The document describes feedback from employees at UNITE who participated in workshops to understand the company's five year strategy. 98% of employees said they now understand UNITE's long-term plan and what it aims to achieve in the next few years. Managers reported that the workshops helped employees better understand how their roles fit within the wider business and its strategic direction. Employees provided positive feedback, noting they understand how their work contributes to UNITE's success and feel more engaged as a result of learning about the company's plans.

4. Bespoke branded notebook
!!

5. Bespoke branded notebook
Inner wallet containing a folded strategy map
!

6. High-level visual thinking map
setting out UNITE’s Five Year Strategy
!

7. Branded post-it notes
Employees used to scribble comments on and stick to the strategy map in the workshop sessions
!

8. Session feedback cards
!!

9. Visual Thinking map in-situ
!!

10. Employee feedback
98%
said they now understand the long-term
plan for the business.
said they now understand what UNITE
wants to achieve between now and 2016. 97%
said they were confident that UNITE is
aware of what is happening in the world
around us and using that information to
keep its plan up to date.
95%

11. Employee feedback
93%
said they understand how their role fits into
the plan and how they can contribute.
91% said they think that the plan presents
UNITE’s plan in a clear and interesting way.
96% contribute during the session.
thought they had enough opportunity to
72% learned and re-visit the plan again later.
would like time to consider what they have

12. One of the managers responsible for
delivering team sessions said...
“
In the past it has been hard for some of my
team to relate to the wider business. They didn’t
always understand the reasons behind the way
we do things or what was driving changes
that were brought in. Now they have a clear
understanding of where the business is going
and this has made them more keen to adapt to
the changes we have planned.
”

13. We’ve also had some great feedback
from team members...
My team and I can contribute to UNITE’s success.
!
I now fully understand my role in UNITE’s future.
!
Delivering great service is critical to the success of
our business.
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