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UXDesign
PROCESSATAGLANCE
WHATISUXDESIGN?
“The process of enhancing user
satisfaction by improving the
usability, accessibility, and pleasure
provided in the interaction between
the user and the product.”
- Wikipedia
USERRESEARCH
✖ Interviews: Great for getting in-depth knowledge of how a
person thinks or feels about your product
✖ Surveys: This method allows you to collate a vast amount of
data on specific themes from many different users.
✖ Persona: A persona of your usual customer can be created once
enough evidence has been gathered from real users.
✖ User Testing: You can get a very good idea of their user
experience through observation and interviewing users while
they interact with your product.
Design
✖ Information Architecture: This
addresses the hierarchy of the content on the page,
mainly what is most important for the user to see and
when.
✖ Wireframing: Wireframing is concerned with
the user’s navigation through each page and between
pages.
✖ Prototyping: Using tools like MockingBot, UX
designers can create relatively quick (and even
interactive) prototypes of the web pages they have
already designed at the wireframing stage
UserTesting
✖ Usability Testing: It can be done through
observing users interacting with the product, or asking
them questions while they interact with it.
✖ Remote User Testing: It is when the
testing does not take place in the same place as the UX
designer but is done remotely, via online methods.
✖ A/B Testing: This is when users are sent two
versions of the same page or product and the UX
designer can see which of the two versions the user
responds to better.
IDEALTEAM
✖ Project Manager: Outlines the goals of a project,
timeline of execution, resources, budget
✖ UI Designer: Designs the actual interface elements that
the user interacts with to accomplish a goal within the site.
✖ Web Developer: Builds the site from the designs
you’ve created, estimating what will and won’t be possible in
the given timeline.
✖ Marketer: Passes crucial information about user
personas over to the marketing team so they can produce
content that attracts the people who want to buy your product.
WHATUXWON’TDO
✖ Graphic Design
✖ Programming
✖ Content Creation
✖ Customer Service
UXDESIGNER’SVALUE
✖ Increased Conversion Rates: User research will uncover
solid user personas of your product. This means marketing, site
and advertising content can be tailored to attract these personas,
which will immediately increase the conversion rate of potential
customers becoming customers.
✖ Customer Retention: When a user can quickly and easily
reach their goals on your site, they will come back again and
again.
✖ Customer Recommendation: A great user experience will
ensure your customers want to tell everybody they know about it;
it’s the best advertising you could ask for.
Thanks!
Any questions?

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UX Design Process at a Glance

  • 2. WHATISUXDESIGN? “The process of enhancing user satisfaction by improving the usability, accessibility, and pleasure provided in the interaction between the user and the product.” - Wikipedia
  • 3. USERRESEARCH ✖ Interviews: Great for getting in-depth knowledge of how a person thinks or feels about your product ✖ Surveys: This method allows you to collate a vast amount of data on specific themes from many different users. ✖ Persona: A persona of your usual customer can be created once enough evidence has been gathered from real users. ✖ User Testing: You can get a very good idea of their user experience through observation and interviewing users while they interact with your product.
  • 4. Design ✖ Information Architecture: This addresses the hierarchy of the content on the page, mainly what is most important for the user to see and when. ✖ Wireframing: Wireframing is concerned with the user’s navigation through each page and between pages. ✖ Prototyping: Using tools like MockingBot, UX designers can create relatively quick (and even interactive) prototypes of the web pages they have already designed at the wireframing stage
  • 5. UserTesting ✖ Usability Testing: It can be done through observing users interacting with the product, or asking them questions while they interact with it. ✖ Remote User Testing: It is when the testing does not take place in the same place as the UX designer but is done remotely, via online methods. ✖ A/B Testing: This is when users are sent two versions of the same page or product and the UX designer can see which of the two versions the user responds to better.
  • 6. IDEALTEAM ✖ Project Manager: Outlines the goals of a project, timeline of execution, resources, budget ✖ UI Designer: Designs the actual interface elements that the user interacts with to accomplish a goal within the site. ✖ Web Developer: Builds the site from the designs you’ve created, estimating what will and won’t be possible in the given timeline. ✖ Marketer: Passes crucial information about user personas over to the marketing team so they can produce content that attracts the people who want to buy your product.
  • 7. WHATUXWON’TDO ✖ Graphic Design ✖ Programming ✖ Content Creation ✖ Customer Service
  • 8. UXDESIGNER’SVALUE ✖ Increased Conversion Rates: User research will uncover solid user personas of your product. This means marketing, site and advertising content can be tailored to attract these personas, which will immediately increase the conversion rate of potential customers becoming customers. ✖ Customer Retention: When a user can quickly and easily reach their goals on your site, they will come back again and again. ✖ Customer Recommendation: A great user experience will ensure your customers want to tell everybody they know about it; it’s the best advertising you could ask for.