Unlocking digital
opportunity in Southeast
Asia
Puja Pramudya
Technology Director @ Radya Labs Teknkologi
Agenda
5
The Experience
Start your business. Start now
01
Lesson Learned
Our own experience regarding digital
Creative business
02
Looking forward
03 What can we do next
6
Starting Up
2011Our First Day
Starting Radya Labs
2012
Make Money
Build software for others
2013Build 1st Product : Appsterize
We target public figure & musician. 5 People
End of 2015
Build 2nd Product : Taptopick
No customers yet. No revenue. No $$$ for
Appsterize. 19 People
2016Focus on customer needs
Add more features. Listen to customers
Now
Maintain 2 Products + Projects
Start to generate cash. Good stuffs. 25 People
11
Let’s talk about SEA
Digital Landscape
Southeast Asia
Indonesia Today
An infographic
14
83 Millions250 Million
Total Population Internet Users
69 Millions
Facebooks users
281 Millions
Active mobile subscription
Mobile is Huge
Take A Close Look
15
281, 963, 665
Active Mobile Broadbans Subcriptions
32%
Mobile Broadbands Subscription of Total
population
52 Millions
Active Social Media Users using Mobile Device
21%
Penetration of Mobile Social
16
Visi Indonesia Wujudkan Ekonomi Digital Indonesia
Terbesar di ASEAN
17
How ?
The Challenge
Take Great Steps
18
01 02 03 04
Solve Problem Build Product
The “A” Team Business Model
19
Solve Problem
• People are lazy to …
• People can not …
Solve Problem
• Start from your self
• Cut one step
People problem
• Go to cinema
• Buy Ticket
• Watch
#1 Watch in cinema
• Subscribe
• Watch
• How to increase sales …
• How to reduce expense …
Business problem…
• With automatic customer service, a company,
reduce 40 customer service people into just
10
#2 Customer Service
25
Please solve real problem,
not make new one
26
“A” team
The theory
• Commitment
• Commitment
• Commitment
The most important thing
29
Build Product
30
Minimum Viable Product
The version of the new product which allows a team
to collect the maximum amount of validated learning
about customers with the least effort
MVP : Minimum viable product
MVP : Minimum viable product
MVP : Minimum viable product
HOW ?
35
How to build the MVP
version of your product ?
• Smoke testing with landing page
• Paper prototype
• Video demo
Techniques
• Pembelian bersama suatu jenis produk
dengan harga miring (group buying)
• Cth : tiket nonton AADC akan dihargai 10.000
rupiah jika ada 200 orang yang ‘berjanji’
akan membelinya
Idea : Group buying
• Wordpress website
• Listing product as a blog post
• How to buy ? Email to the admin
MVP Version
• Memesan ojek tanpa perlu ke pangkalan ojek
• Cth : Dari kantor mau ke ProCode, mau naik
ojek, kudu jalan ke Pinggir jalan gede
Idea : Reservasi Ojek
• Setup phone number
• Be a call center
• How to dispatch the rider ? Call/text them
MVP Version
• Smoke testing with landing page
• Paper prototype
• Video demo
• BUILD WITH SOFTWARE YOU KNOW +
MANUAL WORK
Techniques
42
How to measure the
MVP version of your
product ?
• Survey/Interview with customer
• Analytic : Google Analytic, Mixpanel, etc
Techniques
• Aquisitions: Users downloading your app
• Activation: Users enjoying their first ‘happy’
interaction.
• Retention: Users coming back to use your app.
• Revenue: Users completing an action so your
able to monetise.
• Referral: Users recommending your app.
Men lie, women lie, Numbers don’t
Hailo
• A user who download app, opens it and click at
least one button
• Session length of more than 10 seconds
Acquisitions
• Minimum threshold of engagement
• A user who created an account
• User who clicked X times within your app
• User who has a session time of more than 60 seconds
Activation
• How many times a user opened up the app per
month
• How many times they opened app AND requested
a taxi
Retention
• Users that share Promotion codes
Referral
• Spending per customer
Revenue
Metrics
Stage Conversion Goals Notes
Activation User receives confirmed
driver
Measured, but not used a
measure of success
Acquisition User launches app, either
taps any button/session
time > 10 seconds
‘higher bar’ version of
acquisition
Activation User creates an account A user who shown interest
in becoming passenger
Activation User adds credit-card
details
A user who shown real
interest in becoming a
passanger
Activation User request a taxi Hailo still has to provide
user with a driver
Metrics
Stage Conversion Goals Notes
Activation User receives confirmed
driver
Hailo job’s done, it’s up to
the driver
Activation User gets into a taxi As good as revenue (but
not just yet)
Revenue User completed ride &
pays
The holy grail moment
Metrics + Target
55
Business model
• Gaming
• E-commerce/marketplace
• Advertising
• Software-as-a-Service
• Enterprise
5 business models that work
• Users pay for virtual service or good
Gaming
• Users pay for a real world good or service
E-commerce/marketplace
• Brand pay for exchange of eyeballs
Advertising
• Users pay for cloud-based software
Software as a Service
• Companies pay for larger-scale software
Enterprise
62
Looking Forward
VR + AR
Virtual Reality & Augmented Reality
Artificial Intelligence
Data science, machine learning
Big Data
Velocity, Volume, Variety
IoT
Internet of things
67
It’s hard, really.
69
Think again
Everybody has a plan until..
• It’s a small club ~ 43 companies
• It takes 7 years
• Experience matters ~ 34 years old
• CEO stay for the long haul
• Education
Remember …
72
Contact us
Email me : puja@radyalabs.com
www.radyalabs.com
Unlocking digital
opportunity in Southeast
Asia
Puja Pramudya
Technology Director @ Radya Labs Teknkologi

Unlocking digital opportunity in Southeast Asia

Editor's Notes

  • #2 Presentation Objectives: This presentation provides an overview of how to design and deploy cloud solutions (unofficial term) on Azure. In addition to introduction of PaaS and Azure Resource Manager, this presentation also sets the context for all later sessions. The theme of this session is the partnership between developers/ISVs and Azure. A successful service is a result of collaboration between the developer and Azure. You bring the code (app + infrastructure), Azure bring the resources Depends on the level of control/customization you want, you pick from the spectrum from IaaS to PaaS to SaaS. Azure provides supports for improved QoS, you leverage them to improve your service Speaker Notes: It’s important to convey the idea that whether an application should be deployed on website or cloud service, PaaS or IaaS should not be an upfront architectural decision, but a choice.
  • #28 The Hipster: Usually working their way into the mix as the designer or creative genius, they’ll make sure the final product is cooler than anything else out there. But, not only that, they’ll ensure the shade of blue used to accent the font really brings out the subtle homage to an artist from the ’70′s you’ve probably never heard of. The Hacker: The one most likely to sit quietly through a board meeting until uttering the three sentences that answers the all important question of “how?” the new idea or initiative can be brought into reality. Resembling MacGyver with their ability to wield various lines of code or programing languages, you’ll get dizzy trying to keep up with their keystrokes. The Hustler: They have the tendency to be the most misunderstood member of this trio. The Hipster is likely to accuse the Hustler of having sold out to the man because of their constant question of “It’s cool, but is it something our partners and clients want?” The Hacker is likely to do their best to avoid one on one conversations with the Hustler as a result of jock vs. geek episode back in high school.
  • #31 Dan sedikit tips, khususnya yang mebuat digital product/startup, adalah selalu memiliki mindset customer-first, validate your market, know your market, not by your assumptions
  • #39 2010 : 1.35 billion
  • #41 2010 : 1.35 billion
  • #71 Mengutip kata2 Mike Tyson,
  • #74 Presentation Objectives: This presentation provides an overview of how to design and deploy cloud solutions (unofficial term) on Azure. In addition to introduction of PaaS and Azure Resource Manager, this presentation also sets the context for all later sessions. The theme of this session is the partnership between developers/ISVs and Azure. A successful service is a result of collaboration between the developer and Azure. You bring the code (app + infrastructure), Azure bring the resources Depends on the level of control/customization you want, you pick from the spectrum from IaaS to PaaS to SaaS. Azure provides supports for improved QoS, you leverage them to improve your service Speaker Notes: It’s important to convey the idea that whether an application should be deployed on website or cloud service, PaaS or IaaS should not be an upfront architectural decision, but a choice.