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HP SpectreXT TouchSmart
SEE the PRICE of HP SPECTRE
Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 4
Display ................................................................................................................................... 4
Buttons, speakers, and antennas ................................................................................................ 5
Keys ....................................................................................................................................... 6
Lights ...................................................................................................................................... 7
TouchPad ................................................................................................................................ 8
Left side .................................................................................................................................. 9
Right side .............................................................................................................................. 10
Bottom .................................................................................................................................. 12
3 Illustrated parts catalog .................................................................................................. 13
Service tag ............................................................................................................................ 14
Computer major components ................................................................................................... 15
Display assembly subcomponents ............................................................................................. 19
Mass storage device ............................................................................................................... 21
Miscellaneous parts ................................................................................................................ 21
Sequential part number listing .................................................................................................. 22
4 Removal and replacement procedures ............................................................................ 27
Preliminary replacement requirements ....................................................................................... 27
Tools required ......................................................................................................... 27
Service considerations ............................................................................................. 27
Plastic parts ............................................................................................. 27
Cables and connectors ............................................................................. 27
Drive handling ......................................................................................... 28
Grounding guidelines .............................................................................................. 28
Electrostatic discharge damage .................................................................. 28
Packaging and transporting guidelines ........................................ 30
Component replacement procedures ........................................................................................ 32
v
Service tag ............................................................................................................. 32
Bottom cover .......................................................................................................... 33
Battery ................................................................................................................... 35
RTC battery ............................................................................................................ 36
WLAN module ........................................................................................................ 37
Fan ....................................................................................................................... 39
Solid-state drive ...................................................................................................... 40
Power button board ................................................................................................. 41
Hard drive ............................................................................................................. 43
Display assembly subcomponents .............................................................................. 45
TouchPad ............................................................................................................... 52
Front speakers ........................................................................................................ 54
TouchPad LED board ............................................................................................... 56
Power connector cable ............................................................................................ 57
Multimedia board ................................................................................................... 59
Memory module ...................................................................................................... 60
System board ......................................................................................................... 62
Heat sink ................................................................................................................ 65
RJ-45 jack cover ...................................................................................................... 67
Keyboard ............................................................................................................... 69
Rear speakers ......................................................................................................... 71
WLAN antenna ...................................................................................................... 72
5 Using Setup Utility (BIOS) and System Diagnostics ........................................................... 74
Starting Setup Utility (BIOS) ..................................................................................................... 74
Updating the BIOS ................................................................................................................. 74
Determining the BIOS version ................................................................................... 74
Downloading a BIOS update .................................................................................... 75
Using System Diagnostics ........................................................................................................ 76
6 Specifications ................................................................................................................. 77
Computer specifications .......................................................................................................... 77
15.6-inch SGA display specifications ....................................................................................... 78
Hard drive specifications ........................................................................................................ 79
7 Backing up, restoring, and recovering ............................................................................ 80
Creating recovery media and backups ..................................................................................... 80
Creating HP Recovery media .................................................................................... 81
Restore and recovery .............................................................................................................. 82
Using Windows Refresh for quick and easy recovery ................................................... 83
vi
Remove everything and reinstall Windows ................................................................. 84
Recovering using HP Recovery Manager .................................................................... 84
What you need to know ............................................................................ 85
Using the HP Recovery partition to recover a minimized image
(select models only) .................................................................................. 85
Using HP Recovery media to recover .......................................................... 86
Changing the computer boot order ............................................................. 86
Removing the HP Recovery partition .......................................................................... 86
8 Power cord set requirements .......................................................................................... 87
Requirements for all countries .................................................................................................. 87
Requirements for specific countries and regions ......................................................................... 88
9 Recycling ........................................................................................................................ 89
Index ................................................................................................................................. 90
vii
1 Product description
Category
Product Name
Description
HP SpectreXT TouchSmart
Processors ●
●
●
●
Intel® Quad Core® i7-3537U 2.00-GHz processor (turbo up to 3.10-GHz), 1600-MHz
FSB, 4.00-MB L3 cache, 17 W)
Intel Quad Core i7-3517U 1.900-GHz processor (turbo up to 3.00-GHz), 1600-MHz
FSB, 4.00-MB L3 cache, 17 W)
Intel Dual Core i5-3337U 1.800-GHz processor (turbo up to 2.700-GHz), 1600-MHz
FSB, 3.00-MB L3 cache, 17 W)
Intel Dual Core i5-3317U 1.700-GHz processor (turbo up to 2.600-GHz), 1600-MHz
FSB, 3.00-MB L3 cache, 17 W)
Chipset
Graphics
Panel
Memory
Mobile Intel HM77 PCH (platform controller hub) chipset
Intel HD Graphics 4000 integrated universal memory architecture (UMA) graphics
Support for BD playback with HD Decode and DX11
15.6-in full high-definition (FHD), wide light-emitting diode (WLED), BrightView (BV), UWVA
(1920×1080), slim (3.2-mm) display with webcam and microphone
Touchscreen and MultiTouch enabled
Typical brightness: 300 nits
One customer-accessible/upgradable memory module slot + 4-GB on the system board
Support for DDR3L (1600-MHz) dual channel
Support for 8192-MB of system RAM in the following configurations:
●
●
●
8192-MB (4096-MB memory module + 4096-MB on system board)
6144-MB (2048-MB memory module + 4096-MB on system board)
4096-MB (4096-MB on system board)
1
Category
Hard drive
Description
Support for 6.35-cm (2.5-in) hard drives in 7.0-mm (.28-in) thickness
Serial ATA
Support for hard drive configuration as cache 32-GB mSATA (installed with hard drive only)
Support for Accelerometer hard drive protection
Support for the following hard drives:
●
●
500-GB, 7200-rpm, 7.0-mm
500-GB, 5400-rpm, 7.0-mm
Solid-state drive Support for mSATA solid-state drives
Serial ATA III
Support for the following single solid-state drive configurations:
●
●
256-GB mSATA
128-GB mSATA
Support for Intel Smart Response Technology 32-GB solid-state drive
Audio and video
Ethernet
Wireless
Two high-performance Premium-branded speakers mounted in bass reflex enclosures
Dual-array microphones with appropriate beam-forming, echo-cancellation, noise-suppression
software
HD Audio (92HD99)
Beats signature audio profile applied to both headphones and external speakers
Separate discrete amplifiers for headphone and audio out jacks
Supports Microsoft Premium requirements
Integrated HP TrueVision HD slim webcam (fixed [no tilt], activity LED, 1280×720 by 24
frames per second)
Dual array digital microphones with appropriate beam-forming, echo-cancellation, noise-
suppression software
Integrated 10/100/1000 RTL8111F network interface card (NIC)
Integrated wireless local area network (WLAN) options by way of wireless module
Support for the Intel Centrino Advanced-N 6235 Combo Adapter
Support for Intel Wireless Display (Wi-Di)
2 Chapter 1 Product description
Category
External media cards
Description
2-in-1 Digital Media Reader Slot Digital Media Slot with push-push technology, supporting
the following digital card formats:
●
●
●
●
Secure Digital (SD) Memory Card
Secure Digital High Capacity (SDHC) Memory Card
Secure Digital Extended Capacity (SDxC) Memory Card
MultiMediaCard (MMC)
Ports ●
●
●
●
●
●
Audio-in (mono microphone)/audio-out (stereo headphone) combo jack
HDMI v1.4a supporting up to 1920×1200 @ 60Hz with HDCP key
AC adapter
RJ-45 (Ethernet)
USB 3.0 port (two ports on left side)
USB 2.0 port (one port on right side), supports USB sleep and charge
Keyboard/pointing Full-size, backlit, island-style keyboard
devices
Gesture support: MultiTouch gestures enabled, two-finger scrolling, and pinch-
zoom as default
Taps enabled by default
Support for ImagePad with gesture support image sensor, scroll, pinch, zoom, rotate, and 3-
finger flick)
Power requirements
Security
Operating system
Serviceability
Support for 65-W AC adapter (non-PFC, 3-wire)
Support for 4-cell, 48-Wh, 3.27-Ah battery (Li-ion)
Support for security cable lock
Support for Trusted Platfom Module (TPM)
Support for Intel AT-p Ready (in BIOS)
Preinstalled: Windows® 8 Professional 64-bit and Windows 8 Standard 64-bit
End user replaceable part: AC adapter
3
2 External component identification
Display
Item
(1)
(2)
(3)
(4)
Component
Internal display switch
Internal microphones (2)
Webcam light
Webcam
Description
Turns off the display and initiates Sleep if the display is
closed while the power is on.
NOTE: The internal display switch is not visible from
the outside of the computer.
Record sound.
On: The webcam is in use.
Records video, captures still photographs, and provides
access to video conferences and online chat by means of
streaming video.
From the Start screen, type c, and then select
CyberLink YouCam.
4 Chapter 2 External component identification
Buttons, speakers, and antennas
Item Component Description
(1) Power button ● When the computer is off, press the button to turn on
the computer.
●
●
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
When the computer is in Hibernation, press the
button briefly to exit Hibernation.
CAUTION: Pressing and holding down the power
button will result in the loss of unsaved information.
If the computer has stopped responding and Microsoft
Windows shutdown procedures are ineffective, press and
hold the power button down for at least 5 seconds to turn
off the computer.
NOTE: For select models, the Intel Rapid Start
Technology feature is enabled at the factory. Rapid Start
Technology allows your computer to resume quickly
from inactivity.
To learn more about your power settings:
1.
2.
3.
From the Start screen, type p.
In the search box, type power.
Select Settings, and then select Power options.
(2) WLAN antennas (2)* Send and receive wireless signals to communicate
with WLANs.
Buttons, speakers, and antennas 5
Item
(3)
Component
Speakers (2)
Description
Produce sound.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. To access this guide, select the HP Support Assistant app
from the Start screen, select My computer, and then select User guides.
Keys
Item
(1)
(2)
(3)
(4)
(5)
Component
esc key
fn key
Windows logo key
Action keys
Windows application key
Description
Displays system information when pressed in combination
with the fn key.
Executes frequently used system functions when pressed
in combination with the b key or the esc key.
Returns you to the Start screen from an open app or the
Windows desktop.
NOTE: Pressing the Windows logo key again will
return you to the previous screen.
Execute frequently used system functions.
Displays options for a selected object.
6 Chapter 2 External component identification
Lights
Item Component Description
(1) Power light
●
●
White: The computer is on.
Blinking white: The computer is in the Sleep state,
which is an energy-saving mode. The computer shuts
off power to the display and other unneeded
components.
● Off: The computer is off or in Hibernation.
Hibernation is an energy-saving mode that uses the
least amount of power to preserve your work.
NOTE: For select models, the Intel Rapid Start
Technology feature is enabled at the factory. Rapid Start
Technology allows your computer to resume quickly
from inactivity.
(2) Keyboard backlight light Identifies the keyboard backlight action key.
(3)
(4)
Mute light
Wireless light
●
●
●
Amber: Computer sound is off.
Off: Computer sound is on.
White: An integrated wireless device, such as a
WLAN device and/or a Bluetooth device, is on.
● Amber: All wireless devices are off.
Lights 7
Item
(5)
Component
Caps lock light
Description
On: Caps lock is on, which switches the keys to all
capital letters.
(6) TouchPad light ●
●
On: The TouchPad is off.
Off: The TouchPad is on.
TouchPad
Item
(1)
Component
TouchPad on/off button
Description
Turns the TouchPad on or off.
(2) TouchPad light ●
●
On: The TouchPad is off.
Off: The TouchPad is on.
(3)
(4)
(5)
TouchPad zone
Left TouchPad button
Right TouchPad button
Moves the on-screen pointer and selects or activates items
on the screen.
NOTE: The TouchPad also supports gestures.
Functions like the left button on an external mouse.
Functions like the right button on an external mouse.
8 Chapter 2 External component identification
Left side
Item Component Description
(1) RJ-45 (network) jack lights (2) ●
●
White: The computer is connected to a network.
Amber: The computer is connected to a network and
activity is occurring on the network.
(2)
(3)
(4)
(5)
RJ-45 (network) jack
HDMI port
Thunderbolt DisplayPort
USB 3.0 ports (2)
Connects a network cable.
Connects an optional video or audio device, such as a
high-definition television, any compatible digital or audio
component, or a high-speed HDMI device.
Connects an optional high-resolution display device or a
high-performance data device.
NOTE: Thunderbolt is new technology. Install all the
latest drivers for your Thunderbolt device before
connecting the device to the Thunderbolt DisplayPort.
Thunderbolt cable and Thunderbolt device (sold
separately) must be compatible with Windows. To
determine whether your device is Thunderbolt Certified
for Windows, see https://thunderbolttechnology.net/
products.
Connect optional USB 3.0 devices and provide
enhanced USB power performance.
NOTE: The USB 3.0 port is also compatible with USB
1.0 and USB 2.0 devices.
Left side 9
Item Component Description
(6) Hard drive light ●
●
Blinking white: The hard drive is being accessed.
Amber: HP 3D DriveGuard has temporarily parked
the hard drive.
(7) Power light ●
●
White: The computer is on.
Blinking white: The computer is in the Sleep state,
which is an energy-saving mode. The computer shuts
off power to the display and other unneeded
components.
● Off: The computer is off or in Hibernation.
Hibernation is an energy-saving mode that uses the
least amount of power to preserve your work.
NOTE: For select models, the Intel Rapid Start
Technology feature is enabled at the factory. Rapid Start
Technology allows your computer to resume quickly
from inactivity.
Right side
Item
(1)
Component
Digital Media Card Reader
Description
Supports the following digital card formats:
●
Secure Digital (SD) Memory Card
●
Secure Digital High Capacity (SDHC) Memory Card
●
Secure Digital Extended Capacity (SDxC)
Memory Card
●
MultiMediaCard (MMC)
10 Chapter 2 External component identification
Item
(2)
(3)
Component
Audio-out (headphone) jack/Audio-in
(microphone) jack
USB 2.0 charging port
Description
Connects an optional device such as a headset, power
stereo speakers, headphones, earbuds, television audio,
or a headset microphone.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information,
refer to the Regulatory, Safety, and Environmental
Notices. To access this guide, from the Start screen,
select the HP Support Assistant app, select My
computer, and then select User guides.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
Connects an optional USB device. This port can also
charge select models of cell phones and MP3 players,
even when the computer is off.
NOTE: A USB charging port (also referred to as a USB
powered port) allows you to charge connected USB
devices. Some USB devices require power and require
you to use a powered port.
(4) AC adapter light ● White: The AC adapter is connected and the battery
is charged.
●
●
Amber: The AC adapter is connected and the
battery is charging.
Off: The computer is using battery power.
(5)
(6)
Power connector
Security cable slot
Connects an AC adapter.
Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
Right side 11
Bottom
Item
(1)
(2)
Component
Speakers (2)
Vent
Description
Produce sound.
Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
12 Chapter 2 External component identification
3 Illustrated parts catalog
13
Service tag
When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag.
Item
(1)
(2)
(3)
(4)
(5)
Description
Product name
Serial number (s/n)
Part number/Product number (p/n)
Warranty period
Model description
Function
This is the product name affixed to the front of
the computer.
This is an alphanumeric identifier that is unique to
each product.
This number provides specific information about
the product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.
This number describes the duration of the warranty
period for the computer.
This is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
14 Chapter 3 Illustrated parts catalog
Computer major components
Computer major components 15
Item Component Spare part number
(1)
(2)
Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly
spare part information, see Display assembly subcomponents on page 19.
Top cover:
Top cover for use only with keyboard spare part kits 700807-031, 700807-041,
700807-051, 700807-061, 700807-071, 700807-131, 700807-141,
700807-161, 700807-A41, 700807-BB1, 700807-BG1, 700807-DB1,
and 700807-DH1.
Top cover for use only with keyboard spare part kits 700807-001, 700807-151,
700807-171, 700807-251, and 700807-B31.
701824-001
701823-001
(3)
(4)
(5)
(6)
(7)
Power button board (includes cable)
TouchPad LED board (includes cable)
TouchPad (includes cable)
Antenna Kit (includes left and right WLAN antenna cables and transceivers)
Rear speakers (includes left and right rear speakers, cables, and 2 rubber isolators)
700891-001
701819-001
701825-001
700796-001
701821-001
Keyboard with backlight and pointing stick (includes keyboard cable, keyboard backlight cable,
keyboard shield, and pointing stick cable):
Includes:
(8a) Keyboard for use in Belgium
For use in Canada
For use in Denmark, Finland, and Norway
For use in France
For use in Germany
For use in Greece
For use in Israel
For use in Italy
For use in Latin America
For use in the Netherlands
For use in Portugal
For use in Russia
For use in Saudi Arabia
For use in Spain
For use in Switzerland
For use in Turkey
For use in the United Kingdom and Singapore
For use in the United States
700807-A41
700807-DB1
700807-DH1
700807-051
700807-041
700807-151
700807-BB1
700807-061
700807-161
700807-B31
700807-131
700807-251
700807-171
700807-071
700807-BG1
700807-141
700807-031
700807-001
16 Chapter 3 Illustrated parts catalog
Item
(8b)
(9)
Component
Keyboard shield
System board (includes processor and replacement thermal material):
Equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10-
GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Professional
operating system without trusted platform module security for use only in the People's
Republic of China and Russia
Equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10-
GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standard
operating system without trusted platform module security for use only in the People's
Republic of China and Russia
Equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10-
GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 7 operating
system without trusted platform module security for use only in the People's Republic of
China and Russia
Equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-
GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standard
operating system without trusted platform module security for use only in the People's
Republic of China and Russia
Equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-
GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 7 operating
system without trusted platform module security for use only in the People's Republic of
China and Russia
Equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-
GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Professional
operating system with trusted platform module security for use in all countries
and regions except the People's Republic of China and Russia
Equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-
GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standard
operating system with trusted platform module security for use in all countries
and regions except the People's Republic of China and Russia
Equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-
GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 7 operating
system with trusted platform module security for use in all countries and regions except
the People's Republic of China and Russia
Equipped with an Intel Dual Core i5-3337U 1.80-GHz processor (turbo up to 2.70-
GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Professional
operating system without trusted platform module security for use only in the People's
Republic of China and Russia
Equipped with an Intel Dual Core i5-3337U 1.80-GHz processor (turbo up to 2.70-
GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standard
operating system without trusted platform module security for use only in the People's
Republic of China and Russia
Equipped with an Intel Dual Core i5-3337U 1.80-GHz processor (turbo up to 2.70-
GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 7 operating
system without trusted platform module security for use only in the People's Republic of
China and Russia
Spare part number
715044-601
715044-501
715044-001
704055-501
704055-001
700814-601
700814-501
700814-001
715045-601
715045-501
715045-001
Computer major components 17
Item
(10)
(11)
(12)
(13)
(14)
(15)
(16)
(17)
(18)
(19)
Component
Equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-
GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standard
operating system without trusted platform module security for use only in the People's
Republic of China and Russia
Equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-
GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 7 operating
system without trusted platform module security for use only in the People's Republic of
China and Russia
Equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-
GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Professional
operating system with trusted platform module security for use in all countries
and regions except the People's Republic of China and Russia
Equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-
GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standard
operating system with trusted platform module security for use in all countries
and regions except the People's Republic of China and Russia
Equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-
GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 7 operating
system with trusted platform module security for use in all countries and regions except
the People's Republic of China and Russia
RJ-45 jack cover
Solid-state drive:
256-GB
128-GB
32-GB
Memory module (PC3-12800, 1666-MHz, DDR3):
4-GB
2-GB
Memory shield
Intel Centrino Advanced-N 6235 Combo Adapter
Fan (includes cable)
Heat sink (includes replacement thermal material)
Multimedia board (includes audio port, Card Reader, USB port, and cable)
Front speakers (includes left and right front speakers, cables, and 4 rubber
isolators)
RTC battery (includes cable and double-sided tape)
Spare part number
704056-501
704056-001
700816-601
700816-501
700816-001
701816-001
700813-001
700812-001
700811-001
691740-001
691739-001
701817-001
670292-005
700803-001
700804-001
701820-001
700810-001
686922-001
(20) Hard drive (does not include hard drive bracket, hard drive connector cable, or screws):
500-GB, 7200-rpm, 7.0-mm hard drive
500-GB, 5400-rpm, 7.0-mm hard drive
703267-001
683802-001
18 Chapter 3 Illustrated parts catalog
Item
(21)
(22)
(23)
Component
Hard Drive Hardware Kit (not illustrated, includes hard drive bracket, hard drive
connector cable, and screws)
Power connector cable (includes bracket)
4-cell, 48-Wh, 3.27-Ah battery (Li-ion)
Bottom cover (includes 4 rubber feet)
Spare part number
700805-001
700802-001
697311-001
700798-001
Display assembly subcomponents
Item
(1)
(2)
(3)
(4)
Component
Display bezel
Display panel (15.6-in, HD, LED, BrightView [1920×1080], slim [3.2-mm], UWVA)
Webcam/microphone module
Display panel cable (includes webcam/microphone module cable)
Spare part number
700799-001
700808-001
700818-001
700800-001
Display assembly subcomponents 19
Item
(5)
(6)
(7)
Component
Display panel touch cable (not illustrated)
Display enclosure, includes:
Left and right display hinge covers
Left and right display hinges
Display enclosure
Spare part number
712412-001
700797-001
20 Chapter 3 Illustrated parts catalog
Mass storage device
Item Description Spare part number
(1) Hard drive (does not include hard drive bracket, hard drive connector cable, or screws):
500-GB, 7200-rpm, 7.0-mm hard drive
500-GB, 5400-rpm, 7.0-mm hard drive
Hard Drive Hardware Kit, includes:
703267-001
683802-001
700805-001
(2)
(3)
Hard drive bracket
Hard drive connector cable
Hard drive bracket screws (not illustrated)
(4)
(5)
Hard drive space cover
mSATA solid-state drive:
256-GB
128-GB
32-GB
712413-001
700813-001
700812-001
700811-001
Miscellaneous parts
Component
65-W AC adapter (non-PFC, 3-wire)
HDMI-to-VGA adapter
HP 15.6-in protective cover
HP computer tote bag with zipper
Power cord (3-pin, black, 1.83-m):
For use in Denmark
Spare part number
693715-001
701943-001
700801-001
675458-001
490371-081
Mass storage device 21
Component
For use in Europe
For use in Israel
For use in North America
For use in Switzerland
For use in the United Kingdom and Singapore
Screw Kit
Sequential part number listing
Spare part number
490371-021
490371-BB1
490371-001
490371-111
490371-031
700809-001
Spare part number
490371-001
490371-021
490371-031
490371-081
490371-111
490371-BB1
670292-005
675458-001
683802-001
Description
Power cord for use in North America (3-pin, black, 1.83-m)
Power cord for use in Europe (3-pin, black, 1.83-m)
Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.83-m)
Power cord for use in Denmark (3-pin, black, 1.83-m)
Power cord for use in Switzerland (3-pin, black, 1.83-m)
Power cord for use in Israel (3-pin, black, 1.83-m)
Intel Centrino Advanced-N 6235 Combo Adapter
HP computer tote bag with zipper
500-GB, 5400-rpm, 7.0-mm hard drive (does not include hard drive bracket, hard drive connector
cable, or screws)
NOTE: The hard drive bracket, hard drive connector cable, and screws are included in the Hard
Drive Hardware Kit, spare part number 700805-001.
686922-001
691739-001
691740-001
693715-001
697311-001
700796-001
700797-001
700798-001
700799-001
700800-001
RTC battery (includes cable and double-sided tape)
2-GB memory module (PC3, 12800, 1600-MHz)
4-GB memory module (PC3, 12800, 1600-MHz)
65-W AC adapter (non-PFC, 3-wire)
4-cell, 48-Wh, 3.27-Ah, Li-ion battery
Antenna Kit (includes left and right WLAN antenna cables and transceivers)
Display enclosure (includes left and right display hinges, left and right display hinge covers,
and screws)
Bottom cover
Display bezel
Display panel cable
22 Chapter 3 Illustrated parts catalog
Spare part number
700801-001
700802-001
700803-001
700804-001
700805-001
700807-001
Description
HP 15.6-in protective cover
Power connector cable (includes bracket)
Fan (includes cable)
Heat sink (includes replacement thermal material)
Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector cable, and screws)
Keyboard with backlight for use only in the United States (includes keyboard cable and keyboard
backlight cable)
NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701823-001.
700807-031 Keyboard with backlight for use only in the United Kingdom and Singapore (includes keyboard
cable, keyboard backlight cable, and keyboard shield)
NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001.
700807-041 Keyboard with backlight for use only in Germany (includes keyboard cable, keyboard backlight
cable, and keyboard shield)
NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001.
700807-051 Keyboard with backlight for use only in France (includes keyboard cable and keyboard
backlight cable)
NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001.
700807-061 Keyboard with backlight for use only in Italy (includes keyboard cable, keyboard backlight cable,
and keyboard shield)
NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001.
700807-071 Keyboard with backlight for use only in Spain (includes keyboard cable, keyboard backlight cable,
and keyboard shield)
NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001.
700807-131 Keyboard with backlight for use only in Portugal (includes keyboard cable and keyboard
backlight cable)
NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001.
700807-141 Keyboard with backlight for use only in Turkey (includes keyboard cable, keyboard backlight cable,
and keyboard shield)
NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001.
700807-151 Keyboard with backlight for use only in Greece (includes keyboard cable, keyboard backlight
cable, and keyboard shield)
NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701823-001.
700807-161 Keyboard with backlight for use only in Latin America (includes keyboard cable and keyboard
backlight cable)
NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001.
Sequential part number listing 23
Spare part number
700807-171
Description
Keyboard with backlight for use only in Saudi Arabia (includes keyboard cable, keyboard backlight
cable, and keyboard shield)
NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701823-001.
700807-251 Keyboard with backlight for use only in Russia (includes keyboard cable, keyboard backlight cable,
and keyboard shield)
NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701823-001.
700807-A41 Keyboard with backlight for use only in Belgium (includes keyboard cable and keyboard
backlight cable)
NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001.
700807-B31 Keyboard with backlight for use only in the Netherlands (includes keyboard cable, keyboard
backlight cable, and keyboard shield)
NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701823-001.
700807-BB1 Keyboard with backlight for use only in Israel (includes keyboard cable, keyboard backlight cable,
and keyboard shield)
NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701823-001.
700807-BG1 Keyboard with backlight for use only in Switzerland (includes keyboard cable and keyboard
backlight cable)
NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001.
700807-DB1 Keyboard with backlight for use only in Canada (includes keyboard cable, keyboard backlight
cable, and keyboard shield)
NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001.
700807-DH1 Keyboard with backlight for use only in Denmark, Finland, and Norway (includes keyboard cable,
keyboard backlight cable, and keyboard shield)
NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001.
700808-001
700809-001
700810-001
700811-001
700812-001
700813-001
700814-001
700814-501
15.6-in, BrightView (1920×1080), FHD, WLED, UWVA display panel
Screw Kit
Front speakers (includes cables and 2 rubber isolators)
32-GB solid-state drive
128-GB solid-state drive
256-GB solid-state drive
System board equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-
GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 7 operating system with
trusted platform module security for use in all countries and regions except the People's Republic of
China and Russia (includes replacement thermal material)
System board equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-
GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system
with trusted platform module security for use in all countries and regions except the People's
Republic of China and Russia (includes replacement thermal material)
24 Chapter 3 Illustrated parts catalog
Spare part number
700814-601
700816-001
700816-501
700816-601
700818-001
700891-001
701816-001
701817-001
701819-001
701820-001
701821-001
701823-001
Description
System board equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-
GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Professional operating
system with trusted platform module security for use in all countries and regions except the People's
Republic of China and Russia (includes replacement thermal material)
System board equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-
GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 7 operating system with
trusted platform module security for use in all countries and regions except the People's Republic of
China and Russia (includes replacement thermal material)
System board equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-
GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system
with trusted platform module security for use in all countries and regions except the People's
Republic of China and Russia (includes replacement thermal material)
System board equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-
GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Professional operating
system with trusted platform module security for use in all countries and regions except the People's
Republic of China and Russia (includes replacement thermal material)
Webcam/microphone module
Power button board (includes cable)
RJ-45 jack cover
Memory shield
TouchPad LED board (includes cable)
Multimedia board (includes audio port, Card Reader, USB port, and cable)
Rear speakers (includes cables and 2 rubber isolators)
Top cover
NOTE: This top cover spare part kit is for use only with keyboard spare part kits 700807-001,
700807-151, 700807-171, 700807-251, and 700807-B31.
701824-001 Top cover
NOTE: This top cover spare part kit is for use only with keyboard spare part kits 700807-031,
700807-041, 700807-051, 700807-061, 700807-071, 700807-131, 700807-141,
700807-161, 700807-A41, 700807-BB1, 700807-BG1, 700807-DB1, and 700807-DH1.
701825-001
701943-001
703267-001
TouchPad (includes cable)
HDMI-to-VGA adapter
500-GB, 7200-rpm, 7.0-mm hard drive (does not include hard drive bracket, hard drive connector
cable, or screws)
NOTE: The hard drive bracket, hard drive connector cable, and screws are included in the Hard
Drive Hardware Kit, spare part number 700805-001.
704055-001 System board equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-
GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 7 operating system without
trusted platform module security for use only in the People's Republic of China and Russia (includes
replacement thermal material)
Sequential part number listing 25
Spare part number
704055-501
704056-001
704056-501
712412-001
712413-001
715044-001
715044-501
715044-601
715045-001
715045-501
715045-601
Description
System board equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-
GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system
without trusted platform module security for use only in the People's Republic of China and Russia
(includes replacement thermal material)
System board equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-
GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 7 operating system without
trusted platform module security for use only in the People's Republic of China and Russia (includes
replacement thermal material)
System board equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-
GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system
without trusted platform module security for use only in the People's Republic of China and Russia
(includes replacement thermal material)
Display panel touch cable
Hard drive space cover
System board equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10-
GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 7 operating system without
trusted platform module security for use only in the People's Republic of China and Russia (includes
replacement thermal material)
System board equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10-
GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system
without trusted platform module security for use only in the People's Republic of China and Russia
(includes replacement thermal material)
System board equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10-
GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Professional operating
system without trusted platform module security for use only in the People's Republic of China
and Russia (includes replacement thermal material)
System board equipped with an Intel Dual Core i5-3337U 1.80-GHz processor (turbo up to 2.70-
GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 7 operating system without
trusted platform module security for use only in the People's Republic of China and Russia (includes
replacement thermal material)
System board equipped with an Intel Dual Core i5-3337U 1.80-GHz processor (turbo up to 2.70-
GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system
without trusted platform module security for use only in the People's Republic of China and Russia
(includes replacement thermal material)
System board equipped with an Intel Dual Core i5-3337U 1.80-GHz processor (turbo up to 2.70-
GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Professional operating
system without trusted platform module security for use only in the People's Republic of China
and Russia (includes replacement thermal material)
26 Chapter 3 Illustrated parts catalog
4 Removal and replacement
procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
●
●
Flat-bladed screw driver
Magnetic screw driver
Phillips P0 and P1 screw drivers
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use
care when handling the plastic parts. Apply pressure only at the points designated in
the maintenance instructions.
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with
extreme care; these cables tear easily.
Preliminary replacement requirements 27
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether
the computer is off or in Hibernation, turn the computer on, and then shut it down through
the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors
or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package ―FRAGILE.‖
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
28 Chapter 4 Removal and replacement procedures
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event
Walking across carpet
Walking across vinyl floor
Motions of bench worker
Removing DIPS from plastic tube
Removing DIPS from vinyl tray
Removing DIPS from Styrofoam
Removing bubble pack from PCB
Packing PCBs in foam-lined box
10%
35,000 V
12,000 V
6,000 V
2,000 V
11,500 V
14,500 V
26,500 V
21,000 V
40%
15,000 V
5,000 V
800 V
700 V
4,000 V
5,000 V
20,000 V
11,000 V
55%
7,500 V
3,000 V
400 V
400 V
2,000 V
3,500 V
7,000 V
5,000 V
Preliminary replacement requirements 29
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
●
●
●
●
●
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Place items on a grounded surface before removing items from their containers.
Always be properly grounded when touching a component or assembly.
Store reusable ESD-sensitive parts from assemblies in protective packaging or
nonconductive foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
●
●
●
●
●
●
●
Cover the workstation with approved static-shielding material.
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.
Use conductive field service tools, such as cutters, screw drivers, and vacuums.
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-
safe materials.
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids
and Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting or removing connectors or test equipment.
30 Chapter 4 Removal and replacement procedures
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive must be
worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
●
●
●
●
●
●
●
●
●
●
●
Antistatic tape
Antistatic smocks, aprons, and sleeve protectors
Conductive bins and other assembly or soldering aids
Nonconductive foam
Conductive tabletop workstations with ground cords of one megohm resistance
Static-dissipative tables or floor mats with hard ties to the ground
Field service kits
Static awareness labels
Material-handling packages
Nonconductive plastic bags, tubes, or boxes
Metal tote boxes
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material
Antistatic plastics
Carbon-loaded plastic
Metallized laminate
Use
Bags
Floor mats
Floor mats
Voltage protection level
1,500 V
7,500 V
5,000 V
Preliminary replacement requirements 31
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 106 screws that must be removed, replaced, and/or loosened when servicing
the computer. Make special note of each screw size and location during removal and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag. It is necessary to remove the battery to obtain these numbers. See Battery
on page 35 for battery removal instructions.
Item
(1)
(2)
(3)
Component
Product name
Serial number (s/n)
Part number/Product number (p/n)
Description
This is the product name affixed to the front of
the computer.
This is an alphanumeric identifier that is unique to
each product.
This number provides specific information about
the product’s hardware components. The part number
helps a service technician determine what components
and parts are needed.
32 Chapter 4 Removal and replacement procedures
Item
(4)
(5)
Component
Warranty period
Model description
Description
This number describes the duration of the warranty
period for the computer.
This is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
Bottom cover
Description
Bottom cover
Before disassembling the computer, follow these steps:
Spare part number
671731-001
1.
2.
3.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
Disconnect the power from the computer by unplugging the power cord from the computer.
Disconnect all external devices from the computer.
Remove the bottom cover:
1.
2.
Turn the computer upside down, with the front toward you.
Remove the four Phillips PM2.5×5.5 screws that secure the bottom cover to the computer.
Component replacement procedures 33
3.
4.
Remove the ten Phillips PM2.5×9.5 screws that secure the bottom cover to the computer.
Lift the rear right corner (1) of the bottom cover until the cover detaches from the computer, and
then remove the bottom cover (2) from the computer.
Reverse this procedure to install the bottom cover.
34 Chapter 4 Removal and replacement procedures
Battery
Description
4-cell, 48-Wh, 3.27-Ah battery (Li-ion)
Before removing the battery, follow these steps:
Spare part number
697311-001
1.
2.
3.
4.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
Disconnect the power from the computer by unplugging the power cord from the computer.
Disconnect all external devices from the computer.
Remove the bottom cover (see Bottom cover on page 33).
Remove the battery:
1.
2.
3.
4.
Detach the multimedia cable (1) from the battery. (The multimedia cable is attached to the battery
with double-sided tape.)
Disconnect the battery cable (2) from the system board.
Remove the four Phillips PM2.0×3.0 screws (3) that secure the battery to the top cover.
Remove the battery (4) from the computer.
Reverse this procedure to install the battery.
Component replacement procedures 35
RTC battery
Description
RTC battery (includes cable and double-sided tape)
Before removing the RTC battery, follow these steps:
Spare part number
686922-001
1.
2.
3.
4.
5.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
Disconnect the power from the computer by unplugging the power cord from the computer.
Disconnect all external devices from the computer.
Remove the bottom cover (see Bottom cover on page 33).
Disconnect the battery cable from the system board (see Battery on page 35).
Remove the RTC battery:
1.
2.
3.
Disconnect the RTC battery cable (1) from the system board.
Detach the RTC battery (2) from the top cover. (The RTC battery is attached to the top cover with
double-sided tape.)
Remove the RTC battery.
Reverse this procedure to install the RTC battery.
36 Chapter 4 Removal and replacement procedures
WLAN module
Description
Intel Centrino Advanced-N 6235 Combo Adapter
Spare part number
670292-005
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless
module authorized for use in the computer by the governmental agency that regulates wireless devices
in your country or region. If you replace the module and then receive a warning message, remove
the module to restore device functionality, and then contact technical support.
Before removing the WLAN module, follow these steps:
1.
2.
3.
4.
5.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
Disconnect the power from the computer by unplugging the power cord from the computer.
Disconnect all external devices from the computer.
Remove the bottom cover (see Bottom cover on page 33).
Disconnect the battery cable from the system board (see Battery on page 35).
Remove the WLAN module:
1.
2.
Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE: The WLAN antenna cable labeled ―1‖ connects to the WLAN module ―Main‖ terminal
labeled ―1‖. The WLAN antenna cable labeled ―2‖ connects to the WLAN module ―Aux‖ terminal
labeled ―2‖.
Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the system
board. (The WLAN module tilts up.)
Component replacement procedures 37
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.
NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module,
the protective sleeves must be installed on the antenna connectors, as shown in the following
illustration.
Reverse this procedure to install the WLAN module.
38 Chapter 4 Removal and replacement procedures
Fan
Description
Fan (includes cable)
Before removing the fan, follow these steps:
Spare part number
700803-001
1.
2.
3.
4.
5.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
Disconnect the power from the computer by unplugging the power cord from the computer.
Disconnect all external devices from the computer.
Remove the bottom cover (see Bottom cover on page 33).
Disconnect the battery cable from the system board (see Battery on page 35).
Remove the fan:
1.
2.
3.
Disconnect the fan cable (1) from the system board.
Remove the two Phillips PM2.0×4.5 screws (2) that secure the fan to the top cover.
Remove the fan (3) from the top cover.
Reverse this procedure to install the fan.
Component replacement procedures 39
Solid-state drive
Description
256-GB
128-GB
32-GB
Before removing the solid-state drive, follow these steps:
Spare part number
700813-001
700812-001
700811-001
1.
2.
3.
4.
5.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
Disconnect the power from the computer by unplugging the power cord from the computer.
Disconnect all external devices from the computer.
Remove the bottom cover (see Bottom cover on page 33).
Disconnect the battery cable from the system board (see Battery on page 35).
Remove the solid-state drive:
1.
2.
Remove the two Phillips PM2.0×4.5 screws (1) that secure the solid-state drive to the top cover.
(The solid-state drive tilts up.)
Remove the solid-state drive (3) by pulling the drive away from the slot at an angle.
Reverse this procedure to install the solid-state drive.
40 Chapter 4 Removal and replacement procedures
Power button board
Description
Power button board (includes cable)
Before removing the power button board, follow these steps:
Spare part number
700891-001
1.
2.
3.
4.
5.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
Disconnect the power from the computer by unplugging the power cord from the computer.
Disconnect all external devices from the computer.
Remove the bottom cover (see Bottom cover on page 33).
Disconnect the battery cable from the system board (see Battery on page 35).
Remove the power button board:
1.
2.
3.
Release the zero insertion force (ZIF) connector (1) to which the power button board cable is
attached, and then disconnect the power button board cable from the system board.
Detach the power button board cable (2) from the memory shield. (The power button board cable
is attached to the memory shield with double-sided tape at 2 locations.)
Remove the Phillips PM2.0×4.5 screw (3) that secures the power button board to the top cover.
Component replacement procedures 41
4. Remove the power button board (4).
Reverse this procedure to install the power button board.
42 Chapter 4 Removal and replacement procedures
Hard drive
NOTE: The hard drive spare part kit does not include the hard drive bracket, hard drive connector
cable, or screws. These components are included in the Hard Drive Hardware Kit, spare part number
700805-001.
Description
500-GB, 7200-rpm, 7.0-mm hard drive
500-GB, 5400-rpm, 7.0-mm hard drive
Before removing the hard drive, follow these steps:
Spare part number
703267-001
683802-001
1.
2.
3.
4.
5.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
Disconnect the power from the computer by unplugging the power cord from the computer.
Disconnect all external devices from the computer.
Remove the bottom cover (see Bottom cover on page 33).
Disconnect the battery cable from the system board (see Battery on page 35).
Remove the hard drive:
1.
2.
Disconnect the hard drive cable (1) from the system board.
Remove the three Phillips PM2.5×5.5 screws (2) that secure the hard drive to the top cover.
Component replacement procedures 43
3.
4.
Remove the hard drive (3).
NOTE: As the hard drive is being removed, make sure the hard drive cable is released from
beneath the multimedia board cable (4).
If it is necessary to disassemble the hard drive, perform the following steps:
a.
b.
c.
d.
Position the hard drive with the connector toward you.
Disconnect the hard drive connector cable (1) from the hard drive.
Remove the four Phillips PM3.0×3.3 screws (2) that secure the hard drive bracket to
the hard drive.
Remove the hard drive bracket (3) from the hard drive.
The hard drive bracket, hard drive connector cable, and screws are available in the Hard
Drive Hardware Kit, spare part number 700805-001.
44 Chapter 4 Removal and replacement procedures
Reverse this procedure to reassemble and install the hard drive.
Display assembly subcomponents
NOTE: The display assembly is spared at the subcomponent level only. For more display assembly
spare part information, see the individual removal subsections.
To remove the display assembly and access the display assembly subcomponents, follow these steps:
1.
2.
3.
4.
5.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
Disconnect the power from the computer by unplugging the power cord from the computer.
Disconnect all external devices from the computer.
Remove the bottom cover (see Bottom cover on page 33).
Disconnect the battery cable from the system board (see Battery on page 35).
Remove the display assembly:
1.
2.
3.
4.
5.
Open the computer and rest it on its keyboard.
Disconnect the display panel touch cable (1) from the system board.
Detach the display panel touch cable (2) from the system board. (The display panel touch cable is
attached to the system board with double-sided tape.)
Disconnect the display panel cable (3) from the system board.
Release the display panel cable (4) from the retention clip (5) built into the right display hinge.
Component replacement procedures 45
6.
7.
Remove the three Phillips PM2.5×5.5 screws (6) that secure the display assembly to the top cover.
Open the display hinges as far as they will open (1).
46 Chapter 4 Removal and replacement procedures
8.
9.
Remove the display assembly (2) from the computer.
If it is necessary to replace the display bezel or any of the display assembly subcomponents:
a.
b.
Flex the inside edges of the bottom edge (1), the left and right sides (2), and
the top edge (3) of the display bezel until the bezel disengages from the display enclosure.
Remove the display bezel (4).
The display bezel is available using spare part number 700799-001.
Component replacement procedures 47
10. If it is necessary to replace the display panel:
a.
b.
c.
d.
Remove the two Phillips PM1.5×2.0 screws (1) that secure the hinge covers to
the display enclosure.
Remove the left and right hinge covers (2) from the display enclosure.
The hinge covers are included in the display enclosure spare part kit, spare part number
700797-001.
Remove the two Phillips PM2.0×2.5 screws (1) that secure the display panel to
the display enclosure.
Slide the display panel (2) toward the bottom of the display enclosure until the tabs on
the left and right sides of the panel disengage from the slots built into the display enclosure.
48 Chapter 4 Removal and replacement procedures
e. Remove the display panel (3) from the display enclosure.
The display panel is available using spare part number 700808-001.
11. If it is necessary to replace the display panel cable:
CAUTION: Before turning the display panel upside down, make sure the work surface is clear
of tools, screws, and any other foreign objects. Failure to follow this caution can result in damage
to the display panel.
a.
b.
c.
d.
Turn the display panel upside down with top edge toward you.
Release the adhesive support strip (1) that secures the display panel cable connector to
the display panel.
Disconnect the display panel cable (2) from the display panel.
Detach the display panel cable (3) from the display panel. (The display panel cable is
attached to the display panel with double-sided tape in two locations.)
Component replacement procedures 49
e.
f.
Disconnect the webcam/microphone module cable (3) from the webcam/
microphone module.
Remove the display panel cable.
The display panel cable is available using spare part number 700800-001.
12. If it is necessary to replace the webcam/microphone module:
CAUTION: Handle the webcam/microphone module with caution. This module has a thin
profile and is susceptible to damage when not handled carefully.
a. Release the webcam/microphone module (1) as far as the webcam/microphone
module allows.
50 Chapter 4 Removal and replacement procedures
b.
c.
Disconnect the webcam/microphone module cable (2) from the webcam/
microphone module.
Remove the webcam/microphone module.
The webcam/microphone module is available using spare part number 700818-001.
Reverse this procedure to reassemble and install the display assembly.
Component replacement procedures 51
TouchPad
Description
TouchPad (includes cable)
Before removing the TouchPad, follow these steps:
Spare part number
701825-001
1.
2.
3.
4.
5.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
Disconnect the power from the computer by unplugging the power cord from the computer.
Disconnect all external devices from the computer.
Remove the bottom cover (see Bottom cover on page 33).
Remove the battery (see Battery on page 35).
Remove the TouchPad:
1.
2.
3.
Release the ZIF connector to which the TouchPad cable is attached, and then disconnect
the TouchPad cable (1) from the TouchPad system board.
Detach the TouchPad cable (2) from the top cover. (The TouchPad cable is attached to the top
cover with double-sided tape at two locations.)
Remove the seven Phillips PM2.0×3.0 screws (3) that secure the TouchPad to the top cover.
52 Chapter 4 Removal and replacement procedures
4.
5.
6.
Remove the front speaker cables (1) from the clips built into the top cover and the top edge of
the TouchPad.
Lift the top edge of the TouchPad (2) until it rests at an angle.
Slide the TouchPad (3) forward, and then remove the TouchPad.
Reverse this procedure to install the TouchPad.
Component replacement procedures 53
Front speakers
Description
Front speakers (includes left and right front speakers, cables, and 4 rubber isolators)
Before removing the front speakers, follow these steps:
Spare part number
700810-001
1.
2.
3.
4.
5.
6.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
Disconnect the power from the computer by unplugging the power cord from the computer.
Disconnect all external devices from the computer.
Remove the bottom cover (see Bottom cover on page 33).
Remove the battery (see Battery on page 35).
Remove the TouchPad (see TouchPad on page 52).
Remove the front speakers:
1.
2.
3.
4.
Release the ZIF connector to which the TouchPad cable is attached, and then disconnect
the TouchPad cable (1) from the system board.
Disconnect the front speaker cable (2) from the system board.
Release the front speaker cables (3) from the clips built into the top cover.
NOTE: Make sure the front speaker cables are released from underneath the TouchPad cable.
Remove the four Phillips PM2.0×3.0 broad head screws (4) that secure the front speakers to
the top cover.
54 Chapter 4 Removal and replacement procedures
5. Remove the front speakers (5).
NOTE: The front speakers include four rubber isolators (6). These isolators are crucial to
the performance of the speakers.
Reverse this procedure to install the front speakers.
Component replacement procedures 55
TouchPad LED board
Description
TouchPad LED board (includes cable)
Before removing the TouchPad LED board, follow these steps:
Spare part number
700012-001
1.
2.
3.
4.
5.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
Disconnect the power from the computer by unplugging the power cord from the computer.
Disconnect all external devices from the computer.
Remove the bottom cover (see Bottom cover on page 33).
Remove the battery (see Battery on page 35).
Remove the TouchPad LED board:
1.
2.
3.
4.
Release the ZIF connector (1) to which the TouchPad LED board cable is attached, and then
disconnect the TouchPad LED board cable from the system board.
Detach the TouchPad LED board cable (2) from the top cover. (The TouchPad LED board cable is
attached to the top cover with double-sided tape.)
Release the TouchPad LED board (3) from the clips (4) built into the top cover.
Remove the TouchPad LED board and cable (5), making sure to route the cable underneath
the TouchPad cable.
Reverse this procedure to install the TouchPad LED board and cable.
56 Chapter 4 Removal and replacement procedures
Power connector cable
Description
Power connector cable (includes bracket)
Before removing the power connector cable, follow these steps:
Spare part number
700802-001
1.
2.
3.
4.
5.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
Disconnect the power from the computer by unplugging the power cord from the computer.
Disconnect all external devices from the computer.
Remove the bottom cover (see Bottom cover on page 33).
Disconnect the battery cable from the system board (see Battery on page 35).
Remove the power connector cable:
1.
2.
3.
4.
Disconnect the power cable (1) from the system board.
Release the power cable from the clips (2) and the routing channel built into the top cover.
Remove the two Phillips PM2.0×4.5 screws (3) that secure the power connector and bracket to
the top cover.
Remove the power connector bracket (4).
Component replacement procedures 57
5. Remove the power connector (5) and cable.
Reverse this procedure to install the power connector cable and bracket.
58 Chapter 4 Removal and replacement procedures
Multimedia board
Description
Multimedia board (includes audio port, Card Reader, USB port, and cable)
Before removing the multimedia board, follow these steps:
Spare part number
701820-001
1.
2.
3.
4.
5.
6.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
Disconnect the power from the computer by unplugging the power cord from the computer.
Disconnect all external devices from the computer.
Remove the bottom cover (see Bottom cover on page 33).
Disconnect the battery cable from the system board (see Battery on page 35).
Remove the power connector cable (see Power connector cable on page 57).
Remove the multimedia board:
1.
2.
3.
Disconnect the multimedia board cable (1) from the system board.
Remove the Phillips PM2.0×4.5 screw (2) that secures the multimedia board to the top cover.
Remove the multimedia board (3) and cable.
Component replacement procedures 59
Reverse this procedure to install the multimedia board.
Memory module
Description
4-GB memory module (PC3, 12800, 1600-MHz)
2-GB memory module (PC3, 12800, 1600-MHz)
Memory shield
Spare part number
691740-001
691739-001
701817-001
Update BIOS before adding memory modules
Before adding new memory, make sure you update the computer to the latest BIOS.
CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may
result in various system problems.
To update BIOS:
1.
2.
3.
4.
5.
6.
7.
8.
Navigate to www.hp.com.
Click Support & Drivers > click Drivers & Software.
In the Enter a product name/number box, type the computer model information, and then
click Search.
Click the link for the computer model.
Select the operating system, and then click Next.
Under Step 2: Select a Download, click the BIOS link.
Click the link for the most recent BIOS.
Click the Download button, and then follow the on-screen instructions.
Before removing a memory module, follow these steps:
1.
2.
3.
4.
5.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
Disconnect the power from the computer by unplugging the power cord from the computer.
Disconnect all external devices from the computer.
Remove the bottom cover (see Bottom cover on page 33).
Disconnect the battery cable from the system board (see Battery on page 35).
Remove the memory module:
1. Remove the Phillips PM2.0×3.0 screw (1) and the Phillips PM2.0×4.5 screw (2) that secure
the memory shield to the top cover.
60 Chapter 4 Removal and replacement procedures
2.
3.
4.
Remove the memory shield (3).
Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The memory module tilts up.)
Remove the memory module (2) by pulling the module away from the slot at an angle.
Component replacement procedures 61
Reverse this procedure to install a memory module.
System board
Description
Equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10-GHz), 1600-
MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system without
trusted platform module security for use only in the People's Republic of China and Russia
Equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10-GHz), 1600-
MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system without
trusted platform module security for use only in the People's Republic of China and Russia
Equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10-GHz), 1600-
MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 7 operating system without trusted
platform module security for use only in the People's Republic of China and Russia
Equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-GHz), 1600-
MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system without
trusted platform module security for use only in the People's Republic of China and Russia
Equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-GHz), 1600-
MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 7 operating system without trusted
platform module security for use only in the People's Republic of China and Russia
Equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-GHz), 1600-
MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system with
trusted platform module security for use in all countries and regions except the People's Republic of
China and Russia
Equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-GHz), 1600-
MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system with trusted
platform module security for use in all countries and regions except the People's Republic of China
and Russia
Equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-GHz), 1600-
MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 7 operating system with trusted platform
module security for use in all countries and regions except the People's Republic of China
and Russia
Equipped with an Intel Dual Core i5-3337U 1.80-GHz processor (turbo up to 2.70-GHz), 1600-
MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system without
trusted platform module security for use only in the People's Republic of China and Russia
Equipped with an Intel Dual Core i5-3337U 1.80-GHz processor (turbo up to 2.70-GHz), 1600-
MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system without
trusted platform module security for use only in the People's Republic of China and Russia
Equipped with an Intel Dual Core i5-3337U 1.80-GHz processor (turbo up to 2.70-GHz), 1600-
MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 7 operating system without trusted
platform module security for use only in the People's Republic of China and Russia
Equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600-
MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system without
trusted platform module security for use only in the People's Republic of China and Russia
Equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600-
MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 7 operating system without trusted
platform module security for use only in the People's Republic of China and Russia
Spare part number
715044-601
715044-501
715044-001
704055-501
704055-001
700814-601
700814-501
700814-001
715045-601
715045-501
715045-001
704056-501
704056-001
62 Chapter 4 Removal and replacement procedures
Description
Equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600-
MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system with
trusted platform module security for use in all countries and regions except the People's Republic of
China and Russia
Equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600-
MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system with trusted
platform module security for use in all countries and regions except the People's Republic of China
and Russia
Equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600-
MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 7 operating system with trusted platform
module security for use in all countries and regions except the People's Republic of China
and Russia
Before removing the system board, follow these steps:
Spare part number
700816-601
700816-501
700816-001
1.
2.
3.
4.
5.
6.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
Disconnect the power from the computer by unplugging the power cord from the computer.
Disconnect all external devices from the computer.
Remove the bottom cover (see Bottom cover on page 33).
Remove the battery (see Battery on page 35).
Remove the fan (see Fan on page 39).
NOTE: When replacing the system board, be sure that the following components are removed from
the defective system board and installed on the replacement system board:
●
●
●
●
●
WLAN module (see WLAN module on page 37)
Solid-state drive (see Solid-state drive on page 40)
Memory module and shield (see Memory module on page 60)
Heat sink (see Heat sink on page 65)
RJ-45 jack cover (see RJ-45 jack cover on page 67)
Component replacement procedures 63
Remove the system board:
1.
2.
Disconnect the following cables from the system board:
(1) Display panel touch cable
(2) Rear speaker cable
(3) Power button board cable
(4) Display panel cable
(5) WLAN antenna cables
(6) Front speaker cable
(7) Hard drive connector cable
(8) Keyboard backlight cable
(9) Keyboard cable
(10) TouchPad LED board cable
(11) Multimedia board cable
(12) Power connector cable
(13) RTC battery cable
(14) TouchPad cable
Remove the five Phillips PM2.0×4.5 screws (1) and the three Phillips PM2.0×3.0 screws (2) that
secure the system board to the top cover.
64 Chapter 4 Removal and replacement procedures
3. Remove the system board (3).
Reverse this procedure to install the system board.
Heat sink
Description
Heat sink (includes replacement thermal material)
Before removing the heat sink, follow these steps:
Spare part number
700804-001
1.
2.
3.
4.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
Disconnect the power from the computer by unplugging the power cord from the computer.
Disconnect all external devices from the computer.
Remove the bottom cover (see Bottom cover on page 33), and then remove the following
components:
a.
b.
c.
Battery (see Battery on page 35)
Fan (see Fan on page 39)
System board (see System board on page 62)
Component replacement procedures 65
Remove the heat sink:
1.
2.
Following the 1, 2, 3, 4 sequence stamped into the heat sink, remove the four Phillips PM2.0×4.5
screws (1) that secure the heat sink to the system board.
Remove the heat sink (2).
NOTE: Due to the adhesive quality of the thermal material located between the heat sink and
the system board components, it may be necessary to move the heat sink from side to side to
detach it.
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and
the system board components each time the heat sink is removed. Replacement thermal material is
included with the heat sink and system board spare part kits. Thermal paste is used on the processor
(1) and the section of the heat sink (2) that services it.
66 Chapter 4 Removal and replacement procedures
Reverse this procedure to install the heat sink.
RJ-45 jack cover
Description
RJ-45 jack cover
Before removing the RJ-45 jack cover, follow these steps:
Spare part number
701816-001
1.
2.
3.
4.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
Disconnect the power from the computer by unplugging the power cord from the computer.
Disconnect all external devices from the computer.
Remove the bottom cover (see Bottom cover on page 33), and then remove the following
components:
a.
b.
c.
Battery (see Battery on page 35)
Fan (see Fan on page 39)
System board (see System board on page 62)
Component replacement procedures 67
Remove the RJ-45 jack cover:
1.
2.
3.
4.
Turn the system board upside down, with the USB connectors toward you.
Remove the two Phillips PM2.0×4.5 screws (1) that secure the RJ-45 jack cover to the system
board.
Turn the system board right side up, with the USB connectors toward you.
Remove the RJ-45 jack cover (2).
Reverse this procedure to install the RJ-45 jack cover.
68 Chapter 4 Removal and replacement procedures
Keyboard
NOTE: The keyboard spare part kit includes a keyboard, keyboard cable, keyboard backlight cable,
keyboard shield, and pointing stick cable.
For use in country/region Spare part
number
For use in country/region Spare part
number
Keyboard with backlight and pointing stick:
For use in Belgium
For use in Canada
For use in Denmark, Finland, and Norway
For use in France
For use in Germany
For use in Greece
For use in Israel
For use in Italy
700807-A41
700807-DB1
700807-DH1
700807-051
700807-041
700807-151
700807-BB1
700807-061
For use in the Netherlands
For use in Portugal
For use in Russia
For use in Saudi Arabia
For use in Spain
For use in Switzerland
For use in Turkey
For use in the United Kingdom
700807-B31
700807-131
700807-251
700807-171
700807-071
700807-BG1
700807-141
700807-031
and Singapore
For use in Latin America 700807-161 For use in the United States 700807-001
Before removing the keyboard, follow these steps:
1.
2.
3.
4.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
Disconnect the power from the computer by unplugging the power cord from the computer.
Disconnect all external devices from the computer.
Remove the bottom cover (see Bottom cover on page 33), and then remove the following
components:
a.
b.
c.
Battery (see Battery on page 35)
Fan (see Fan on page 39)
System board (see System board on page 62)
Component replacement procedures 69
Remove the keyboard:
1.
2.
3.
Remove the 20 Phillips PM2.0×3.0 screws that secure the keyboard shield to the top cover.
Remove the 8 Phillips PM1.5×2.0 screws that secure the keyboard shield to the top cover.
Remove the keyboard shield.
70 Chapter 4 Removal and replacement procedures
4.
5.
Remove the two Phillips PM2.0×3.0 screws (1) and the five Phillips PM1.5×2.0 screws (2) that
secure the keyboard to the top cover.
Remove the keyboard (3).
Reverse this procedure to install the keyboard.
Rear speakers
Description
Rear speakers (includes left and right rear speakers, cables, and 2 rubber isolators)
Before removing the rear speakers, follow these steps:
Spare part number
701821-001
1.
2.
3.
4.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
Disconnect the power from the computer by unplugging the power cord from the computer.
Disconnect all external devices from the computer.
Remove the bottom cover (see Bottom cover on page 33), and then remove the following
components:
a.
b.
c.
Battery (see Battery on page 35)
Fan (see Fan on page 39)
System board (see System board on page 62)
Component replacement procedures 71
Remove the rear speakers:
1.
2.
Remove the two Phillips PM2.0×3.0 broad head screws (1) that secure the rear speakers to
the top cover.
Remove the rear speakers (2) from the top cover.
NOTE: The rear speakers include two rubber isolators (6). These isolators are crucial to
the performance of the speakers.
Reverse this procedure to install the rear speakers.
WLAN antenna
Description
Antenna Kit (includes left and right WLAN antenna cables and transceivers)
Before removing the WLAN antenna, follow these steps:
Spare part number
700796-001
1.
2.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
Disconnect the power from the computer by unplugging the power cord from the computer.
72 Chapter 4 Removal and replacement procedures
3.
4.
Disconnect all external devices from the computer.
Remove the bottom cover (see Bottom cover on page 33), and then remove the following
components:
a.
b.
c.
Battery (see Battery on page 35)
Fan (see Fan on page 39)
System board (see System board on page 62)
Remove the WLAN antenna:
1.
2.
3.
Detach the WLAN antenna transceivers (1) from the top cover. (The WLAN antenna transceivers
are attached to the top cover with double-sided tape.)
Release the WLAN antenna cables from the clips (2) and routing channel built into the top cover.
Remove the WLAN antenna cables and transceivers (3) from the top cover.
Reverse this procedure to install the WLAN antenna.
Component replacement procedures 73
5 Using Setup Utility (BIOS) and
System Diagnostics
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility
(BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the
amount of system and extended memory.
Starting Setup Utility (BIOS)
To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10.
Information about how to navigate in Setup Utility (BIOS) is located at the bottom of the screen.
NOTE: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the
computer from operating properly.
Updating the BIOS
Updated versions of the BIOS may be available on the HP website.
Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently installed
on the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn
+esc (if you are already in Windows) or by using Setup Utility (BIOS).
1.
2.
3.
Start Setup Utility (BIOS).
Use the arrow keys to select Main.
To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit, select
Exit Discarding Changes, and then press enter.
74 Chapter 5 Using Setup Utility (BIOS) and System Diagnostics
Downloading a BIOS update
CAUTION: CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation,
download and install a BIOS update only when the computer is connected to reliable external power
using the AC adapter. Do not download or install a BIOS update while the computer is running on
battery power, docked in an optional docking device, or connected to an optional power source.
During the download and installation, follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1.
2.
3.
4.
From the Start screen, select the HP Support Assistant app.
Select Updates and tune-ups, and then select Check for HP updates now.
Follow the on-screen instructions.
At the download area, follow these steps:
a.
b.
Identify the most recent BIOS update and compare it to the BIOS version currently installed on
your computer. Make a note of the date, name, or other identifier. You may need this
information to locate the update later, after it has been downloaded to your hard drive.
Follow the on-screen instructions to download your selection to the hard drive.
Make a note of the path to the location on your hard drive where the BIOS update is
downloaded. You will need to access this path when you are ready to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before
installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed, follow these steps:
1.
2.
3.
4.
5.
From the Start screen, type e, and then select File Explorer.
Click your hard drive designation. The hard drive designation is typically Local Disk (C:).
Using the hard drive path you recorded earlier, open the folder on your hard drive that contains
the update.
Double-click the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.
Complete the installation by following the on-screen instructions.
NOTE: After a message on the screen reports a successful installation, you can delete the
downloaded file from your hard drive.
Updating the BIOS 75
Using System Diagnostics
System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is
functioning properly.
To start System Diagnostics:
1.
2.
Turn on or restart the computer, quickly press esc, and then press f2.
Click the diagnostic test you want to run, and then follow the on-screen instructions.
NOTE: If you need to stop a diagnostic test while it is running, press esc.
76 Chapter 5 Using Setup Utility (BIOS) and System Diagnostics
6 Specifications
Computer specifications
Dimensions
Metric U.S.
Width
Depth
Height (front to rear)
Weight
Input power
Operating voltage and current
Temperature
Operating
Nonoperating
Relative humidity (noncondensing)
Operating
Nonoperating
Maximum altitude (unpressurized)
Operating
Nonoperating
37.79 cm
25.44 cm
1.79 to 2.22 cm
2.25 kg
19.5 V dc @ 3.33 A – 65 W
5°C to 35°C
-20°C to 60°C
10% to 90%
5% to 95%
-15 m to 3,048 m
-15 m to 12,192 m
14.88 in
10.02 in
0.72 to 0.87 in
4.86 lbs
41°F to 95°F
-4°F to 140°F
-50 ft to 10,000 ft
-50 ft to 40,000 ft
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this
range of temperatures.
Computer specifications 77
15.6-inch SGA display specifications
Dimensions
Metric U.S.
Height
Width
Diagonal
Number of colors
Contrast ratio
Brightness
Pixel resolution
19.60 cm
34.70 cm
39.80 cm
Up to 16.8 million
200:1 (typical)
300 nits (typical)
7.72 in
13.66 in
15.67 in
Pitch
Format
Configuration
Backlight
Character display
Total power consumption
Viewing angle
0.197 × 0.197 mm
1920 × 1080
RGB vertical stripe
LED
80 × 25
3.46 W
±65° horizontal, ±50° vertical (typical)
78 Chapter 6 Specifications
Hard drive specifications
Dimensions
500-GB, 7200-rpm* 500-GB, 5000-rpm*
Height
Length
Width
Weight
Interface type
Transfer rate
Synchronous (maximum)
Security
Seek times (typical read, including setting)
Single track
Average (read/write)
Maximum
Logical blocks
Disk rotational speed
Operating temperature
7.0 mm
100.4 mm
69.9 mm
110 g
SATA
1.1 GB/sec
ATA security
1.5 ms
11/13 ms
22 ms
500-GB*
976,773,168
7200 rpm
7.0 mm
100.4 mm
69.9 mm
110 g
SATA
1.1 GB/sec
ATA security
1.5 ms
11/13 ms
22 ms
500-GB*
976,773,168
5400 rpm
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.
NOTE: Certain restrictions and exclusions apply. Contact technical support for details.
Hard drive specifications 79
7 Backing up, restoring, and
recovering
Your computer includes tools provided by HP and the operating system to help you safeguard your
information and retrieve it if you ever need to. These tools will help you return your computer to a
proper working state or even back to the original factory state, all with simple steps.
This chapter provides information about the following processes:
●
●
Creating recovery media and backups
Restoring and recovering your system
NOTE: This guide describes an overview of backing up, restoring and recovering options. For more
details about the tools provided, see Help and Support. From the Start screen, type h, and then select
Help and Support.
Creating recovery media and backups
Recovery after a system failure is only as good as your most recent backup.
1. After you successfully set up the computer, create HP Recovery media. This step creates a backup
of the HP Recovery partition on the computer. The backup can be used to reinstall the original
operating system in cases where the hard drive is corrupted or has been replaced.
HP Recovery media you create will provide the following recovery options:
●
●
●
System Recovery—Reinstalls the original operating system and the programs that were
installed at the factory.
Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers
and software, but not other software applications.
Factory Reset—Restores the computer to the state its original factory state by deleting all
information from the hard drive and re-creating the partitions. Then it reinstalls the operating
system and the software that was installed at the factory.
80 Chapter 7 Backing up, restoring, and recovering
User guides for windows hp laptop spectre xt touch smart ultrabook 15 4011nr
User guides for windows hp laptop spectre xt touch smart ultrabook 15 4011nr
User guides for windows hp laptop spectre xt touch smart ultrabook 15 4011nr
User guides for windows hp laptop spectre xt touch smart ultrabook 15 4011nr
User guides for windows hp laptop spectre xt touch smart ultrabook 15 4011nr
User guides for windows hp laptop spectre xt touch smart ultrabook 15 4011nr
User guides for windows hp laptop spectre xt touch smart ultrabook 15 4011nr
User guides for windows hp laptop spectre xt touch smart ultrabook 15 4011nr
User guides for windows hp laptop spectre xt touch smart ultrabook 15 4011nr

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User guides for windows hp laptop spectre xt touch smart ultrabook 15 4011nr

  • 1. HP SpectreXT TouchSmart SEE the PRICE of HP SPECTRE
  • 2. Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 4 Display ................................................................................................................................... 4 Buttons, speakers, and antennas ................................................................................................ 5 Keys ....................................................................................................................................... 6 Lights ...................................................................................................................................... 7 TouchPad ................................................................................................................................ 8 Left side .................................................................................................................................. 9 Right side .............................................................................................................................. 10 Bottom .................................................................................................................................. 12 3 Illustrated parts catalog .................................................................................................. 13 Service tag ............................................................................................................................ 14 Computer major components ................................................................................................... 15 Display assembly subcomponents ............................................................................................. 19 Mass storage device ............................................................................................................... 21 Miscellaneous parts ................................................................................................................ 21 Sequential part number listing .................................................................................................. 22 4 Removal and replacement procedures ............................................................................ 27 Preliminary replacement requirements ....................................................................................... 27 Tools required ......................................................................................................... 27 Service considerations ............................................................................................. 27 Plastic parts ............................................................................................. 27 Cables and connectors ............................................................................. 27 Drive handling ......................................................................................... 28 Grounding guidelines .............................................................................................. 28 Electrostatic discharge damage .................................................................. 28 Packaging and transporting guidelines ........................................ 30 Component replacement procedures ........................................................................................ 32 v
  • 3. Service tag ............................................................................................................. 32 Bottom cover .......................................................................................................... 33 Battery ................................................................................................................... 35 RTC battery ............................................................................................................ 36 WLAN module ........................................................................................................ 37 Fan ....................................................................................................................... 39 Solid-state drive ...................................................................................................... 40 Power button board ................................................................................................. 41 Hard drive ............................................................................................................. 43 Display assembly subcomponents .............................................................................. 45 TouchPad ............................................................................................................... 52 Front speakers ........................................................................................................ 54 TouchPad LED board ............................................................................................... 56 Power connector cable ............................................................................................ 57 Multimedia board ................................................................................................... 59 Memory module ...................................................................................................... 60 System board ......................................................................................................... 62 Heat sink ................................................................................................................ 65 RJ-45 jack cover ...................................................................................................... 67 Keyboard ............................................................................................................... 69 Rear speakers ......................................................................................................... 71 WLAN antenna ...................................................................................................... 72 5 Using Setup Utility (BIOS) and System Diagnostics ........................................................... 74 Starting Setup Utility (BIOS) ..................................................................................................... 74 Updating the BIOS ................................................................................................................. 74 Determining the BIOS version ................................................................................... 74 Downloading a BIOS update .................................................................................... 75 Using System Diagnostics ........................................................................................................ 76 6 Specifications ................................................................................................................. 77 Computer specifications .......................................................................................................... 77 15.6-inch SGA display specifications ....................................................................................... 78 Hard drive specifications ........................................................................................................ 79 7 Backing up, restoring, and recovering ............................................................................ 80 Creating recovery media and backups ..................................................................................... 80 Creating HP Recovery media .................................................................................... 81 Restore and recovery .............................................................................................................. 82 Using Windows Refresh for quick and easy recovery ................................................... 83 vi
  • 4. Remove everything and reinstall Windows ................................................................. 84 Recovering using HP Recovery Manager .................................................................... 84 What you need to know ............................................................................ 85 Using the HP Recovery partition to recover a minimized image (select models only) .................................................................................. 85 Using HP Recovery media to recover .......................................................... 86 Changing the computer boot order ............................................................. 86 Removing the HP Recovery partition .......................................................................... 86 8 Power cord set requirements .......................................................................................... 87 Requirements for all countries .................................................................................................. 87 Requirements for specific countries and regions ......................................................................... 88 9 Recycling ........................................................................................................................ 89 Index ................................................................................................................................. 90 vii
  • 5. 1 Product description Category Product Name Description HP SpectreXT TouchSmart Processors ● ● ● ● Intel® Quad Core® i7-3537U 2.00-GHz processor (turbo up to 3.10-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W) Intel Quad Core i7-3517U 1.900-GHz processor (turbo up to 3.00-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W) Intel Dual Core i5-3337U 1.800-GHz processor (turbo up to 2.700-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W) Intel Dual Core i5-3317U 1.700-GHz processor (turbo up to 2.600-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W) Chipset Graphics Panel Memory Mobile Intel HM77 PCH (platform controller hub) chipset Intel HD Graphics 4000 integrated universal memory architecture (UMA) graphics Support for BD playback with HD Decode and DX11 15.6-in full high-definition (FHD), wide light-emitting diode (WLED), BrightView (BV), UWVA (1920×1080), slim (3.2-mm) display with webcam and microphone Touchscreen and MultiTouch enabled Typical brightness: 300 nits One customer-accessible/upgradable memory module slot + 4-GB on the system board Support for DDR3L (1600-MHz) dual channel Support for 8192-MB of system RAM in the following configurations: ● ● ● 8192-MB (4096-MB memory module + 4096-MB on system board) 6144-MB (2048-MB memory module + 4096-MB on system board) 4096-MB (4096-MB on system board) 1
  • 6. Category Hard drive Description Support for 6.35-cm (2.5-in) hard drives in 7.0-mm (.28-in) thickness Serial ATA Support for hard drive configuration as cache 32-GB mSATA (installed with hard drive only) Support for Accelerometer hard drive protection Support for the following hard drives: ● ● 500-GB, 7200-rpm, 7.0-mm 500-GB, 5400-rpm, 7.0-mm Solid-state drive Support for mSATA solid-state drives Serial ATA III Support for the following single solid-state drive configurations: ● ● 256-GB mSATA 128-GB mSATA Support for Intel Smart Response Technology 32-GB solid-state drive Audio and video Ethernet Wireless Two high-performance Premium-branded speakers mounted in bass reflex enclosures Dual-array microphones with appropriate beam-forming, echo-cancellation, noise-suppression software HD Audio (92HD99) Beats signature audio profile applied to both headphones and external speakers Separate discrete amplifiers for headphone and audio out jacks Supports Microsoft Premium requirements Integrated HP TrueVision HD slim webcam (fixed [no tilt], activity LED, 1280×720 by 24 frames per second) Dual array digital microphones with appropriate beam-forming, echo-cancellation, noise- suppression software Integrated 10/100/1000 RTL8111F network interface card (NIC) Integrated wireless local area network (WLAN) options by way of wireless module Support for the Intel Centrino Advanced-N 6235 Combo Adapter Support for Intel Wireless Display (Wi-Di) 2 Chapter 1 Product description
  • 7. Category External media cards Description 2-in-1 Digital Media Reader Slot Digital Media Slot with push-push technology, supporting the following digital card formats: ● ● ● ● Secure Digital (SD) Memory Card Secure Digital High Capacity (SDHC) Memory Card Secure Digital Extended Capacity (SDxC) Memory Card MultiMediaCard (MMC) Ports ● ● ● ● ● ● Audio-in (mono microphone)/audio-out (stereo headphone) combo jack HDMI v1.4a supporting up to 1920×1200 @ 60Hz with HDCP key AC adapter RJ-45 (Ethernet) USB 3.0 port (two ports on left side) USB 2.0 port (one port on right side), supports USB sleep and charge Keyboard/pointing Full-size, backlit, island-style keyboard devices Gesture support: MultiTouch gestures enabled, two-finger scrolling, and pinch- zoom as default Taps enabled by default Support for ImagePad with gesture support image sensor, scroll, pinch, zoom, rotate, and 3- finger flick) Power requirements Security Operating system Serviceability Support for 65-W AC adapter (non-PFC, 3-wire) Support for 4-cell, 48-Wh, 3.27-Ah battery (Li-ion) Support for security cable lock Support for Trusted Platfom Module (TPM) Support for Intel AT-p Ready (in BIOS) Preinstalled: Windows® 8 Professional 64-bit and Windows 8 Standard 64-bit End user replaceable part: AC adapter 3
  • 8. 2 External component identification Display Item (1) (2) (3) (4) Component Internal display switch Internal microphones (2) Webcam light Webcam Description Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. Record sound. On: The webcam is in use. Records video, captures still photographs, and provides access to video conferences and online chat by means of streaming video. From the Start screen, type c, and then select CyberLink YouCam. 4 Chapter 2 External component identification
  • 9. Buttons, speakers, and antennas Item Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● ● When the computer is in the Sleep state, press the button briefly to exit Sleep. When the computer is in Hibernation, press the button briefly to exit Hibernation. CAUTION: Pressing and holding down the power button will result in the loss of unsaved information. If the computer has stopped responding and Microsoft Windows shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer. NOTE: For select models, the Intel Rapid Start Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. To learn more about your power settings: 1. 2. 3. From the Start screen, type p. In the search box, type power. Select Settings, and then select Power options. (2) WLAN antennas (2)* Send and receive wireless signals to communicate with WLANs. Buttons, speakers, and antennas 5
  • 10. Item (3) Component Speakers (2) Description Produce sound. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, select the HP Support Assistant app from the Start screen, select My computer, and then select User guides. Keys Item (1) (2) (3) (4) (5) Component esc key fn key Windows logo key Action keys Windows application key Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the b key or the esc key. Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows logo key again will return you to the previous screen. Execute frequently used system functions. Displays options for a selected object. 6 Chapter 2 External component identification
  • 11. Lights Item Component Description (1) Power light ● ● White: The computer is on. Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power to preserve your work. NOTE: For select models, the Intel Rapid Start Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. (2) Keyboard backlight light Identifies the keyboard backlight action key. (3) (4) Mute light Wireless light ● ● ● Amber: Computer sound is off. Off: Computer sound is on. White: An integrated wireless device, such as a WLAN device and/or a Bluetooth device, is on. ● Amber: All wireless devices are off. Lights 7
  • 12. Item (5) Component Caps lock light Description On: Caps lock is on, which switches the keys to all capital letters. (6) TouchPad light ● ● On: The TouchPad is off. Off: The TouchPad is on. TouchPad Item (1) Component TouchPad on/off button Description Turns the TouchPad on or off. (2) TouchPad light ● ● On: The TouchPad is off. Off: The TouchPad is on. (3) (4) (5) TouchPad zone Left TouchPad button Right TouchPad button Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports gestures. Functions like the left button on an external mouse. Functions like the right button on an external mouse. 8 Chapter 2 External component identification
  • 13. Left side Item Component Description (1) RJ-45 (network) jack lights (2) ● ● White: The computer is connected to a network. Amber: The computer is connected to a network and activity is occurring on the network. (2) (3) (4) (5) RJ-45 (network) jack HDMI port Thunderbolt DisplayPort USB 3.0 ports (2) Connects a network cable. Connects an optional video or audio device, such as a high-definition television, any compatible digital or audio component, or a high-speed HDMI device. Connects an optional high-resolution display device or a high-performance data device. NOTE: Thunderbolt is new technology. Install all the latest drivers for your Thunderbolt device before connecting the device to the Thunderbolt DisplayPort. Thunderbolt cable and Thunderbolt device (sold separately) must be compatible with Windows. To determine whether your device is Thunderbolt Certified for Windows, see https://thunderbolttechnology.net/ products. Connect optional USB 3.0 devices and provide enhanced USB power performance. NOTE: The USB 3.0 port is also compatible with USB 1.0 and USB 2.0 devices. Left side 9
  • 14. Item Component Description (6) Hard drive light ● ● Blinking white: The hard drive is being accessed. Amber: HP 3D DriveGuard has temporarily parked the hard drive. (7) Power light ● ● White: The computer is on. Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power to preserve your work. NOTE: For select models, the Intel Rapid Start Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. Right side Item (1) Component Digital Media Card Reader Description Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● MultiMediaCard (MMC) 10 Chapter 2 External component identification
  • 15. Item (2) (3) Component Audio-out (headphone) jack/Audio-in (microphone) jack USB 2.0 charging port Description Connects an optional device such as a headset, power stereo speakers, headphones, earbuds, television audio, or a headset microphone. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are disabled. Connects an optional USB device. This port can also charge select models of cell phones and MP3 players, even when the computer is off. NOTE: A USB charging port (also referred to as a USB powered port) allows you to charge connected USB devices. Some USB devices require power and require you to use a powered port. (4) AC adapter light ● White: The AC adapter is connected and the battery is charged. ● ● Amber: The AC adapter is connected and the battery is charging. Off: The computer is using battery power. (5) (6) Power connector Security cable slot Connects an AC adapter. Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Right side 11
  • 16. Bottom Item (1) (2) Component Speakers (2) Vent Description Produce sound. Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. 12 Chapter 2 External component identification
  • 17. 3 Illustrated parts catalog 13
  • 18. Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item (1) (2) (3) (4) (5) Description Product name Serial number (s/n) Part number/Product number (p/n) Warranty period Model description Function This is the product name affixed to the front of the computer. This is an alphanumeric identifier that is unique to each product. This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. This number describes the duration of the warranty period for the computer. This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. 14 Chapter 3 Illustrated parts catalog
  • 19. Computer major components Computer major components 15
  • 20. Item Component Spare part number (1) (2) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part information, see Display assembly subcomponents on page 19. Top cover: Top cover for use only with keyboard spare part kits 700807-031, 700807-041, 700807-051, 700807-061, 700807-071, 700807-131, 700807-141, 700807-161, 700807-A41, 700807-BB1, 700807-BG1, 700807-DB1, and 700807-DH1. Top cover for use only with keyboard spare part kits 700807-001, 700807-151, 700807-171, 700807-251, and 700807-B31. 701824-001 701823-001 (3) (4) (5) (6) (7) Power button board (includes cable) TouchPad LED board (includes cable) TouchPad (includes cable) Antenna Kit (includes left and right WLAN antenna cables and transceivers) Rear speakers (includes left and right rear speakers, cables, and 2 rubber isolators) 700891-001 701819-001 701825-001 700796-001 701821-001 Keyboard with backlight and pointing stick (includes keyboard cable, keyboard backlight cable, keyboard shield, and pointing stick cable): Includes: (8a) Keyboard for use in Belgium For use in Canada For use in Denmark, Finland, and Norway For use in France For use in Germany For use in Greece For use in Israel For use in Italy For use in Latin America For use in the Netherlands For use in Portugal For use in Russia For use in Saudi Arabia For use in Spain For use in Switzerland For use in Turkey For use in the United Kingdom and Singapore For use in the United States 700807-A41 700807-DB1 700807-DH1 700807-051 700807-041 700807-151 700807-BB1 700807-061 700807-161 700807-B31 700807-131 700807-251 700807-171 700807-071 700807-BG1 700807-141 700807-031 700807-001 16 Chapter 3 Illustrated parts catalog
  • 21. Item (8b) (9) Component Keyboard shield System board (includes processor and replacement thermal material): Equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10- GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system without trusted platform module security for use only in the People's Republic of China and Russia Equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10- GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system without trusted platform module security for use only in the People's Republic of China and Russia Equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10- GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 7 operating system without trusted platform module security for use only in the People's Republic of China and Russia Equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00- GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system without trusted platform module security for use only in the People's Republic of China and Russia Equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00- GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 7 operating system without trusted platform module security for use only in the People's Republic of China and Russia Equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00- GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system with trusted platform module security for use in all countries and regions except the People's Republic of China and Russia Equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00- GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system with trusted platform module security for use in all countries and regions except the People's Republic of China and Russia Equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00- GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 7 operating system with trusted platform module security for use in all countries and regions except the People's Republic of China and Russia Equipped with an Intel Dual Core i5-3337U 1.80-GHz processor (turbo up to 2.70- GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system without trusted platform module security for use only in the People's Republic of China and Russia Equipped with an Intel Dual Core i5-3337U 1.80-GHz processor (turbo up to 2.70- GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system without trusted platform module security for use only in the People's Republic of China and Russia Equipped with an Intel Dual Core i5-3337U 1.80-GHz processor (turbo up to 2.70- GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 7 operating system without trusted platform module security for use only in the People's Republic of China and Russia Spare part number 715044-601 715044-501 715044-001 704055-501 704055-001 700814-601 700814-501 700814-001 715045-601 715045-501 715045-001 Computer major components 17
  • 22. Item (10) (11) (12) (13) (14) (15) (16) (17) (18) (19) Component Equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60- GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system without trusted platform module security for use only in the People's Republic of China and Russia Equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60- GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 7 operating system without trusted platform module security for use only in the People's Republic of China and Russia Equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60- GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system with trusted platform module security for use in all countries and regions except the People's Republic of China and Russia Equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60- GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system with trusted platform module security for use in all countries and regions except the People's Republic of China and Russia Equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60- GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 7 operating system with trusted platform module security for use in all countries and regions except the People's Republic of China and Russia RJ-45 jack cover Solid-state drive: 256-GB 128-GB 32-GB Memory module (PC3-12800, 1666-MHz, DDR3): 4-GB 2-GB Memory shield Intel Centrino Advanced-N 6235 Combo Adapter Fan (includes cable) Heat sink (includes replacement thermal material) Multimedia board (includes audio port, Card Reader, USB port, and cable) Front speakers (includes left and right front speakers, cables, and 4 rubber isolators) RTC battery (includes cable and double-sided tape) Spare part number 704056-501 704056-001 700816-601 700816-501 700816-001 701816-001 700813-001 700812-001 700811-001 691740-001 691739-001 701817-001 670292-005 700803-001 700804-001 701820-001 700810-001 686922-001 (20) Hard drive (does not include hard drive bracket, hard drive connector cable, or screws): 500-GB, 7200-rpm, 7.0-mm hard drive 500-GB, 5400-rpm, 7.0-mm hard drive 703267-001 683802-001 18 Chapter 3 Illustrated parts catalog
  • 23. Item (21) (22) (23) Component Hard Drive Hardware Kit (not illustrated, includes hard drive bracket, hard drive connector cable, and screws) Power connector cable (includes bracket) 4-cell, 48-Wh, 3.27-Ah battery (Li-ion) Bottom cover (includes 4 rubber feet) Spare part number 700805-001 700802-001 697311-001 700798-001 Display assembly subcomponents Item (1) (2) (3) (4) Component Display bezel Display panel (15.6-in, HD, LED, BrightView [1920×1080], slim [3.2-mm], UWVA) Webcam/microphone module Display panel cable (includes webcam/microphone module cable) Spare part number 700799-001 700808-001 700818-001 700800-001 Display assembly subcomponents 19
  • 24. Item (5) (6) (7) Component Display panel touch cable (not illustrated) Display enclosure, includes: Left and right display hinge covers Left and right display hinges Display enclosure Spare part number 712412-001 700797-001 20 Chapter 3 Illustrated parts catalog
  • 25. Mass storage device Item Description Spare part number (1) Hard drive (does not include hard drive bracket, hard drive connector cable, or screws): 500-GB, 7200-rpm, 7.0-mm hard drive 500-GB, 5400-rpm, 7.0-mm hard drive Hard Drive Hardware Kit, includes: 703267-001 683802-001 700805-001 (2) (3) Hard drive bracket Hard drive connector cable Hard drive bracket screws (not illustrated) (4) (5) Hard drive space cover mSATA solid-state drive: 256-GB 128-GB 32-GB 712413-001 700813-001 700812-001 700811-001 Miscellaneous parts Component 65-W AC adapter (non-PFC, 3-wire) HDMI-to-VGA adapter HP 15.6-in protective cover HP computer tote bag with zipper Power cord (3-pin, black, 1.83-m): For use in Denmark Spare part number 693715-001 701943-001 700801-001 675458-001 490371-081 Mass storage device 21
  • 26. Component For use in Europe For use in Israel For use in North America For use in Switzerland For use in the United Kingdom and Singapore Screw Kit Sequential part number listing Spare part number 490371-021 490371-BB1 490371-001 490371-111 490371-031 700809-001 Spare part number 490371-001 490371-021 490371-031 490371-081 490371-111 490371-BB1 670292-005 675458-001 683802-001 Description Power cord for use in North America (3-pin, black, 1.83-m) Power cord for use in Europe (3-pin, black, 1.83-m) Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.83-m) Power cord for use in Denmark (3-pin, black, 1.83-m) Power cord for use in Switzerland (3-pin, black, 1.83-m) Power cord for use in Israel (3-pin, black, 1.83-m) Intel Centrino Advanced-N 6235 Combo Adapter HP computer tote bag with zipper 500-GB, 5400-rpm, 7.0-mm hard drive (does not include hard drive bracket, hard drive connector cable, or screws) NOTE: The hard drive bracket, hard drive connector cable, and screws are included in the Hard Drive Hardware Kit, spare part number 700805-001. 686922-001 691739-001 691740-001 693715-001 697311-001 700796-001 700797-001 700798-001 700799-001 700800-001 RTC battery (includes cable and double-sided tape) 2-GB memory module (PC3, 12800, 1600-MHz) 4-GB memory module (PC3, 12800, 1600-MHz) 65-W AC adapter (non-PFC, 3-wire) 4-cell, 48-Wh, 3.27-Ah, Li-ion battery Antenna Kit (includes left and right WLAN antenna cables and transceivers) Display enclosure (includes left and right display hinges, left and right display hinge covers, and screws) Bottom cover Display bezel Display panel cable 22 Chapter 3 Illustrated parts catalog
  • 27. Spare part number 700801-001 700802-001 700803-001 700804-001 700805-001 700807-001 Description HP 15.6-in protective cover Power connector cable (includes bracket) Fan (includes cable) Heat sink (includes replacement thermal material) Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector cable, and screws) Keyboard with backlight for use only in the United States (includes keyboard cable and keyboard backlight cable) NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701823-001. 700807-031 Keyboard with backlight for use only in the United Kingdom and Singapore (includes keyboard cable, keyboard backlight cable, and keyboard shield) NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001. 700807-041 Keyboard with backlight for use only in Germany (includes keyboard cable, keyboard backlight cable, and keyboard shield) NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001. 700807-051 Keyboard with backlight for use only in France (includes keyboard cable and keyboard backlight cable) NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001. 700807-061 Keyboard with backlight for use only in Italy (includes keyboard cable, keyboard backlight cable, and keyboard shield) NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001. 700807-071 Keyboard with backlight for use only in Spain (includes keyboard cable, keyboard backlight cable, and keyboard shield) NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001. 700807-131 Keyboard with backlight for use only in Portugal (includes keyboard cable and keyboard backlight cable) NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001. 700807-141 Keyboard with backlight for use only in Turkey (includes keyboard cable, keyboard backlight cable, and keyboard shield) NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001. 700807-151 Keyboard with backlight for use only in Greece (includes keyboard cable, keyboard backlight cable, and keyboard shield) NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701823-001. 700807-161 Keyboard with backlight for use only in Latin America (includes keyboard cable and keyboard backlight cable) NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001. Sequential part number listing 23
  • 28. Spare part number 700807-171 Description Keyboard with backlight for use only in Saudi Arabia (includes keyboard cable, keyboard backlight cable, and keyboard shield) NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701823-001. 700807-251 Keyboard with backlight for use only in Russia (includes keyboard cable, keyboard backlight cable, and keyboard shield) NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701823-001. 700807-A41 Keyboard with backlight for use only in Belgium (includes keyboard cable and keyboard backlight cable) NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001. 700807-B31 Keyboard with backlight for use only in the Netherlands (includes keyboard cable, keyboard backlight cable, and keyboard shield) NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701823-001. 700807-BB1 Keyboard with backlight for use only in Israel (includes keyboard cable, keyboard backlight cable, and keyboard shield) NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701823-001. 700807-BG1 Keyboard with backlight for use only in Switzerland (includes keyboard cable and keyboard backlight cable) NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001. 700807-DB1 Keyboard with backlight for use only in Canada (includes keyboard cable, keyboard backlight cable, and keyboard shield) NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001. 700807-DH1 Keyboard with backlight for use only in Denmark, Finland, and Norway (includes keyboard cable, keyboard backlight cable, and keyboard shield) NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001. 700808-001 700809-001 700810-001 700811-001 700812-001 700813-001 700814-001 700814-501 15.6-in, BrightView (1920×1080), FHD, WLED, UWVA display panel Screw Kit Front speakers (includes cables and 2 rubber isolators) 32-GB solid-state drive 128-GB solid-state drive 256-GB solid-state drive System board equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00- GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 7 operating system with trusted platform module security for use in all countries and regions except the People's Republic of China and Russia (includes replacement thermal material) System board equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00- GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system with trusted platform module security for use in all countries and regions except the People's Republic of China and Russia (includes replacement thermal material) 24 Chapter 3 Illustrated parts catalog
  • 29. Spare part number 700814-601 700816-001 700816-501 700816-601 700818-001 700891-001 701816-001 701817-001 701819-001 701820-001 701821-001 701823-001 Description System board equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00- GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system with trusted platform module security for use in all countries and regions except the People's Republic of China and Russia (includes replacement thermal material) System board equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60- GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 7 operating system with trusted platform module security for use in all countries and regions except the People's Republic of China and Russia (includes replacement thermal material) System board equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60- GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system with trusted platform module security for use in all countries and regions except the People's Republic of China and Russia (includes replacement thermal material) System board equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60- GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system with trusted platform module security for use in all countries and regions except the People's Republic of China and Russia (includes replacement thermal material) Webcam/microphone module Power button board (includes cable) RJ-45 jack cover Memory shield TouchPad LED board (includes cable) Multimedia board (includes audio port, Card Reader, USB port, and cable) Rear speakers (includes cables and 2 rubber isolators) Top cover NOTE: This top cover spare part kit is for use only with keyboard spare part kits 700807-001, 700807-151, 700807-171, 700807-251, and 700807-B31. 701824-001 Top cover NOTE: This top cover spare part kit is for use only with keyboard spare part kits 700807-031, 700807-041, 700807-051, 700807-061, 700807-071, 700807-131, 700807-141, 700807-161, 700807-A41, 700807-BB1, 700807-BG1, 700807-DB1, and 700807-DH1. 701825-001 701943-001 703267-001 TouchPad (includes cable) HDMI-to-VGA adapter 500-GB, 7200-rpm, 7.0-mm hard drive (does not include hard drive bracket, hard drive connector cable, or screws) NOTE: The hard drive bracket, hard drive connector cable, and screws are included in the Hard Drive Hardware Kit, spare part number 700805-001. 704055-001 System board equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00- GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 7 operating system without trusted platform module security for use only in the People's Republic of China and Russia (includes replacement thermal material) Sequential part number listing 25
  • 30. Spare part number 704055-501 704056-001 704056-501 712412-001 712413-001 715044-001 715044-501 715044-601 715045-001 715045-501 715045-601 Description System board equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00- GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system without trusted platform module security for use only in the People's Republic of China and Russia (includes replacement thermal material) System board equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60- GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 7 operating system without trusted platform module security for use only in the People's Republic of China and Russia (includes replacement thermal material) System board equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60- GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system without trusted platform module security for use only in the People's Republic of China and Russia (includes replacement thermal material) Display panel touch cable Hard drive space cover System board equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10- GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 7 operating system without trusted platform module security for use only in the People's Republic of China and Russia (includes replacement thermal material) System board equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10- GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system without trusted platform module security for use only in the People's Republic of China and Russia (includes replacement thermal material) System board equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10- GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system without trusted platform module security for use only in the People's Republic of China and Russia (includes replacement thermal material) System board equipped with an Intel Dual Core i5-3337U 1.80-GHz processor (turbo up to 2.70- GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 7 operating system without trusted platform module security for use only in the People's Republic of China and Russia (includes replacement thermal material) System board equipped with an Intel Dual Core i5-3337U 1.80-GHz processor (turbo up to 2.70- GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system without trusted platform module security for use only in the People's Republic of China and Russia (includes replacement thermal material) System board equipped with an Intel Dual Core i5-3337U 1.80-GHz processor (turbo up to 2.70- GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system without trusted platform module security for use only in the People's Republic of China and Russia (includes replacement thermal material) 26 Chapter 3 Illustrated parts catalog
  • 31. 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● ● ● Flat-bladed screw driver Magnetic screw driver Phillips P0 and P1 screw drivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures. NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage. Plastic parts CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily. Preliminary replacement requirements 27
  • 32. Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector. Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed. Handle drives on surfaces covered with at least one inch of shock-proof foam. Avoid dropping drives from any height onto any surface. After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag. Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or speakers. Avoid exposing a drive to temperature extremes or liquids. If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package ―FRAGILE.‖ Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred. An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy. 28 Chapter 4 Removal and replacement procedures
  • 33. CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section. Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible. If you remove a component, place it in an electrostatic-safe container. The following table shows how humidity affects the electrostatic voltage levels generated by different activities. CAUTION: A product can be degraded by as little as 700 V. Typical electrostatic voltage levels Relative humidity Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box 10% 35,000 V 12,000 V 6,000 V 2,000 V 11,500 V 14,500 V 26,500 V 21,000 V 40% 15,000 V 5,000 V 800 V 700 V 4,000 V 5,000 V 20,000 V 11,000 V 55% 7,500 V 3,000 V 400 V 400 V 2,000 V 3,500 V 7,000 V 5,000 V Preliminary replacement requirements 29
  • 34. Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● ● ● ● ● ● ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. Place items on a grounded surface before removing items from their containers. Always be properly grounded when touching a component or assembly. Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam. Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges. Workstation guidelines Follow these grounding workstation guidelines: ● ● ● ● ● ● ● ● Cover the workstation with approved static-shielding material. Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. Use conductive field service tools, such as cutters, screw drivers, and vacuums. When fixtures must directly contact dissipative surfaces, use fixtures made only of static- safe materials. Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam. Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. Avoid contact with pins, leads, or circuitry. Turn off power and input signals before inserting or removing connectors or test equipment. 30 Chapter 4 Removal and replacement procedures
  • 35. Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap. When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin. The following grounding equipment is recommended to prevent electrostatic damage: ● ● ● ● ● ● ● ● ● ● ● ● Antistatic tape Antistatic smocks, aprons, and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static-dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material-handling packages Nonconductive plastic bags, tubes, or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats. Material Antistatic plastics Carbon-loaded plastic Metallized laminate Use Bags Floor mats Floor mats Voltage protection level 1,500 V 7,500 V 5,000 V Preliminary replacement requirements 31
  • 36. Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 106 screws that must be removed, replaced, and/or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. It is necessary to remove the battery to obtain these numbers. See Battery on page 35 for battery removal instructions. Item (1) (2) (3) Component Product name Serial number (s/n) Part number/Product number (p/n) Description This is the product name affixed to the front of the computer. This is an alphanumeric identifier that is unique to each product. This number provides specific information about the product’s hardware components. The part number helps a service technician determine what components and parts are needed. 32 Chapter 4 Removal and replacement procedures
  • 37. Item (4) (5) Component Warranty period Model description Description This number describes the duration of the warranty period for the computer. This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. Bottom cover Description Bottom cover Before disassembling the computer, follow these steps: Spare part number 671731-001 1. 2. 3. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. Disconnect all external devices from the computer. Remove the bottom cover: 1. 2. Turn the computer upside down, with the front toward you. Remove the four Phillips PM2.5×5.5 screws that secure the bottom cover to the computer. Component replacement procedures 33
  • 38. 3. 4. Remove the ten Phillips PM2.5×9.5 screws that secure the bottom cover to the computer. Lift the rear right corner (1) of the bottom cover until the cover detaches from the computer, and then remove the bottom cover (2) from the computer. Reverse this procedure to install the bottom cover. 34 Chapter 4 Removal and replacement procedures
  • 39. Battery Description 4-cell, 48-Wh, 3.27-Ah battery (Li-ion) Before removing the battery, follow these steps: Spare part number 697311-001 1. 2. 3. 4. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. Disconnect all external devices from the computer. Remove the bottom cover (see Bottom cover on page 33). Remove the battery: 1. 2. 3. 4. Detach the multimedia cable (1) from the battery. (The multimedia cable is attached to the battery with double-sided tape.) Disconnect the battery cable (2) from the system board. Remove the four Phillips PM2.0×3.0 screws (3) that secure the battery to the top cover. Remove the battery (4) from the computer. Reverse this procedure to install the battery. Component replacement procedures 35
  • 40. RTC battery Description RTC battery (includes cable and double-sided tape) Before removing the RTC battery, follow these steps: Spare part number 686922-001 1. 2. 3. 4. 5. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. Disconnect all external devices from the computer. Remove the bottom cover (see Bottom cover on page 33). Disconnect the battery cable from the system board (see Battery on page 35). Remove the RTC battery: 1. 2. 3. Disconnect the RTC battery cable (1) from the system board. Detach the RTC battery (2) from the top cover. (The RTC battery is attached to the top cover with double-sided tape.) Remove the RTC battery. Reverse this procedure to install the RTC battery. 36 Chapter 4 Removal and replacement procedures
  • 41. WLAN module Description Intel Centrino Advanced-N 6235 Combo Adapter Spare part number 670292-005 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support. Before removing the WLAN module, follow these steps: 1. 2. 3. 4. 5. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. Disconnect all external devices from the computer. Remove the bottom cover (see Bottom cover on page 33). Disconnect the battery cable from the system board (see Battery on page 35). Remove the WLAN module: 1. 2. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The WLAN antenna cable labeled ―1‖ connects to the WLAN module ―Main‖ terminal labeled ―1‖. The WLAN antenna cable labeled ―2‖ connects to the WLAN module ―Aux‖ terminal labeled ―2‖. Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the system board. (The WLAN module tilts up.) Component replacement procedures 37
  • 42. 3. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module. 38 Chapter 4 Removal and replacement procedures
  • 43. Fan Description Fan (includes cable) Before removing the fan, follow these steps: Spare part number 700803-001 1. 2. 3. 4. 5. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. Disconnect all external devices from the computer. Remove the bottom cover (see Bottom cover on page 33). Disconnect the battery cable from the system board (see Battery on page 35). Remove the fan: 1. 2. 3. Disconnect the fan cable (1) from the system board. Remove the two Phillips PM2.0×4.5 screws (2) that secure the fan to the top cover. Remove the fan (3) from the top cover. Reverse this procedure to install the fan. Component replacement procedures 39
  • 44. Solid-state drive Description 256-GB 128-GB 32-GB Before removing the solid-state drive, follow these steps: Spare part number 700813-001 700812-001 700811-001 1. 2. 3. 4. 5. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. Disconnect all external devices from the computer. Remove the bottom cover (see Bottom cover on page 33). Disconnect the battery cable from the system board (see Battery on page 35). Remove the solid-state drive: 1. 2. Remove the two Phillips PM2.0×4.5 screws (1) that secure the solid-state drive to the top cover. (The solid-state drive tilts up.) Remove the solid-state drive (3) by pulling the drive away from the slot at an angle. Reverse this procedure to install the solid-state drive. 40 Chapter 4 Removal and replacement procedures
  • 45. Power button board Description Power button board (includes cable) Before removing the power button board, follow these steps: Spare part number 700891-001 1. 2. 3. 4. 5. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. Disconnect all external devices from the computer. Remove the bottom cover (see Bottom cover on page 33). Disconnect the battery cable from the system board (see Battery on page 35). Remove the power button board: 1. 2. 3. Release the zero insertion force (ZIF) connector (1) to which the power button board cable is attached, and then disconnect the power button board cable from the system board. Detach the power button board cable (2) from the memory shield. (The power button board cable is attached to the memory shield with double-sided tape at 2 locations.) Remove the Phillips PM2.0×4.5 screw (3) that secures the power button board to the top cover. Component replacement procedures 41
  • 46. 4. Remove the power button board (4). Reverse this procedure to install the power button board. 42 Chapter 4 Removal and replacement procedures
  • 47. Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket, hard drive connector cable, or screws. These components are included in the Hard Drive Hardware Kit, spare part number 700805-001. Description 500-GB, 7200-rpm, 7.0-mm hard drive 500-GB, 5400-rpm, 7.0-mm hard drive Before removing the hard drive, follow these steps: Spare part number 703267-001 683802-001 1. 2. 3. 4. 5. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. Disconnect all external devices from the computer. Remove the bottom cover (see Bottom cover on page 33). Disconnect the battery cable from the system board (see Battery on page 35). Remove the hard drive: 1. 2. Disconnect the hard drive cable (1) from the system board. Remove the three Phillips PM2.5×5.5 screws (2) that secure the hard drive to the top cover. Component replacement procedures 43
  • 48. 3. 4. Remove the hard drive (3). NOTE: As the hard drive is being removed, make sure the hard drive cable is released from beneath the multimedia board cable (4). If it is necessary to disassemble the hard drive, perform the following steps: a. b. c. d. Position the hard drive with the connector toward you. Disconnect the hard drive connector cable (1) from the hard drive. Remove the four Phillips PM3.0×3.3 screws (2) that secure the hard drive bracket to the hard drive. Remove the hard drive bracket (3) from the hard drive. The hard drive bracket, hard drive connector cable, and screws are available in the Hard Drive Hardware Kit, spare part number 700805-001. 44 Chapter 4 Removal and replacement procedures
  • 49. Reverse this procedure to reassemble and install the hard drive. Display assembly subcomponents NOTE: The display assembly is spared at the subcomponent level only. For more display assembly spare part information, see the individual removal subsections. To remove the display assembly and access the display assembly subcomponents, follow these steps: 1. 2. 3. 4. 5. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. Disconnect all external devices from the computer. Remove the bottom cover (see Bottom cover on page 33). Disconnect the battery cable from the system board (see Battery on page 35). Remove the display assembly: 1. 2. 3. 4. 5. Open the computer and rest it on its keyboard. Disconnect the display panel touch cable (1) from the system board. Detach the display panel touch cable (2) from the system board. (The display panel touch cable is attached to the system board with double-sided tape.) Disconnect the display panel cable (3) from the system board. Release the display panel cable (4) from the retention clip (5) built into the right display hinge. Component replacement procedures 45
  • 50. 6. 7. Remove the three Phillips PM2.5×5.5 screws (6) that secure the display assembly to the top cover. Open the display hinges as far as they will open (1). 46 Chapter 4 Removal and replacement procedures
  • 51. 8. 9. Remove the display assembly (2) from the computer. If it is necessary to replace the display bezel or any of the display assembly subcomponents: a. b. Flex the inside edges of the bottom edge (1), the left and right sides (2), and the top edge (3) of the display bezel until the bezel disengages from the display enclosure. Remove the display bezel (4). The display bezel is available using spare part number 700799-001. Component replacement procedures 47
  • 52. 10. If it is necessary to replace the display panel: a. b. c. d. Remove the two Phillips PM1.5×2.0 screws (1) that secure the hinge covers to the display enclosure. Remove the left and right hinge covers (2) from the display enclosure. The hinge covers are included in the display enclosure spare part kit, spare part number 700797-001. Remove the two Phillips PM2.0×2.5 screws (1) that secure the display panel to the display enclosure. Slide the display panel (2) toward the bottom of the display enclosure until the tabs on the left and right sides of the panel disengage from the slots built into the display enclosure. 48 Chapter 4 Removal and replacement procedures
  • 53. e. Remove the display panel (3) from the display enclosure. The display panel is available using spare part number 700808-001. 11. If it is necessary to replace the display panel cable: CAUTION: Before turning the display panel upside down, make sure the work surface is clear of tools, screws, and any other foreign objects. Failure to follow this caution can result in damage to the display panel. a. b. c. d. Turn the display panel upside down with top edge toward you. Release the adhesive support strip (1) that secures the display panel cable connector to the display panel. Disconnect the display panel cable (2) from the display panel. Detach the display panel cable (3) from the display panel. (The display panel cable is attached to the display panel with double-sided tape in two locations.) Component replacement procedures 49
  • 54. e. f. Disconnect the webcam/microphone module cable (3) from the webcam/ microphone module. Remove the display panel cable. The display panel cable is available using spare part number 700800-001. 12. If it is necessary to replace the webcam/microphone module: CAUTION: Handle the webcam/microphone module with caution. This module has a thin profile and is susceptible to damage when not handled carefully. a. Release the webcam/microphone module (1) as far as the webcam/microphone module allows. 50 Chapter 4 Removal and replacement procedures
  • 55. b. c. Disconnect the webcam/microphone module cable (2) from the webcam/ microphone module. Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 700818-001. Reverse this procedure to reassemble and install the display assembly. Component replacement procedures 51
  • 56. TouchPad Description TouchPad (includes cable) Before removing the TouchPad, follow these steps: Spare part number 701825-001 1. 2. 3. 4. 5. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. Disconnect all external devices from the computer. Remove the bottom cover (see Bottom cover on page 33). Remove the battery (see Battery on page 35). Remove the TouchPad: 1. 2. 3. Release the ZIF connector to which the TouchPad cable is attached, and then disconnect the TouchPad cable (1) from the TouchPad system board. Detach the TouchPad cable (2) from the top cover. (The TouchPad cable is attached to the top cover with double-sided tape at two locations.) Remove the seven Phillips PM2.0×3.0 screws (3) that secure the TouchPad to the top cover. 52 Chapter 4 Removal and replacement procedures
  • 57. 4. 5. 6. Remove the front speaker cables (1) from the clips built into the top cover and the top edge of the TouchPad. Lift the top edge of the TouchPad (2) until it rests at an angle. Slide the TouchPad (3) forward, and then remove the TouchPad. Reverse this procedure to install the TouchPad. Component replacement procedures 53
  • 58. Front speakers Description Front speakers (includes left and right front speakers, cables, and 4 rubber isolators) Before removing the front speakers, follow these steps: Spare part number 700810-001 1. 2. 3. 4. 5. 6. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. Disconnect all external devices from the computer. Remove the bottom cover (see Bottom cover on page 33). Remove the battery (see Battery on page 35). Remove the TouchPad (see TouchPad on page 52). Remove the front speakers: 1. 2. 3. 4. Release the ZIF connector to which the TouchPad cable is attached, and then disconnect the TouchPad cable (1) from the system board. Disconnect the front speaker cable (2) from the system board. Release the front speaker cables (3) from the clips built into the top cover. NOTE: Make sure the front speaker cables are released from underneath the TouchPad cable. Remove the four Phillips PM2.0×3.0 broad head screws (4) that secure the front speakers to the top cover. 54 Chapter 4 Removal and replacement procedures
  • 59. 5. Remove the front speakers (5). NOTE: The front speakers include four rubber isolators (6). These isolators are crucial to the performance of the speakers. Reverse this procedure to install the front speakers. Component replacement procedures 55
  • 60. TouchPad LED board Description TouchPad LED board (includes cable) Before removing the TouchPad LED board, follow these steps: Spare part number 700012-001 1. 2. 3. 4. 5. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. Disconnect all external devices from the computer. Remove the bottom cover (see Bottom cover on page 33). Remove the battery (see Battery on page 35). Remove the TouchPad LED board: 1. 2. 3. 4. Release the ZIF connector (1) to which the TouchPad LED board cable is attached, and then disconnect the TouchPad LED board cable from the system board. Detach the TouchPad LED board cable (2) from the top cover. (The TouchPad LED board cable is attached to the top cover with double-sided tape.) Release the TouchPad LED board (3) from the clips (4) built into the top cover. Remove the TouchPad LED board and cable (5), making sure to route the cable underneath the TouchPad cable. Reverse this procedure to install the TouchPad LED board and cable. 56 Chapter 4 Removal and replacement procedures
  • 61. Power connector cable Description Power connector cable (includes bracket) Before removing the power connector cable, follow these steps: Spare part number 700802-001 1. 2. 3. 4. 5. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. Disconnect all external devices from the computer. Remove the bottom cover (see Bottom cover on page 33). Disconnect the battery cable from the system board (see Battery on page 35). Remove the power connector cable: 1. 2. 3. 4. Disconnect the power cable (1) from the system board. Release the power cable from the clips (2) and the routing channel built into the top cover. Remove the two Phillips PM2.0×4.5 screws (3) that secure the power connector and bracket to the top cover. Remove the power connector bracket (4). Component replacement procedures 57
  • 62. 5. Remove the power connector (5) and cable. Reverse this procedure to install the power connector cable and bracket. 58 Chapter 4 Removal and replacement procedures
  • 63. Multimedia board Description Multimedia board (includes audio port, Card Reader, USB port, and cable) Before removing the multimedia board, follow these steps: Spare part number 701820-001 1. 2. 3. 4. 5. 6. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. Disconnect all external devices from the computer. Remove the bottom cover (see Bottom cover on page 33). Disconnect the battery cable from the system board (see Battery on page 35). Remove the power connector cable (see Power connector cable on page 57). Remove the multimedia board: 1. 2. 3. Disconnect the multimedia board cable (1) from the system board. Remove the Phillips PM2.0×4.5 screw (2) that secures the multimedia board to the top cover. Remove the multimedia board (3) and cable. Component replacement procedures 59
  • 64. Reverse this procedure to install the multimedia board. Memory module Description 4-GB memory module (PC3, 12800, 1600-MHz) 2-GB memory module (PC3, 12800, 1600-MHz) Memory shield Spare part number 691740-001 691739-001 701817-001 Update BIOS before adding memory modules Before adding new memory, make sure you update the computer to the latest BIOS. CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems. To update BIOS: 1. 2. 3. 4. 5. 6. 7. 8. Navigate to www.hp.com. Click Support & Drivers > click Drivers & Software. In the Enter a product name/number box, type the computer model information, and then click Search. Click the link for the computer model. Select the operating system, and then click Next. Under Step 2: Select a Download, click the BIOS link. Click the link for the most recent BIOS. Click the Download button, and then follow the on-screen instructions. Before removing a memory module, follow these steps: 1. 2. 3. 4. 5. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. Disconnect all external devices from the computer. Remove the bottom cover (see Bottom cover on page 33). Disconnect the battery cable from the system board (see Battery on page 35). Remove the memory module: 1. Remove the Phillips PM2.0×3.0 screw (1) and the Phillips PM2.0×4.5 screw (2) that secure the memory shield to the top cover. 60 Chapter 4 Removal and replacement procedures
  • 65. 2. 3. 4. Remove the memory shield (3). Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The memory module tilts up.) Remove the memory module (2) by pulling the module away from the slot at an angle. Component replacement procedures 61
  • 66. Reverse this procedure to install a memory module. System board Description Equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10-GHz), 1600- MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system without trusted platform module security for use only in the People's Republic of China and Russia Equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10-GHz), 1600- MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system without trusted platform module security for use only in the People's Republic of China and Russia Equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10-GHz), 1600- MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 7 operating system without trusted platform module security for use only in the People's Republic of China and Russia Equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-GHz), 1600- MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system without trusted platform module security for use only in the People's Republic of China and Russia Equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-GHz), 1600- MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 7 operating system without trusted platform module security for use only in the People's Republic of China and Russia Equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-GHz), 1600- MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system with trusted platform module security for use in all countries and regions except the People's Republic of China and Russia Equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-GHz), 1600- MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system with trusted platform module security for use in all countries and regions except the People's Republic of China and Russia Equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-GHz), 1600- MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 7 operating system with trusted platform module security for use in all countries and regions except the People's Republic of China and Russia Equipped with an Intel Dual Core i5-3337U 1.80-GHz processor (turbo up to 2.70-GHz), 1600- MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system without trusted platform module security for use only in the People's Republic of China and Russia Equipped with an Intel Dual Core i5-3337U 1.80-GHz processor (turbo up to 2.70-GHz), 1600- MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system without trusted platform module security for use only in the People's Republic of China and Russia Equipped with an Intel Dual Core i5-3337U 1.80-GHz processor (turbo up to 2.70-GHz), 1600- MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 7 operating system without trusted platform module security for use only in the People's Republic of China and Russia Equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600- MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system without trusted platform module security for use only in the People's Republic of China and Russia Equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600- MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 7 operating system without trusted platform module security for use only in the People's Republic of China and Russia Spare part number 715044-601 715044-501 715044-001 704055-501 704055-001 700814-601 700814-501 700814-001 715045-601 715045-501 715045-001 704056-501 704056-001 62 Chapter 4 Removal and replacement procedures
  • 67. Description Equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600- MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system with trusted platform module security for use in all countries and regions except the People's Republic of China and Russia Equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600- MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system with trusted platform module security for use in all countries and regions except the People's Republic of China and Russia Equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600- MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 7 operating system with trusted platform module security for use in all countries and regions except the People's Republic of China and Russia Before removing the system board, follow these steps: Spare part number 700816-601 700816-501 700816-001 1. 2. 3. 4. 5. 6. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. Disconnect all external devices from the computer. Remove the bottom cover (see Bottom cover on page 33). Remove the battery (see Battery on page 35). Remove the fan (see Fan on page 39). NOTE: When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ● ● ● ● ● WLAN module (see WLAN module on page 37) Solid-state drive (see Solid-state drive on page 40) Memory module and shield (see Memory module on page 60) Heat sink (see Heat sink on page 65) RJ-45 jack cover (see RJ-45 jack cover on page 67) Component replacement procedures 63
  • 68. Remove the system board: 1. 2. Disconnect the following cables from the system board: (1) Display panel touch cable (2) Rear speaker cable (3) Power button board cable (4) Display panel cable (5) WLAN antenna cables (6) Front speaker cable (7) Hard drive connector cable (8) Keyboard backlight cable (9) Keyboard cable (10) TouchPad LED board cable (11) Multimedia board cable (12) Power connector cable (13) RTC battery cable (14) TouchPad cable Remove the five Phillips PM2.0×4.5 screws (1) and the three Phillips PM2.0×3.0 screws (2) that secure the system board to the top cover. 64 Chapter 4 Removal and replacement procedures
  • 69. 3. Remove the system board (3). Reverse this procedure to install the system board. Heat sink Description Heat sink (includes replacement thermal material) Before removing the heat sink, follow these steps: Spare part number 700804-001 1. 2. 3. 4. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. Disconnect all external devices from the computer. Remove the bottom cover (see Bottom cover on page 33), and then remove the following components: a. b. c. Battery (see Battery on page 35) Fan (see Fan on page 39) System board (see System board on page 62) Component replacement procedures 65
  • 70. Remove the heat sink: 1. 2. Following the 1, 2, 3, 4 sequence stamped into the heat sink, remove the four Phillips PM2.0×4.5 screws (1) that secure the heat sink to the system board. Remove the heat sink (2). NOTE: Due to the adhesive quality of the thermal material located between the heat sink and the system board components, it may be necessary to move the heat sink from side to side to detach it. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink and system board spare part kits. Thermal paste is used on the processor (1) and the section of the heat sink (2) that services it. 66 Chapter 4 Removal and replacement procedures
  • 71. Reverse this procedure to install the heat sink. RJ-45 jack cover Description RJ-45 jack cover Before removing the RJ-45 jack cover, follow these steps: Spare part number 701816-001 1. 2. 3. 4. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. Disconnect all external devices from the computer. Remove the bottom cover (see Bottom cover on page 33), and then remove the following components: a. b. c. Battery (see Battery on page 35) Fan (see Fan on page 39) System board (see System board on page 62) Component replacement procedures 67
  • 72. Remove the RJ-45 jack cover: 1. 2. 3. 4. Turn the system board upside down, with the USB connectors toward you. Remove the two Phillips PM2.0×4.5 screws (1) that secure the RJ-45 jack cover to the system board. Turn the system board right side up, with the USB connectors toward you. Remove the RJ-45 jack cover (2). Reverse this procedure to install the RJ-45 jack cover. 68 Chapter 4 Removal and replacement procedures
  • 73. Keyboard NOTE: The keyboard spare part kit includes a keyboard, keyboard cable, keyboard backlight cable, keyboard shield, and pointing stick cable. For use in country/region Spare part number For use in country/region Spare part number Keyboard with backlight and pointing stick: For use in Belgium For use in Canada For use in Denmark, Finland, and Norway For use in France For use in Germany For use in Greece For use in Israel For use in Italy 700807-A41 700807-DB1 700807-DH1 700807-051 700807-041 700807-151 700807-BB1 700807-061 For use in the Netherlands For use in Portugal For use in Russia For use in Saudi Arabia For use in Spain For use in Switzerland For use in Turkey For use in the United Kingdom 700807-B31 700807-131 700807-251 700807-171 700807-071 700807-BG1 700807-141 700807-031 and Singapore For use in Latin America 700807-161 For use in the United States 700807-001 Before removing the keyboard, follow these steps: 1. 2. 3. 4. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. Disconnect all external devices from the computer. Remove the bottom cover (see Bottom cover on page 33), and then remove the following components: a. b. c. Battery (see Battery on page 35) Fan (see Fan on page 39) System board (see System board on page 62) Component replacement procedures 69
  • 74. Remove the keyboard: 1. 2. 3. Remove the 20 Phillips PM2.0×3.0 screws that secure the keyboard shield to the top cover. Remove the 8 Phillips PM1.5×2.0 screws that secure the keyboard shield to the top cover. Remove the keyboard shield. 70 Chapter 4 Removal and replacement procedures
  • 75. 4. 5. Remove the two Phillips PM2.0×3.0 screws (1) and the five Phillips PM1.5×2.0 screws (2) that secure the keyboard to the top cover. Remove the keyboard (3). Reverse this procedure to install the keyboard. Rear speakers Description Rear speakers (includes left and right rear speakers, cables, and 2 rubber isolators) Before removing the rear speakers, follow these steps: Spare part number 701821-001 1. 2. 3. 4. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. Disconnect all external devices from the computer. Remove the bottom cover (see Bottom cover on page 33), and then remove the following components: a. b. c. Battery (see Battery on page 35) Fan (see Fan on page 39) System board (see System board on page 62) Component replacement procedures 71
  • 76. Remove the rear speakers: 1. 2. Remove the two Phillips PM2.0×3.0 broad head screws (1) that secure the rear speakers to the top cover. Remove the rear speakers (2) from the top cover. NOTE: The rear speakers include two rubber isolators (6). These isolators are crucial to the performance of the speakers. Reverse this procedure to install the rear speakers. WLAN antenna Description Antenna Kit (includes left and right WLAN antenna cables and transceivers) Before removing the WLAN antenna, follow these steps: Spare part number 700796-001 1. 2. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer. 72 Chapter 4 Removal and replacement procedures
  • 77. 3. 4. Disconnect all external devices from the computer. Remove the bottom cover (see Bottom cover on page 33), and then remove the following components: a. b. c. Battery (see Battery on page 35) Fan (see Fan on page 39) System board (see System board on page 62) Remove the WLAN antenna: 1. 2. 3. Detach the WLAN antenna transceivers (1) from the top cover. (The WLAN antenna transceivers are attached to the top cover with double-sided tape.) Release the WLAN antenna cables from the clips (2) and routing channel built into the top cover. Remove the WLAN antenna cables and transceivers (3) from the top cover. Reverse this procedure to install the WLAN antenna. Component replacement procedures 73
  • 78. 5 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory. Starting Setup Utility (BIOS) To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10. Information about how to navigate in Setup Utility (BIOS) is located at the bottom of the screen. NOTE: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the computer from operating properly. Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn +esc (if you are already in Windows) or by using Setup Utility (BIOS). 1. 2. 3. Start Setup Utility (BIOS). Use the arrow keys to select Main. To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit, select Exit Discarding Changes, and then press enter. 74 Chapter 5 Using Setup Utility (BIOS) and System Diagnostics
  • 79. Downloading a BIOS update CAUTION: CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions: Do not disconnect power from the computer by unplugging the power cord from the AC outlet. Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. 2. 3. 4. From the Start screen, select the HP Support Assistant app. Select Updates and tune-ups, and then select Check for HP updates now. Follow the on-screen instructions. At the download area, follow these steps: a. b. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive. Follow the on-screen instructions to download your selection to the hard drive. Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update. NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps: 1. 2. 3. 4. 5. From the Start screen, type e, and then select File Explorer. Click your hard drive designation. The hard drive designation is typically Local Disk (C:). Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update. Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Updating the BIOS 75
  • 80. Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. To start System Diagnostics: 1. 2. Turn on or restart the computer, quickly press esc, and then press f2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc. 76 Chapter 5 Using Setup Utility (BIOS) and System Diagnostics
  • 81. 6 Specifications Computer specifications Dimensions Metric U.S. Width Depth Height (front to rear) Weight Input power Operating voltage and current Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating 37.79 cm 25.44 cm 1.79 to 2.22 cm 2.25 kg 19.5 V dc @ 3.33 A – 65 W 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m 14.88 in 10.02 in 0.72 to 0.87 in 4.86 lbs 41°F to 95°F -4°F to 140°F -50 ft to 10,000 ft -50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures. Computer specifications 77
  • 82. 15.6-inch SGA display specifications Dimensions Metric U.S. Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution 19.60 cm 34.70 cm 39.80 cm Up to 16.8 million 200:1 (typical) 300 nits (typical) 7.72 in 13.66 in 15.67 in Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 0.197 × 0.197 mm 1920 × 1080 RGB vertical stripe LED 80 × 25 3.46 W ±65° horizontal, ±50° vertical (typical) 78 Chapter 6 Specifications
  • 83. Hard drive specifications Dimensions 500-GB, 7200-rpm* 500-GB, 5000-rpm* Height Length Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average (read/write) Maximum Logical blocks Disk rotational speed Operating temperature 7.0 mm 100.4 mm 69.9 mm 110 g SATA 1.1 GB/sec ATA security 1.5 ms 11/13 ms 22 ms 500-GB* 976,773,168 7200 rpm 7.0 mm 100.4 mm 69.9 mm 110 g SATA 1.1 GB/sec ATA security 1.5 ms 11/13 ms 22 ms 500-GB* 976,773,168 5400 rpm *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. Hard drive specifications 79
  • 84. 7 Backing up, restoring, and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps. This chapter provides information about the following processes: ● ● Creating recovery media and backups Restoring and recovering your system NOTE: This guide describes an overview of backing up, restoring and recovering options. For more details about the tools provided, see Help and Support. From the Start screen, type h, and then select Help and Support. Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1. After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. HP Recovery media you create will provide the following recovery options: ● ● ● System Recovery—Reinstalls the original operating system and the programs that were installed at the factory. Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. Factory Reset—Restores the computer to the state its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory. 80 Chapter 7 Backing up, restoring, and recovering