Mobile VoIP, IP Communication & Enterprise Solution Platform
1
 USPs of iTel Billing
 Key Features of iTel Billing
 Technical Specifications
Agenda
 Case Studies of Prospective Clients
3
 iTel Supports both VoIP & Data billing
 iTel Billing supports all Standard Switch Platform
 Supports all standard Business Modules
USPs of iTel Billing
4
5
iTelBilling
Online
RADIUS
Diameter
Offline
Pull Method
Push Method
Near Real
Time
Command Based
Communication
Supported Models
6
Online Billing
3rd Party Switch
Real Time Communication
iTel Billing [RADIUS + Web + Database]
Authorization Authentication Accounting
RADIUS/
DIAMETER
RADIUS/
DIAMETER
7
Offline Billing
3rd Party Switch
CDR Server Communication via FTP
[Push/Pull Method]
iTel Billing
Mediation Engine + Web + Database
+
RAW CDR
Collection &
Mediation
8
Advanced Security Layer
IP based firewall in switch for call authentication
OTP for 2nd layer authentication
Encrypted password in database
Role based access control
User wise IP based authentication
Auto expire (after 1st use or 30 Days which is also configurable)
Billing activity log trace
Auto block of “User name and Password” for consecutive failed failure
attempts
Compatible with Standard Switch Platforms
 ‘New CDR Template’ tool can process
seamlessly any new CDR.
9
10
Strong Mediation
Process
 Mediates the CDR through 1 layer mediation process while other Billing process their CDR
at first then impose all rating info over there which is called 2 layer of mediation.
Failed CDR Skip
Logic
 While processing, skips failed CDR as some vendors want only successful CDR .
Intelligent CDR
Insertion
 For CDR processing, a billing has to conduct 3 tasks like: search duplicate record, insertion
& update accounting info. iTel Billing completes all tasks in a collective manner rather that
posting individual command for each task.
Innovative Report
Machine
 iTel Billing stores the each combination of report in Summary tables and pulls the report
from those temporary tables which makes it tremendously faster.
Other Unique Benefits
11
Revenue Sharing
Tool
 An unique platform to conduct intense billing activities among different carriers
based on respective agreements.
Any Level of
Customization
 Supports any level of customization to fulfil legitimate customer desire.
Multiple Mediation
 System can process huge CDR using multiple mediation engines occupying in
single billing solution.
Other Unique Benefits
Multiple Switch  With a single Billing Service Provider can add multiple Switch. Also have
Reporting with Separate Switch
Duplicate check  Can Detect Delicate CDR with the Matching of 8 parameter
Key Features of iTel Billing
12
13
User friendly Interface
 Organized in a format so that any new user van
operation with only some basic 30 min training.
Prepaid & Postpaid Billing Facility
Supports both prepaid and post-paid business models
Facility for credit balance, invoice generation, balance
adjustment
14
Monitoring Dashboard
Call /CDR Mediation statistics
Server status
Revenue status
System client status
Last days statistics
Top 10 customers/ Gateway List
15
Reporting
User can generate report based on Terminating and Originating
carrier & destination code wise.
Reporting with custom date
Unbilled CDR report
Missing and Duplicate CDR report
All types of analytical report on Quality
Financial Report (Profit, Loss, Invoice generation & Recharge
history)
16
 Module helps to make sure Near Real Time Billing solution.
 System processes CDR as well as calculate bill and balance.
 System sends block command to the switch when given
balance for the carrier cross the limit .
 After that, recharge system sends automatically unblock
command to the switch again.
Carrier Auto Active/Block
17
18
Reconciliation
 Allows carriers to validate, control, process and compare
traffic charges from other carriers against their internal billing
records.
 Accurately determine whether traffic was rated accordingly or
not
 Improves billing accuracy with other carriers.
Alert Management
 Missing raw CDR file & call sequence
 Inconsistency between raw CDR & processed CDR
 Stop pushing raw CDR
 Can check and delete duplicate CDR from database
 Over usage of disk, memory and CPU
 Below & above average ASR & ACD and PDD
 Over usage of Ram & Hard Disk
 Unusual traffic (client & destination wise)& Unusual recharge
 Terminating gateway down
 Low balance alert
19
3rd Party Rate Plan Conversation tools
20
To make users life more easier there is a menu that all types of carriers provided rate plan
formats can be added to billing instantly.
Multiple Payment Options
21
 Supports bank and exchange Payment
along with currency conversation.
Supports multiple Online Payment Gateways
22
 Helps to compare Multiple carrier given rates
LCR Management
 Carrier rates are being ranked here. As a result, admin can assign rate according
to the profitable rate.
23
Re-Rating
 Re-calculation of Ratings
 Can select carrier, Rate Plan & time frame
Technical Specifications
24
Database Structure
 Linux environment
 Database in distributed architecture
 Different tables to store failed and successful CDR
 Month wise CDR partitioning
 Easy database backup procedure
 Fully Redundant
25
OS & Server Specification (20 Million CDR Per Day)
Server Specification
Server: Dell PowerEdge R730
Processor Family: Intel Xeon E5-
series
Speed: 3.50 GHz or higher
Memory: 64 GB, 1333 MHz Dual
Rank
HDD: 4X1 TB SATA 720 K RPM
(RAID 5)
Ethernet Card: 2XIntel Ethernet
I350 1Gbps
Power Mode: AC/DC
Operating System
OS Family : Unix Platform
Preferable Version: Red Hat
Enterprise Edition 6
OS Bit: 64 Bit
26
Case Studies
27
28
Client Profile  BTRC (Bangladesh Telecommunication Regulatory Commission) is working to
expand quality Telecommunication services across the country .
Objective  Central call monitoring system to bring 25 ICXs under a common monitoring
platform.
Contribution of
REVE  CDR analyzer platform with ability to process 250 million CDR per day.
Benefits  BTRC becomes able to monitor 25 ICXs processing 250 million raw CDRs
collecting from different ICX switches through a distributed robust billing
solution integrated with smart reporting system.
29
Client Profile  A Licensed Information Communications and Technology Services Provider in
Nigeria.
Objective  Introduce a robust billing system which has ability to support multiple switches in
one billing along with user friendly interface.
Contribution of
REVE  iTel Billing along with Advanced IM
Benefits  Being able to introduce a complete effective VoIP business platform with ability
to raise substantial revenue.
30
Client Profile  An International Gateway Operator
Objective  A customized real time international billing platform for calculation of call volume
originating and terminating from/to different IOS and International carriers.
Contribution of
REVE  REVE Real time IGW Billing
Benefits  Way to be a leading gateway service provider in Bangladesh with the highest
standards of service ensuring reliability and accuracy.
31
Client Profile  A highly reputed company in the data connectivity market of Ghana and Africa
Objective  Introduce an online & offline data Billing
Contribution of
REVE  A cost effective and innovative data billing solution
Benefits  Comsys Ghana becomes able to generate more revenue through correct
calculation of bandwidth usages.
Thanks
32

VoIP Billing Software

  • 1.
    Mobile VoIP, IPCommunication & Enterprise Solution Platform 1
  • 2.
     USPs ofiTel Billing  Key Features of iTel Billing  Technical Specifications Agenda  Case Studies of Prospective Clients
  • 3.
    3  iTel Supportsboth VoIP & Data billing  iTel Billing supports all Standard Switch Platform  Supports all standard Business Modules
  • 4.
    USPs of iTelBilling 4
  • 5.
    5 iTelBilling Online RADIUS Diameter Offline Pull Method Push Method NearReal Time Command Based Communication Supported Models
  • 6.
    6 Online Billing 3rd PartySwitch Real Time Communication iTel Billing [RADIUS + Web + Database] Authorization Authentication Accounting RADIUS/ DIAMETER RADIUS/ DIAMETER
  • 7.
    7 Offline Billing 3rd PartySwitch CDR Server Communication via FTP [Push/Pull Method] iTel Billing Mediation Engine + Web + Database + RAW CDR Collection & Mediation
  • 8.
    8 Advanced Security Layer IPbased firewall in switch for call authentication OTP for 2nd layer authentication Encrypted password in database Role based access control User wise IP based authentication Auto expire (after 1st use or 30 Days which is also configurable) Billing activity log trace Auto block of “User name and Password” for consecutive failed failure attempts
  • 9.
    Compatible with StandardSwitch Platforms  ‘New CDR Template’ tool can process seamlessly any new CDR. 9
  • 10.
    10 Strong Mediation Process  Mediatesthe CDR through 1 layer mediation process while other Billing process their CDR at first then impose all rating info over there which is called 2 layer of mediation. Failed CDR Skip Logic  While processing, skips failed CDR as some vendors want only successful CDR . Intelligent CDR Insertion  For CDR processing, a billing has to conduct 3 tasks like: search duplicate record, insertion & update accounting info. iTel Billing completes all tasks in a collective manner rather that posting individual command for each task. Innovative Report Machine  iTel Billing stores the each combination of report in Summary tables and pulls the report from those temporary tables which makes it tremendously faster. Other Unique Benefits
  • 11.
    11 Revenue Sharing Tool  Anunique platform to conduct intense billing activities among different carriers based on respective agreements. Any Level of Customization  Supports any level of customization to fulfil legitimate customer desire. Multiple Mediation  System can process huge CDR using multiple mediation engines occupying in single billing solution. Other Unique Benefits Multiple Switch  With a single Billing Service Provider can add multiple Switch. Also have Reporting with Separate Switch Duplicate check  Can Detect Delicate CDR with the Matching of 8 parameter
  • 12.
    Key Features ofiTel Billing 12
  • 13.
    13 User friendly Interface Organized in a format so that any new user van operation with only some basic 30 min training.
  • 14.
    Prepaid & PostpaidBilling Facility Supports both prepaid and post-paid business models Facility for credit balance, invoice generation, balance adjustment 14
  • 15.
    Monitoring Dashboard Call /CDRMediation statistics Server status Revenue status System client status Last days statistics Top 10 customers/ Gateway List 15
  • 16.
    Reporting User can generatereport based on Terminating and Originating carrier & destination code wise. Reporting with custom date Unbilled CDR report Missing and Duplicate CDR report All types of analytical report on Quality Financial Report (Profit, Loss, Invoice generation & Recharge history) 16
  • 17.
     Module helpsto make sure Near Real Time Billing solution.  System processes CDR as well as calculate bill and balance.  System sends block command to the switch when given balance for the carrier cross the limit .  After that, recharge system sends automatically unblock command to the switch again. Carrier Auto Active/Block 17
  • 18.
    18 Reconciliation  Allows carriersto validate, control, process and compare traffic charges from other carriers against their internal billing records.  Accurately determine whether traffic was rated accordingly or not  Improves billing accuracy with other carriers.
  • 19.
    Alert Management  Missingraw CDR file & call sequence  Inconsistency between raw CDR & processed CDR  Stop pushing raw CDR  Can check and delete duplicate CDR from database  Over usage of disk, memory and CPU  Below & above average ASR & ACD and PDD  Over usage of Ram & Hard Disk  Unusual traffic (client & destination wise)& Unusual recharge  Terminating gateway down  Low balance alert 19
  • 20.
    3rd Party RatePlan Conversation tools 20 To make users life more easier there is a menu that all types of carriers provided rate plan formats can be added to billing instantly.
  • 21.
    Multiple Payment Options 21 Supports bank and exchange Payment along with currency conversation. Supports multiple Online Payment Gateways
  • 22.
    22  Helps tocompare Multiple carrier given rates LCR Management  Carrier rates are being ranked here. As a result, admin can assign rate according to the profitable rate.
  • 23.
    23 Re-Rating  Re-calculation ofRatings  Can select carrier, Rate Plan & time frame
  • 24.
  • 25.
    Database Structure  Linuxenvironment  Database in distributed architecture  Different tables to store failed and successful CDR  Month wise CDR partitioning  Easy database backup procedure  Fully Redundant 25
  • 26.
    OS & ServerSpecification (20 Million CDR Per Day) Server Specification Server: Dell PowerEdge R730 Processor Family: Intel Xeon E5- series Speed: 3.50 GHz or higher Memory: 64 GB, 1333 MHz Dual Rank HDD: 4X1 TB SATA 720 K RPM (RAID 5) Ethernet Card: 2XIntel Ethernet I350 1Gbps Power Mode: AC/DC Operating System OS Family : Unix Platform Preferable Version: Red Hat Enterprise Edition 6 OS Bit: 64 Bit 26
  • 27.
  • 28.
    28 Client Profile BTRC (Bangladesh Telecommunication Regulatory Commission) is working to expand quality Telecommunication services across the country . Objective  Central call monitoring system to bring 25 ICXs under a common monitoring platform. Contribution of REVE  CDR analyzer platform with ability to process 250 million CDR per day. Benefits  BTRC becomes able to monitor 25 ICXs processing 250 million raw CDRs collecting from different ICX switches through a distributed robust billing solution integrated with smart reporting system.
  • 29.
    29 Client Profile A Licensed Information Communications and Technology Services Provider in Nigeria. Objective  Introduce a robust billing system which has ability to support multiple switches in one billing along with user friendly interface. Contribution of REVE  iTel Billing along with Advanced IM Benefits  Being able to introduce a complete effective VoIP business platform with ability to raise substantial revenue.
  • 30.
    30 Client Profile An International Gateway Operator Objective  A customized real time international billing platform for calculation of call volume originating and terminating from/to different IOS and International carriers. Contribution of REVE  REVE Real time IGW Billing Benefits  Way to be a leading gateway service provider in Bangladesh with the highest standards of service ensuring reliability and accuracy.
  • 31.
    31 Client Profile A highly reputed company in the data connectivity market of Ghana and Africa Objective  Introduce an online & offline data Billing Contribution of REVE  A cost effective and innovative data billing solution Benefits  Comsys Ghana becomes able to generate more revenue through correct calculation of bandwidth usages.
  • 32.