Unfuddle is a web-based project management and bug tracking tool that provides secured access. It offers features like bug tracking, group communication, and source versioning to help organize project teams. Reasons to use Unfuddle include its clean organization of bug reports, notifications to keep whole teams informed, and versioning and backups for source code. Projects are created and people are added, then tickets can be made, information posted, and code committed. Additional features include milestones, team messages, notebooks, and a REST API to extend functionality.

1. unfuddled
why, what & how

2. Who am I
• Hans Van de Velde
• Technical project manager @ Amphion.be
• www.novio.be/blog
• hans at novio dot be

3. What is Unfuddle?
Web application with secured access (paid service)
• Bug tracking software
• Groupware
• Source Versioning repository
= easy alternative for Basecamp, Trac, JIRA, etc.
RESTful API, widgets, freebies, …

4. Reasons to use Unfuddle
• Clean & clear organization of bug reports
– Fights clutter (1000s of e-mail messages)
• Project team communication
– All notified at once
– Keeps track (history)
• Source versioning
– SVN, GIT
– Versioning & backups on demand

5. How does it work?
• Create a project
• Add people to a project
• Set permissions per person
• Go create tickets / Post info / Commit code

6. Ticketing
• Set title and describe scenario to reproduce the
problem. Be precise about browser + platform
and actions taken.
• Set priority & severity
• Assign to a specific person
• Set a due date (deadline)
• Typical flow: accept – resolve – verify and close
• Custom ticket reports (i.e. status report)
• Time effort entry per ticket

7. Milestones
Set important dates into everybody’s mind
Such as…
deadlines for deliverables,
release dates,
launch dates,
etc.

8. Messages and notebooks
• Messages for team communication
(with commenting)
• Notebooks are like a Wiki:
– Create pages
– Attach files
(with version comments)

9. Source repository per project
• Central repository = latest development version, with revision history
• Ideal when working with different remote development teams
• Powerful commit messages:
– “resolves”, “resolved”, “fix”, “fixes”, “fixed” changes status of specified tickets
to be resolved
– “closes”, “closed” changes status of specified tickets to be closed
– “assigns”, “assigned”, “reassign”, “reassigns”, “reassigned” reassigns tickets to
the specified username
Examples:
fixed #123, embedded Zombie font in SWF
resolves #123 and reassigns #123 to hvandevelde
references #123, #124 and closes #124
spent 5.5 hours on #498
resolved #47 spending 2:45 on #47

10. Extending Unfuddle
• RESTful API
– Build your own
– SVN post commit hooks
– Widgets
–…

11. More info
• http://unfuddle.com/about/tour/dashboard
• http://unfuddle.com/blog
• http://unfuddle.com/support
Or, ask me!

12. Questions & answers
Go ahead, make my day… (Callahan, H.)