S.M.E. KC
Development-Engagement-Training
for Human Potential & Capital
Introduction
Problem Identification
Is Employee Development a Strategy with Resources
an Executive in Charge or an Afterthought?
Chief People Officer
Chief People Officer
Chief People Officer
Chief People Officer
Interview & Hire Right
Three Magic Questions:
– In the last year what book have you read that helped you
to become a bette...
Train Managers
• Personality, Communication, Diversity
• Group Dynamics & Meeting Facilitation
• Creative Leadership
Orientation
• Personality, Communication, Handling Conflict
• Team Building Skills including Diversity
• Time Management
•...
Training
• Trainers & Managers Trained on Adult Learning
Styles, Creativity, Dynamic and Polish
• Provide Options
• E-Lear...
Learning Management
System
• Employee, Manager(s), Trainer all on same page.
• Tracking implementation of training objecti...
Return On Investment
• Managers-Executives, Trainers, Financial Analyst
should be trained to do ROI for Learning
Developme...
360 Degree Reviews
• 1 on 1 Manager to Employer Biased & Subjective
• 5 Person Reviews
• LMS
Problem Identification
• Chief People Officer vs. Human Resource Manager?
• Interview & Hire Self Growth People?
• Manager...
Solutions
• Employee Audit – Evaluation
• Training Development & Strategy
– Determine Training Goals & Objectives
– Hire T...
Interpersonal Skills
Training
• Basic Team Building Skills
• Creative-High Performing Team Building /Skills
• Team Leader ...
Why Hire SME KC?
• Turn Key Operation & ROI Tracking
• Training Perspective vs. Management
• Creativity Specialist
• Gener...
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Franny Knight Creates SME People

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I created this slide show to talk with organizations about setting up a Training Program and Learning Management Systems.

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Franny Knight Creates SME People

  1. 1. S.M.E. KC Development-Engagement-Training for Human Potential & Capital Introduction
  2. 2. Problem Identification Is Employee Development a Strategy with Resources an Executive in Charge or an Afterthought?
  3. 3. Chief People Officer
  4. 4. Chief People Officer
  5. 5. Chief People Officer
  6. 6. Chief People Officer
  7. 7. Interview & Hire Right Three Magic Questions: – In the last year what book have you read that helped you to become a better person? – In the last year what training or class did you go to that helped you to become a better person? – If you could do anything in the world and money wasn’t and issue, what would you do?
  8. 8. Train Managers • Personality, Communication, Diversity • Group Dynamics & Meeting Facilitation • Creative Leadership
  9. 9. Orientation • Personality, Communication, Handling Conflict • Team Building Skills including Diversity • Time Management • Creativity
  10. 10. Training • Trainers & Managers Trained on Adult Learning Styles, Creativity, Dynamic and Polish • Provide Options • E-Learning Options • Coaching Options • Must be Teeth – Attendance Required – Test – Training Objectives on Performance Review
  11. 11. Learning Management System • Employee, Manager(s), Trainer all on same page. • Tracking implementation of training objectives. • 360 Degree Performance Reviews • Can include E-Learning • Statistical Analysis of Training & Performance Reviews to be used in ROI’s.
  12. 12. Return On Investment • Managers-Executives, Trainers, Financial Analyst should be trained to do ROI for Learning Development-Training Operations • 3 Levels of Evaluation From Training – Did they learn: pre-post testing – Did they use it: performance review – Impact on company numbers like Sales, Quality, Customer Service Scores
  13. 13. 360 Degree Reviews • 1 on 1 Manager to Employer Biased & Subjective • 5 Person Reviews • LMS
  14. 14. Problem Identification • Chief People Officer vs. Human Resource Manager? • Interview & Hire Self Growth People? • Managers Trained? • Orientation? • Interpersonal Skills Training? • Teeth in Training? • Trainers & Managers Trained to Train? • Is There a Learning Management System? • ROI?
  15. 15. Solutions • Employee Audit – Evaluation • Training Development & Strategy – Determine Training Goals & Objectives – Hire Training Manager and Trainers – Train Trainers and Managers in Training Techniques – Contract Trainers for specific training needs • E-Learning System • Learning Management System • Trainer on Retainer
  16. 16. Interpersonal Skills Training • Basic Team Building Skills • Creative-High Performing Team Building /Skills • Team Leader Training for High Performance Teams • Basic Communication Skills & Personality Profile • Diversity Programs • Generational Differences • Creative Marketing, Customer Service & Leadership Skills
  17. 17. Why Hire SME KC? • Turn Key Operation & ROI Tracking • Training Perspective vs. Management • Creativity Specialist • Generational Specialist • Passion • Fun, Light Hearted, Entertaining

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