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UNIFIED THEORY OF ACCEPTANCE
AND USE OF TECHNOLOGY
UTAUT
Presented by Perkha Khan
The unified theory of acceptance and use of technology (UTAUT)
is a technology acceptance model
formulated by Venkatesh and others in
"User acceptance of information technology:
Toward a unified view".
The unified theory of acceptance and use of technology (UTAUT)
examines the acceptance of technology, determined by the effects of
1) performance expectancy,
2) effort expectancy,
3) social influence,
4) facilitating conditions.
The first three are direct determinants of usage intention and behavior, and
the fourth is a direct determinant of user behavior  these four concepts are
Independent Variables
Gender, age, experience, and voluntariness of use (dependent variables) are
posited to moderate the impact of the four key constructs on usage intention and
behavior.
The theory was developed through a review and consolidation of the constructs
of eight models that earlier research had employed to explain information
systems usage behavior (theory of reasoned action, technology acceptance
model, motivational model, theory of planned behavior, a combined theory of
planned behavior/technology acceptance model, model of personal
computer use, diffusion of innovations theory, and social cognitive theory).
Subsequent validation by Venkatesh et al. (2003) of UTAUT in a longitudinal study
found it to account for 70% of the variance in Behavioral Intention to Use (BI)
and about 50% in actual use.
https://www.youtube.com/watch?v=V6HbCAbPA0w
What is the difference b/w TAM & UTAUT
 TAM is mostly individual level (but may be applied to org. settings as
well)
 UTAUT is org. level only
Thank you !

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Unified Theory of Acceptance and Use of Technology.pptx

  • 1. UNIFIED THEORY OF ACCEPTANCE AND USE OF TECHNOLOGY UTAUT Presented by Perkha Khan
  • 2. The unified theory of acceptance and use of technology (UTAUT) is a technology acceptance model formulated by Venkatesh and others in "User acceptance of information technology: Toward a unified view".
  • 3. The unified theory of acceptance and use of technology (UTAUT) examines the acceptance of technology, determined by the effects of 1) performance expectancy, 2) effort expectancy, 3) social influence, 4) facilitating conditions.
  • 4. The first three are direct determinants of usage intention and behavior, and the fourth is a direct determinant of user behavior  these four concepts are Independent Variables Gender, age, experience, and voluntariness of use (dependent variables) are posited to moderate the impact of the four key constructs on usage intention and behavior.
  • 5. The theory was developed through a review and consolidation of the constructs of eight models that earlier research had employed to explain information systems usage behavior (theory of reasoned action, technology acceptance model, motivational model, theory of planned behavior, a combined theory of planned behavior/technology acceptance model, model of personal computer use, diffusion of innovations theory, and social cognitive theory). Subsequent validation by Venkatesh et al. (2003) of UTAUT in a longitudinal study found it to account for 70% of the variance in Behavioral Intention to Use (BI) and about 50% in actual use.
  • 7. What is the difference b/w TAM & UTAUT  TAM is mostly individual level (but may be applied to org. settings as well)  UTAUT is org. level only