Akshay	
  Chauhan	
  	
  
User	
  Interface	
  Evaluation	
  –	
  Assignment	
  3	
  –	
  July	
  22,	
  2014	
  
Human	
  Factor	
  for	
  Interface	
  Design	
  -­‐	
  New	
  Media	
  Design	
  and	
  Web	
  Development	
  Program	
  
Digital	
  Arts	
  Department	
  -­‐	
  BCIT	
  School	
  of	
  Business	
  
1	
  
UX/IxD Credibility Evaluation Assignment 3
Akshay Chauhan
Due: August 5, 2014
Mark: 25%
User Interface Evaluations
Details
Each student will choose two websites: a not for profit and online store to
complete an evaluation for each.
Akshay	
  Chauhan	
  	
  
User	
  Interface	
  Evaluation	
  –	
  Assignment	
  3	
  –	
  July	
  22,	
  2014	
  
Human	
  Factor	
  for	
  Interface	
  Design	
  -­‐	
  New	
  Media	
  Design	
  and	
  Web	
  Development	
  Program	
  
Digital	
  Arts	
  Department	
  -­‐	
  BCIT	
  School	
  of	
  Business	
  
2	
  
User	
  Interface	
  Evaluation	
  
Web	
  site:	
  http://www.ted.com/	
  
WEB	
  SITE	
  CREDIBILITY	
  	
  
AUTHORITY	
  
Authority	
  reveals	
  that	
  the	
  person,	
  institution	
  or	
  agency	
  responsible	
  for	
  the	
  site	
  and	
  its	
  qualifications	
  and	
  
knowledge.	
  	
  	
  
Is	
  it	
  clear	
  who	
  developed	
  the	
  site?	
  
Reference	
  URL(s):	
  	
  http://whois.domaintools.com/ted.com	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Has	
  the	
  organization/author	
  clearly	
  provided	
  all	
  contact	
  information	
  including:	
  e-­‐mail	
  
address,	
  snail	
  mail	
  address,	
  phone	
  number,	
  and	
  fax	
  number?	
  
Reference	
  URL(s):	
  https://support.ted.com/customer/portal/emails/new	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Has	
  the	
  organization/author	
  clearly	
  stated	
  their	
  qualifications,	
  credentials,	
  or	
  provided	
  
background	
  information,	
  that	
  gives	
  them	
  the	
  authority	
  to	
  present	
  the	
  information	
  on	
  
the	
  site?	
  
Reference	
  URL(s):	
  http://www.ted.com/about/our-­‐organization/who-­‐we-­‐are	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Is	
  the	
  site	
  supported	
  by	
  a	
  government	
  agency?	
  
Reference	
  URL(s):	
  	
  http://www.ted.com/about/our-­‐organization/how-­‐ted-­‐works	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
PURPOSE	
  
The	
  author	
  should	
  be	
  clear	
  about	
  the	
  purpose	
  of	
  the	
  information	
  presented	
  in	
  the	
  site.	
  Some	
  sites	
  are	
  meant	
  to	
  
inform,	
  persuade,	
  state	
  an	
  opinion,	
  entertain,	
  or	
  parody	
  something	
  or	
  someone.	
  
What	
  is	
  the	
  purpose	
  of	
  the	
  site	
  and	
  does	
  the	
  content	
  support	
  it?	
  
Reference	
  URL(s):	
  	
  http://www.ted.com/about/our-­‐organization	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Does	
  the	
  domain	
  name	
  of	
  the	
  site	
  indicate	
  its	
  purpose?	
  
Reference	
  URL(s):	
  http://www.ted.com	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Is	
  the	
  site	
  well	
  organized	
  and	
  focused?	
  
Reference	
  URL(s):]	
  	
  	
  	
  http://www.ted.com/talks/browse	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Are	
  the	
  navigation	
  labels	
  appropriate	
  for	
  the	
  topic	
  of	
  the	
  site?	
  
Reference	
  URL(s):	
  	
  http://www.ted.com/talks/browse	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Is	
  the	
  information	
  geared	
  toward	
  a	
  specific	
  audience?	
  
Identify	
  Audience:	
  Skilled	
  Professionals	
  	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Akshay	
  Chauhan	
  	
  
User	
  Interface	
  Evaluation	
  –	
  Assignment	
  3	
  –	
  July	
  22,	
  2014	
  
Human	
  Factor	
  for	
  Interface	
  Design	
  -­‐	
  New	
  Media	
  Design	
  and	
  Web	
  Development	
  Program	
  
Digital	
  Arts	
  Department	
  -­‐	
  BCIT	
  School	
  of	
  Business	
  
3	
  
Reference	
  URL:	
  http://www.ted.com/talks/browse	
  
COVERAGE	
  
It	
  is	
  often	
  difficult	
  to	
  assess	
  the	
  extent	
  of	
  coverage	
  since	
  the	
  depth	
  in	
  a	
  site,	
  through	
  the	
  use	
  of	
  links,	
  can	
  be	
  
infinite.	
  One	
  organization	
  may	
  claim	
  to	
  present	
  comprehensive	
  coverage	
  of	
  a	
  topic	
  while	
  another	
  may	
  cover	
  just	
  
one	
  aspect	
  of	
  a	
  topic.	
  
Is	
  the	
  web	
  site	
  valuable	
  compared	
  to	
  others	
  on	
  the	
  same	
  topic?	
  
Review	
  2	
  similar	
  sites	
  for	
  coverage:	
  	
  	
  
Reference	
  URL(s):	
  	
  http://www.pechakucha.org/	
  and	
  	
  http://igniteshow.com/	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Does	
  the	
  site	
  provide	
  its	
  own	
  information	
  instead	
  of	
  depending	
  totally	
  on	
  outside	
  links?	
  
Reference	
  URL(s):	
  	
  http://www.ted.com/talks/browse	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Does	
  the	
  site	
  have	
  relevant	
  outside	
  links?	
  
Reference	
  URL(s):	
  All	
  links	
  are	
  on	
  the	
  same	
  domain	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
CURRENCY	
  
The	
  currency	
  of	
  the	
  site	
  refers	
  to:	
  how	
  current	
  the	
  information	
  presented	
  is	
  and	
  how	
  often	
  the	
  site	
  is	
  updated	
  or	
  
maintained.	
  It	
  is	
  important	
  to	
  know	
  when	
  a	
  site	
  was	
  created,	
  when	
  it	
  was	
  last	
  updated,	
  and	
  if	
  all	
  of	
  the	
  links	
  are	
  
current.	
  
Is	
  the	
  date	
  the	
  information	
  was	
  first	
  written	
  given?	
  
Reference	
  URL(s):	
  http://www.ted.com/talks/ze_frank_are_you_human	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Is	
  the	
  date	
  the	
  information	
  was	
  last	
  revised	
  given?	
  
Reference	
  URL(s):	
  http://www.ted.com/talks/ze_frank_are_you_human	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Are	
  the	
  links	
  up-­‐to-­‐date	
  and	
  reliable?	
  
Reference	
  URL(s):	
  	
  http://www.ted.com/talks/ze_frank_are_you_human	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Is	
  the	
  site	
  fully	
  developed?	
  (ie.	
  no	
  under	
  construction	
  or	
  coming	
  soon	
  pages)	
  
Reference	
  URL(s):	
  http://www.ted.com/talks/ze_frank_are_you_human	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Akshay	
  Chauhan	
  
User	
  Interface	
  Evaluation	
  –	
  Assignment	
  3	
  –	
  July	
  22,	
  2014	
  
Human	
  Factor	
  for	
  Interface	
  Design	
  -­‐	
  New	
  Media	
  Design	
  and	
  Web	
  Development	
  Program	
  
Digital	
  Arts	
  Department	
  -­‐	
  BCIT	
  School	
  of	
  Business	
  
4	
  
OBJECTIVITY	
  
The	
  objectivity	
  of	
  the	
  site	
  should	
  be	
  clear.	
  Objective	
  sites	
  will	
  present	
  information	
  with	
  a	
  minimum	
  of	
  bias,	
  with	
  
a	
  minimum	
  intention	
  to	
  persuade.	
  
Is	
  the	
  information	
  presented	
  with	
  a	
  particular	
  bias?	
  
Explain	
  particular	
  bias:	
  Organization	
  claims	
  to	
  be	
  unbiased.	
  
Reference	
  URL(s):	
  	
  http://www.ted.com/about/our-­‐organization/how-­‐ted-­‐
works/debunking-­‐ted-­‐myths	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Does	
  the	
  site	
  uses	
  advertising	
  that	
  may	
  be	
  a	
  conflict	
  of	
  interest	
  with	
  the	
  content?	
  
Reference	
  URL(s):	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Does	
  the	
  site	
  employ	
  visible,	
  evident	
  call	
  to	
  actions	
  to	
  persuade	
  you	
  or	
  sell	
  something?	
  
Reference	
  URL(s):	
  http://www.ted.com/talks/jamie_oliver	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Does	
  the	
  site	
  employ	
  an	
  unconventional,	
  unique	
  interface	
  design	
  to	
  persuade	
  users	
  to	
  
click?	
  
Reference	
  URL(s):	
  	
  http://www.ted.com/talks/jamie_oliver	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
ACCURACY	
  
There	
  are	
  few	
  standards	
  available	
  on	
  the	
  web	
  to	
  verify	
  the	
  accuracy	
  of	
  information.	
  It	
  is	
  the	
  responsibility	
  of	
  the	
  
reader	
  to	
  beware	
  of	
  the	
  information	
  presented.	
  Be	
  sure	
  to	
  differentiate	
  fact	
  from	
  opinion.	
  
Is	
  the	
  information	
  reliable?	
  If	
  the	
  publisher	
  is	
  affiliated	
  with	
  a	
  known	
  institution,	
  this	
  
could	
  be	
  a	
  clue.	
  	
  The	
  talks	
  are	
  given	
  by	
  killed	
  professionals,	
  peer	
  reviewed	
  scientists	
  
well	
  established	
  artists	
  and	
  designers.	
  
Reference	
  URL(s):	
  http://www.ted.com/about/our-­‐organization/how-­‐ted-­‐
works/debunking-­‐ted-­‐myths	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
If	
  statistics	
  and	
  other	
  factual	
  information	
  are	
  presented,	
  are	
  proper	
  references	
  given	
  for	
  
the	
  origin	
  of	
  the	
  information?	
  
Reference	
  URL(s):	
  	
  
http://www.ted.com/talks/iwan_baan_ingenious_homes_in_unexpected_places	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
From	
  the	
  reading	
  you	
  have	
  already	
  done	
  on	
  the	
  subject	
  does	
  the	
  information	
  on	
  the	
  site	
  
seem	
  accurate?	
  
Reference	
  URL(s):	
  http://www.ted.com/about/our-­‐organization/how-­‐ted-­‐works/ted-­‐
brain-­‐trust	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Is	
  the	
  information	
  provided	
  comparable	
  to	
  other	
  sites	
  on	
  the	
  same	
  topic?	
  
Reference	
  URL(s):	
  TED	
  talks	
  does	
  not	
  have	
  any	
  direct	
  competitor.	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Does	
  the	
  text	
  follow	
  basic	
  rules	
  of	
  grammar,	
  spelling	
  and	
  composition?	
  
Reference	
  URL(s):	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Akshay	
  Chauhan	
  
User	
  Interface	
  Evaluation	
  –	
  Assignment	
  3	
  –	
  July	
  22,	
  2014	
  
Human	
  Factor	
  for	
  Interface	
  Design	
  -­‐	
  New	
  Media	
  Design	
  and	
  Web	
  Development	
  Program	
  
Digital	
  Arts	
  Department	
  -­‐	
  BCIT	
  School	
  of	
  Business	
  
5	
  
Is	
  a	
  bibliography	
  or	
  reference	
  of	
  sources	
  list	
  included?	
  
Reference	
  URL(s):	
  Not	
  necessarily	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
INTERFACE	
  DESIGN	
  
Balance	
  and	
  Symmetry	
  	
  
Evidence	
  of	
  the	
  ability	
  to	
  establish	
  a	
  sense	
  of	
  screen	
  compositional	
  balance	
  with	
  	
  
the	
  use	
  of	
  repetition,	
  rhythm,	
  equal	
  weight	
  of	
  screen	
  elements,	
  left	
  and	
  right,	
  top	
  and	
  bottom.	
  
Add	
  screenshot	
  of	
  interface	
  indicating	
  the	
  area	
  evaluated	
  and	
  give	
  details	
  about	
  your	
  rating:	
  
	
  Excellent	
   	
  Good 	
  Developing	
   	
  Weak	
   N/A	
  
Akshay	
  Chauhan	
  	
  
User	
  Interface	
  Evaluation	
  –	
  Assignment	
  3	
  –	
  July	
  22,	
  2014	
  
Human	
  Factor	
  for	
  Interface	
  Design	
  -­‐	
  New	
  Media	
  Design	
  and	
  Web	
  Development	
  Program	
  
Digital	
  Arts	
  Department	
  -­‐	
  BCIT	
  School	
  of	
  Business	
  
6	
  
Proportion	
  and	
  Grouping	
  	
  
Creating	
  windows	
  and	
  groupings	
  of	
  data	
  or	
  text	
  with	
  aesthetically	
  pleasing	
  proportions.	
  
Add	
  screenshot	
  of	
  interface	
  indicating	
  the	
  area	
  evaluated	
  and	
  give	
  details	
  about	
  your	
  rating:	
  
	
  Excellent	
   	
  Good 	
  Developing	
   	
  Weak	
   	
  N/A	
  
Akshay	
  Chauhan	
  	
  
User	
  Interface	
  Evaluation	
  –	
  Assignment	
  3	
  –	
  July	
  22,	
  2014	
  
Human	
  Factor	
  for	
  Interface	
  Design	
  -­‐	
  New	
  Media	
  Design	
  and	
  Web	
  Development	
  Program	
  
Digital	
  Arts	
  Department	
  -­‐	
  BCIT	
  School	
  of	
  Business	
  
7	
  
Colour	
  Application	
  
Interface	
  presents	
  the	
  ability	
  to	
  manipulate	
  colour	
  technically	
  and	
  expressively,	
  understanding	
  colour	
  relationships	
  
and	
  effective	
  applications.	
  Consider	
  colour	
  in	
  backgrounds,	
  text	
  and	
  navigation	
  systems.	
  	
  
Add	
  screenshot	
  of	
  interface	
  indicating	
  the	
  area	
  evaluated	
  and	
  give	
  details	
  about	
  your	
  rating:	
  
	
  Excellent	
   	
  Good 	
  Developing	
   	
  Weak	
   	
  N/A	
  
CALL	
  TO	
  ACTIONS	
  	
  AND	
  ACTIONABLE	
  ELEMENTS	
  
-­‐ Follows	
  the	
  TED.com	
  branding	
  
-­‐ Primary	
  actionable	
  elements	
  –	
  Red	
  
-­‐ Secondary	
  actionable	
  elements	
  –	
  	
  Light	
  gray	
  
Forgiveness	
  
Evidence	
  of	
  having	
  created	
  an	
  effective	
  interface,	
  the	
  Web	
  site	
  is	
  forgiving,	
  instilling	
  users	
  with	
  a	
  sense	
  of	
  control	
  
and	
  pace.	
  
Add	
  screenshot	
  of	
  interface	
  or	
  diagram	
  of	
  a	
  task	
  indicating	
  the	
  area	
  evaluated	
  and	
  give	
  details	
  about	
  your	
  rating:	
  
	
  Excellent	
   	
  Good 	
  Developing	
   	
  Weak	
   	
  N/A	
  
I	
  noticed	
  that	
  although	
  the	
  site	
  had	
  great	
  design	
  and	
  information	
  architecture	
  but	
  the	
  complete	
  user	
  experience	
  
was	
  not	
  thought-­‐through/implemented.	
  
A	
  lot	
  of	
  places	
  where	
  feedback	
  can	
  be	
  given	
  in	
  the	
  form	
  of	
  JavaScript	
  type	
  validation,	
  it	
  is	
  missing.	
  
Empty	
  comment	
  box	
  and	
  pressing	
  ‘Submit	
  content’	
  goes	
  to	
  blank	
  error	
  page,	
  instead	
  of	
  showing	
  error	
  feedback	
  
on	
  same	
  screen	
  so	
  user	
  can	
  make	
  correction.	
  
Akshay	
  Chauhan	
  	
  
User	
  Interface	
  Evaluation	
  –	
  Assignment	
  3	
  –	
  July	
  22,	
  2014	
  
Human	
  Factor	
  for	
  Interface	
  Design	
  -­‐	
  New	
  Media	
  Design	
  and	
  Web	
  Development	
  Program	
  
Digital	
  Arts	
  Department	
  -­‐	
  BCIT	
  School	
  of	
  Business	
  
8	
  
Search	
  does	
  not	
  have	
  autocomplete.	
  	
  
Search	
  doesn’t	
  provide	
  any	
  related	
  keywords.	
  
Screenshot	
  added	
  below.	
  
Feedback	
  	
  
Without	
  feedback,	
  users	
  might	
  not	
  be	
  sure	
  that	
  their	
  action	
  has	
  actually	
  been	
  received	
  and	
  processed	
  by	
  the	
  
computer.	
  Consider	
  page	
  download	
  times	
  and	
  the	
  use	
  of	
  visual	
  and	
  audio	
  aids	
  to	
  response	
  to	
  expected	
  delays,	
  
help	
  features,	
  task	
  oriented	
  help,	
  Hints	
  and	
  tips.	
  	
  
Add	
  Screenshot	
  of	
  interface	
  indicating	
  the	
  area	
  evaluated	
  and	
  give	
  details	
  about	
  your	
  rating	
  (2	
  Samples	
  Max):
	
  Excellent	
   	
  Good 	
  Developing	
   	
  Weak	
   	
  N/A	
  
Related	
  keywords	
  missing.	
  One	
  of	
  their	
  latest	
  videos	
  is	
  ‘Are	
  you	
  human?’	
  Could	
  have	
  given	
  hint.	
  
Error	
  on	
  same	
  page	
  or	
  some	
  error	
  alert	
  could	
  have	
  been	
  better	
  since	
  I’d	
  be	
  on	
  same	
  page.	
  
A	
  better	
  example	
  on	
  Facebook:	
  
Akshay	
  Chauhan	
  	
  
User	
  Interface	
  Evaluation	
  –	
  Assignment	
  3	
  –	
  July	
  22,	
  2014	
  
Human	
  Factor	
  for	
  Interface	
  Design	
  -­‐	
  New	
  Media	
  Design	
  and	
  Web	
  Development	
  Program	
  
Digital	
  Arts	
  Department	
  -­‐	
  BCIT	
  School	
  of	
  Business	
  
9	
  
Overall	
  experience,	
  the	
  Interface	
  of	
  this	
  Web	
  site	
  is:	
  	
  Fairly	
  Good	
  
Excellent	
   Good Developing Weak Poor	
  
Consider	
  purpose,	
  content,	
  navigation,	
  functionality/feedback	
  and	
  	
  screen	
  design	
  elements	
  to	
  support	
  you	
  
overall	
  experience	
  rating:	
  	
  
1) TED	
  clearly	
  lacks	
  backend	
  programmer	
  and	
  frontend	
  UI	
  developer	
  expertise.
– No	
  feedbacks/validations
– Error	
  is	
  on	
  a	
  separate	
  pages
– Search	
  system	
  could	
  be	
  improved.
2) Design	
  and	
  graphics	
  is	
  clearly	
  at	
  par	
  with	
  print	
  design	
  magazines.
3) Due	
  to	
  the	
  browsing	
  habits	
  of	
  TED	
  content	
  consumers,	
  they	
  get	
  away	
  without	
  having	
  a	
  good	
  internal
search	
  engine.	
  
TED	
  videos	
  are	
  also	
  search	
  via	
  google	
  most	
  of	
  the	
  time	
  as	
  well.	
  Their	
  videos	
  are	
  also	
  present	
  on	
  Youtube.	
  
4) Content	
  organisers/IA	
  and	
  content	
  curators/managers	
  are	
  of	
  utmost	
  importance	
  to	
  them	
  as	
  each	
  content
has	
  to	
  be	
  checked	
  for	
  correct	
  tagging	
  and	
  categorization	
  as	
  well	
  as	
  massive	
  amount	
  of	
  information	
  on	
  the	
  
site.	
  
Akshay	
  Chauhan	
  	
  
User	
  Interface	
  Evaluation	
  –	
  Assignment	
  3	
  –	
  July	
  22,	
  2014	
  
Human	
  Factor	
  for	
  Interface	
  Design	
  -­‐	
  New	
  Media	
  Design	
  and	
  Web	
  Development	
  Program	
  
Digital	
  Arts	
  Department	
  -­‐	
  BCIT	
  School	
  of	
  Business	
  
10	
  
Akshay	
  Chauhan	
  	
  
User	
  Interface	
  Evaluation	
  –	
  Assignment	
  3	
  –	
  July	
  22,	
  2014	
  
Human	
  Factor	
  for	
  Interface	
  Design	
  -­‐	
  New	
  Media	
  Design	
  and	
  Web	
  Development	
  Program	
  
Digital	
  Arts	
  Department	
  -­‐	
  BCIT	
  School	
  of	
  Business	
  
11	
  
User	
  Interface	
  Evaluation	
  
Web	
  site:	
  	
  bhphotovideo.com	
  
WEB	
  SITE	
  CREDIBILITY	
  	
  
AUTHORITY	
  
Authority	
  reveals	
  that	
  the	
  person,	
  institution	
  or	
  agency	
  responsible	
  for	
  the	
  site	
  and	
  its	
  qualifications	
  and	
  
knowledge.	
  	
  
Is	
  it	
  clear	
  who	
  developed	
  the	
  site?	
  
Reference	
  URL(s):	
  http://whois.domaintools.com/bhphotovideo.com	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Has	
  the	
  organization/author	
  clearly	
  provided	
  all	
  contact	
  information	
  including:	
  e-­‐mail	
  
address,	
  snail	
  mail	
  address,	
  phone	
  number,	
  and	
  fax	
  number?	
  
Reference	
  URL(s):	
  http://www.bhphotovideo.com/find/contactForm.jsp	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Has	
  the	
  organization/author	
  clearly	
  stated	
  their	
  qualifications,	
  credentials,	
  or	
  provided	
  
background	
  information,	
  that	
  gives	
  them	
  the	
  authority	
  to	
  present	
  the	
  information	
  on	
  
the	
  site?	
  
Reference	
  URL(s):	
  Carries	
  multiple	
  brands.	
  They	
  have	
  a	
  blog	
  and	
  do	
  product	
  reviews	
  
but	
  reviewers	
  don’t	
  require	
  to	
  be	
  certified	
  or	
  qualified,	
  because	
  of	
  the	
  kind	
  of	
  product	
  
they	
  sell	
  .ie	
  audio	
  video	
  gear.	
  	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Is	
  the	
  site	
  supported	
  by	
  a	
  government	
  agency?	
  
Reference	
  URL(s):	
  	
  Online	
  store	
  for	
  consumer	
  products.	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
PURPOSE	
  
The	
  author	
  should	
  be	
  clear	
  about	
  the	
  purpose	
  of	
  the	
  information	
  presented	
  in	
  the	
  site.	
  Some	
  sites	
  are	
  meant	
  to	
  
inform,	
  persuade,	
  state	
  an	
  opinion,	
  entertain,	
  or	
  parody	
  something	
  or	
  someone.	
  
What	
  is	
  the	
  purpose	
  of	
  the	
  site	
  and	
  does	
  the	
  content	
  support	
  it?	
  
Reference	
  URL(s):	
  http://www.bhphotovideo.com/c/browse/Professional-­‐
Video/ci/3755/N/4294545851	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Does	
  the	
  domain	
  name	
  of	
  the	
  site	
  indicate	
  its	
  purpose?	
  
Reference	
  URL(s):	
  http://www.bhphotovideo.com/c/browse/Professional-­‐
Video/ci/3755/N/4294545851	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Is	
  the	
  site	
  well	
  organized	
  and	
  focused?	
  
Reference	
  URL(s):]	
  http://www.bhphotovideo.com/c/browse/Professional-­‐
Video/ci/3755/N/4294545851	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Akshay	
  Chauhan	
  
User	
  Interface	
  Evaluation	
  –	
  Assignment	
  3	
  –	
  July	
  22,	
  2014	
  
Human	
  Factor	
  for	
  Interface	
  Design	
  -­‐	
  New	
  Media	
  Design	
  and	
  Web	
  Development	
  Program	
  
Digital	
  Arts	
  Department	
  -­‐	
  BCIT	
  School	
  of	
  Business	
  
12	
  
Are	
  the	
  navigation	
  labels	
  appropriate	
  for	
  the	
  topic	
  of	
  the	
  site?	
  
Reference	
  URL(s):	
  http://www.bhphotovideo.com/c/browse/Professional-­‐
Video/ci/3755/N/4294545851	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Is	
  the	
  information	
  geared	
  toward	
  a	
  specific	
  audience?	
  
Identify	
  Audience:	
  	
  Audio	
  Video	
  professionals	
  	
  
Reference	
  URL:	
  	
  http://www.bhphotovideo.com/c/browse/Professional-­‐
Video/ci/3755/N/4294545851	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
COVERAGE	
  
It	
  is	
  often	
  difficult	
  to	
  assess	
  the	
  extent	
  of	
  coverage	
  since	
  the	
  depth	
  in	
  a	
  site,	
  through	
  the	
  use	
  of	
  links,	
  can	
  be	
  
infinite.	
  One	
  organization	
  may	
  claim	
  to	
  present	
  comprehensive	
  coverage	
  of	
  a	
  topic	
  while	
  another	
  may	
  cover	
  just	
  
one	
  aspect	
  of	
  a	
  topic.	
  
Is	
  the	
  web	
  site	
  valuable	
  compared	
  to	
  others	
  on	
  the	
  same	
  topic?	
  
Review	
  2	
  similar	
  sites	
  for	
  coverage:	
  	
  	
  
Reference	
  URL(s):	
  http://www.adorama.com/	
  and	
  http://www.linkdelight.com/	
  
Adorama	
  a	
  smaller	
  competitor.	
  
LinkDelight	
  mainly	
  focuses	
  on	
  accessory	
  and	
  hardware	
  required	
  by	
  Photo	
  Video	
  
industry.	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Does	
  the	
  site	
  provide	
  its	
  own	
  information	
  instead	
  of	
  depending	
  totally	
  on	
  outside	
  links?	
  
Reference	
  URL(s):	
  	
  http://www.bhphotovideo.com/c/product/964117-­‐
REG/blackmagic_design_blackmagic_pocket_cinema_camera.html	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Does	
  the	
  site	
  have	
  relevant	
  outside	
  links?	
  
Reference	
  URL(s):	
  	
  http://www.bhphotovideo.com/c/product/964117-­‐
REG/blackmagic_design_blackmagic_pocket_cinema_camera.html	
  
Yes	
   	
  	
  	
  	
  	
  No	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
CURRENCY	
  
The	
  currency	
  of	
  the	
  site	
  refers	
  to:	
  how	
  current	
  the	
  information	
  presented	
  is	
  and	
  how	
  often	
  the	
  site	
  is	
  updated	
  or	
  
maintained.	
  It	
  is	
  important	
  to	
  know	
  when	
  a	
  site	
  was	
  created,	
  when	
  it	
  was	
  last	
  updated,	
  and	
  if	
  all	
  of	
  the	
  links	
  are	
  
current.	
  
Is	
  the	
  date	
  the	
  information	
  was	
  first	
  written	
  given?	
  
Reference	
  URL(s):	
  	
  	
  http://www.bhphotovideo.com/explora/photography/buying-­‐
guide/mirrorless-­‐cameras-­‐buying-­‐guide	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Is	
  the	
  date	
  the	
  information	
  was	
  last	
  revised	
  given?	
  
Reference	
  URL(s):	
  	
  http://www.bhphotovideo.com/explora/photography/buying-­‐
guide/mirrorless-­‐cameras-­‐buying-­‐guide	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Akshay	
  Chauhan	
  
User	
  Interface	
  Evaluation	
  –	
  Assignment	
  3	
  –	
  July	
  22,	
  2014	
  
Human	
  Factor	
  for	
  Interface	
  Design	
  -­‐	
  New	
  Media	
  Design	
  and	
  Web	
  Development	
  Program	
  
Digital	
  Arts	
  Department	
  -­‐	
  BCIT	
  School	
  of	
  Business	
  
13	
  
Are	
  the	
  links	
  up-­‐to-­‐date	
  and	
  reliable?	
  
Reference	
  URL(s):	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Is	
  the	
  site	
  fully	
  developed?	
  (ie.	
  no	
  under	
  construction	
  or	
  coming	
  soon	
  pages)	
  
Reference	
  URL(s):	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
OBJECTIVITY	
  
The	
  objectivity	
  of	
  the	
  site	
  should	
  be	
  clear.	
  Objective	
  sites	
  will	
  present	
  information	
  with	
  a	
  minimum	
  of	
  bias,	
  with	
  
a	
  minimum	
  intention	
  to	
  persuade.	
  
Is	
  the	
  information	
  presented	
  with	
  a	
  particular	
  bias?	
  
Explain	
  particular	
  bias:	
  	
  
Reference	
  URL(s):	
  http://www.bhphotovideo.com/explora/photography/buying-­‐
guide/mirrorless-­‐cameras-­‐buying-­‐guide	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Does	
  the	
  site	
  uses	
  advertising	
  that	
  may	
  be	
  a	
  conflict	
  of	
  interest	
  with	
  the	
  content?	
  
Reference	
  URL(s):	
  	
  http://www.bhphotovideo.com/c/buy/Pro-­‐Camcorders-­‐
Cameras/ci/16763/N/4256818817	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Akshay	
  Chauhan	
  	
  
User	
  Interface	
  Evaluation	
  –	
  Assignment	
  3	
  –	
  July	
  22,	
  2014	
  
Human	
  Factor	
  for	
  Interface	
  Design	
  -­‐	
  New	
  Media	
  Design	
  and	
  Web	
  Development	
  Program	
  
Digital	
  Arts	
  Department	
  -­‐	
  BCIT	
  School	
  of	
  Business	
  
14	
  
Does	
  the	
  site	
  employ	
  visible,	
  evident	
  call	
  to	
  actions	
  to	
  persuade	
  you	
  or	
  sell	
  something?	
  
Reference	
  URL(s):	
  	
  http://www.bhphotovideo.com/c/product/964117-­‐
REG/blackmagic_design_blackmagic_pocket_cinema_camera.html	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Does	
  the	
  site	
  employ	
  an	
  unconventional,	
  unique	
  interface	
  design	
  to	
  persuade	
  users	
  to	
  
click?	
  
Reference	
  URL(s):	
  	
  	
  http://www.bhphotovideo.com/c/product/964117-­‐
REG/blackmagic_design_blackmagic_pocket_cinema_camera.html	
  
1. Primary	
  Add	
  to	
  Cart
2. Secondary	
  Add	
  to	
  wishlist
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Akshay	
  Chauhan	
  	
  
User	
  Interface	
  Evaluation	
  –	
  Assignment	
  3	
  –	
  July	
  22,	
  2014	
  
Human	
  Factor	
  for	
  Interface	
  Design	
  -­‐	
  New	
  Media	
  Design	
  and	
  Web	
  Development	
  Program	
  
Digital	
  Arts	
  Department	
  -­‐	
  BCIT	
  School	
  of	
  Business	
  
15	
  
3. Notify	
  in	
  stock
4. Additional	
  Upgrades
5. Buying	
  options
ACCURACY	
  
There	
  are	
  few	
  standards	
  available	
  on	
  the	
  web	
  to	
  verify	
  the	
  accuracy	
  of	
  information.	
  It	
  is	
  the	
  responsibility	
  of	
  the	
  
reader	
  to	
  beware	
  of	
  the	
  information	
  presented.	
  Be	
  sure	
  to	
  differentiate	
  fact	
  from	
  opinion.	
  
Is	
  the	
  information	
  reliable?	
  If	
  the	
  publisher	
  is	
  affiliated	
  with	
  a	
  known	
  institution,	
  this	
  
could	
  be	
  a	
  clue.	
  
Reference	
  URL(s):	
  	
  Phyical	
  store	
  in	
  New	
  York,	
  USA	
  
http://www.bhphotovideo.com/find/locate.jsp	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
If	
  statistics	
  and	
  other	
  factual	
  information	
  are	
  presented,	
  are	
  proper	
  references	
  given	
  for	
  
the	
  origin	
  of	
  the	
  information?	
  
Reference	
  URL(s):	
  http://www.bhphotovideo.com/explora/photography/buying-­‐
guide/mirrorless-­‐cameras-­‐buying-­‐guide	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
From	
  the	
  reading	
  you	
  have	
  already	
  done	
  on	
  the	
  subject	
  does	
  the	
  information	
  on	
  the	
  site	
  
seem	
  accurate?	
  
Reference	
  URL(s):	
  http://www.bhphotovideo.com/explora/photography/buying-­‐
guide/mirrorless-­‐cameras-­‐buying-­‐guide	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Is	
  the	
  information	
  provided	
  comparable	
  to	
  other	
  sites	
  on	
  the	
  same	
  topic?	
  
Reference	
  URL(s):	
  http://www.bhphotovideo.com/explora/photography/buying-­‐
guide/mirrorless-­‐cameras-­‐buying-­‐guide	
  
Comparable	
  but	
  the	
  provide	
  the	
  overall	
  in	
  a	
  very	
  concise	
  readable	
  form	
  and	
  better	
  
graphics/illustrations.	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Does	
  the	
  text	
  follow	
  basic	
  rules	
  of	
  grammar,	
  spelling	
  and	
  composition?	
  
Reference	
  URL(s):	
  http://www.bhphotovideo.com/explora/photography/buying-­‐
guide/mirrorless-­‐cameras-­‐buying-­‐guide	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
Is	
  a	
  bibliography	
  or	
  reference	
  of	
  sources	
  list	
  included?	
  
Reference	
  URL(s):	
  It	
  does	
  not	
  matter	
  to	
  them	
  as	
  they	
  sell	
  audio	
  video	
  gear.	
  
Yes	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  No	
  
INTERFACE	
  DESIGN	
  
Akshay	
  Chauhan	
  	
  
User	
  Interface	
  Evaluation	
  –	
  Assignment	
  3	
  –	
  July	
  22,	
  2014	
  
Human	
  Factor	
  for	
  Interface	
  Design	
  -­‐	
  New	
  Media	
  Design	
  and	
  Web	
  Development	
  Program	
  
Digital	
  Arts	
  Department	
  -­‐	
  BCIT	
  School	
  of	
  Business	
  
16	
  
Balance	
  and	
  Symmetry	
  	
  
Evidence	
  of	
  the	
  ability	
  to	
  establish	
  a	
  sense	
  of	
  screen	
  compositional	
  balance	
  with	
  	
  
the	
  use	
  of	
  repetition,	
  rhythm,	
  equal	
  weight	
  of	
  screen	
  elements,	
  left	
  and	
  right,	
  top	
  and	
  bottom.	
  
Add	
  screenshot	
  of	
  interface	
  indicating	
  the	
  area	
  evaluated	
  and	
  give	
  details	
  about	
  your	
  rating:	
  
	
  Excellent	
   	
  Good 	
  Developing	
   	
  Weak	
   N/A	
  
A	
  little	
  crowded	
  in	
  terms	
  of	
  design	
  but	
  functionally	
  it	
  works	
  well	
  and	
  user	
  flow	
  is	
  good	
  and	
  gives	
  suggestions	
  for	
  
more	
  purchases(upgrade	
  deals,	
  additional	
  warranties	
  etc.).	
  
Proportion	
  and	
  Grouping	
  	
  
Creating	
  windows	
  and	
  groupings	
  of	
  data	
  or	
  text	
  with	
  aesthetically	
  pleasing	
  proportions.	
  
Add	
  screenshot	
  of	
  interface	
  indicating	
  the	
  area	
  evaluated	
  and	
  give	
  details	
  about	
  your	
  rating:	
  
	
  Excellent	
   	
  Good 	
  Developing	
   	
  Weak	
   	
  N/A	
  
Akshay	
  Chauhan	
  
User	
  Interface	
  Evaluation	
  –	
  Assignment	
  3	
  –	
  July	
  22,	
  2014	
  
Human	
  Factor	
  for	
  Interface	
  Design	
  -­‐	
  New	
  Media	
  Design	
  and	
  Web	
  Development	
  Program	
  
Digital	
  Arts	
  Department	
  -­‐	
  BCIT	
  School	
  of	
  Business	
  
17	
  
Grouping	
  is	
  similar	
  to	
  most	
  online	
  shopping	
  sites	
  Purchase	
  related	
  option	
  clustered	
  together	
  and	
  display	
  
photographs	
  on	
  the	
  right.	
  
Colour	
  Application	
  
Interface	
  presents	
  the	
  ability	
  to	
  manipulate	
  colour	
  technically	
  and	
  expressively,	
  understanding	
  colour	
  relationships	
  
and	
  effective	
  applications.	
  Consider	
  colour	
  in	
  backgrounds,	
  text	
  and	
  navigation	
  systems.	
  	
  
Add	
  screenshot	
  of	
  interface	
  indicating	
  the	
  area	
  evaluated	
  and	
  give	
  details	
  about	
  your	
  rating:	
  
	
  Excellent	
   	
  Good 	
  Developing	
   	
  Weak	
   	
  N/A	
  
Its	
  functional	
  but	
  can	
  be	
  made	
  better.	
  
Akshay	
  Chauhan	
  
User	
  Interface	
  Evaluation	
  –	
  Assignment	
  3	
  –	
  July	
  22,	
  2014	
  
Human	
  Factor	
  for	
  Interface	
  Design	
  -­‐	
  New	
  Media	
  Design	
  and	
  Web	
  Development	
  Program	
  
Digital	
  Arts	
  Department	
  -­‐	
  BCIT	
  School	
  of	
  Business	
  
18	
  
Forgiveness	
  
Evidence	
  of	
  having	
  created	
  an	
  effective	
  interface,	
  the	
  Web	
  site	
  is	
  forgiving,	
  instilling	
  users	
  with	
  a	
  sense	
  of	
  control	
  
and	
  pace.	
  
Add	
  screenshot	
  of	
  interface	
  or	
  diagram	
  of	
  a	
  task	
  indicating	
  the	
  area	
  evaluated	
  and	
  give	
  details	
  about	
  your	
  rating:	
  
	
  Excellent	
   	
  Good 	
  Developing	
   	
  Weak	
   	
  N/A	
  
Akshay	
  Chauhan	
  	
  
User	
  Interface	
  Evaluation	
  –	
  Assignment	
  3	
  –	
  July	
  22,	
  2014	
  
Human	
  Factor	
  for	
  Interface	
  Design	
  -­‐	
  New	
  Media	
  Design	
  and	
  Web	
  Development	
  Program	
  
Digital	
  Arts	
  Department	
  -­‐	
  BCIT	
  School	
  of	
  Business	
  
19	
  
Feedback	
  	
  
Without	
  feedback,	
  users	
  might	
  not	
  be	
  sure	
  that	
  their	
  action	
  has	
  actually	
  been	
  received	
  and	
  processed	
  by	
  the	
  
computer.	
  Consider	
  page	
  download	
  times	
  and	
  the	
  use	
  of	
  visual	
  and	
  audio	
  aids	
  to	
  response	
  to	
  expected	
  delays,	
  
help	
  features,	
  task	
  oriented	
  help,	
  Hints	
  and	
  tips.	
  	
  
Add	
  Screenshot	
  of	
  interface	
  indicating	
  the	
  area	
  evaluated	
  and	
  give	
  details	
  about	
  your	
  rating	
  (2	
  Samples	
  Max):
	
  Excellent	
   	
  Good 	
  Developing	
   	
  Weak	
   	
  N/A	
  
Akshay	
  Chauhan	
  	
  
User	
  Interface	
  Evaluation	
  –	
  Assignment	
  3	
  –	
  July	
  22,	
  2014	
  
Human	
  Factor	
  for	
  Interface	
  Design	
  -­‐	
  New	
  Media	
  Design	
  and	
  Web	
  Development	
  Program	
  
Digital	
  Arts	
  Department	
  -­‐	
  BCIT	
  School	
  of	
  Business	
  
20	
  
Overall	
  experience,	
  the	
  Interface	
  of	
  this	
  Web	
  site	
  is:	
  
Excellent	
   Good Developing Weak Poor	
  
Consider	
  purpose,	
  content,	
  navigation,	
  functionality/feedback	
  and	
  	
  screen	
  design	
  elements	
  to	
  support	
  you	
  
overall	
  experience	
  rating:	
  	
  
1) I	
  use	
  this	
  site	
  personally,	
  find	
  it	
  functional.
2) It	
  is	
  not	
  very	
  clear,	
  you	
  need	
  to	
  read	
  information	
  clearly	
  to	
  find	
  what	
  you	
  need.
You	
  rely	
  more	
  on	
  recall	
  from	
  last	
  use	
  than	
  recognition.	
  
3) BHPhotovideo	
  has	
  information	
  (Customer	
  reviews,	
  Suggest	
  this	
  to	
  a	
  friend	
  	
  and	
  rating)	
  that	
  is	
  just	
  enough
to	
  convince	
  you	
  to	
  buy	
  or	
  not	
  buy	
  the	
  product.	
  ‘See	
  image’	
  
Akshay	
  Chauhan	
  
User	
  Interface	
  Evaluation	
  –	
  Assignment	
  3	
  –	
  July	
  22,	
  2014	
  
Human	
  Factor	
  for	
  Interface	
  Design	
  -­‐	
  New	
  Media	
  Design	
  and	
  Web	
  Development	
  Program	
  
Digital	
  Arts	
  Department	
  -­‐	
  BCIT	
  School	
  of	
  Business	
  
21	
  
4) Categorization	
  of	
  Products	
  and	
  Filtering	
  is	
  very	
  quite	
  good.
Akshay	
  Chauhan	
  	
  
User	
  Interface	
  Evaluation	
  –	
  Assignment	
  3	
  –	
  July	
  22,	
  2014	
  
Human	
  Factor	
  for	
  Interface	
  Design	
  -­‐	
  New	
  Media	
  Design	
  and	
  Web	
  Development	
  Program	
  
Digital	
  Arts	
  Department	
  -­‐	
  BCIT	
  School	
  of	
  Business	
  
22	
  
5) It	
  allows	
  users	
  to	
  create	
  multiple	
  Wishlists,	
  which	
  I	
  find	
  very	
  useful,	
  since	
  I	
  like	
  to	
  have	
  a	
  separate	
  list	
  of
Photography,	
  audio	
  and	
  video	
  equipment	
  that	
  I	
  need.	
  At	
  some	
  cases	
  I	
  do	
  go	
  back	
  and	
  buy	
  things	
  that	
  I	
  can	
  
buy	
  and	
  add	
  value	
  to	
  my	
  work.	
  

UX UI Credibility evaluation

  • 1.
    Akshay  Chauhan     User  Interface  Evaluation  –  Assignment  3  –  July  22,  2014   Human  Factor  for  Interface  Design  -­‐  New  Media  Design  and  Web  Development  Program   Digital  Arts  Department  -­‐  BCIT  School  of  Business   1   UX/IxD Credibility Evaluation Assignment 3 Akshay Chauhan Due: August 5, 2014 Mark: 25% User Interface Evaluations Details Each student will choose two websites: a not for profit and online store to complete an evaluation for each.
  • 2.
    Akshay  Chauhan     User  Interface  Evaluation  –  Assignment  3  –  July  22,  2014   Human  Factor  for  Interface  Design  -­‐  New  Media  Design  and  Web  Development  Program   Digital  Arts  Department  -­‐  BCIT  School  of  Business   2   User  Interface  Evaluation   Web  site:  http://www.ted.com/   WEB  SITE  CREDIBILITY     AUTHORITY   Authority  reveals  that  the  person,  institution  or  agency  responsible  for  the  site  and  its  qualifications  and   knowledge.       Is  it  clear  who  developed  the  site?   Reference  URL(s):    http://whois.domaintools.com/ted.com   Yes                            No   Has  the  organization/author  clearly  provided  all  contact  information  including:  e-­‐mail   address,  snail  mail  address,  phone  number,  and  fax  number?   Reference  URL(s):  https://support.ted.com/customer/portal/emails/new   Yes                            No   Has  the  organization/author  clearly  stated  their  qualifications,  credentials,  or  provided   background  information,  that  gives  them  the  authority  to  present  the  information  on   the  site?   Reference  URL(s):  http://www.ted.com/about/our-­‐organization/who-­‐we-­‐are   Yes                            No   Is  the  site  supported  by  a  government  agency?   Reference  URL(s):    http://www.ted.com/about/our-­‐organization/how-­‐ted-­‐works   Yes                            No   PURPOSE   The  author  should  be  clear  about  the  purpose  of  the  information  presented  in  the  site.  Some  sites  are  meant  to   inform,  persuade,  state  an  opinion,  entertain,  or  parody  something  or  someone.   What  is  the  purpose  of  the  site  and  does  the  content  support  it?   Reference  URL(s):    http://www.ted.com/about/our-­‐organization   Yes                            No   Does  the  domain  name  of  the  site  indicate  its  purpose?   Reference  URL(s):  http://www.ted.com   Yes                            No   Is  the  site  well  organized  and  focused?   Reference  URL(s):]        http://www.ted.com/talks/browse   Yes                            No   Are  the  navigation  labels  appropriate  for  the  topic  of  the  site?   Reference  URL(s):    http://www.ted.com/talks/browse   Yes                            No   Is  the  information  geared  toward  a  specific  audience?   Identify  Audience:  Skilled  Professionals     Yes                            No  
  • 3.
    Akshay  Chauhan     User  Interface  Evaluation  –  Assignment  3  –  July  22,  2014   Human  Factor  for  Interface  Design  -­‐  New  Media  Design  and  Web  Development  Program   Digital  Arts  Department  -­‐  BCIT  School  of  Business   3   Reference  URL:  http://www.ted.com/talks/browse   COVERAGE   It  is  often  difficult  to  assess  the  extent  of  coverage  since  the  depth  in  a  site,  through  the  use  of  links,  can  be   infinite.  One  organization  may  claim  to  present  comprehensive  coverage  of  a  topic  while  another  may  cover  just   one  aspect  of  a  topic.   Is  the  web  site  valuable  compared  to  others  on  the  same  topic?   Review  2  similar  sites  for  coverage:       Reference  URL(s):    http://www.pechakucha.org/  and    http://igniteshow.com/   Yes                            No   Does  the  site  provide  its  own  information  instead  of  depending  totally  on  outside  links?   Reference  URL(s):    http://www.ted.com/talks/browse   Yes                            No   Does  the  site  have  relevant  outside  links?   Reference  URL(s):  All  links  are  on  the  same  domain   Yes                            No   Yes                            No   CURRENCY   The  currency  of  the  site  refers  to:  how  current  the  information  presented  is  and  how  often  the  site  is  updated  or   maintained.  It  is  important  to  know  when  a  site  was  created,  when  it  was  last  updated,  and  if  all  of  the  links  are   current.   Is  the  date  the  information  was  first  written  given?   Reference  URL(s):  http://www.ted.com/talks/ze_frank_are_you_human   Yes                            No   Is  the  date  the  information  was  last  revised  given?   Reference  URL(s):  http://www.ted.com/talks/ze_frank_are_you_human   Yes                            No   Are  the  links  up-­‐to-­‐date  and  reliable?   Reference  URL(s):    http://www.ted.com/talks/ze_frank_are_you_human   Yes                            No   Is  the  site  fully  developed?  (ie.  no  under  construction  or  coming  soon  pages)   Reference  URL(s):  http://www.ted.com/talks/ze_frank_are_you_human   Yes                            No  
  • 4.
    Akshay  Chauhan   User  Interface  Evaluation  –  Assignment  3  –  July  22,  2014   Human  Factor  for  Interface  Design  -­‐  New  Media  Design  and  Web  Development  Program   Digital  Arts  Department  -­‐  BCIT  School  of  Business   4   OBJECTIVITY   The  objectivity  of  the  site  should  be  clear.  Objective  sites  will  present  information  with  a  minimum  of  bias,  with   a  minimum  intention  to  persuade.   Is  the  information  presented  with  a  particular  bias?   Explain  particular  bias:  Organization  claims  to  be  unbiased.   Reference  URL(s):    http://www.ted.com/about/our-­‐organization/how-­‐ted-­‐ works/debunking-­‐ted-­‐myths   Yes                            No   Does  the  site  uses  advertising  that  may  be  a  conflict  of  interest  with  the  content?   Reference  URL(s):   Yes                            No   Does  the  site  employ  visible,  evident  call  to  actions  to  persuade  you  or  sell  something?   Reference  URL(s):  http://www.ted.com/talks/jamie_oliver   Yes                            No   Does  the  site  employ  an  unconventional,  unique  interface  design  to  persuade  users  to   click?   Reference  URL(s):    http://www.ted.com/talks/jamie_oliver   Yes                            No   ACCURACY   There  are  few  standards  available  on  the  web  to  verify  the  accuracy  of  information.  It  is  the  responsibility  of  the   reader  to  beware  of  the  information  presented.  Be  sure  to  differentiate  fact  from  opinion.   Is  the  information  reliable?  If  the  publisher  is  affiliated  with  a  known  institution,  this   could  be  a  clue.    The  talks  are  given  by  killed  professionals,  peer  reviewed  scientists   well  established  artists  and  designers.   Reference  URL(s):  http://www.ted.com/about/our-­‐organization/how-­‐ted-­‐ works/debunking-­‐ted-­‐myths   Yes                            No   If  statistics  and  other  factual  information  are  presented,  are  proper  references  given  for   the  origin  of  the  information?   Reference  URL(s):     http://www.ted.com/talks/iwan_baan_ingenious_homes_in_unexpected_places   Yes                            No   From  the  reading  you  have  already  done  on  the  subject  does  the  information  on  the  site   seem  accurate?   Reference  URL(s):  http://www.ted.com/about/our-­‐organization/how-­‐ted-­‐works/ted-­‐ brain-­‐trust   Yes                            No   Is  the  information  provided  comparable  to  other  sites  on  the  same  topic?   Reference  URL(s):  TED  talks  does  not  have  any  direct  competitor.   Yes                            No   Does  the  text  follow  basic  rules  of  grammar,  spelling  and  composition?   Reference  URL(s):   Yes                            No  
  • 5.
    Akshay  Chauhan   User  Interface  Evaluation  –  Assignment  3  –  July  22,  2014   Human  Factor  for  Interface  Design  -­‐  New  Media  Design  and  Web  Development  Program   Digital  Arts  Department  -­‐  BCIT  School  of  Business   5   Is  a  bibliography  or  reference  of  sources  list  included?   Reference  URL(s):  Not  necessarily   Yes                            No   INTERFACE  DESIGN   Balance  and  Symmetry     Evidence  of  the  ability  to  establish  a  sense  of  screen  compositional  balance  with     the  use  of  repetition,  rhythm,  equal  weight  of  screen  elements,  left  and  right,  top  and  bottom.   Add  screenshot  of  interface  indicating  the  area  evaluated  and  give  details  about  your  rating:    Excellent    Good  Developing    Weak   N/A  
  • 6.
    Akshay  Chauhan     User  Interface  Evaluation  –  Assignment  3  –  July  22,  2014   Human  Factor  for  Interface  Design  -­‐  New  Media  Design  and  Web  Development  Program   Digital  Arts  Department  -­‐  BCIT  School  of  Business   6   Proportion  and  Grouping     Creating  windows  and  groupings  of  data  or  text  with  aesthetically  pleasing  proportions.   Add  screenshot  of  interface  indicating  the  area  evaluated  and  give  details  about  your  rating:    Excellent    Good  Developing    Weak    N/A  
  • 7.
    Akshay  Chauhan     User  Interface  Evaluation  –  Assignment  3  –  July  22,  2014   Human  Factor  for  Interface  Design  -­‐  New  Media  Design  and  Web  Development  Program   Digital  Arts  Department  -­‐  BCIT  School  of  Business   7   Colour  Application   Interface  presents  the  ability  to  manipulate  colour  technically  and  expressively,  understanding  colour  relationships   and  effective  applications.  Consider  colour  in  backgrounds,  text  and  navigation  systems.     Add  screenshot  of  interface  indicating  the  area  evaluated  and  give  details  about  your  rating:    Excellent    Good  Developing    Weak    N/A   CALL  TO  ACTIONS    AND  ACTIONABLE  ELEMENTS   -­‐ Follows  the  TED.com  branding   -­‐ Primary  actionable  elements  –  Red   -­‐ Secondary  actionable  elements  –    Light  gray   Forgiveness   Evidence  of  having  created  an  effective  interface,  the  Web  site  is  forgiving,  instilling  users  with  a  sense  of  control   and  pace.   Add  screenshot  of  interface  or  diagram  of  a  task  indicating  the  area  evaluated  and  give  details  about  your  rating:    Excellent    Good  Developing    Weak    N/A   I  noticed  that  although  the  site  had  great  design  and  information  architecture  but  the  complete  user  experience   was  not  thought-­‐through/implemented.   A  lot  of  places  where  feedback  can  be  given  in  the  form  of  JavaScript  type  validation,  it  is  missing.   Empty  comment  box  and  pressing  ‘Submit  content’  goes  to  blank  error  page,  instead  of  showing  error  feedback   on  same  screen  so  user  can  make  correction.  
  • 8.
    Akshay  Chauhan     User  Interface  Evaluation  –  Assignment  3  –  July  22,  2014   Human  Factor  for  Interface  Design  -­‐  New  Media  Design  and  Web  Development  Program   Digital  Arts  Department  -­‐  BCIT  School  of  Business   8   Search  does  not  have  autocomplete.     Search  doesn’t  provide  any  related  keywords.   Screenshot  added  below.   Feedback     Without  feedback,  users  might  not  be  sure  that  their  action  has  actually  been  received  and  processed  by  the   computer.  Consider  page  download  times  and  the  use  of  visual  and  audio  aids  to  response  to  expected  delays,   help  features,  task  oriented  help,  Hints  and  tips.     Add  Screenshot  of  interface  indicating  the  area  evaluated  and  give  details  about  your  rating  (2  Samples  Max):  Excellent    Good  Developing    Weak    N/A   Related  keywords  missing.  One  of  their  latest  videos  is  ‘Are  you  human?’  Could  have  given  hint.   Error  on  same  page  or  some  error  alert  could  have  been  better  since  I’d  be  on  same  page.   A  better  example  on  Facebook:  
  • 9.
    Akshay  Chauhan     User  Interface  Evaluation  –  Assignment  3  –  July  22,  2014   Human  Factor  for  Interface  Design  -­‐  New  Media  Design  and  Web  Development  Program   Digital  Arts  Department  -­‐  BCIT  School  of  Business   9   Overall  experience,  the  Interface  of  this  Web  site  is:    Fairly  Good   Excellent   Good Developing Weak Poor   Consider  purpose,  content,  navigation,  functionality/feedback  and    screen  design  elements  to  support  you   overall  experience  rating:     1) TED  clearly  lacks  backend  programmer  and  frontend  UI  developer  expertise. – No  feedbacks/validations – Error  is  on  a  separate  pages – Search  system  could  be  improved. 2) Design  and  graphics  is  clearly  at  par  with  print  design  magazines. 3) Due  to  the  browsing  habits  of  TED  content  consumers,  they  get  away  without  having  a  good  internal search  engine.   TED  videos  are  also  search  via  google  most  of  the  time  as  well.  Their  videos  are  also  present  on  Youtube.   4) Content  organisers/IA  and  content  curators/managers  are  of  utmost  importance  to  them  as  each  content has  to  be  checked  for  correct  tagging  and  categorization  as  well  as  massive  amount  of  information  on  the   site.  
  • 10.
    Akshay  Chauhan     User  Interface  Evaluation  –  Assignment  3  –  July  22,  2014   Human  Factor  for  Interface  Design  -­‐  New  Media  Design  and  Web  Development  Program   Digital  Arts  Department  -­‐  BCIT  School  of  Business   10  
  • 11.
    Akshay  Chauhan     User  Interface  Evaluation  –  Assignment  3  –  July  22,  2014   Human  Factor  for  Interface  Design  -­‐  New  Media  Design  and  Web  Development  Program   Digital  Arts  Department  -­‐  BCIT  School  of  Business   11   User  Interface  Evaluation   Web  site:    bhphotovideo.com   WEB  SITE  CREDIBILITY     AUTHORITY   Authority  reveals  that  the  person,  institution  or  agency  responsible  for  the  site  and  its  qualifications  and   knowledge.     Is  it  clear  who  developed  the  site?   Reference  URL(s):  http://whois.domaintools.com/bhphotovideo.com   Yes                            No   Has  the  organization/author  clearly  provided  all  contact  information  including:  e-­‐mail   address,  snail  mail  address,  phone  number,  and  fax  number?   Reference  URL(s):  http://www.bhphotovideo.com/find/contactForm.jsp   Yes                            No   Has  the  organization/author  clearly  stated  their  qualifications,  credentials,  or  provided   background  information,  that  gives  them  the  authority  to  present  the  information  on   the  site?   Reference  URL(s):  Carries  multiple  brands.  They  have  a  blog  and  do  product  reviews   but  reviewers  don’t  require  to  be  certified  or  qualified,  because  of  the  kind  of  product   they  sell  .ie  audio  video  gear.     Yes                            No   Is  the  site  supported  by  a  government  agency?   Reference  URL(s):    Online  store  for  consumer  products.   Yes                            No   PURPOSE   The  author  should  be  clear  about  the  purpose  of  the  information  presented  in  the  site.  Some  sites  are  meant  to   inform,  persuade,  state  an  opinion,  entertain,  or  parody  something  or  someone.   What  is  the  purpose  of  the  site  and  does  the  content  support  it?   Reference  URL(s):  http://www.bhphotovideo.com/c/browse/Professional-­‐ Video/ci/3755/N/4294545851   Yes                            No   Does  the  domain  name  of  the  site  indicate  its  purpose?   Reference  URL(s):  http://www.bhphotovideo.com/c/browse/Professional-­‐ Video/ci/3755/N/4294545851   Yes                            No   Is  the  site  well  organized  and  focused?   Reference  URL(s):]  http://www.bhphotovideo.com/c/browse/Professional-­‐ Video/ci/3755/N/4294545851   Yes                            No  
  • 12.
    Akshay  Chauhan   User  Interface  Evaluation  –  Assignment  3  –  July  22,  2014   Human  Factor  for  Interface  Design  -­‐  New  Media  Design  and  Web  Development  Program   Digital  Arts  Department  -­‐  BCIT  School  of  Business   12   Are  the  navigation  labels  appropriate  for  the  topic  of  the  site?   Reference  URL(s):  http://www.bhphotovideo.com/c/browse/Professional-­‐ Video/ci/3755/N/4294545851   Yes                            No   Is  the  information  geared  toward  a  specific  audience?   Identify  Audience:    Audio  Video  professionals     Reference  URL:    http://www.bhphotovideo.com/c/browse/Professional-­‐ Video/ci/3755/N/4294545851   Yes                            No   COVERAGE   It  is  often  difficult  to  assess  the  extent  of  coverage  since  the  depth  in  a  site,  through  the  use  of  links,  can  be   infinite.  One  organization  may  claim  to  present  comprehensive  coverage  of  a  topic  while  another  may  cover  just   one  aspect  of  a  topic.   Is  the  web  site  valuable  compared  to  others  on  the  same  topic?   Review  2  similar  sites  for  coverage:       Reference  URL(s):  http://www.adorama.com/  and  http://www.linkdelight.com/   Adorama  a  smaller  competitor.   LinkDelight  mainly  focuses  on  accessory  and  hardware  required  by  Photo  Video   industry.   Yes                            No   Does  the  site  provide  its  own  information  instead  of  depending  totally  on  outside  links?   Reference  URL(s):    http://www.bhphotovideo.com/c/product/964117-­‐ REG/blackmagic_design_blackmagic_pocket_cinema_camera.html   Yes                            No   Does  the  site  have  relevant  outside  links?   Reference  URL(s):    http://www.bhphotovideo.com/c/product/964117-­‐ REG/blackmagic_design_blackmagic_pocket_cinema_camera.html   Yes            No   Yes                            No   CURRENCY   The  currency  of  the  site  refers  to:  how  current  the  information  presented  is  and  how  often  the  site  is  updated  or   maintained.  It  is  important  to  know  when  a  site  was  created,  when  it  was  last  updated,  and  if  all  of  the  links  are   current.   Is  the  date  the  information  was  first  written  given?   Reference  URL(s):      http://www.bhphotovideo.com/explora/photography/buying-­‐ guide/mirrorless-­‐cameras-­‐buying-­‐guide   Yes                            No   Is  the  date  the  information  was  last  revised  given?   Reference  URL(s):    http://www.bhphotovideo.com/explora/photography/buying-­‐ guide/mirrorless-­‐cameras-­‐buying-­‐guide   Yes                            No  
  • 13.
    Akshay  Chauhan   User  Interface  Evaluation  –  Assignment  3  –  July  22,  2014   Human  Factor  for  Interface  Design  -­‐  New  Media  Design  and  Web  Development  Program   Digital  Arts  Department  -­‐  BCIT  School  of  Business   13   Are  the  links  up-­‐to-­‐date  and  reliable?   Reference  URL(s):   Yes                            No   Is  the  site  fully  developed?  (ie.  no  under  construction  or  coming  soon  pages)   Reference  URL(s):   Yes                            No   OBJECTIVITY   The  objectivity  of  the  site  should  be  clear.  Objective  sites  will  present  information  with  a  minimum  of  bias,  with   a  minimum  intention  to  persuade.   Is  the  information  presented  with  a  particular  bias?   Explain  particular  bias:     Reference  URL(s):  http://www.bhphotovideo.com/explora/photography/buying-­‐ guide/mirrorless-­‐cameras-­‐buying-­‐guide   Yes                            No   Does  the  site  uses  advertising  that  may  be  a  conflict  of  interest  with  the  content?   Reference  URL(s):    http://www.bhphotovideo.com/c/buy/Pro-­‐Camcorders-­‐ Cameras/ci/16763/N/4256818817   Yes                          No  
  • 14.
    Akshay  Chauhan     User  Interface  Evaluation  –  Assignment  3  –  July  22,  2014   Human  Factor  for  Interface  Design  -­‐  New  Media  Design  and  Web  Development  Program   Digital  Arts  Department  -­‐  BCIT  School  of  Business   14   Does  the  site  employ  visible,  evident  call  to  actions  to  persuade  you  or  sell  something?   Reference  URL(s):    http://www.bhphotovideo.com/c/product/964117-­‐ REG/blackmagic_design_blackmagic_pocket_cinema_camera.html   Yes                            No   Does  the  site  employ  an  unconventional,  unique  interface  design  to  persuade  users  to   click?   Reference  URL(s):      http://www.bhphotovideo.com/c/product/964117-­‐ REG/blackmagic_design_blackmagic_pocket_cinema_camera.html   1. Primary  Add  to  Cart 2. Secondary  Add  to  wishlist Yes                            No  
  • 15.
    Akshay  Chauhan     User  Interface  Evaluation  –  Assignment  3  –  July  22,  2014   Human  Factor  for  Interface  Design  -­‐  New  Media  Design  and  Web  Development  Program   Digital  Arts  Department  -­‐  BCIT  School  of  Business   15   3. Notify  in  stock 4. Additional  Upgrades 5. Buying  options ACCURACY   There  are  few  standards  available  on  the  web  to  verify  the  accuracy  of  information.  It  is  the  responsibility  of  the   reader  to  beware  of  the  information  presented.  Be  sure  to  differentiate  fact  from  opinion.   Is  the  information  reliable?  If  the  publisher  is  affiliated  with  a  known  institution,  this   could  be  a  clue.   Reference  URL(s):    Phyical  store  in  New  York,  USA   http://www.bhphotovideo.com/find/locate.jsp   Yes                            No   If  statistics  and  other  factual  information  are  presented,  are  proper  references  given  for   the  origin  of  the  information?   Reference  URL(s):  http://www.bhphotovideo.com/explora/photography/buying-­‐ guide/mirrorless-­‐cameras-­‐buying-­‐guide   Yes                            No   From  the  reading  you  have  already  done  on  the  subject  does  the  information  on  the  site   seem  accurate?   Reference  URL(s):  http://www.bhphotovideo.com/explora/photography/buying-­‐ guide/mirrorless-­‐cameras-­‐buying-­‐guide   Yes                            No   Is  the  information  provided  comparable  to  other  sites  on  the  same  topic?   Reference  URL(s):  http://www.bhphotovideo.com/explora/photography/buying-­‐ guide/mirrorless-­‐cameras-­‐buying-­‐guide   Comparable  but  the  provide  the  overall  in  a  very  concise  readable  form  and  better   graphics/illustrations.   Yes                            No   Does  the  text  follow  basic  rules  of  grammar,  spelling  and  composition?   Reference  URL(s):  http://www.bhphotovideo.com/explora/photography/buying-­‐ guide/mirrorless-­‐cameras-­‐buying-­‐guide   Yes                            No   Is  a  bibliography  or  reference  of  sources  list  included?   Reference  URL(s):  It  does  not  matter  to  them  as  they  sell  audio  video  gear.   Yes                            No   INTERFACE  DESIGN  
  • 16.
    Akshay  Chauhan     User  Interface  Evaluation  –  Assignment  3  –  July  22,  2014   Human  Factor  for  Interface  Design  -­‐  New  Media  Design  and  Web  Development  Program   Digital  Arts  Department  -­‐  BCIT  School  of  Business   16   Balance  and  Symmetry     Evidence  of  the  ability  to  establish  a  sense  of  screen  compositional  balance  with     the  use  of  repetition,  rhythm,  equal  weight  of  screen  elements,  left  and  right,  top  and  bottom.   Add  screenshot  of  interface  indicating  the  area  evaluated  and  give  details  about  your  rating:    Excellent    Good  Developing    Weak   N/A   A  little  crowded  in  terms  of  design  but  functionally  it  works  well  and  user  flow  is  good  and  gives  suggestions  for   more  purchases(upgrade  deals,  additional  warranties  etc.).   Proportion  and  Grouping     Creating  windows  and  groupings  of  data  or  text  with  aesthetically  pleasing  proportions.   Add  screenshot  of  interface  indicating  the  area  evaluated  and  give  details  about  your  rating:    Excellent    Good  Developing    Weak    N/A  
  • 17.
    Akshay  Chauhan   User  Interface  Evaluation  –  Assignment  3  –  July  22,  2014   Human  Factor  for  Interface  Design  -­‐  New  Media  Design  and  Web  Development  Program   Digital  Arts  Department  -­‐  BCIT  School  of  Business   17   Grouping  is  similar  to  most  online  shopping  sites  Purchase  related  option  clustered  together  and  display   photographs  on  the  right.   Colour  Application   Interface  presents  the  ability  to  manipulate  colour  technically  and  expressively,  understanding  colour  relationships   and  effective  applications.  Consider  colour  in  backgrounds,  text  and  navigation  systems.     Add  screenshot  of  interface  indicating  the  area  evaluated  and  give  details  about  your  rating:    Excellent    Good  Developing    Weak    N/A   Its  functional  but  can  be  made  better.  
  • 18.
    Akshay  Chauhan   User  Interface  Evaluation  –  Assignment  3  –  July  22,  2014   Human  Factor  for  Interface  Design  -­‐  New  Media  Design  and  Web  Development  Program   Digital  Arts  Department  -­‐  BCIT  School  of  Business   18   Forgiveness   Evidence  of  having  created  an  effective  interface,  the  Web  site  is  forgiving,  instilling  users  with  a  sense  of  control   and  pace.   Add  screenshot  of  interface  or  diagram  of  a  task  indicating  the  area  evaluated  and  give  details  about  your  rating:    Excellent    Good  Developing    Weak    N/A  
  • 19.
    Akshay  Chauhan     User  Interface  Evaluation  –  Assignment  3  –  July  22,  2014   Human  Factor  for  Interface  Design  -­‐  New  Media  Design  and  Web  Development  Program   Digital  Arts  Department  -­‐  BCIT  School  of  Business   19   Feedback     Without  feedback,  users  might  not  be  sure  that  their  action  has  actually  been  received  and  processed  by  the   computer.  Consider  page  download  times  and  the  use  of  visual  and  audio  aids  to  response  to  expected  delays,   help  features,  task  oriented  help,  Hints  and  tips.     Add  Screenshot  of  interface  indicating  the  area  evaluated  and  give  details  about  your  rating  (2  Samples  Max):  Excellent    Good  Developing    Weak    N/A  
  • 20.
    Akshay  Chauhan     User  Interface  Evaluation  –  Assignment  3  –  July  22,  2014   Human  Factor  for  Interface  Design  -­‐  New  Media  Design  and  Web  Development  Program   Digital  Arts  Department  -­‐  BCIT  School  of  Business   20   Overall  experience,  the  Interface  of  this  Web  site  is:   Excellent   Good Developing Weak Poor   Consider  purpose,  content,  navigation,  functionality/feedback  and    screen  design  elements  to  support  you   overall  experience  rating:     1) I  use  this  site  personally,  find  it  functional. 2) It  is  not  very  clear,  you  need  to  read  information  clearly  to  find  what  you  need. You  rely  more  on  recall  from  last  use  than  recognition.   3) BHPhotovideo  has  information  (Customer  reviews,  Suggest  this  to  a  friend    and  rating)  that  is  just  enough to  convince  you  to  buy  or  not  buy  the  product.  ‘See  image’  
  • 21.
    Akshay  Chauhan   User  Interface  Evaluation  –  Assignment  3  –  July  22,  2014   Human  Factor  for  Interface  Design  -­‐  New  Media  Design  and  Web  Development  Program   Digital  Arts  Department  -­‐  BCIT  School  of  Business   21   4) Categorization  of  Products  and  Filtering  is  very  quite  good.
  • 22.
    Akshay  Chauhan     User  Interface  Evaluation  –  Assignment  3  –  July  22,  2014   Human  Factor  for  Interface  Design  -­‐  New  Media  Design  and  Web  Development  Program   Digital  Arts  Department  -­‐  BCIT  School  of  Business   22   5) It  allows  users  to  create  multiple  Wishlists,  which  I  find  very  useful,  since  I  like  to  have  a  separate  list  of Photography,  audio  and  video  equipment  that  I  need.  At  some  cases  I  do  go  back  and  buy  things  that  I  can   buy  and  add  value  to  my  work.