This document provides information on courses, workshops, training, coaching, and business improvement services offered by ILM. The courses include internationally recognized leadership and management qualifications from levels 2 to masters level. Workshops and bespoke training cover topics such as performance management, communication skills, and facilitation skills. Coaching and mentoring services include one-on-one and executive coaching. Business improvement services help with strategies like business planning, change management, and process development.

2. ILM
COURSES
LEADERSHIP&
MANAGEMENT
WORKSHOPS
& BESPOKE
TRAINING
COACHING &
MENTORING
BUSINESS
IMPROVEMENT
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3. ILM
COURSES
•Internationally recognised qualifications
•Leadership & Management (3 to 5 (degree level))
•Coaching & Mentoring (3 to 7 (masters level))
•Leadership & Team Leading (Level 2)
•Other specific courses
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4. DJ
LEADERSHIP
&
MANAGEMENT
•Strategic Planning
•Leadership Development through Self-
Awareness
•Team Development
•Change Management
•Project Management
•Quality Management
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5. WORKSHOPS
& BESPOKE
TRAINING
•Performance Management
•Appraisal Training
•Skills Matrix
•Training Needs Analysis
•Giving Feedback
•Managing Conflict
•Understanding your Staff
•Leading Effective Meetings
•Problem Solving Tools & Techniques
•Interpersonal Skills
•Presentational Skills
•Time Management
•Assertiveness
•Communication Skills
•Influencing Skills
•Facilitation Skills
•Team Briefings
•One to Ones
•Bespoke Workshops
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6. COACHING &
MENTORING
•One to One Coaching
•Leadership Coaching
•Executive Coaching
•Team Coaching
•Developing a Coaching Culture
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7. BUSINESS
IMPROVEMENT
•Visioning and Business Planning
•Vision to Actionable Results
•Leading the Change and Driving Success
•Strategic Business Planning
•Continuous Improvement
•Developing & Implementing Business Processes
•New Product Introduction (NPI)
•Quality Tools & Techniques
•Skills Matrix and Training Needs Analysis
•Lean
•Value Stream Mapping
•Visual Management
•Six Sigma
•5S
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8. Thank you for
your time & interest