This document provides information about an event including sponsor details, social activities, speaker bios, and additional resources. It encourages attendees to collect sponsor stamps for raffle entries, participate in social media with event hashtags, and thanks sponsors. The main speaker is introduced as an enthusiast of collaboration and Microsoft technologies who is passionate about people and knowledge sharing.
3. Sponsor Raffle!!!
• Each sponsor stamp will opt you into sponsor raffle prize and mailings
• Collect 7 or more sponsor stamps on your Badge to be eligible for the
Xbox One X
• Hand entire Badge/ ribbon back into registration desk at end of day to
enter the prize draw
• Badges drawn at 5.15pm in Trinobantes (if you are drawn and do not
have the pre-requisite stamp/s….. You’ll lose!)
4. Social
• Tweet on #spscambridge OR #sqlsatcambridge
• We have Giant Jenga, Giant Connect 4, Giant Kerplunk and Sack races!
• Post event, join us for a SharePint/ SQLPint from our bar
• Don’t forget to thank Sponsors, Volunteers and Speakers!
• The event doors will close at 6.30pm
5. About
Antje Lamartine
• Collaboration Consultant & Enthusiast
• SP2010 / SP2013 / O365
• My Passions: Skiing, Knitting, Passing on my Knowledge
• People, People, People
• www.linkedin.com/in/antjelamartine
• @AntjeLamartine
9. • What type of Industry?
• Which Version of Technology are we on?
Train
• What type of Training?
• Productivity Tools
• Solution specific
• Demo Success Stories
• Who’s the Audience?
• Delivery
• Lunch & Learn Sessions
• Mandatory Team Training Sessions
• Tutorials & User Manuals
Tech Acumen? Or Lack thereof?
KEEP GIVING | BE CONSISTENT
10. Missed Target
• Focus on Solution rather than Need
• Original Need changed
• Priorities changed
Engage
• Thorough solicitation of requirements
• Dream big, and start small
• Implement in phases
• Keep communicating / regular check ins
STAY IN TOUCH
11. Communication
• Was there any communication?
• What was communicated?
• Was the right audience targeted?
Interact
• Stay in control of communication
• What / Why / When
• Communicate often
• Use Different Means
• Provide Feedback Mechanism
WHAT’S IN IT FOR THEM
12. Support
• Delivered but not trained?
• Was Support considered / planned?
• Was the Support team trained?
Empower
• Inform & Train your Support team in time
• Train: Wiki & FAQs
• 1:1, small group, large group
• Internal User Group / “Champions” Program
REWARD
13. Exec Support
• Does it exist? In theory or practice?
• At what level?
Solicit
• Have the conversation
• With Manager AND Executive
• Turn them into advocates
• Provide ROI (Measure & Analyze)
CONTINUE THE CONVERSATION
14. Company Culture
• We’ve always done it that way
• It’s new and shiny – bring it on
• Siloed vs. cross-functional
• Transparent?
• Individual vs. structured processes?
• Clearly Set Company Goals?
BE MINDFUL
21. Don‘t forget to visit our sponsors who
made this day possible!
Thankyou!
22. Resource Links
• Mind Mapping
• https://www.skyword.com/contentstandard/creativity/how-mind-maps-
apply-brain-science-to-creativity/
• ROI by Sarah Haase
• https://blog.splibrarian.com/2014/07/02/land-of-confusion/
• Innovation Games
• https://blog.splibrarian.com/2015/11/30/innovation-games/
• http://www.innovationgames.com
• On Change
• https://www.kotterinternational.com/research-and-perspectives/
Big Effort on Solution
Delivered it – this is how you feel, right?
What Type of Industry?
Make up of work force
Manufacturing
Services
What Version of Technology are we on?
SP2010 / 2013 to O365 can be hard
Desktops vs. Laptops
Outlook / OneNote – pulled in Exchange Admins
PowerPoint – brought in Marketing and tied in branding
Break down potential silos
Solicitation of requirements:
Innovation Games
Mind Mapping
Different Means:
Project Updates
Newsletter
Social Media
Demo a Success Story
Support is Community:
Volunteers
Office Hours
Center of Excellence
The heart of change is in emotions
Pride in ones work
Frustration about redundant tasks
Show – Don’t Tell