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Hello! I am
• Bachelor in Computer Science;
• Specialist in information architecture;
• Data processing technician;
• Comics and illustration technician.
DESIGN LEADER, PROFESSOR
AND PODCASTER
Rafael
Burity
As a result, hiring skilled UX designers is
a top priority among businesses.
In fact, UX designers are being recruited
as heavily as software engineers.
Jeff Bezos invested 100 times more
into customer experience than advertising
during the first year of Amazon.
According to CNNMoney/PayScale’s
top 100 careers with big growth, great pay and
satisfying work (i.e. 100 Best Jobs in America),
UX design ranked #14 with top pay hitting
$138K and a growth rate of 18%.”
Forester Research shows that,
on average, every dollar invested in
UX brings 100 dollars in return.
That’s an ROI of a whopping 9,900 percent.
AirBnB’s Mike Gebbia credits UX with taking
the company to $10 billion.
Source: forbes.com
The global market for design services reached
a value of nearly $153.2 billion in 2018, having
grown at a compound annual growth rate (CAGR)
of 11.6% since 2014, and is expected to grow at a
CAGR of 13% to nearly $249.5 billion by 2022.
As a result of increasing internet penetration
and smartphone users, online content marketing
campaigns are expected to be three times more
effective and cost 62% lesser than traditional
campaigns.
Multiple software categories used in
design will grow more than 20% this year.
The number of designers is probably
going to grow even faster.
Our recent global survey of design teams
found that half expected to grow in 2021 and
one-third expected to grow by more than 25%.
2019
2021
Source: https://uxtools.co/survey-2021
Company Size
"How many employees work at your company?"
Design Team Size
"How many designers are on your design team?"
1200
1000
800
600
400
200
0
Freelancer 1-10 11-100 101-500 501-1000 1000+
1800
1600
1400
1200
1000
800
600
400
200
0
1 2-10 11-20 21-50 51-100 100+
How many total employees work at your
current place of employment? (including
yourself)
1200
1000
800
600
400
200
0
Freelancer 1-10 11-100 101-500 501-1000 1000+
How many total designers work at your
place of employment? (including yourself)
1600
1400
1200
1000
800
600
400
200
0
0 1 2-10 11-20 21-50 51-100 100+
Adobe set out to uncover the latest hiring trends in UX design
and the results point to one big conclusion:
‘UX designers’ are now as in demand as software engineers, and
that demand is only going to increase.
Eighty-seven percent of managers said hiring more UX designers
is the top priority for their organization:
higher than graphic designers (76%) and product managers (74%),
and tied with software engineers for top spot.
UX design is slated for more growth: 73% of managers said they
plan to double the number of UX designers in their organization
in the next five years.
There are anywhere between 8,000–24,000 UI/UX design job
openings worldwide today. As of August 2020, there were 2,347 UX
designer jobs posted on LinkedIn alone.
Moreover, businesses are being forced to invest more into their UX
in order to maintain a competitive edge in today’s tech-heavy
market. In some places, the need for UX design team members is
higher than the number of designers available. This gap is keeping
UX designers in high demand across the globe.
293k
New UX Designers emerging from
Google's UXD Certificate alone
$15
a common starting price for UX
gigs on Fiverr
700+
newcomers joining our UX Group
on Linkedin every day
289%
increase in interest in UX roles in
2020 according to Hired.com
Source: trends.uxdesign.comZ Source: https://careerfoundry.com/en/blog/ux-design/are-ux-designers-in-demand/
Source: https://www.nngroup.com/articles/100-years-ux/
100,000,000
10,000,000
1,000,000
100,000
10,000
1,000
100
10
1
1950 1960 1970 1980 1990 2000 2010 2020 2030 2040 2050
Number of UX
professionals
in the world
YEAR
60
Computer Graphics
First personal computer, Alto,
Xerox research Center (PARC)
User-centered
Design
Ergonomy Cognitive
Engineering
Incorporation of Cognitive
Psychology, A.I., Linguistics, Cognitive
Anthropology, and Philosophy of Mind
Timeline
73 78 80
Doing things
people want
Source: inventta.net
FROM TO
Make people
want things
“
“
5 Design Jobs That Won’t Exist In The Future,
FastCompany
The expanding domain of user
experience and its myriad disciplines will
push the title ‘UX designer’ to a breaking
point, unbundling its responsibilities to
the appropriate specialists.
What are the most common
job titles in UX design?
UX Designer
User Researcher
UX Researcher
Usability Tester
Information Architect
Experience Designer
Interaction Designer
Information Architect
UX Strategist
USER EXPERIENCE
VISUAL
DESIGN
INFORMATION
ARCHITECTURE
INTERACTION
DESIGN
USABILITY USER
RESEARCH
CONTENT
STRATEGY
UX Architect
UX Product Manager
UX Analyst
UX Engineer
UX Developer
Product Designer
Visual Designer
User interface designer
Content Strategist
B2C, B2B, B2G, B2B2C e D2C
FORMER CLIENTS
CLIENTS
COMPETITORS
PUBLIC AGENCIES
EMPLOYEE
SOCIETY
PRESS
OTHER
INFLUENCERS
PARTNERS
SUPPLIERS
PROSPECTS
YOUR
COMPANY
B2B
Long term relationship
Purchases based on specific
needs
Niche market
Shopping on a smaller scale,
with a lot of added value
Rational relations
Seek efficiency
Long decision-making process
with interference from different
hierarchical levels
Aims for assertive and
permanent results
Aims at innovation and
technical knowledge
B2C
Short term relationship
Shopping based on basic needs
Mass market
Larger-scale purchases with
lower added value
Emotional relationships
Seeks satisfaction, economy
and status
Fast and individual
decision-making process
Aim for quick and immediate
results
Aims at trends and
entertainment
Startup x traditional
A startup company is a newly formed business
with particular momentum behind it based on
perceived demand for its product or service.
The intention of a startup is to grow rapidly
as a result of offering something that
addresses a particular market gap.
A traditional business is a tried and tested
conventional way of selling/producing goods or
providing services, i.e. manufacturing, trading,
brokerage, services etc. All business involves
risk, because of which the entrepreneur has
the ability to earn supernormal profits.
Customer
discovery
Customer
validation
Customer
creation
Company
building
Pivot
SEARCH EXECUTION
Source: pt.wikipedia.org/Customer_Development
CLIENT
USER
VS
PROJUCT
PROJECT + PRODUCT
Team’s topologies
TEAM MODEL #1
Solitary
(overlord)
TEAM MODEL #2
Centralized
TEAM MODEL #3
Federated
How to get prepared?
Build a strong
foundation
STEP 1
Develop the
skills
STEP 2
Create a
portfolio
STEP 3
Specialize
STEP 4
Prepare for
the job search
STEP 5
Who am
I?
Goal
Steps
Essency
What represent
myself?
Where we came
from?
Know
yourself is
essential.
Who
am I?
What is
my
path?
What I
want?
Source: The Science of Character
1 JUSTICE AND IMPARTIALITY
The values
That guide us everyday
2 COURAGE AND HONESTY
3 HUMANITY AND HOSPITALITY
4 WISDOM AND DISCRETION
5 BALANCE
6 TRANSCENDENCE
Source: https://www.forbes.com/
Self-
actualization:
Esteem needs:
Belongingness and love needs:
Safety needs:
Physiological needs:
Achieving one's full
potential, including
creative activities
Prestige and feeling of accomplishment
Intimate relationships, friends
Security, safety
Food, water, warmth, rest
Self-fulfillment
needs
Psychological
needs
Basics
needs
RELATEDNESS STATUS CURIOSITY
ACCEPTANCE GOAL POWER
FREEDOM HONOR MASTERY
ORDER
Hierarchy
needs
FROM MASLOW
Source: https://management30.com/practice/moving-motivators/
● Connect with business and finance
● Decide and disseminate design
STRATEGIC
TACTICAL
OPERATIONAL
MANAGER - DIRECTOR - C-LEVEL
LEAD - COORD - MANAGER
SPECIALIST - LEAD - COORD
Source: Katz’s Three-Skill Approach
● Leading and Working as a Team
● Communicate and articulate projects
● Develop projects
● Streamline and facilitate projects
CONCEPTUAL
SKILLS
TECHNICAL
SKILLS
HUMAN
SKILLS
“
“
DESIGN IS ALL ABOUT THE
CULTURE OF A BUSINESS
Donald Norman
SURFACE
SKELETON
STRUCTURE
SCOPE
STRATEGY
CONCRETE
ABSTRACT
IT'S NOT BEING
STRATEGIC!
Understand the user, test,
interview them, use a
business model canvas, and
so on
COMPETENCY INDEX TECHNICAL SKILLS
Research Analysis
Problem definition
Ideation
Prototyping
Validation
Facilitation
Interviews, desk research, survey, etc. Personas, Journey, Jobs to be done, Affinity
Maps, etc.
Prioritization, user focus, product vision, etc.
Sketch, wireframe, design sprint, etc.
Information architecture, flows, software, user
interface, etc. User tests, a/b tests, etc.
Co-creation, design thinking, agility, etc.
COMPETENCY INDEX HUMAN SKILLS (BEHAVIOR)
Communication Leadership
Curiosity Autonomy
Alignment Collaboration
Negotiation
Storytelling / Presentation / active listening /
fluency
People management, project management,
engagement, motivator, etc.
Restlessness, dissatisfaction, humility, etc. Organization, Planning, balance, etc.
Connection, Integration, documentation,
relationships, etc.
Teamwork, sharing, etc.
Patience, diplomacy, argumentation,
proposition, etc.
COMPETENCY INDEX CONCEPTUAL SKILLS (BUSINESS)
Analytical Vision Systems Vision
Market view Data driven
Identification of opportunities
Articulation
Critical Thinking
Data analysis, priority management, logical
reasoning, etc.
Processes, awareness, balance between
design and business, etc.
Product thinking, competition, business
value, etc.
Analytics, data driven, goals, metrics, etc.
Mentoring, change agent
Didactics, creativity, adaptability, convincing,
etc.
Humility, transparency, pragmatism, etc.
CLEARLY DEFINE THE
OBJECTIVES
KNOW OUR STRENGTHS
AND WEAKNESSES
GIVE AND RECEIVE
FEEDBACKS
1
2
3
SELF-EVALUATION.
COLLECT FEEDBACK.
Step 1: Get to know yourself.
Step 2: Explore your
occupational options.
Step 3: Make your decision by
evaluating your career options.
Step 4: Take action to achieve
your career goals.
What are the 4 stages
of career planning?
Source: thepersonalcanvas.com
WHY
Does my work make sense?
Why do you do what you do?
HOW
Am I making an impact?
Am I investing my efforts correctly?
WHAT
What skills and knowledge do I have?
WHY
HOW
WHAT
“
“
There is nothing so useless as
doing efficiently that which
should not be done at all.
Peter Drucker
ARE YOU COMMITTED TO
TAKING ACTION?
Even when the result takes time?
What task will be
done?
Action steps
Who will do it?
Responsible
By when?
Deadline
What do you need
do complete this
step? (People,
money, tools,
etc.?
Resources
What could get in
the way of task
completion? How
will you overcome
them?
Potential
Barriers
What is the
outcome of the
task?
Result
“
“
The future is not some place we are going,
but one we are creating. The paths are not
to be found, but made. And the activity of
making them changes both the maker and
the destination.
John Schaar
Thank you.
Good flight.

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UX Talks: Current UX market expectations for Designers and Leaders

  • 1.
  • 2. Hello! I am • Bachelor in Computer Science; • Specialist in information architecture; • Data processing technician; • Comics and illustration technician. DESIGN LEADER, PROFESSOR AND PODCASTER Rafael Burity
  • 3.
  • 4. As a result, hiring skilled UX designers is a top priority among businesses. In fact, UX designers are being recruited as heavily as software engineers. Jeff Bezos invested 100 times more into customer experience than advertising during the first year of Amazon. According to CNNMoney/PayScale’s top 100 careers with big growth, great pay and satisfying work (i.e. 100 Best Jobs in America), UX design ranked #14 with top pay hitting $138K and a growth rate of 18%.” Forester Research shows that, on average, every dollar invested in UX brings 100 dollars in return. That’s an ROI of a whopping 9,900 percent. AirBnB’s Mike Gebbia credits UX with taking the company to $10 billion.
  • 6. The global market for design services reached a value of nearly $153.2 billion in 2018, having grown at a compound annual growth rate (CAGR) of 11.6% since 2014, and is expected to grow at a CAGR of 13% to nearly $249.5 billion by 2022. As a result of increasing internet penetration and smartphone users, online content marketing campaigns are expected to be three times more effective and cost 62% lesser than traditional campaigns. Multiple software categories used in design will grow more than 20% this year. The number of designers is probably going to grow even faster. Our recent global survey of design teams found that half expected to grow in 2021 and one-third expected to grow by more than 25%. 2019 2021 Source: https://uxtools.co/survey-2021 Company Size "How many employees work at your company?" Design Team Size "How many designers are on your design team?" 1200 1000 800 600 400 200 0 Freelancer 1-10 11-100 101-500 501-1000 1000+ 1800 1600 1400 1200 1000 800 600 400 200 0 1 2-10 11-20 21-50 51-100 100+ How many total employees work at your current place of employment? (including yourself) 1200 1000 800 600 400 200 0 Freelancer 1-10 11-100 101-500 501-1000 1000+ How many total designers work at your place of employment? (including yourself) 1600 1400 1200 1000 800 600 400 200 0 0 1 2-10 11-20 21-50 51-100 100+
  • 7. Adobe set out to uncover the latest hiring trends in UX design and the results point to one big conclusion: ‘UX designers’ are now as in demand as software engineers, and that demand is only going to increase. Eighty-seven percent of managers said hiring more UX designers is the top priority for their organization: higher than graphic designers (76%) and product managers (74%), and tied with software engineers for top spot. UX design is slated for more growth: 73% of managers said they plan to double the number of UX designers in their organization in the next five years. There are anywhere between 8,000–24,000 UI/UX design job openings worldwide today. As of August 2020, there were 2,347 UX designer jobs posted on LinkedIn alone. Moreover, businesses are being forced to invest more into their UX in order to maintain a competitive edge in today’s tech-heavy market. In some places, the need for UX design team members is higher than the number of designers available. This gap is keeping UX designers in high demand across the globe. 293k New UX Designers emerging from Google's UXD Certificate alone $15 a common starting price for UX gigs on Fiverr 700+ newcomers joining our UX Group on Linkedin every day 289% increase in interest in UX roles in 2020 according to Hired.com Source: trends.uxdesign.comZ Source: https://careerfoundry.com/en/blog/ux-design/are-ux-designers-in-demand/
  • 8. Source: https://www.nngroup.com/articles/100-years-ux/ 100,000,000 10,000,000 1,000,000 100,000 10,000 1,000 100 10 1 1950 1960 1970 1980 1990 2000 2010 2020 2030 2040 2050 Number of UX professionals in the world YEAR
  • 9. 60 Computer Graphics First personal computer, Alto, Xerox research Center (PARC) User-centered Design Ergonomy Cognitive Engineering Incorporation of Cognitive Psychology, A.I., Linguistics, Cognitive Anthropology, and Philosophy of Mind Timeline 73 78 80
  • 10. Doing things people want Source: inventta.net FROM TO Make people want things
  • 11. “ “ 5 Design Jobs That Won’t Exist In The Future, FastCompany The expanding domain of user experience and its myriad disciplines will push the title ‘UX designer’ to a breaking point, unbundling its responsibilities to the appropriate specialists.
  • 12. What are the most common job titles in UX design? UX Designer User Researcher UX Researcher Usability Tester Information Architect Experience Designer Interaction Designer Information Architect UX Strategist USER EXPERIENCE VISUAL DESIGN INFORMATION ARCHITECTURE INTERACTION DESIGN USABILITY USER RESEARCH CONTENT STRATEGY UX Architect UX Product Manager UX Analyst UX Engineer UX Developer Product Designer Visual Designer User interface designer Content Strategist
  • 13.
  • 14. B2C, B2B, B2G, B2B2C e D2C FORMER CLIENTS CLIENTS COMPETITORS PUBLIC AGENCIES EMPLOYEE SOCIETY PRESS OTHER INFLUENCERS PARTNERS SUPPLIERS PROSPECTS YOUR COMPANY B2B Long term relationship Purchases based on specific needs Niche market Shopping on a smaller scale, with a lot of added value Rational relations Seek efficiency Long decision-making process with interference from different hierarchical levels Aims for assertive and permanent results Aims at innovation and technical knowledge B2C Short term relationship Shopping based on basic needs Mass market Larger-scale purchases with lower added value Emotional relationships Seeks satisfaction, economy and status Fast and individual decision-making process Aim for quick and immediate results Aims at trends and entertainment
  • 15. Startup x traditional A startup company is a newly formed business with particular momentum behind it based on perceived demand for its product or service. The intention of a startup is to grow rapidly as a result of offering something that addresses a particular market gap. A traditional business is a tried and tested conventional way of selling/producing goods or providing services, i.e. manufacturing, trading, brokerage, services etc. All business involves risk, because of which the entrepreneur has the ability to earn supernormal profits. Customer discovery Customer validation Customer creation Company building Pivot SEARCH EXECUTION Source: pt.wikipedia.org/Customer_Development
  • 18. Team’s topologies TEAM MODEL #1 Solitary (overlord) TEAM MODEL #2 Centralized TEAM MODEL #3 Federated
  • 19. How to get prepared? Build a strong foundation STEP 1 Develop the skills STEP 2 Create a portfolio STEP 3 Specialize STEP 4 Prepare for the job search STEP 5
  • 20. Who am I? Goal Steps Essency What represent myself? Where we came from? Know yourself is essential. Who am I? What is my path? What I want?
  • 21. Source: The Science of Character 1 JUSTICE AND IMPARTIALITY The values That guide us everyday 2 COURAGE AND HONESTY 3 HUMANITY AND HOSPITALITY 4 WISDOM AND DISCRETION 5 BALANCE 6 TRANSCENDENCE
  • 22. Source: https://www.forbes.com/ Self- actualization: Esteem needs: Belongingness and love needs: Safety needs: Physiological needs: Achieving one's full potential, including creative activities Prestige and feeling of accomplishment Intimate relationships, friends Security, safety Food, water, warmth, rest Self-fulfillment needs Psychological needs Basics needs RELATEDNESS STATUS CURIOSITY ACCEPTANCE GOAL POWER FREEDOM HONOR MASTERY ORDER Hierarchy needs FROM MASLOW Source: https://management30.com/practice/moving-motivators/
  • 23.
  • 24. ● Connect with business and finance ● Decide and disseminate design STRATEGIC TACTICAL OPERATIONAL MANAGER - DIRECTOR - C-LEVEL LEAD - COORD - MANAGER SPECIALIST - LEAD - COORD Source: Katz’s Three-Skill Approach ● Leading and Working as a Team ● Communicate and articulate projects ● Develop projects ● Streamline and facilitate projects CONCEPTUAL SKILLS TECHNICAL SKILLS HUMAN SKILLS
  • 25. “ “ DESIGN IS ALL ABOUT THE CULTURE OF A BUSINESS Donald Norman
  • 26. SURFACE SKELETON STRUCTURE SCOPE STRATEGY CONCRETE ABSTRACT IT'S NOT BEING STRATEGIC! Understand the user, test, interview them, use a business model canvas, and so on
  • 27. COMPETENCY INDEX TECHNICAL SKILLS Research Analysis Problem definition Ideation Prototyping Validation Facilitation Interviews, desk research, survey, etc. Personas, Journey, Jobs to be done, Affinity Maps, etc. Prioritization, user focus, product vision, etc. Sketch, wireframe, design sprint, etc. Information architecture, flows, software, user interface, etc. User tests, a/b tests, etc. Co-creation, design thinking, agility, etc.
  • 28. COMPETENCY INDEX HUMAN SKILLS (BEHAVIOR) Communication Leadership Curiosity Autonomy Alignment Collaboration Negotiation Storytelling / Presentation / active listening / fluency People management, project management, engagement, motivator, etc. Restlessness, dissatisfaction, humility, etc. Organization, Planning, balance, etc. Connection, Integration, documentation, relationships, etc. Teamwork, sharing, etc. Patience, diplomacy, argumentation, proposition, etc.
  • 29. COMPETENCY INDEX CONCEPTUAL SKILLS (BUSINESS) Analytical Vision Systems Vision Market view Data driven Identification of opportunities Articulation Critical Thinking Data analysis, priority management, logical reasoning, etc. Processes, awareness, balance between design and business, etc. Product thinking, competition, business value, etc. Analytics, data driven, goals, metrics, etc. Mentoring, change agent Didactics, creativity, adaptability, convincing, etc. Humility, transparency, pragmatism, etc.
  • 30. CLEARLY DEFINE THE OBJECTIVES KNOW OUR STRENGTHS AND WEAKNESSES GIVE AND RECEIVE FEEDBACKS 1 2 3
  • 32. Step 1: Get to know yourself. Step 2: Explore your occupational options. Step 3: Make your decision by evaluating your career options. Step 4: Take action to achieve your career goals. What are the 4 stages of career planning? Source: thepersonalcanvas.com
  • 33. WHY Does my work make sense? Why do you do what you do? HOW Am I making an impact? Am I investing my efforts correctly? WHAT What skills and knowledge do I have? WHY HOW WHAT
  • 34.
  • 35. “ “ There is nothing so useless as doing efficiently that which should not be done at all. Peter Drucker
  • 36. ARE YOU COMMITTED TO TAKING ACTION? Even when the result takes time? What task will be done? Action steps Who will do it? Responsible By when? Deadline What do you need do complete this step? (People, money, tools, etc.? Resources What could get in the way of task completion? How will you overcome them? Potential Barriers What is the outcome of the task? Result
  • 37. “ “ The future is not some place we are going, but one we are creating. The paths are not to be found, but made. And the activity of making them changes both the maker and the destination. John Schaar