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Improving FM service and profitability with InVMA and ThingWorx


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A brief introduction to how connecting building assets to internal systems and processes can improve service and profitability.

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Improving FM service and profitability with InVMA and ThingWorx

  1. 1. An Introduction to Connecting Assets to Improve Service and Profitability © 2015 InVMA Ltd 1 Powering the Internet of Things™Everything:Connected™
  2. 2. 1 Trillion 2035 1B 5B 2010 Apps 50B 2020 An increasing number of assets can be connected Sensors, Devices, Machines 500M Apps ** Connected Applications Unlock the Value 5M Apps
  3. 3. © 2015 InVMA and ThingWorx “As applications and complete systems that communicate with “things” are now built robustly, cheaply and quickly, the benefits available are only limited by our own imagination and ability to embrace change.” So better to think…. “If your assets could talk, what conversation would you have with them and how could they help you?” 3 So the new way thinking about assets is…
  4. 4. © 2015 InVMA and ThingWorx What if? 4 More people…I need cleaning I need repair I’m full, the back is free I need fuel I am ready for the 6pm Gym Class I’m empty I’m using more energy than expected I’ve arrived on site I need refilling My water is corrosive I detect a bio-hazard I’ll raise the bill for usage
  5. 5. © 2015 InVMA and ThingWorx What if? • What if your new client’s assets told you what they were and where they were located? • Link to backend BMS systems and current asset register • What if you cleaned only when a room “thought” it needed it? • Monitor footfall, deskfall and atmosphere or demand • Schedule cleaners based on asset usage (Hotels, Airports, Hospitals) • What if a client’s refrigerator called you out because it “felt” that it was going to fail and wanted to save its contents? • Vibration and temperature sensor identify anomalies based on past failures • Parts ordered and van stocked prior to departure • What if an engineer’s phone identified the job they were on and the time they spent on site? • Geo fencing of assets identifying when an engineer is on site • Automated job reports for engineer • What if your CHP plant could tell a supplier when it needed refuelling and provided an estimate of when it would run out? • Future weather forecast temperature profiles to estimate energy usage • Link to ordering system to auto order fuel or bill for fuel burned not delivered. • What if your asset told you that it thought it needed to retire because it was uneconomic to repair? • What if your client’s building chose its best electricity supplier? • What if……? 5
  6. 6. © 2015 InVMA and ThingWorx Where is the value? 6 • Remote Access to individual sites • Fragmented Information • Reactive Maintenance • Monthly Reporting • Fight Fires • Limited Asset Feedback • High Cost of Service • Guess the landscape • Predictive Maintenance • Evidence based services • Benchmarking of asset performance and energy usage • Reduced cost of delivery • Modelling of asset lifecycle • Remote Access • Proactive Monitoring • Service and consequential Cost Avoidance • Alert on changes of status • Integrate into Workforce Management • Manage warranty claims • Hard and Soft charges based on assets • Track, locate and manage inventory • Pro-active energy management • New revenue generating capabilities • Customer centric applications on standard back-bone • Replenishment management • Remote control of assets • Automated contractual compliance • Managed risk share on asset lifecycle Serviceable Unconnected Connected Intelligent Optimised Differentiated Level 1 Level 2 Level 3 Level 4 Level 5 Level 6+ By providing assets with a voice you create more value for you and your clients….
  7. 7. © 2015 InVMA and ThingWorx But why hasn’t this been adopted already? 7 • It destroys the current FM business model • Perceived lower revenue as predictive maintenance is up to 3x cheaper than reactive • Transparency on performance leaves little to hide in complying strictly with Contractual Performance Indicators • It is too difficult to do • Multiple and Proprietary BMS • Cost of communication and sensors • Big data warehouse projects • Big Investment on Promise of Return • Replaces it with a new one! • Would provide a differentiator • Opportunity to improve margin on contracts • Provides evidence supporting investment in assets by client and associated project work • New revenue streams from analytics and consulting services • It is much easier to do • Access to back-end systems trivial • Sensor and comms cost collapsing • “Facebook” approach to data • Self funding returns Perception Reality
  8. 8. © 2015 InVMA and ThingWorx Sensors, Devices & Equipment Communications Elements Application Enablement Applications Cloud Services Business Systems Internet Mobile Networks Device Clouds Wireless Provisioning The Network ? API API API API  Complex Programming  Difficult to Maintain/Evolve  High Risk, High Cost  Barrier to Innovation The problem is 8
  9. 9. © 2015 InVMA and ThingWorx Edge Intelligence via ThingWorx Edge MicroServer Device Management and Connectivity Application Development and Runtime Tools Vertical Applications Fully Integrated into the Enterprise Internet Mobile Networks Device Clouds Wireless Provisioning The Network The solution is 9 Cloud Services Business Systems Sensors, Devices & Equipment Communications Elements Application Enablement Applications
  10. 10. © 2015 InVMA and ThingWorx A few examples Sensor-based Crop Management Connected Intelligence Specialty Steels Cloud Managed Traffic Management Operational Analytics of Connected Equipment Remote Service for Connected Medical Analyzers WaterWorx Cloud-based Water Management Embedded Smart Sensors for Structural Monitoring Cloud-based Poultry Grow House Management Fleet Logistics for Connected Dairy Trucks 10
  11. 11. © 2015 InVMA and ThingWorx InVMA are the only company in the UK and Ireland that brings together: • Experienced Hardware Engineers, Software Developers and Business Consultants • Industry leading scalable IoT platform, PTC ThingWorx TM • Proven software and hardware, commissioning methods developed over 15 years of successful implementation • Practical continuous improvement and lean change management methods • Partnerships with legacy and new hardware vendors providing comprehensive edge connectivity • A service, support and update capability So why should you speak with us? Transform Consult Design Develop Supply Integrate Support You Our People Software platform & Hardware Partners Our Methods Our Service 11
  12. 12. © 2015 InVMA and ThingWorx How would we start? • Agree the area of most immediate value • Prove the concept • Build internal support • Identify future delivery “sprints” based on business value • Prioritise sprints • Deliver sprints 12
  13. 13. Contact: +44 7889 663 400 13
  14. 14. © 2015 InVMA and ThingWorx The unique platform characteristics are Ubiquitous Device Connectivity Layer ThingWorx provides scalable, secure, embeddable, and easily deployable communications designed for connecting sensors, devices and equipment across any network topology and an communication scenario Model-based Development Reduces Time/Cost by 10X ThingWorx “codeless” development enables you to model the Services, Storage, Events, Collaboration, and Relationships for the Things in your world. This results in high levels of efficiency and reuse, increasing development velocity by 5X – 10X. Event Driven Execution & 3D Storage Engine Event-driven execution supports scale requirements for massive numbers of devices. Optimized & unified storage for time-series, structured, and social data 10X Faster than traditional RDB. Two-way interfacing with big data analytics. 14
  15. 15. © 2015 InVMA and ThingWorx The unique platform characteristics are Mashup Builder: Rapid Creation of Collaborative Workspaces ThingWorx’ “drag and drop” Mashup Builder enables developers and business users to rapidly create collaborative applications, mobile UI, analytics, and search-based BI, helping solve problems and capture opportunities faster SQUEAL: Search-based Intelligence Unlocks Collective Wisdom ThingWorx SQUEAL™ ( Search, Query & Analysis) brings Search to the operational intelligence world, enabling every user to “search the information and Things in their world” Flexible Deployment Options Deploy to meet the needs of the market – Cloud Scale, On-Premise and Embedded options meet the needs of every use case 15