Muhammad Usman Khan is an electrical engineer with over 7 years of experience in radio network optimization and radio frequency engineering. He has worked on 2G and 3G networks for Mobilink and Ericsson in Pakistan, monitoring KPIs, conducting drive tests, troubleshooting issues, and handling customer complaints. He holds a BSc in Electrical Engineering and is PEC registered.

1. MUHAMMAD USMAN KHAN
ELECTRICAL ENGINEER
Cell: 0345 7205605 Email: usmankhakwani6@gmail.com
Address: 425, Naqashband Colony Khanewal Road Multan.
Currently working as junior RNO at LCC Mobilink Project. Previously worked as DT Engineer in Ericsson, work also involved assisting optimizers in their daily
tasks and customer complaint handling.
.
PROFESSIONAL EXPERIENCE:
Radio Network Optimizer at LCC-Mobilink project:
(26th October to Present )
• GSM 2G/3G KPIs Monitoring.
• Plan and Execute city /Cluster level 2G/3G Benchmark drive tests in NPS cities using Nemo Invex/Nemo Outdoor.
• Comprehensive knowledge of Nemo tools (Nemo Outdoor , Nemo Multilite, Nemo Invex, Nemo Analyze).
• Post processing of log files for Reporting and analysis of drive test results.
• Log files analysis using Nemo Analyze to identify different network related issues like pilot pollution, Overshooting cells , poor coverage and quality patches,
interference, missing neighbors, dropped and blocked calls etc.
• Handling 2G/3G Complaints.
• Assist Swap team for the verification of Pre, post Swap RF KPIs, verification of Drive test Reports, Execution of Daily Report of RF KPIs for city level, BSC level
and Cluster level.
• Hands on experience on Actix.
• Updated LAC, BCCH, and BSIC on daily basis through RF Export.
• Escalation of issues like TCH availability hardware faulty to concern departments.
• Monitoring stats of Sites with degraded KPIs.
• Hands on experience on BO (Business object) .
• Hands on experience on NetNuemen.
• Generation of reports for Indoor walk test and Drive tests performed for improvement of RF KPIs using MapInfo professional.
• Handling all queries by customer (Mobilink) to Ericsson/ZTE related to complaints.
RF Optimization Engineer - Mobilink Trainee Engineer:
(July-2015 to 15th
October 2015)
• Managing Cluster (CS) KPIS on daily basis. Analysis of worst cell.
• Preparation of daily KPI response and sharing the reason for KPIS improvement or degradation on daily basis.
• Performed traffic balancing activities to improve CSSR by catering TCH congestion.
• Proposed TRX expansion on the cells with high TCH utilization in TCH Blocking.
• Coordination with the ZTE Team to resolve customer Complaint.
• External lac Definition.
• KPIs monitoring using Ericsson BO and ZTE Net numen.
• Escalation of Complaints to Vendors.
• Maintaing daily Hardware Tracker.
• Interference Analysis for cell interfered, external interference as well as internal interference according to frequency plan .
• Handling Customer complaints.
• Fault Alarm Monitoring on WinFiol.

2. DT Engineer 2G/3G in Ericsson Mobilink DT project:
(May-2015 to 30 June -2015)
• Field testing on TEMS Investigation of 3G/2G.
• Defining missing neighbor relations.
• Proposing new sites or sector additions with Before & After coverage plots.
• Proposing antenna azimuth changes.
• Optimizing and analyze Pilot Coverage, CPICH, RSCP, Ec/No, Accessibility and Mobility for Voice, PS Services.
• Knowledge of Channelization codes, Scrambling Codes, HSDPA.
• Proposing antenna tilt changes.
• Solve Customer Complaints.
• Making Reports.
• Proposing antenna type changes.
• Re–tuning of interfered frequencies.
• BSIC changes.
• Non–working sites/sectors or TRXs
• Overshooting sites – coverage overlaps
CCM Analyst on Ericsson - Mobilink MS Project:
(May-2014 to Nov-2014)
Responsibilities:
• Timely Resolution of customer complaints (Mobilink) escalated to Ericsson nationwide (C2, C3, and South).
• Suggest Soft and hard changes to resolve issues.
• GSM 2G KPIs Monitoring.
• Perform optimization activities to improve RF KPIs.
• Suggest the soft and Hard changes to improve RF KPIs after log file analysis.
• Escalation of issues like TCH availability hardware faulty to concern departments
• Monitoring stats of Sites with degraded KPIs.
• Hands on experience on BO (Business object) .
• Live Stats Analysis on Citrix.
• Hourly Stats Extraction & Analysis on Business Object.
• Providing support to fields teams.
• BCCH and TCH Frequency Fine Tuning.
• Handling all queries by customer (Mobilink) to Ericsson related to complaints.
• Developed MS Access database for data management.
• Handling 2G Complaints.
• Providing Comments on Worst Performing Cells.
• TRX status Verification timeslot level of Sites having Low TCH Availability using Citrix.
Skills:
• Business Objects
• Net Numen
• Nemo Analyzer
• Nemo Outdoor
• Web Intelligence

3. • Exert
• Citrix
• Winfiol
• TEMS Investigation 15.2
• MapInfo Professional 10.5
• Microsoft Office
Semester Projects
• Convert AC to DC
• DC motor speed Controller
• Digital Thermometer
Project:-
Final Year Project GPS based anti-collision system is a self-acting microcontroller-based data communication System that is connected to both vehicles;
they take inputs from GPS satellite system for position updates and network among themselves for exchanging information using the RF Transceiver and the
microcontroller to take decisions to alarming the drivers.
MAJOR COURSES STUDIED
• Telecom Switching Digital Electronics
• Wireless Communication Communication System
• Industrial Electronics
EDUCATION
2007-2012 B.Sc. Electrical Engineering
University of Management and Technology ,Lahore, Pakistan.
2004-2006 Fsc (Pre-Engineering)
Gov. Science College Multan.
BISE Multan, Pakistan.
2002-2004 Matriculation (Science Group)
Nishat High School Multan.
BISE Multan, Pakistan.
Pakistan Engineering Council
PEC Registration # 36069
EXTRA-CURRICULAR ACTIVITIES
• Member of World Telecom Forum
• Debater, compare at school & college.
• Captain of Volley Ball Team
REFERENCE:
• Will be furnished on demand