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V A N E S S A D E N N E N
F L O R I D A S T A T E U N I V E R S I T Y
V D E N N E N @ F S U . E D U
@ V D E N N E N
A E C T – O C T O B E R 2 0 1 6 – L A S V E G A S , N V
Using electronic diaries for
data collection:
An online learning case study
Problem
Overview:
Collecting learner habit
data
—  Collecting data about online
learner habits may prove
challenging
—  Discussion board posts are a
performance, do not illuminate
"backstage online" activities
(Gibson, 2014)
—  Analytic data can be useful, but
cannot answer all questions
—  Self-report data can fill in gaps
—  Common criticism: Self-report
data are unreliable
Proposed
solution:
Electronic diaries for
experience sampling
—  Why not surveys?
¡  Inability to accurately recall earlier
events
¡  Blunt or overly general/summative
—  Why diaries?
¡  Track subjective elements of the user
experience at multiple intervals, as it
occurs in the user's natural setting
(Scollon, Kim-Prieto & Diener, 2013;
Zirkel, Garcia & Murphy, 2015)
Research Questions
—  How do students approach the task of completing
electronic diaries?
—  Do students accurately represent their course
activities in self-report diaries?
Topical Study Context
—  An examination of student log-in behaviors and
weekly activities in an online course
Method
—  Participants (69 consented of approximately 120 in
course):
¡  Voluntary
¡  Learners in one intact online class
¡  Undergraduates
—  Data:
¡  Diaries
¡  End-of-course survey
¡  LMS data
¡  Survey log data
Diary Procedures
—  Diaries conducted twice, during Week 5 & Week 10
—  Day 1: Each participant received:
¡  Unique link to diary (editable online survey)
¡  PDF of diary (offline record keeping)
—  Day 7: Reminder
—  Day 9: Reminder
—  Day 10: Diary closed
Findings: Participation Trends
—  Diary 1
¡  Started by 64
¡  Completed by 47
—  Diary 2
¡  Started by 44
¡  Completed by 44
—  Diary completion/response rate: 63%
Findings: Diary Use/Typicality
Findings: Reliability Check
—  18 (20%) diaries randomly selected for a check
against LMS data
¡  All items that could be verified were: days logged in; days
posted; times posted
¡  Data matching was 98%
¡  Discrepancies occurred in time
Findings: Individual Cases
—  Triangulated data necessary for verification
—  Some diaries that might have been discarded based on
log data were accurate
—  Example 1: Diary completed/submitted on Day 2 in 3
minutes
¡  Closer look showed valid data
¡  Student completed full diary
¡  Student said he was going to ignore this class and spend the week
working on other classes
—  Example 2: Diary completed/submitted on Day 1 in 6
minutes
¡  Closer look showed valid data
¡  Student indicated that she followed a weekly schedule for doing
coursework
Discussion
—  Two main approaches to diary:
¡  Start on Day 1 or 2 and complete over time
¡  Start at end of week and complete all at once
÷  Presumably keeping records throughout week
—  No discrepancies in accuracy, regardless of approach
—  Student comments when asked if weeks were typical
were extremely frank, supporting the notion of
honest responses
Limitations
—  Participant bias (non-response bias)
¡  Individuals who are more motivated, conscientious or
agreeable may be more likely to complete a diary (Scollon,
Kim-Prieto & Diener, 2003)
—  Participants in this study may have been the more
reliable and active participants in the course
¡  More difficult to capture data from less active students /
students with poor study habits
¡  Those who do not participate in discussion may be similarly
unlikely to participate in a voluntary study
Conclusion
—  University students are able and willing to provide
accurate data about course habits using electronic
diaries
—  Diaries can be triangulated with log data to check
reliability
—  Other data points may be needed to identify
perspectives not included among the diary
paticipants
T H A N K Y O U F O R A T T E N D I N G
V D E N N E N @ F S U . E D U
@ V D E N N E N
S L I D E S A V A I L A B L E A T S L I D E S H A R E . N E T /
V A N E S S A D E N N E N
Questions?
R E F E R E N C E S
G I L M O R E , D . M . ( 2 0 1 4 ) . G O F F M A N ' S F R O N T S TA G E A N D B A C K S TA G E B E H AV I O R S I N
O N L I N E E D U C AT I O N . J O U R N A L O F L E A R N I N G A N A LY T I C S , 1 ( 3 ) , 1 8 7 - 1 9 0 .
S C O L L O N , C . N . , K I M - P R I E T O , C . , & D I E N E R , E . ( 2 0 0 3 ) . E X P E R I E N C E S A M P L I N G :
P R O M I S E S A N D P I T F A L L S , S T R E N G T H S A N D W E A K N E S S E S . J O U R N A L O F
H A P P I N E S S S T U D I E S , 4 ( 1 ) , 5 - 3 4 .
Z I R K E L , S . , G A R C I A , J . A . , & M U R P H Y, M . C . ( 2 0 1 5 ) . E X P E R I E N C E - S A M P L I N G
R E S E A R C H M E T H O D S A N D T H E I R P O T E N T I A L F O R E D U C AT I O N R E S E A R C H .
E D U C AT I O N A L R E S E A R C H E R . D O I : 1 0 3 1 0 2 / 0 0 1 3 1 8 9 X 1 4 5 6 6 8 7 9 .

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Using electronic diaries for data collection: An online learning case study

  • 1. V A N E S S A D E N N E N F L O R I D A S T A T E U N I V E R S I T Y V D E N N E N @ F S U . E D U @ V D E N N E N A E C T – O C T O B E R 2 0 1 6 – L A S V E G A S , N V Using electronic diaries for data collection: An online learning case study
  • 2. Problem Overview: Collecting learner habit data —  Collecting data about online learner habits may prove challenging —  Discussion board posts are a performance, do not illuminate "backstage online" activities (Gibson, 2014) —  Analytic data can be useful, but cannot answer all questions —  Self-report data can fill in gaps —  Common criticism: Self-report data are unreliable
  • 3. Proposed solution: Electronic diaries for experience sampling —  Why not surveys? ¡  Inability to accurately recall earlier events ¡  Blunt or overly general/summative —  Why diaries? ¡  Track subjective elements of the user experience at multiple intervals, as it occurs in the user's natural setting (Scollon, Kim-Prieto & Diener, 2013; Zirkel, Garcia & Murphy, 2015)
  • 4. Research Questions —  How do students approach the task of completing electronic diaries? —  Do students accurately represent their course activities in self-report diaries?
  • 5. Topical Study Context —  An examination of student log-in behaviors and weekly activities in an online course
  • 6. Method —  Participants (69 consented of approximately 120 in course): ¡  Voluntary ¡  Learners in one intact online class ¡  Undergraduates —  Data: ¡  Diaries ¡  End-of-course survey ¡  LMS data ¡  Survey log data
  • 7. Diary Procedures —  Diaries conducted twice, during Week 5 & Week 10 —  Day 1: Each participant received: ¡  Unique link to diary (editable online survey) ¡  PDF of diary (offline record keeping) —  Day 7: Reminder —  Day 9: Reminder —  Day 10: Diary closed
  • 8. Findings: Participation Trends —  Diary 1 ¡  Started by 64 ¡  Completed by 47 —  Diary 2 ¡  Started by 44 ¡  Completed by 44 —  Diary completion/response rate: 63%
  • 10. Findings: Reliability Check —  18 (20%) diaries randomly selected for a check against LMS data ¡  All items that could be verified were: days logged in; days posted; times posted ¡  Data matching was 98% ¡  Discrepancies occurred in time
  • 11. Findings: Individual Cases —  Triangulated data necessary for verification —  Some diaries that might have been discarded based on log data were accurate —  Example 1: Diary completed/submitted on Day 2 in 3 minutes ¡  Closer look showed valid data ¡  Student completed full diary ¡  Student said he was going to ignore this class and spend the week working on other classes —  Example 2: Diary completed/submitted on Day 1 in 6 minutes ¡  Closer look showed valid data ¡  Student indicated that she followed a weekly schedule for doing coursework
  • 12. Discussion —  Two main approaches to diary: ¡  Start on Day 1 or 2 and complete over time ¡  Start at end of week and complete all at once ÷  Presumably keeping records throughout week —  No discrepancies in accuracy, regardless of approach —  Student comments when asked if weeks were typical were extremely frank, supporting the notion of honest responses
  • 13. Limitations —  Participant bias (non-response bias) ¡  Individuals who are more motivated, conscientious or agreeable may be more likely to complete a diary (Scollon, Kim-Prieto & Diener, 2003) —  Participants in this study may have been the more reliable and active participants in the course ¡  More difficult to capture data from less active students / students with poor study habits ¡  Those who do not participate in discussion may be similarly unlikely to participate in a voluntary study
  • 14. Conclusion —  University students are able and willing to provide accurate data about course habits using electronic diaries —  Diaries can be triangulated with log data to check reliability —  Other data points may be needed to identify perspectives not included among the diary paticipants
  • 15. T H A N K Y O U F O R A T T E N D I N G V D E N N E N @ F S U . E D U @ V D E N N E N S L I D E S A V A I L A B L E A T S L I D E S H A R E . N E T / V A N E S S A D E N N E N Questions? R E F E R E N C E S G I L M O R E , D . M . ( 2 0 1 4 ) . G O F F M A N ' S F R O N T S TA G E A N D B A C K S TA G E B E H AV I O R S I N O N L I N E E D U C AT I O N . J O U R N A L O F L E A R N I N G A N A LY T I C S , 1 ( 3 ) , 1 8 7 - 1 9 0 . S C O L L O N , C . N . , K I M - P R I E T O , C . , & D I E N E R , E . ( 2 0 0 3 ) . E X P E R I E N C E S A M P L I N G : P R O M I S E S A N D P I T F A L L S , S T R E N G T H S A N D W E A K N E S S E S . J O U R N A L O F H A P P I N E S S S T U D I E S , 4 ( 1 ) , 5 - 3 4 . Z I R K E L , S . , G A R C I A , J . A . , & M U R P H Y, M . C . ( 2 0 1 5 ) . E X P E R I E N C E - S A M P L I N G R E S E A R C H M E T H O D S A N D T H E I R P O T E N T I A L F O R E D U C AT I O N R E S E A R C H . E D U C AT I O N A L R E S E A R C H E R . D O I : 1 0 3 1 0 2 / 0 0 1 3 1 8 9 X 1 4 5 6 6 8 7 9 .