The Digital User Experience (DUX) department at Indiana University Bloomington Libraries sets strategic priorities for their unified web presence and online services. They seek opportunities to collaboratively deliver transformative experiences that facilitate discovery and strengthen scholarship. They strive to exceed expectations for internal and external users as they develop, design, deliver, and support innovative services, systems, and tools using a user-centered approach. They take a philosophy of continuous improvement through iterative design and selective implementation of existing and emerging technologies.

1. UX
user experience
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3. The Digital User Experience (DUX) department sets strategic priorities for the unified
web presence of the IU Bloomington Libraries and related online services. We
proactively seek opportunities to collaboratively deliver transformative
experiences that facilitate discovery and strengthen scholarship at Indiana University.
We strive to exceed expectations for internal and external constituencies as we
develop, design, deliver, and support innovative services, systems, and
tools. We embrace a user-centered approach, identifying and anticipating user
needs through data analysis, usability testing, and assessment. We subscribe to a
philosophy of continuous improvement achieved through an iterative design
process to selectively implement existing and emerging technologies.
In partnership with library and campus units, DUX works to enhance end-user
success and to fulfill our shared mission to support the teaching, learning and
research of the University community.
In conjunction with our mission, we will use these guiding principles to strategically
prioritize projects:
Dynamic (data, services) | Experimental (pioneering, innovative)
Collaborative | Transparent (seamless, open) | Impact
http://www.libraries.iub.edu/dux
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4. …in a nutshell
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6. Laura Mary
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9. m.libraries.iub.edu

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20. … to infinity & beyond?
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