The document summarizes customer feedback from interviews and a web survey about sharing traffic and strike information. Key findings include: 1) Most customers would share location during traffic jams or strikes; 2) All customers want a real-time app or website for this information; 3) Opinions are divided on whether information is more reliable from a free collaborative app or paid app; 4) Most would pay $1 or want the app free according to interviews but most would pay $1-5 according to the web survey. The feedback validated the problem and need for the information sharing idea and app.