UX'ing Breaking Into UX
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Presented at UX Gatherings on September 28th, 2016 in Melbourne. Watch the recording here: https://youtu.be/aETHe5C96MY --------------------------------------------------- About the presentation: It's an exciting time for Experience Design! Companies around the world recognise the value of Experience Design and the demand for Senior Designers is exploding. But what about Junior Designers? They’re fresh to the industry, hungry to learn and excited to get started. However, it seems no one wants to hire Junior Designers without experience... but to get experience you need to be hired... So how do you break into UX? Kristin Mark went on a five month quest to uncover just how Junior Designers can overcome this dilemma. Kristin shared the what she learned from interviewing Design Leaders from Melbourne, Sydney, and New York. --------------------------------------------------- www.helloimkristin.com @kristinmark
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UX'ing Breaking Into UX
- 1. BREAKING INTO UX that’s me @kristinmark WITH THE UX CRAZIAN UX’ing
- 4. You can’t get a job without experience. @kristinmark | 4 You can’t get experience without a job.
- 6. 1UX Intern
- 7. @kristinmark | 8 Owen Hodda Peter Caddy Pete Johnson Phil Walters Ramy Doss Remya Ramesh Robine Stephenson Rohan Irvine Ruth Ellison Sean Smith Tim Evans Alex Brito Alexandra Almond Amir Ansari Anthony Sonego Antonietta Bongiorno Ashlee Riordan Ben May Cam Rogers Charles-Henri Lison Dan Maccarone Daniel Chisholm Ernez Dhondy Georgie Bottomley George Cockerill Harriet Wakelam Homaxi Irani Jani Modig Jon Deragon Kate Goodwin Kirsten Mann Ligja Gill Luke Gerner Luke Jermy
- 8. @kristinmark | 9 34Design Leaders
- 10. the right mindset 1# @kristinmark | 11
- 11. you may be thinking…
- 12. HUH?
- 14. “ @kristinmark | 15 ROBINE STEPHENSON Practice Director - Experience, Design, & Digital at 10collective It’s an absolutely fundamental characteristic of anyone who is interested in this discipline to be curious & self motivated to learn.
- 16. “ @kristinmark | 18 TIM EVANS Head of Design at My Local Broker Empathy, not sympathy. Truly great design happens when design teams not only care but truely understand the people using the system and the context in which they use it.
- 17. “ @kristinmark | 19 Learn business politics, especially at big hierarchical organisations. Accept that you may not agree with stakeholders, but they need to be heard. ANTONIETTA BONGIORNO NABLabs Human Centred Design Lead at National Australia Bank
- 19. “ @kristinmark | 22 LUKE JERMY (Formerly) UX & Product Lead at WeAreDigital Self efficacy, it’s a big thing. Empowering yourself. And it comes down to self empowered communication. What we do is all about effective communication.
- 20. “ @kristinmark | 23 HARRIET WAKELAM Director Human Centred Design at IAG Learn to talk about the craft in the language of others. Be prepared to justify your design. Articulate. Stakeholders need to understand the process.
- 22. “ @kristinmark | 26 PETER CADDY UX Design Manager at Medibank Have to have a desire to want to bring people together.
- 23. “ @kristinmark | 27 AMIR ANSARI Head of UX at DiUS Designers are not owners of design, they’re facilitators of the design process. This includes collaborative design sessions. We’re all in this together.
- 24. “ @kristinmark | 28 KATE GOODWIN User Experience Lead at NSW Justice / Matchbox Studio Be humble. Don't fall in love with your ideas. Be open to constructive criticism. Learn from mistakes.
- 26. “ @kristinmark | 31 Don’t be a dickhead. SEVERAL PEOPLE in Melbourne
- 27. UX is in your blood and bones. You have a voice & play nice. You are an empathy sponge. curious, passionate, proactive, driven, hungry to learn present, facilitate, challenge, co-design, listen, no ego advocate for users, business savvy, aware of constraints @kristinmark | 32 the right mindset checklist @kristinmark | 32
- 29. “ JULIE ZHUO Product Design VP at Facebook Self awareness means the person is reflective… @kristinmark | 35 And when you have the self awareness you have the proactive drive to learn and get better.
- 30. Look at yourself as a product. UX yourself. Iterate… Change and pivot along the way. Keep reflecting… continue to build and grow. PHIL WALTERS UX Manager at MYOB @kristinmark | 36 “
- 31. If you think the job of a designer is sitting in the corner with your headphones on and doing what other people tell you, then you’re wrong… @kristinmark | 37 “ Being a designer is a stupid job to have if you can't deal with people. MIKE MONTEIRO Design Director at Mule Design Author of Design is a Job; Editor of Dear Design Student
- 32. Reflect on current status and goals. self-awareness @kristinmark | 38Source: Tumblr
- 33. “ GEORGIE BOTTOMLEY UX Researcher at Atlasssian & Co-Founder of LadiesThatUX Some people learn by reading. Some people learn by talking. Others learn by doing. Work out how you learn and do that a lot… a lot, a lot, a lot. @kristinmark | 39
- 34. “ HOMAXI IRANI Global XD Practice Lead at HeathWallace (UX) is all around us ... pick up something that exists that you think you can improve and run with it. Identify the problem. Do some sketches. Test on friends. Sketch again, try new ideas. Prototype.” @kristinmark | 40
- 35. self-awareness @kristinmark | 41 Invest in yourself. Source: http://popkey.co/m/MYXaL-rockos+modern+life-knowledge-cartoons
- 36. “ @kristinmark | 42 KIRSTEN MANN GM of Global Design & Experience at Aconex Be tenacious. Continually push and drive.
- 37. “ @kristinmark | 43 WESLEY NOBLE From “Advice from UX Heroes: 9 Golden Nuggets” Pursue what you enjoy doing. Too many people go along with the flow and only take opportunities that are offered to them. You have to get out there and make your job happen.
- 38. Be dogged and determined. Source: http://memebase.cheezburger.com/ self-awareness @kristinmark | 44
- 40. “ @kristinmark | 48 Find people who scare you to death when they talk and ask them to be your mentor. HARRIET WAKELAM Director Human Centred Design at IAG
- 41. @kristinmark | 49@kristinmark | 49 find mentors peers outside of industry people seasoned designersa b c
- 42. @kristinmark | 50@kristinmark | 50 find mentors be prepared ask thoughtful questions stay engaged have courage
- 43. find mentors
- 45. “ @kristinmark | 53 At the end of the day, we’re all human.Approach people at Meetups and conferences. Be proactive, don’t be shy. RUTH ELLISON Principle User Experience Designer at PwC’s Digital Change Services
- 46. where to connect? Meetups @kristinmark | 54 Conferences Hackathons Twitter
- 48. “Hang out with people that invigorate you. ROHAN IRVINE User Experience Researcher at REA Group @kristinmark | 56
- 49. @kristinmark | 58 new meetup bit.ly/uxuxmeetup
- 50. Self-awareness is crucial. Looking for the right mindset. Find mentors. (Emphasis on plural.) Make connections. Build your community. @kristinmark | 60@kristinmark | 60 TL;DL — catch me up Sketchnote by Dani Natividad
- 52. NAOMI EASSON * ROHAN IRVINE * WESLEY NOBLE ERNEZ DHONDY * LUKE JERMY * KIRSTEN MANN ROBINE STEPHENSON * LUKE GERNER * ALEX BRITO * LIGJA GILL RON LUI * PETER CADDY * CHARLES-HENRI LISON * ASHLEE RIORDAN CAM ROGERS * SEAN SMITH * PETE JOHNSON * ANTONIETTA BONGIORNO RAMY DOSS * JANI MODIG * BEN MAY * AMIR ANSARI * OWEN HODDA RUTH ELLISON * HOMAXI IRANI * GEORGIE BOTTOMLEY * ALEXANDRA ALMOND TIM EVANS * REMYA RAMESH * DANIEL CHISHOLM KATE GOODWIN * ANTHONY SONEGO * JON DERAGON * PHIL WALTERS HARRIET WAKELAM * GEORGE COCKERILL * DAN MACCARONE NIGEL QUINLAN * MIKE JENNINGS * VIA DAVID * SERGE STEFANOVIC MIKE PHILLIPS * MELISSA CHEAH * FIDA NEGM * AMIRUL NASIR * DANI NATIVIDAD RAPHAEL HYDE * KATHY MARK * STEPHEN MARK thank you
- 53. thank you