Jetblue is a large airline, with 925 daily flights and close to 20,000 crewmembers - and it keeps growing. Such growth leads to challenges in hiring, and requires more efficient hiring and better quality crew members. In this session, Andy Bigy will discuss how they have met these challenges while maintaining company culture by using people analytics.

1. Using Data to Make
Better People Decisions
Andrew Biga
Director Talent Acquisition and Assessment
JetBlue Airways

2. 2
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Housekeeping

3. Andrew Biga
Director Talent Acquisition and Assessment
Analytics thought leader with a strong track record of
assembling and developing high-performing teams in
people analytics, talent management, leadership
development, and talent acquisition. Andrew is
currently responsible for all hiring at JetBlue.
Previously, Andrew led the People Analytics teams at
JetBlue and Procter & Gamble. Andrew completed his
PhD in Industrial-Organizational Psychology from the
University of South Florida and currently lives in New
York City.

5. LEVERAGING ANALYTICS
ACROSS TALENT

6. 1,000,000+
Careers Site
150,000+
Applicants
15,000+
Interviews
4,500+
External Hires
HIRE

7. 2012 2,000+
2013 2,450+
2014 3,450+
2015 4,500+
2016 4,500+
2017+ ?
EXTERNAL HIRES

8. Qualifications
Screen
Online
Assessments
Video
Screen
Onsite
Interview
Hire

9. CREATING ASSESSMENTS
JOB ANALYSIS
Understand what characteristics are required to do the job, or job family.
ITEM GENERATION
Create items that tap into the key characteristics.
ITEM REVIEW
Review items to ensure relevant content and legal screen.
VALIDATION
Administer items to current employees and connect response patterns to
performance metrics.

11. Enhanced
Efficiencies
Bias
Ensure
Compliance
Hire the Best
Deliver the JetBlue
Experience
$$$

13. THANK YOU!