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Update on NC Pharmacy
        2011:
  Report from NCAP
           Fred Eckel, MS, FASHP
             Executive Director
  North Carolina Association of Pharmacists
Conflict of Interest
• I am a pharmacist by choice, training,
  and employment, so I see life through a
  pharmacist’s perspective.
• I have a personal faith that influences my
  world view and colors how I interpret life
  events.
• I am registered in a political party and
  often see the issues through my political
  lens.
Objectives:
• Address what roles pharmacists should play in
  Health Care Reform
• Introduce Accountable Care Organization and
  Medical Home model
• Address possible accreditation of community
  pharmacies
• Discuss barriers to the progression of pharmacy
• Evaluate progress of pharmacist administered
  immunizations
• Update on the state of NCAP
Audience Response Question
 Will accountability be the NEW
 expectation for all health care providers
 this decade?


1. Yes
2. No
JCPP Vision 2015 Statement
• “Pharmacists will be the health care
  professionals responsible for providing
  patient care that ensures optimal
  medication therapy outcomes.”
Audience Response
                              Question
        Poor mediation adherence costs the U.S.
        healthcare system how much annually?
      1. $12 Billion
      2. $35 Billion
      3. $150 Billion
      4. $290 Billion



(New England Healthcare Institute, 2009)
Medication Adherence
      • This $290 billion is equal to 13% of the total
        health expenditures in the United States
      • Lack of adherence results in decreased
        productivity, time off from work, and
        increased utilization of physician and
        Emergency Department visit and hospital
        stays
      • Opportunity for Pharmacist to take
        the lead

(New England Healthcare Institute, 2009)
Health Care Reform
•   Reform is inevitable
•   The current system is not sustainable
•   Focus of reform is accountability
•   Pharmacists must ask: What is our role?
    – Accountable Care Organizations
    – Patient centered Medical Home Model
    – Medication Therapy Management
    – Medication Adherence
    – Immunizations
Accountable Care
      Organizations (ACO)
• A network of doctors and hospitals that
  shares responsibility for providing care to
  patients
• Fee for service is not eliminated but
  bonuses are offered for keeping costs
  down and meeting quality benchmarks
• Focus is on prevention
Audience Response Question
  What is the most important thing a
  pharmacist can do for a patient?
1. Accurate medication dispensing
2. Help manage chronic disease and
   provide medication therapy
   management
3. Patient counseling on new prescriptions
4. Focus on prevention including
   immunizations
What should Pharmacists be
     accountable for?
•   Patient counseling
•   Medication Therapy Management
•   Medication Adherence improvement
•   Chronic disease state management
•   Improve transition of care
•   Preventative Care
•   Immunizations
Audience Response Question
Should the patient’s pharmacist
be part of the Patient Centered
Medical Home?

1. Yes
2. No
Patient Centered
            Medical Home (PCMH)
• Comprehensive primary care
• Facilitates partnerships between:
      • Patients
      • Patients’ personal physicians
      • When appropriate, the patient’s family
• Primary care physician is reimbursed for
  coordinating the care of patients


Patient Centered Primary Care Collaborative
Audience Response Question
Where should the pharmacist
be present?
1.   In the primary care office
2.   In a community pharmacy
3.   In an independent office practice
4.   In the patients home
5.   All of the above
Medical Home                             Role of Pharmacist
  Component
Personal                  •Provide Drug-therapy consultations
Physician
Physician-                •Develop and maintain relationships with all
directed medical          members of the practice
practice                  •Become a member of the practice
Whole-person              •Evaluate and provide MTM targeting all of a patients
contribution              conditions
                          •Assign priorities for the patient’s medical agenda
Coordinated and           •Communicate consistently with other health care
integrated care           providers




Sarah McBane, PharmD, CDE, BCPS
Medical Home                             Role of Pharmacist
   Component
Safe and quality            •Implement pharmacy-care principles to optimize
care                        safe and effective drug therapy
Enhanced access             •Remain available for patient consultations
                            •Continue to be most accessible healthcare
                            professional
Appropriate                 •Negotiate value of pharmacist services in the
payment and                 setting of team reimbursement models
reimbursement               •When allowable and appropriate, bill for pharmacy
                            services




Sarah McBane, PharmD, CDE, BCPS
Community Care of
              North Carolina (CCNC)
  • Hybrid fee-for-service and per member per month
    reimbursement model
  • Each CCNC network consists of nurse managers, social
    work care managers, a medical director, and
    pharmacists
  • Pharmacists conduct a comprehensive medication
    review and reconciliation using information obtained
    from:
     • Nurse care manager
     • Primary care provider
     • Hospital History & Physical
     • Hospital discharge summary
North Carolina Pharmacist, Winter 2011
Audience Response Question

Is it a conflict of interest for
pharmacists to dispense
medication and influence
medication selection and use?
1. Yes
2. No
Medication Therapy
       Management (MTM)
• MTM Empowerment Act (S.274, H.R.891)
• Expands eligibility criteria to:
   • Seniors with any chronic disease
   • First time dual eligible beneficiaries
   • Individuals in transition of care
• Patients may use their pharmacy of choice
• Reimbursement based on time and resources
  necessary
• NC ChecKmeds showed a $14 to $1 return on
  investment- new slide with all programs
Evidence in North Carolina
• According to a cost-benefit analysis of the Health
  and Wellness Trust fund:
  • NC ChecKmeds, a medication therapy management
    program, showed a $13.55 to $1 return on
    investment
  • NCRx, a premium assistance plan for low-income
    seniors, showed a $13.96 to $1 return on investment
  • MAP (Medication Assistance Plan), a medication
    assistance program for all low-income North
    Carolinians, showed a $15.15 to $1 return on
    investment
Challenges to the evolution of
              Pharmacy Practice:
  • Response of other Health Care providers
       – Physicians may feel threatened
       – Limited knowledge of pharmacists training
         and services we can provide
  • Public perception
       – Trust pharmacist in dispensing role
       – Many are unaware of clinical services
         including MTM

Sarah McBane, PharmD, CDE, BCPS
Challenges to the evolution of
              Pharmacy Practice:
  • Personality Traits
       – Rule followers: creates discomfort when new
         roles are developed
       – I became a pharmacist because “I don’t want
         to touch people”
  • Professional Organizations
       – Numerous organizations from a variety of
         practice settings
       – Lack of a unified voice
Sarah McBane, PharmD, CDE, BCPS
Challenges to the evolution of
              Pharmacy Practice:
  • Advocacy
       – Pharmacists are typically reserved, in order
         to progress we must be vocal
  • Reimbursement model
       – Currently focused on product
  • Economic outcomes
       – Asheville Project: fee for service
       – Accomplishments not appreciated

Sarah McBane, PharmD, CDE, BCPS
Audience Response Question

Does Community Pharmacy
need an Accreditation
program?
1. Yes
2. No
Accreditation of
    Community Pharmacies
• Pharmacists should be defining goals &
  processes of accreditation
• The Joint Commission has helped advance
  hospital pharmacy
• NABP initiated discussion for community
  pharmacy accreditation program
• APhA is taking a leadership role by presenting a
  policy statement at the 2011 meeting
Audience Response Question
 Is there a need to evaluate the
 pharmacist competency beyond
 the NAPLEX?
1. Yes
2. No
Certification of
            Practitioners
• BCPS Ambulatory Care
• 50 % of exam is direct patient care
• Will these pharmacists work in Physicians
  offices, as part of an Accountable Care
  Organization or as part of a Patient Centered
  Medical Home?
• What will their role be?
Immunizations
• There is a large public health deficit in the area
  of immunization administration
• There is an estimated 40,000 to 50,000
  preventable deaths and $10 billion in
  preventable health care costs due to lack of
  immunizations each year
• Pharmacies provide convenient and cost-
  effective locations for vaccination
Immunization Role Expansion in NC
• Senate Bill 246
• Pharmacists may administer all vaccines
  to patients 14 and older with parental
  consent without a prescription
• Pharmacists may administer all vaccines
  to patients age 7-13 with parental
  consent with a valid prescription
State of NCAP: Financials
                2009       2010

Revenues       $693,002   $670,816

Expenses       $674,166   $699,669

Total Assets   $739,846   $775,582
State of NCAP: Membership
     Year   Total Membership
     2000          2,459
     2001          2,530
     2002          2,434
     2003          2,527
     2004          2,183
     2005          2,337
     2006          2,262
     2007          2,278
     2008          2,064
     2009          2,701
     2010         2,929
Questions

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Update on NC Pharmacy 2011

  • 1. Update on NC Pharmacy 2011: Report from NCAP Fred Eckel, MS, FASHP Executive Director North Carolina Association of Pharmacists
  • 2. Conflict of Interest • I am a pharmacist by choice, training, and employment, so I see life through a pharmacist’s perspective. • I have a personal faith that influences my world view and colors how I interpret life events. • I am registered in a political party and often see the issues through my political lens.
  • 3. Objectives: • Address what roles pharmacists should play in Health Care Reform • Introduce Accountable Care Organization and Medical Home model • Address possible accreditation of community pharmacies • Discuss barriers to the progression of pharmacy • Evaluate progress of pharmacist administered immunizations • Update on the state of NCAP
  • 4. Audience Response Question Will accountability be the NEW expectation for all health care providers this decade? 1. Yes 2. No
  • 5. JCPP Vision 2015 Statement • “Pharmacists will be the health care professionals responsible for providing patient care that ensures optimal medication therapy outcomes.”
  • 6. Audience Response Question Poor mediation adherence costs the U.S. healthcare system how much annually? 1. $12 Billion 2. $35 Billion 3. $150 Billion 4. $290 Billion (New England Healthcare Institute, 2009)
  • 7. Medication Adherence • This $290 billion is equal to 13% of the total health expenditures in the United States • Lack of adherence results in decreased productivity, time off from work, and increased utilization of physician and Emergency Department visit and hospital stays • Opportunity for Pharmacist to take the lead (New England Healthcare Institute, 2009)
  • 8. Health Care Reform • Reform is inevitable • The current system is not sustainable • Focus of reform is accountability • Pharmacists must ask: What is our role? – Accountable Care Organizations – Patient centered Medical Home Model – Medication Therapy Management – Medication Adherence – Immunizations
  • 9. Accountable Care Organizations (ACO) • A network of doctors and hospitals that shares responsibility for providing care to patients • Fee for service is not eliminated but bonuses are offered for keeping costs down and meeting quality benchmarks • Focus is on prevention
  • 10. Audience Response Question What is the most important thing a pharmacist can do for a patient? 1. Accurate medication dispensing 2. Help manage chronic disease and provide medication therapy management 3. Patient counseling on new prescriptions 4. Focus on prevention including immunizations
  • 11. What should Pharmacists be accountable for? • Patient counseling • Medication Therapy Management • Medication Adherence improvement • Chronic disease state management • Improve transition of care • Preventative Care • Immunizations
  • 12. Audience Response Question Should the patient’s pharmacist be part of the Patient Centered Medical Home? 1. Yes 2. No
  • 13. Patient Centered Medical Home (PCMH) • Comprehensive primary care • Facilitates partnerships between: • Patients • Patients’ personal physicians • When appropriate, the patient’s family • Primary care physician is reimbursed for coordinating the care of patients Patient Centered Primary Care Collaborative
  • 14. Audience Response Question Where should the pharmacist be present? 1. In the primary care office 2. In a community pharmacy 3. In an independent office practice 4. In the patients home 5. All of the above
  • 15. Medical Home Role of Pharmacist Component Personal •Provide Drug-therapy consultations Physician Physician- •Develop and maintain relationships with all directed medical members of the practice practice •Become a member of the practice Whole-person •Evaluate and provide MTM targeting all of a patients contribution conditions •Assign priorities for the patient’s medical agenda Coordinated and •Communicate consistently with other health care integrated care providers Sarah McBane, PharmD, CDE, BCPS
  • 16. Medical Home Role of Pharmacist Component Safe and quality •Implement pharmacy-care principles to optimize care safe and effective drug therapy Enhanced access •Remain available for patient consultations •Continue to be most accessible healthcare professional Appropriate •Negotiate value of pharmacist services in the payment and setting of team reimbursement models reimbursement •When allowable and appropriate, bill for pharmacy services Sarah McBane, PharmD, CDE, BCPS
  • 17. Community Care of North Carolina (CCNC) • Hybrid fee-for-service and per member per month reimbursement model • Each CCNC network consists of nurse managers, social work care managers, a medical director, and pharmacists • Pharmacists conduct a comprehensive medication review and reconciliation using information obtained from: • Nurse care manager • Primary care provider • Hospital History & Physical • Hospital discharge summary North Carolina Pharmacist, Winter 2011
  • 18. Audience Response Question Is it a conflict of interest for pharmacists to dispense medication and influence medication selection and use? 1. Yes 2. No
  • 19. Medication Therapy Management (MTM) • MTM Empowerment Act (S.274, H.R.891) • Expands eligibility criteria to: • Seniors with any chronic disease • First time dual eligible beneficiaries • Individuals in transition of care • Patients may use their pharmacy of choice • Reimbursement based on time and resources necessary • NC ChecKmeds showed a $14 to $1 return on investment- new slide with all programs
  • 20. Evidence in North Carolina • According to a cost-benefit analysis of the Health and Wellness Trust fund: • NC ChecKmeds, a medication therapy management program, showed a $13.55 to $1 return on investment • NCRx, a premium assistance plan for low-income seniors, showed a $13.96 to $1 return on investment • MAP (Medication Assistance Plan), a medication assistance program for all low-income North Carolinians, showed a $15.15 to $1 return on investment
  • 21. Challenges to the evolution of Pharmacy Practice: • Response of other Health Care providers – Physicians may feel threatened – Limited knowledge of pharmacists training and services we can provide • Public perception – Trust pharmacist in dispensing role – Many are unaware of clinical services including MTM Sarah McBane, PharmD, CDE, BCPS
  • 22. Challenges to the evolution of Pharmacy Practice: • Personality Traits – Rule followers: creates discomfort when new roles are developed – I became a pharmacist because “I don’t want to touch people” • Professional Organizations – Numerous organizations from a variety of practice settings – Lack of a unified voice Sarah McBane, PharmD, CDE, BCPS
  • 23. Challenges to the evolution of Pharmacy Practice: • Advocacy – Pharmacists are typically reserved, in order to progress we must be vocal • Reimbursement model – Currently focused on product • Economic outcomes – Asheville Project: fee for service – Accomplishments not appreciated Sarah McBane, PharmD, CDE, BCPS
  • 24. Audience Response Question Does Community Pharmacy need an Accreditation program? 1. Yes 2. No
  • 25. Accreditation of Community Pharmacies • Pharmacists should be defining goals & processes of accreditation • The Joint Commission has helped advance hospital pharmacy • NABP initiated discussion for community pharmacy accreditation program • APhA is taking a leadership role by presenting a policy statement at the 2011 meeting
  • 26. Audience Response Question Is there a need to evaluate the pharmacist competency beyond the NAPLEX? 1. Yes 2. No
  • 27. Certification of Practitioners • BCPS Ambulatory Care • 50 % of exam is direct patient care • Will these pharmacists work in Physicians offices, as part of an Accountable Care Organization or as part of a Patient Centered Medical Home? • What will their role be?
  • 28. Immunizations • There is a large public health deficit in the area of immunization administration • There is an estimated 40,000 to 50,000 preventable deaths and $10 billion in preventable health care costs due to lack of immunizations each year • Pharmacies provide convenient and cost- effective locations for vaccination
  • 29. Immunization Role Expansion in NC • Senate Bill 246 • Pharmacists may administer all vaccines to patients 14 and older with parental consent without a prescription • Pharmacists may administer all vaccines to patients age 7-13 with parental consent with a valid prescription
  • 30. State of NCAP: Financials 2009 2010 Revenues $693,002 $670,816 Expenses $674,166 $699,669 Total Assets $739,846 $775,582
  • 31. State of NCAP: Membership Year Total Membership 2000 2,459 2001 2,530 2002 2,434 2003 2,527 2004 2,183 2005 2,337 2006 2,262 2007 2,278 2008 2,064 2009 2,701 2010 2,929