Julie Rapkin and Brad Shapiro sent a letter to Bob Turner regarding an unsatisfactory security deposit refund from their rental property. They demanded Turner refund $1,373.90 of withheld commissions and rent, as well as $672.10 for 15 days of lost use when the property was partially uninhabitable due to flooding. The total amount due is $2,046.00 and must be paid within 5 days via money order, or they will take legal action seeking damages.