-delivery
• CDN built in
• Seamless upgrades, robust
customizations, technology
partner ecosystem
Innovative platform
Build unique experiences with near-limitless flexibility

5. Mobile first responsive design
• Single code base
• Build once, use anywhere
Apple Pay for mobile web
• One touch payments for Safari
Social integration
• Pinterest and other channels
Open APIs
Mobile and Social Experiences

6. Manage product catalog,
promotions, inventory and
pricing
Visual drag-n-drop
merchandising, A/B testing,
SOE management
Single view of customer
• Online and in-store
Integrated order capture
• Omni-channel order
management & customer service
Business Manager Application

7. Predictive personalization
• AI to make all aspects of the
shopping experience relevant
Predictive Sort – in Beta
• Personalized search and sort
results based on individual
behavior
Commerce data model
• Rich data set in the cloud
available to Einstein with no
integration required
Commerce Cloud Powered by Einstein

8. Mobile-first point-of-sale
• Traditional and mobile sales,
returns, exchanges in real-time
Mobile-first store operations
• Inventory and cash management
apps
Predictive commerce with
Einstein
• Automate personalized
experiences in the store
Commerce Cloud Store
Deliver seamless experiences through unified commerce

9. More to come
We’ll keep everyone updated as Commerce Cloud
progresses in the market

10. Lightning
’17 features and Roadmap

11. What we’ve seen
• New Navigation
• Branding capabilities
• Quotes
• Email Authoring/Attachments
• Role Hierarchy in Reports
• All Orgs Upgraded to Enhanced/Lightning Charts in Salesforce1 Mobile App
Leading up to Dreamforce 16 - Now

12. Customize Records Home
Winter ‘17
• Pages per app
Spring ‘17
• Pages per profile and record type

13. Kanban View on objects
Winter ‘17
• Kanban for Leads, Campaigns,
and Contracts
Spring ‘17
• Kanban on any object

14. Path on objects
Spring ‘17
• Custom Objects
Summer ‘17
• Standard Objects

15. Visualforce in Lightning Experience
Spring ‘17
• Access Lightning Design System
directly in Visualforce

16. Base Lightning Components
Winter ‘17
• Simple forms
• Navigation and utilities
Spring ‘17
• Rich forms
• Simple lists

17. Lightning Data Service
Winter ‘17
• View and access records
• No APEX or SOQL
• Offline capabilities
Spring ‘17
• Multi record support
• Full CRUD for a single record

18. Improved Developer Experience
Spring ‘17
• Improved debugging
• Secure access to external end
points
• Public access via sites

19. Lightning API
Preview in Spring ‘17
• API for building UI on top of
Salesforce data and metadata
• Powers Lightning Experience and
Salesforce1 Mobile via Lightning
Data service
• Build your own mobile or web app
on top of the Lightning API

20. Lightning Component Builder
Pilot in Spring ‘17
• Template-driven creation
• Create, style, update components
• Component library
• Integrated reference
documentation

21. Lightning Container Components
Preview in Spring ‘17
• Use the JavaScript framework of
your choice
• Angular, React, etc..
• Looks and feels just like Lightning
components

22. • Lightning for Gmail
• Opportunity Insights
• Sales Console
• Forecasting
• Lightning Setup Flows and Setup Home
• Social Interactions from the Feed
• Account Hierarchy
• Dupe Detect and Merge for Accounts and
Contacts
• Dupe Management for Person Accounts
• Report Subscriptions and Scheduling
• Dynamic Report Filters via URL Parameters
• Lightning Global Actions
• Dashboard Accessibility
• Post Charts to Chatter and Follow Dashboards
• Quip Integration with Files Connect
• Einstein Recommended Work Streams
• Direct Messaging in Chatter
• Einstein Recommendations: People, Content, and
Sentiment
• Smart and Faceted Search
• Live Feed Everywhere
Plus more
Spring ‘17

23. thank y u