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Unique visitors and visits

Dana Chinn




                             September 2009
Unique visitors



        visit websites,



           generate page views.




                                  2
A “unique visitor” is actually a “unique computer”




                                                     3
Unique visitors may be over- or undercounted




              Work                  =33 unique visitors
                                    = unique visitors

                            Hotel



           Home




                                    = 1 unique visitor

                     Work

                                                          4
The no. of unique visitors is based on the time period you specify.
            S     M        T    W     Th     F     S

                                           1
July 6-12


July 13-19



July 20-26



                                                              31
 The number of unique visitors...
        ...on July 1 is six; July 31, two.       “Daily unique visitors”
            ...for the week of July 13 is ïŹve.   “Weekly unique visitors”
            ...for the month of July is seven. “Monthly unique visitors”

                                                                            5
The math of visits

A visit is a period of activity separated by at least 30
minutes of inactivity.
  A visitor clicks into your site at 1 p.m., surfs for 20 minutes, then clicks into CNN.com.

       One visit

            A visitor clicks into your site at 1 p.m., surfs for 45 minutes, talks
            on the phone for 30 minutes without touching the keyboard, then
            hangs up and goes back to your site for 20 minutes before
            clicking into CNN.com.
                                                            Two visits

 A visitor clicks into your site at 1 p.m., surfs for an hour, leaves his
 computer for 29 minutes, and then comes back and surfs for
 another hour before clicking into CNN.com.
                                One visit
                                                                                               6

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Unique visitors and visits

  • 1. Unique visitors and visits Dana Chinn September 2009
  • 2. Unique visitors visit websites, generate page views. 2
  • 3. A “unique visitor” is actually a “unique computer” 3
  • 4. Unique visitors may be over- or undercounted Work =33 unique visitors = unique visitors Hotel Home = 1 unique visitor Work 4
  • 5. The no. of unique visitors is based on the time period you specify. S M T W Th F S 1 July 6-12 July 13-19 July 20-26 31 The number of unique visitors... ...on July 1 is six; July 31, two. “Daily unique visitors” ...for the week of July 13 is ïŹve. “Weekly unique visitors” ...for the month of July is seven. “Monthly unique visitors” 5
  • 6. The math of visits A visit is a period of activity separated by at least 30 minutes of inactivity. A visitor clicks into your site at 1 p.m., surfs for 20 minutes, then clicks into CNN.com. One visit A visitor clicks into your site at 1 p.m., surfs for 45 minutes, talks on the phone for 30 minutes without touching the keyboard, then hangs up and goes back to your site for 20 minutes before clicking into CNN.com. Two visits A visitor clicks into your site at 1 p.m., surfs for an hour, leaves his computer for 29 minutes, and then comes back and surfs for another hour before clicking into CNN.com. One visit 6