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User Onboarding
Bindu Upadhyay
23 November 2017
Amsterdam
Twitter: https://twitter.com/UpadhyayBindu
Website: http://youbee.in/
“Design onboarding for our product.”
Onboarding is ..
“The action or process of integrating a
new employee into an organization or
familiarizing a new customer or client
with one's products or services.”
oxforddictionaries.com
Our interpretation of onboarding after
reading a lot of material on web..
Not a layer that is applied on top
But weaved in
Not in the face
But engages the user
Not about giving everything at once
But letting the user pick and choose
So, who are these users?
There is no magic card!
“Logos, Pathos, Ethos”
Aristotle
Robert Cialdini
Persuasion Principles
Useful resources
https://www.smashingmagazine.com/2015/10/beyond-usability-designing-with-pe
rsuasive-patterns/
https://blog.intercom.com/strategies-for-onboarding-new-users/
http://www.dtelepathy.com/blog/design/ux-flows-onboarding Gives a general
introduction about onboarding and the different approaches with examples
http://www.useronboard.com/onboarding-teardowns/ Good examples of
onboarding analysis
Thank You!
Twitter: https://twitter.com/UpadhyayBindu
Website: http://youbee.in/

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User Onboarding Talk