What are Rich Internet Applications or RIAs? Are they the panacea for everything that ails us? User Experience expert Laurie Gray from OneSpring discusses some of the most common attitudes toward RIA's and addresses the 5 biggest myths surrounding this exciting technology.
An introductory workshop on UX design, taught to design thinking students at the Hasso-Plattner-Institut School of Design Thinking in Potsdam, Germany.
Companion website: http://paperandcode.weebly.com
Software used in the workshop: Sketch, Invision
Human Interaction Keynote Brushfire Interactive July 2015Ryan Smeets
AZIMA Keynote from July 23, 2015. Ryan Smeets, Director of Client Strategy at Brushfire Interactive lead a discussion on the topic of UX/UI: Design for Human Interaction
For PR and Communications people who want to do it on the social webSteve Seager
A social media primer for PR and communications people looking for a way in to the social web. Contents: 1. Spot the difference between social networks, social media and social web 2. How many people are using it and what they are doing there 3. Connect, content & conversation - a little framework to start thinking in 4. Facebook - The Very Unofficial Architecture League Table 2010
5. Useful links for more free stuff!
A tutorial session on UXD hacks I gave at O'Reilly Etech in 2004.
Original context here: http://conferences.oreillynet.com/cs/et2004/view/e_sess/4767
"User-Centered Design and participatory product development are established, proven techniques for making interfaces and information understandable. But how is it possible to use them when your knowledge, the technology, and the possible markets are moving so quickly? Is it possible to create alpha-tech that defines a new market and is a joy to use? UI Design for Alien Cowboys is a three-hour tutorial and workshop that proposes that it is."
An introductory workshop on UX design, taught to design thinking students at the Hasso-Plattner-Institut School of Design Thinking in Potsdam, Germany.
Companion website: http://paperandcode.weebly.com
Software used in the workshop: Sketch, Invision
Human Interaction Keynote Brushfire Interactive July 2015Ryan Smeets
AZIMA Keynote from July 23, 2015. Ryan Smeets, Director of Client Strategy at Brushfire Interactive lead a discussion on the topic of UX/UI: Design for Human Interaction
For PR and Communications people who want to do it on the social webSteve Seager
A social media primer for PR and communications people looking for a way in to the social web. Contents: 1. Spot the difference between social networks, social media and social web 2. How many people are using it and what they are doing there 3. Connect, content & conversation - a little framework to start thinking in 4. Facebook - The Very Unofficial Architecture League Table 2010
5. Useful links for more free stuff!
A tutorial session on UXD hacks I gave at O'Reilly Etech in 2004.
Original context here: http://conferences.oreillynet.com/cs/et2004/view/e_sess/4767
"User-Centered Design and participatory product development are established, proven techniques for making interfaces and information understandable. But how is it possible to use them when your knowledge, the technology, and the possible markets are moving so quickly? Is it possible to create alpha-tech that defines a new market and is a joy to use? UI Design for Alien Cowboys is a three-hour tutorial and workshop that proposes that it is."
Presentation held for Microsoft Norway 11.12.2007.
- Who am I?
- What is design?
- Design is not...
- Bad design
- Tips how to talk better to your designer
- Microsoft
- Apple
- Is it really Microsoft?!
Slides from my talk at Cambridge Usability Group on the 12th of May 2014
http://www.eventbrite.co.uk/e/designing-better-ux-deliverables-tickets-11542298325
Needing to produce some kind of deliverables throughout a project is inevitable: it might be user research reports to inform senior stakeholder; usability test results to communicate to developers; sketches and wireframes to pass on to web designers.
Just as we make the products and services we design easy to use, the UX of UX is about communicating your thinking in a way that ensures that what you've defined is easy to understand for the reader. It's about adapting the work you do to the project in question and finding the right balance of making people want to look through your work whilst not spending unnecessary time on making it pretty.
This presentation grew out of my experience working with an information architecture that was incomplete and lacked generative research to understand the users. I was tasked with finding ways to validate the IA while providing useful user insight for future design changes. To meet the goal, I studied card sorts in depth and developed useful techniques for problems that often arise but are seldom discussed.
I also explored the use of other IA validation techniques such as task-based tree tests and click tests to complement and cross-validate card sort findings. Through the use of mixed methodology within-subject study design, card sort data can be more easily understood and validated by the outcomes of tree tests and click tests.
This presentation will provide practitioners with information about card sorting in advanced situations. Specifically it will cover card sorting when applied to complex hierarchies, multiple audiences, and information architecture validation.
Presented by Caron Garstka at UXPA 2018
Catalyze Webcast - Five Myths Of RIA With Laurie Gray - 031808Tom Humbarger
What are Rich Internet Applications or RIAs? Are they the panacea for everything that ails us? User Experience expert Laurie Gray from OneSpring will discuss some of the most common attitudes toward RIA’s and address the 5 biggest myths surrounding this exciting technology. This presentation was used in the March 18, 2008 Catalyze Community Webcast.
A high level broad stroke intro to User eXperience, starting with a survey, a dash of my own thoughts, some thoughts from Mike Rapp, and some samples and resources. Also some slides from a presentation I did for Great American Teach in in 2014 to 3rd and 5th graders.
An intro to what people (and myself) think UX is. Also who is "doing" UX and how you can do it better. Originally presented at Product Camp Nashville - Sep 2018
Better User Experience for WordPress Sitesaungstad
An introduction to a handful of universal principles of User Experience (UX) design with tips on how to implement them on a WordPress site. Many of the ideas are easy to implement and will be useful for any site really - large or small, wordpress or not.
Presented to the WordPress Geneva group on April 23, 2013. Thanks & enjoy!
Held at UX Camp Europe 2022
A talk on how UX designers can avoid intense swings between hubris / overconfidence and frustration / imposter syndrome. My claim: Both are caused by a number of popular self-deceptions of our discipline. Understanding them can help reduce your emotional amplitudes to a healthy level.
UX + Agile: The Good, The Bad, and The UglyJoshua Randall
There's a rumor going around that user experience (UX) and Agile don't play well together. In this talk, I'll explain that they do -- most of the time! I will draw on my experiences at three large Cleveland companies.
Fail Fast, Learn Fast, Move Fast: My UX journey to move fasterJeremy Johnson
We've all heard about the Lean Startup, and now Lean UX. This is a intro into how I've been using these methods to speed up the UX process, and work better within product teams.
What is service prototyping? How do you do it? When? An introduction to the topic with an overview on a practical case, presented during Rome's Service Design Jam 2017
In this presentation Joseph Dickerson, UX Architect for Fortune 500 Company Fiserv, discusses best practices in UX design for mobile with some practical examples and approaches. Topics covered:
- How to do mobile ethnographic research, to understand mobile personas and usage patterns
- Designing for the "immediacy of now", "ego-centric design" and for context of use
- Designing for device constraints
- Mobile usability testing and documentation
ID14 – my 2014 observations in interactive designPetra Sell
In our business, time never stands still. In order to keep up with the latest developments in user interface design, browse through more than 100 slides full of insides and inspirations.
this si a follow-up of http://www.slideshare.net/ProphetsAgency/trends-in-interactive-design-2013
Do you miss a voice-over?
Download this presentation including my speaker notes for 3 euro on https://gum.co/id14
or book me for a presentation in your office or next event
http://volpelino.com/id14
Presentation held for Microsoft Norway 11.12.2007.
- Who am I?
- What is design?
- Design is not...
- Bad design
- Tips how to talk better to your designer
- Microsoft
- Apple
- Is it really Microsoft?!
Slides from my talk at Cambridge Usability Group on the 12th of May 2014
http://www.eventbrite.co.uk/e/designing-better-ux-deliverables-tickets-11542298325
Needing to produce some kind of deliverables throughout a project is inevitable: it might be user research reports to inform senior stakeholder; usability test results to communicate to developers; sketches and wireframes to pass on to web designers.
Just as we make the products and services we design easy to use, the UX of UX is about communicating your thinking in a way that ensures that what you've defined is easy to understand for the reader. It's about adapting the work you do to the project in question and finding the right balance of making people want to look through your work whilst not spending unnecessary time on making it pretty.
This presentation grew out of my experience working with an information architecture that was incomplete and lacked generative research to understand the users. I was tasked with finding ways to validate the IA while providing useful user insight for future design changes. To meet the goal, I studied card sorts in depth and developed useful techniques for problems that often arise but are seldom discussed.
I also explored the use of other IA validation techniques such as task-based tree tests and click tests to complement and cross-validate card sort findings. Through the use of mixed methodology within-subject study design, card sort data can be more easily understood and validated by the outcomes of tree tests and click tests.
This presentation will provide practitioners with information about card sorting in advanced situations. Specifically it will cover card sorting when applied to complex hierarchies, multiple audiences, and information architecture validation.
Presented by Caron Garstka at UXPA 2018
Catalyze Webcast - Five Myths Of RIA With Laurie Gray - 031808Tom Humbarger
What are Rich Internet Applications or RIAs? Are they the panacea for everything that ails us? User Experience expert Laurie Gray from OneSpring will discuss some of the most common attitudes toward RIA’s and address the 5 biggest myths surrounding this exciting technology. This presentation was used in the March 18, 2008 Catalyze Community Webcast.
A high level broad stroke intro to User eXperience, starting with a survey, a dash of my own thoughts, some thoughts from Mike Rapp, and some samples and resources. Also some slides from a presentation I did for Great American Teach in in 2014 to 3rd and 5th graders.
An intro to what people (and myself) think UX is. Also who is "doing" UX and how you can do it better. Originally presented at Product Camp Nashville - Sep 2018
Better User Experience for WordPress Sitesaungstad
An introduction to a handful of universal principles of User Experience (UX) design with tips on how to implement them on a WordPress site. Many of the ideas are easy to implement and will be useful for any site really - large or small, wordpress or not.
Presented to the WordPress Geneva group on April 23, 2013. Thanks & enjoy!
Held at UX Camp Europe 2022
A talk on how UX designers can avoid intense swings between hubris / overconfidence and frustration / imposter syndrome. My claim: Both are caused by a number of popular self-deceptions of our discipline. Understanding them can help reduce your emotional amplitudes to a healthy level.
UX + Agile: The Good, The Bad, and The UglyJoshua Randall
There's a rumor going around that user experience (UX) and Agile don't play well together. In this talk, I'll explain that they do -- most of the time! I will draw on my experiences at three large Cleveland companies.
Fail Fast, Learn Fast, Move Fast: My UX journey to move fasterJeremy Johnson
We've all heard about the Lean Startup, and now Lean UX. This is a intro into how I've been using these methods to speed up the UX process, and work better within product teams.
What is service prototyping? How do you do it? When? An introduction to the topic with an overview on a practical case, presented during Rome's Service Design Jam 2017
In this presentation Joseph Dickerson, UX Architect for Fortune 500 Company Fiserv, discusses best practices in UX design for mobile with some practical examples and approaches. Topics covered:
- How to do mobile ethnographic research, to understand mobile personas and usage patterns
- Designing for the "immediacy of now", "ego-centric design" and for context of use
- Designing for device constraints
- Mobile usability testing and documentation
ID14 – my 2014 observations in interactive designPetra Sell
In our business, time never stands still. In order to keep up with the latest developments in user interface design, browse through more than 100 slides full of insides and inspirations.
this si a follow-up of http://www.slideshare.net/ProphetsAgency/trends-in-interactive-design-2013
Do you miss a voice-over?
Download this presentation including my speaker notes for 3 euro on https://gum.co/id14
or book me for a presentation in your office or next event
http://volpelino.com/id14
Top 6 ways developers mess up on User Experience (and how to avoid them) [SF ...Kate Rutter
Oh those pesky UI problems! Sadly, only a few are easily answerable. This talk does that and then frames two important underlying beliefs that impact how developers and designers can get the most of of UX by teasing apart UX and UI (they are *so* not the same thing!) and by broadening the perspective on what makes great products (not just great code.)
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User Experience & RIA’s: How does it all come together?
1. UX & RIA’s
User Experience & RIA’s:
How does it all come together?
Laurie Gray
Senior User Experience Architect, OneSpring
AJAXWorld
October 22, 2008
Laurie Gray lgray@onespring.net
2. UX & RIA’s
Agenda
Intro
Goals of this presentation
How did we get here?
Boiling it down
Working on your own
Wrapup
Laurie Gray lgray@onespring.net
3. UX & RIA’s
Intro: Me
Usability engineer
Usability specialist
User Experience architect
Atlanta-based consultant
Laurie Gray lgray@onespring.net
4. UX & RIA’s
Intro: You
UX Group?
Product managers?
Designers?
Solo or team?
Laurie Gray lgray@onespring.net
5. UX & RIA’s
The good news about this presentation
You’ll leave here with an understanding of
what it takes to make a dynamic interface
usable
You’ll have specific tools to use in your work
What I’m talking about applies to any
technology, any platform.
Laurie Gray lgray@onespring.net
6. UX & RIA’s
The bad news about this presentation
No code samples
Laurie Gray lgray@onespring.net
8. UX & RIA’s
“Those who cannot learn from
history are doomed to repeat it.”
-Santayana
Laurie Gray lgray@onespring.net
9. UX & RIA’s
Frederick Taylor
A Brief History
of User
1911
Experience
Laurie Gray lgray@onespring.net
10. UX & RIA’s
WWII: A shift in
thinking - make it
WWI
work for everyone
1914-1918 1930’s 1941-1945 1945-1965
Military Applications
Postwar period
and Simulations
Laurie Gray lgray@onespring.net
11. UX & RIA’s
Postmodern
Period
But then...
...there’s the Web
1965-present
1965-present
Laurie Gray lgray@onespring.net
12. UX & RIA’s
Human Factors
?
Interaction Design
Usability
User Experience
Experience Design
Laurie Gray lgray@onespring.net
13. UX & RIA’s
The bottom line:
We want to make stuff easy for people to use.
The goal: the interface should be so transparent that
users don’t even need to think about it and it should
it,
never, ever disrupt them from the task of why they
came to the site to begin with.
But how?
Laurie Gray lgray@onespring.net
14. UX & RIA’s
The secret:
We observe users carefully
We understand how people think
Laurie Gray lgray@onespring.net
16. UX & RIA’s
Amazing transactional capability means changes in
flow, navigation, and content, impacting concepts
such as personalization and customization.
Visually moving, transactional GUIs are forcing us
to think differently about web conventions, web
controls, content, and navigation as well, but even
as it becomes more mainstream we can be certain
that our users are not thinking about this in the
same way we do.
-Me
Laurie Gray lgray@onespring.net
17. UX & RIA’s
“Those who cannot learn from
history are doomed to repeat it.”
-Santayana
Laurie Gray lgray@onespring.net
18. UX & RIA’s
The deal with RIA’s
Heritage from a usability perspective:
Nielsen’s 2000 article “Flash: 99% Bad”:
encourages design abuse
breaks web fundamentals
distracts from a site’s core values
and more...
Laurie Gray lgray@onespring.net
19. UX & RIA’s
So what’s the problem?
Many of the same complaints are being
levied against dynamic applications:
encourages design abuse
breaks web fundamentals
what about accessibility?
Laurie Gray lgray@onespring.net
20. UX & RIA’s
How you fit into the equation:
Devsigner
Devsigner:
Tools are forcing developers to think more
like designers than ever before.
Good news: you can learn to design for
your users.
Great news: it’s not that painful or hard.
Laurie Gray lgray@onespring.net
21. UX & RIA’s
How do you create a GUI?
Borrow code/use libraries
Copy existing apps
Talk to your colleagues
Hire a consultant
Make it up as you go
Just dig in!
Laurie Gray lgray@onespring.net
22. UX & RIA’s
You don’t have to be a designer.
You just have to design the right things, well.
It’s not rocket science. It’s not magic.
Laurie Gray
23. UX & RIA’s
Here’s your to-do list.
Laurie Gray
24. UX & RIA’s
1. Create your roadmap
Are you building a lending library or gas station?
Who are your allies?
Create your own plans if you don’t have the
external resources to do them for you.
Make sure you have agreement and buy in.
Recognize your boundaries and constraints.
Laurie Gray lgray@onespring.net
25. UX & RIA’s
2. Keep the user squarely in your sights.
Who is your user?
Ever heard of personas?
Innovation for the sake of innovation is
not always good.
Not everything needs to look and work
like Facebook.
Laurie Gray lgray@onespring.net
26. UX & RIA’s
3. Have a plan.
Before you start building, have a plan:
When?
How big?
For whom?
The 80/20 rule is immensely helpful in these
discussions.
Laurie Gray lgray@onespring.net
27. UX & RIA’s
4. Don’t make your users relearn everything.
What my grandmother knows about the Web:
I enter stuff in forms.
I click on buttons. They do stuff.
I click on links. They take me places.
I want it to be simple but it’s not.
Laurie Gray lgray@onespring.net
29. UX & RIA’s
5. Create and use patterns
It’s ok to set new directions - sensibly and
within reason
If you can’t be standard with everyone
else, at least be standard with yourself.
Ultimately, it will make your work easier.
Consider iPhone, Yahoo, and others as
models
Laurie Gray lgray@onespring.net
30. UX & RIA’s
Bonus! How do you know when you’re done?
Ask your users - did you do what you set out
to do?
use your avenues of contact
request feedback on the site
create a user advisory board
failing all else, ask your grandmother
Laurie Gray lgray@onespring.net
32. UX & RIA’s
The bare minimum reading list
Don’t Make Me Think - Steve Krug
The Inmates are Running the Asylum - Alan Cooper
Web Application Form Design - Luke Wroblewski
Elements of User Experience - Jesse James Garrett
Designing Web Usability - Jakob Nielsen
Information Architecture for the World Wide Web - Louis Rosenfeld
Edward Tufte’s Information Design series (4)
Designing Interfaces - Jenifer Tidwell
Handbook of Usability Testing - Jeffrey Rubin
Laurie Gray lgray@onespring.net
33. UX & RIA’s
Contact me
lgray@onespring.net
Laurie Gray lgray@onespring.net