Vivian Garcia has over 15 years of experience in healthcare providing excellent patient care and satisfaction. She has strong skills in active listening, critical thinking, instructing, oral and written communication, and social perceptiveness. Her experience includes coordinating patient visits, administering medical interviews, managing electronic medical records, providing health information to patients, and relaying complex medical information understandably. She is proficient in Microsoft Office, database management, and electronic medical records. Vivian holds a BS in Health Promotion and Education from the University of Utah and is a certified clinical research professional.

1. Vivian Garcia, BS, CCRP
Salt Lake City, UT 84102
(801) 680-1312
viviangarcia1202@gmail.com
Career Summary
Tech-savvy health care professional offering outstanding interpersonal skills and over 15 years’
experience in providing excellent patient satisfaction with competency in presenting complex
medical information to patients in simple and understandable terms as well as discussing the
same information with health care providers.
Skills
Active Listening Service Oriented Critical Thinking Instructing
Judgment and
Decision Making
Oral and Written
Communication
Complex Problem
Solving
Reading
Comprehension
Learning Strategies Social Perceptiveness Monitoring Time Management
Microsoft Office (Excel, Word, Publisher,
PowerPoint, Access)
Database
Management
Electronic Medical
Records
Fully Bilingual--English/Spanish
Patient Management Skills
● Coordination of clinic visits with patients, caregivers and health care providers
● Administration of confidential medical interviews to assess health care needs and
referral to community providers that can address those needs
● Electronic medical record management and medical history reviews
● Extensive experience in providing health care information to clients via telephone
● Collection of extensive medical histories and patient adverse reactions to study
medication
● Coordination of patient care and insurance coverage
● Ability to relay complex medical information in easy and understandable terms to
patients
● Ability to discuss medical terminology with providers and other stakeholders to assure
proper patient care
Program Management Skills
● Primary point of contact with team members and stakeholders to ensure compliance
with program objectives and with all relevant local, federal and state regulations.
● Collection and presentation of data for quality assurance audits
● Ability to assess and prioritize competing deadlines

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Technical Skills
● Over 10 years’ medical terminology experience
● More than 6 years’ experience in laboratory specimen requisition, collection, labeling,
storing and shipping
● Proficient in Microsoft Office: Excel, PowerPoint, Publisher, Access, Word,
FileMaker, Adobe Reader, Adobe Publisher
● Ability to create all types of professional presentations (scientific posters, slide
presentations and brochures)
● Database implementation and management
● Expert knowledge in HIPAA and OSHA regulations
● Over 10 years of legal administrative experience, including independent office
management, frequent client contact and billing for services
Professional Experience
University of Utah Center for Alzheimer’s Care, Imaging and Research
Clinical Research Coordinator--September 2013 to Present
University of Utah, National Children’s Study
Clinical Research Coordinator--March 2010 to May 2012
Salt Lake Valley Health Department
Disease Intervention Specialist--March 2008 to March 2010
Association for Utah Community Health
Telemedicine Program Coordinator--November 2006 to August 2007
Professional Development
Collaborative Institutional Training Initiative (CITI) 2015 (Renewal)
SOCRA Certification (Certified Clinical Research Professional) 2014
University of Utah Research Administration Training
(Clinical Research Certificate) 2014
EDUCATION
University of Utah Bachelors of Science Health Promotion and Education

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