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VIDEO
& ANIMATION


              #mhvideo
what we’re going to cover
what we’re going to cover
       Why use video – what are the benefits?
       getting the basics right
       the dreaded word... viral
       off site engagement
       what’s new and exciting...
2007   Online video strategy
       Make a corporate film and put it on your website
5 years, big changes

 2007                               2012
        16bn page views per month          100bn page views per month
        9.9% of eu population              67% of eu population
        20,000 per day                     340M per day
2012   Online video strategy
       the possibilities are endless!
19-25
            Month

                                             4 5    out
                                                     of
    million videos
     are viewed each month
    on mobile devices like the
                                          people online in the UK
                                          watch online video every                         mobile video
    iPhone, iPad or equivalent          month, equating to more than                   has the highest growth rate

                                             5.5 billion                                  of any application over
                                                                                             mobile networks
                                                 video views

           Video is...
                                            68%
                                                                                       Approximately

           53           X
more likely to appear on the 1st page
   of Google search results than
                                          of the top 50
                                          internet retailers display
                                                                                            50%
                                                                                  of people who watch a “Quality”
                                                                                  video will take whatever action that
       a traditional web page             videos on their websites                       video asks them to do

                                                       SOURCE: marketingzen.com, fact and fable.com, comscore and forester research
USERS are

             4     X
                                                      USERS are                                      12%
more likely to look at a video on your
    website than anything else
                                                            4X
                                         more likely to convert to a sale if your
                                                                                                        of people
                                                                                                   going to a site that uses video
                                                                                                 to market its products or services...
                                                                                                  will end up buying from that site
                                          video includes a clear call to action




                                                                                             35-64
                                                     1 minute
                                              The average length of time,
                                            per visitor, spent on text-only sites



                                                          6 minutes
                                                    The average length of time,
                                                     per visitor, spent on sites
                                                                                                         65%
                                                        with video content
                                                                                             of the people viewing videos
                                                                                            online are between these ages
                                                               SOURCE: marketingzen.com, fact and fable.com, comscore and forester research
why use video?
       because your competitors are probably already using video,
       if they aren’t they will be soon, so take the opportunity to get ahead
       consumers are beginning to expect video information to be available
       we like to be spoon fed – A video contains ‘bite-sized’ information
why use video?
        there is proof that moving image is more effective at converting
        customers... as we will demonstrate
        it is more easily accessible
        it helps seo
        it’s more cost effective than ever before
       it can communicate your brand personality like no other medium
it can communicate your brand personality like no other medium
research into teaching methods
50%
                                        SEEN &
                                        HEARD


       26% 30%                 SEEN

10%
          HEARD

READ




       research into teaching methods
                  RESPONDENTS RETAIN;
                                             SOURCE: NORTH CAROLINA STATE UNIVERSITY
B2B EMAIL MARKETING CASE STUDY
    video is more effective than text
week 1                             week 2

   a     a
               21%                    a     a
                                                 4.5%
   B     B
               1.6%                   B     B
                                                 25%

             video is more effective than text
video is more effective than text

        video is enticing
        video is quick
        video is a break: sit back, relax and watch
        video is mobile friendly: it’s easier to watch a video than
        read text on a tiny screen



                                                               SOURCE: forbes insight, december 2011
where are businesses using video?
posting video to                                                                    67%
  organisation’s website
        posting video on
       social media sites                                                           61%

        email marketing                                                 52%

 generating sales leads                               33%

Internal communications
          by senior mgmt                  17%

                            0%     10%   20%    30%         40%   50%         60%          70%             80%




                                 where are businesses using video?
                                                                               SOURCE: 2012 video marketing council
GETTING THE   RIGHT...
DEFINE WHAT YOU’RE TRYING TO ACHIEVE
DEFINE WHAT YOU’RE TRYING TO ACHIEVE
         LAUNCH A NEW PRODUCT
         REDUCE NUMBER OF CALLS TO A CALL CENTRE
         EXPLAIN A COMPLEX SUBJECT WITHOUT RESORTING TO
         DOWNLOADS AND PAGES OF TEXT
k3 cloud
ASK YOURSELF
ASK YOURSELF
        what do you want IT to do?
        who is it for?
        how are you going to reach them?
        what channels do you need to use?
ASK YOURSELF
        what are you trying to achieve?
        how much do you have to spend?
        how are you going to measure its success?
            number of views or number of customers?
        what does good really look like?
        what does really bad look like?
what does really bad look like?
picking the perfect partner
picking the perfect partner
like any other brief:
          be clear about what you and stakeholders need to see to
          make a decision – a treatment, scripts, storyboards
         be clear about where production ends and distribution begins
         or, just ask madhouse!
SETTING KPIS
SETTING KPIS
What DOes your video need to do:
          REACH MASS AUDIENCE
          DELIVER KEY MESSAGES
          ENCOURAGE CLICK THROUGH
          UPLIFT SALES

Or CREATE MASSIVE EXPOSURE FOR Your BRAND
most sucessful exposure strategies
deliver viewing pleasure
most sucessful exposure strategies
deliver viewing pleasure
        humour
        surprise
        shock - but be careful not to damage the brand
        might not be directly related to the product or brand
bodyform
the dreaded word... viral
Something that happens to your video rather than an inherent quality of it
buyral
tnt belgium
what makes a video go viral?

         focus on viewing pleasure– don’t cram too much in
         make sure it’s easy to share
         ditch the sales speak
         ugc generally gets more cut-through
         never underestimate the weirdness of people’s tastes
         make sure you have a clear call to action
delivering information more effectively
59%                                 80%                             USERS
                                                                      ARE   4X
SENIOR EXECS                        EXECUTIVES                    MORE LIKELY
prefer to watch video             are watching more online   to look at a video on your website
instead of reading text              video than a year ago            than anything else




                     delivering information more effectively
increasing conversion
does the length of a video matter?
100%


                   80%
average % viewed




                   60%


                   40%


                   20%


                    0% 0-30     .30-1   1-2    2-3   3-4    4-5     5-10   10-20 20-30 30-45 45-60   60+
                          SEC   min      min   min   min    min     min    min   min   min   min     min

                                                           video length



                                        does the length of a video matter?
how much do people actually watch?
100%

                      80%
                                                                    under 1 min
audience engagement   60%                                           1-2 min
                                                                    2-3 min
                                                                    3-4 min
                      40%                                           4-5 min
                                                                    5-10 min
                                                                    10-20 min
                      20%                                           20-30 min
                                                                    30-45 min
                       0%                                           45-60 min
                                                                    60+ min
                              beginning OF VIDEO   50%    THE END




                             how much do people actually watch?
some things to consider to improve conversion
some things to consider to improve conversion
        is video better put in the hands of consumers (reviews)
        than the brand (product videos)
        which products should you try first
        where do you want the video to sit in user journey
        video seo is key – be sure to include on-site search in your planning
        does the video need to contain interactive options to buy
        the products within it
DWELL TIME, BASKET SIZE
 AND REPEAT VISIT RATE
1 minute
                     The average length of time,
                   per visitor, spent on text-only sites




                                                 6 minutes
                                           The average length of time,
                                            per visitor, spent on sites
                                               with video content




      of CONSUMERS
52%   say that watching product videos makes them more confident
      in their online purchase decisions.
      (Internet Retailer, 2012)
m&S
 tv
      delivering longer dwell times, repeat visits and a
      significant uplift in conversions
      13million minutes of content viewed
      increased basket size by average of 30%
      increased conversion by 15%
the importance of content
the importance of content
       ‘old world’ rules still apply
       2nd, 3rd and 4th screens
       produce content people actually want to watch
       think about what the customer needs not what the brand wants
       make it interesting, entertaining or useful
       serve it up when they want it
the importance of content
off site engagement
off site engagement
good content only strategy
content seeding half the battle - even the best content wont get
watched just becauseyou can reach via existing channels
          audit who  it’s posted on youtube

          start small
          seeding agencies
          seeding tools

customers are 3x more likely to watch a shared video than a paid view
“The  artful  dodger”
                        Vs   “Dirty,  nerdy,  birdy”



VIMEO                        YOUTUBE
which platform?
youtube
  pros audience range             cons   competition
          channel customisation          flagging
          revenue sharing                inappropriate comments
          unlimited uploads              inappropriate recommendations
which platform?
 vimeo
  pros priority uploading         cons   lower traffic
         video player branding           paid access/
         analytics– much better          commercial restrictions
         than youtube                    upload restrictions
         community engagement
video seo
video seo
        video is 53x more likely to rank on page 1 of google
        make sure you develop a video sitemap
        upload it to your website
        tell google it’s there
        youtube seo
        video advertising
time for a coffee!



                     #mhvideo

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Video Seminar presentation 1

  • 1. VIDEO & ANIMATION #mhvideo
  • 3. what we’re going to cover Why use video – what are the benefits? getting the basics right the dreaded word... viral off site engagement what’s new and exciting...
  • 4. 2007 Online video strategy Make a corporate film and put it on your website
  • 5. 5 years, big changes 2007 2012 16bn page views per month 100bn page views per month 9.9% of eu population 67% of eu population 20,000 per day 340M per day
  • 6. 2012 Online video strategy the possibilities are endless!
  • 7. 19-25 Month 4 5 out of million videos are viewed each month on mobile devices like the people online in the UK watch online video every mobile video iPhone, iPad or equivalent month, equating to more than has the highest growth rate 5.5 billion of any application over mobile networks video views Video is... 68% Approximately 53 X more likely to appear on the 1st page of Google search results than of the top 50 internet retailers display 50% of people who watch a “Quality” video will take whatever action that a traditional web page videos on their websites video asks them to do SOURCE: marketingzen.com, fact and fable.com, comscore and forester research
  • 8. USERS are 4 X USERS are 12% more likely to look at a video on your website than anything else 4X more likely to convert to a sale if your of people going to a site that uses video to market its products or services... will end up buying from that site video includes a clear call to action 35-64 1 minute The average length of time, per visitor, spent on text-only sites 6 minutes The average length of time, per visitor, spent on sites 65% with video content of the people viewing videos online are between these ages SOURCE: marketingzen.com, fact and fable.com, comscore and forester research
  • 9. why use video? because your competitors are probably already using video, if they aren’t they will be soon, so take the opportunity to get ahead consumers are beginning to expect video information to be available we like to be spoon fed – A video contains ‘bite-sized’ information
  • 10. why use video? there is proof that moving image is more effective at converting customers... as we will demonstrate it is more easily accessible it helps seo it’s more cost effective than ever before it can communicate your brand personality like no other medium
  • 11. it can communicate your brand personality like no other medium
  • 13. 50% SEEN & HEARD 26% 30% SEEN 10% HEARD READ research into teaching methods RESPONDENTS RETAIN; SOURCE: NORTH CAROLINA STATE UNIVERSITY
  • 14. B2B EMAIL MARKETING CASE STUDY video is more effective than text
  • 15. week 1 week 2 a a 21% a a 4.5% B B 1.6% B B 25% video is more effective than text
  • 16. video is more effective than text video is enticing video is quick video is a break: sit back, relax and watch video is mobile friendly: it’s easier to watch a video than read text on a tiny screen SOURCE: forbes insight, december 2011
  • 17. where are businesses using video?
  • 18. posting video to 67% organisation’s website posting video on social media sites 61% email marketing 52% generating sales leads 33% Internal communications by senior mgmt 17% 0% 10% 20% 30% 40% 50% 60% 70% 80% where are businesses using video? SOURCE: 2012 video marketing council
  • 19. GETTING THE RIGHT...
  • 20. DEFINE WHAT YOU’RE TRYING TO ACHIEVE
  • 21. DEFINE WHAT YOU’RE TRYING TO ACHIEVE LAUNCH A NEW PRODUCT REDUCE NUMBER OF CALLS TO A CALL CENTRE EXPLAIN A COMPLEX SUBJECT WITHOUT RESORTING TO DOWNLOADS AND PAGES OF TEXT
  • 24. ASK YOURSELF what do you want IT to do? who is it for? how are you going to reach them? what channels do you need to use?
  • 25. ASK YOURSELF what are you trying to achieve? how much do you have to spend? how are you going to measure its success? number of views or number of customers? what does good really look like? what does really bad look like?
  • 26. what does really bad look like?
  • 28. picking the perfect partner like any other brief: be clear about what you and stakeholders need to see to make a decision – a treatment, scripts, storyboards be clear about where production ends and distribution begins or, just ask madhouse!
  • 30. SETTING KPIS What DOes your video need to do: REACH MASS AUDIENCE DELIVER KEY MESSAGES ENCOURAGE CLICK THROUGH UPLIFT SALES Or CREATE MASSIVE EXPOSURE FOR Your BRAND
  • 31. most sucessful exposure strategies deliver viewing pleasure
  • 32. most sucessful exposure strategies deliver viewing pleasure humour surprise shock - but be careful not to damage the brand might not be directly related to the product or brand
  • 34. the dreaded word... viral Something that happens to your video rather than an inherent quality of it
  • 37. what makes a video go viral? focus on viewing pleasure– don’t cram too much in make sure it’s easy to share ditch the sales speak ugc generally gets more cut-through never underestimate the weirdness of people’s tastes make sure you have a clear call to action
  • 39. 59% 80% USERS ARE 4X SENIOR EXECS EXECUTIVES MORE LIKELY prefer to watch video are watching more online to look at a video on your website instead of reading text video than a year ago than anything else delivering information more effectively
  • 41. does the length of a video matter?
  • 42. 100% 80% average % viewed 60% 40% 20% 0% 0-30 .30-1 1-2 2-3 3-4 4-5 5-10 10-20 20-30 30-45 45-60 60+ SEC min min min min min min min min min min min video length does the length of a video matter?
  • 43. how much do people actually watch?
  • 44. 100% 80% under 1 min audience engagement 60% 1-2 min 2-3 min 3-4 min 40% 4-5 min 5-10 min 10-20 min 20% 20-30 min 30-45 min 0% 45-60 min 60+ min beginning OF VIDEO 50% THE END how much do people actually watch?
  • 45. some things to consider to improve conversion
  • 46. some things to consider to improve conversion is video better put in the hands of consumers (reviews) than the brand (product videos) which products should you try first where do you want the video to sit in user journey video seo is key – be sure to include on-site search in your planning does the video need to contain interactive options to buy the products within it
  • 47. DWELL TIME, BASKET SIZE AND REPEAT VISIT RATE
  • 48. 1 minute The average length of time, per visitor, spent on text-only sites 6 minutes The average length of time, per visitor, spent on sites with video content of CONSUMERS 52% say that watching product videos makes them more confident in their online purchase decisions. (Internet Retailer, 2012)
  • 49. m&S tv delivering longer dwell times, repeat visits and a significant uplift in conversions 13million minutes of content viewed increased basket size by average of 30% increased conversion by 15%
  • 50. the importance of content
  • 51. the importance of content ‘old world’ rules still apply 2nd, 3rd and 4th screens produce content people actually want to watch think about what the customer needs not what the brand wants make it interesting, entertaining or useful serve it up when they want it
  • 52. the importance of content
  • 54. off site engagement good content only strategy content seeding half the battle - even the best content wont get watched just becauseyou can reach via existing channels audit who it’s posted on youtube start small seeding agencies seeding tools customers are 3x more likely to watch a shared video than a paid view
  • 55. “The  artful  dodger” Vs “Dirty,  nerdy,  birdy” VIMEO YOUTUBE
  • 56. which platform? youtube pros audience range cons competition channel customisation flagging revenue sharing inappropriate comments unlimited uploads inappropriate recommendations
  • 57. which platform? vimeo pros priority uploading cons lower traffic video player branding paid access/ analytics– much better commercial restrictions than youtube upload restrictions community engagement
  • 59. video seo video is 53x more likely to rank on page 1 of google make sure you develop a video sitemap upload it to your website tell google it’s there youtube seo video advertising
  • 60. time for a coffee! #mhvideo