Virtual tours allow customers to view hotels and services through mobile apps before booking. This gives customers assurance in their selection and can reduce complaints by showing them what to expect. Luxury hotels and boutique hotels with unique decorations are most able to benefit from virtual tours by attracting customers who want to preview the hotel's look and amenities. Hotels can gain a competitive advantage by being early adopters of virtual tour apps and keeping the content fresh and easy to use.

1. VIRTUAL TOURSLAN CHI TRAN

2. DESCRIPTIONProvide a view tour of hotels (or any services) : people can see what the hotels look like, what is going on, how it is decorated, etc. Just download the apps on mobile phones, people can discover the services that they want to book.

3. THE IMPACT ON CUSTOMER SERVICE EXPECTATIONS OF THE CAPABILITIES PRESENTEDEasy to use when they just have smart phones.People can figure out the services that they desire to book  they feel assured.Reduce complaints of the customers because they already know what the services look like.SpeedMobile and tablet support

4. TYPES OF HOSPITALITY OPERATIONS WILL BENEFITLuxury hotels are the ones who benefits the most.People are eager to see how the hotels is when they book, what changes of the hotels recently

5. Boutique hotels with cool decoration.TYPES OF SERVICES OR BENEFITS CURRENTLY OUTSIDERestaurants:Virtual tours of the restaurants: tables, decoration, flowers, etc.

6. Real video of food.

7. Travel agencies- Show clients the general view of museums.