Best Practices for First Level Leaders

1. Best Practices for First Level Leaders
T D
W D
1
Thinking
Strategically
Deciding
and
Delivering
Developing
People
Working
Across
Boundaries
First level leaders need to:
• understand how their
work supports a bigger
picture objective
• solve problems with a
strategic perspective.
First level leaders need to:
• structure work
• track progress
• make adjustments and
deliver results through
others.
First level leaders need to:
• be aware of the
interdependencies of
their work
• influence others to
ensure mutual success.
First level leaders need to:
• be able to assess their
team
• coach
• encourage them to
deliver results and grow.

2. First level Leader Toolkit
2
Domain
First Level Leader
Development Objective Tools To Use
First level leaders need to structure
work, track progress, make
adjustments and deliver results
through others.
• Work Breakdown
• Prioritization: Criteria
Rating Tool
• Time Planning
• “In the Moment”
Conversations
• Meeting Management
• Scorecards and
Accountability
First level leaders need to be able to
assess their team; coach and
encourage them to deliver results
and grow.
• Leadership Style
• Personality Styles
• Coaching models: TOPS
• Objective Setting
• Team Dynamics/Goals,
Roles, Processes and
Interpersonal (GRPI)
• Inquiry vs Advocacy
• Effective Feedback
• Listening Skills
• Coaching
Conversations
First level leaders need to be aware
of the interdependencies of their
work and influence others to ensure
mutual success.
• Stakeholder Management:
Mapping Tool
• Influence
• Aligning Horizontally:
Time, Tasks and Goals
• Cross-Boundary
Conversations
First level leaders need to
understand how their work supports
a bigger picture objective and solve
problems with a strategic
perspective.
• Understanding and
Translating Strategy
• Strategic Thinking Skills:
Framing and Problem
Solving
• Customer Focus
• System Thinking
• Strategic
Communication