Presentation by 4 speakers for Malaysian Chinese school educational delegation visit in 2019.

1. 工商管理學院
Faculty of Business
Administration
第三届澳门大学与
马来西亚独立中学教育学术会议
Malaysian Chinese Independent School
Delegation Visit
5th Dec 2018

2. 翟智恆 博士
Dr. Robin Chark
國際綜合度假村管理
International Integrated Resort Management
Director
總監

8. “NO,
not over my dead body"
To Hong Kong businessman Stanley Ho’s
casino proposal in 1970

9. On APRIL 19, 2005
“Mr Speaker, Sir, I am anti-gambling. As a child in primary school, I saw
my father become a problem gambler for several years. I watched
many quarrels between my father and mother…
But I have had to change my attitude to casinos in Singapore when it is
part of an integrated resort...
What is important is: Will it be a total plus for the economy and is it
worth the price we have to pay in social cost...”

10. Singapore GDP
grew by 15.2%
in 2010!!!

11. • Macau is by far the largest
gaming market by revenue
• Macau surpassed Las Vegas’
entire revenue for 2009 by
the end of Q1 in 2010

12. Image in the past

13. Now… it is an entertainment business

14. Professional
management

16. International Integrated Resort Management
BSc program
• Train the students to be future managers
in IRs
• Well-rounded business knowledge
• Help students appreciate the importance
of ethics in business practices
• Personal development
MSc Program
• Many of the students are already
professional managers
• Advanced business knowledge
• Stay ahead with the new trends
• Speak the business language

18. Our Recognitions
QS World University Rankings
Top 50!
Academic Ranking of World Universities
#51-75

19. • AACSB accreditation is mission and faculty driven and emphasizes
quality control through continuous improvement and assessment
of learning
• The process of attaining the AACSBaccreditation has started since
Year 2011
• It shows our commitmentto strive for the best to create and
deliver business knowledge
• The peer review team has conducted a preliminary accreditation
visit last month (Nov 2018)
• We are likely to learn the (hopefully positive) results SOON!!!
International Accreditation 國際認證

20. Our students

22. 方俊傑
Zack Fong
國際綜合度假村管理碩士班
Master of Science
International Integrated Resort Management
Master of Ceremony
主持

23. 2002-2008
STPM
(Malaysian Higher Education Certificate)
SABS Kuantan
2009-2014
B.Sc Culinary Arts
NKUHT (National Kaohsiung University of
Hospitality & Tourism)
2015-Current (4yrs)
Sands China Limited
Chef de Commis -> Chef de Partie
School Captain Academic& InternshipTopAward
14m Internship
at Crowne PlazaKaohsiung
2017-Current (2yrs)
M. Sc. IIRM
Macau Representive
S. PellergrinoYoungChef 2018
North-EastAsianFinalist
PublicRelationship
Macau ToastmastersClub

24. M. Sc. Int’l Integrated Resort Management
Compulsory
•Introduction to Integrated Resort
•Hospitality Management
•HRM & Psychology
•Capital Financial
•Internship560h (Exemptible)
Elective (min 3)
•MICE
•Event& Ent. Mgmt
•F&B Mgmt
•Lodging Mgmt
•Hotel Revenue Mgmt
•Gaming and Casino Ops Mgmt
•Cross CulturalGambling Psy.
•Travel& Tourism Mgmt
•Retail Mgmt
•Service Quality Mgmt
•Strategic Mgmt
•Direct Marketing & Customer
Relationship Mgmt
Thesis
•Research Method
•AppliedThesis
or Academic Thesis
or Project Based*2019
33 Credits to graduate.
GPA 2.7+

25. Working in Macau IR
Non-Gaming Department
2014
•GraduatefromB.
Sc
2015
•Chef de Commis
2016
•Chef de Commis
2017
•Demi-Chef de
Partie
2018
•Chef de Partie
Shrekfast
SandsCotai Central
Banquet
Grand Orbit(Buffet)
SandsCotai Central
MORS Gold PinAward
In-RoomDining
KitchenAdministrator
SandsCotai Central
Employee Annual
Award
LobbyLounge
Chef In-Charge
ConradMacau
S. Pellergrino
Young Chef NEA
Le Buffet
KitchenAdministrator
ParisianMacau
Internship
Market Research&
Insights
Internship
MarketingService in
Entertainment&F&B

28. Why Malaysian Stays (Works) in Macau?

29. Platform to developpotentialwith
abundantresources. More support from
company, high density of professionals
from all over the world.
CulturalIntegrationof East Meets West.
Malaysiannature abilityof adaption&
improvisation.
Small but supportive Malaysian
community consists of expats& now
students. Malaysianare more unitedat
foreign land.
Higher working intensity, higher rewards.
Away but not too far from home.
Very low crime rate, stable society…..

30. Macau Top 10 Source Market
Mainland China
20, 527, 999
(+13.1%)
Philippines
239, 762
(-2.9%)
Hong Kong
5, 055, 1233
(-1.3%)
Malaysia
166, 848
(+3.8%)
Taiwan
855, 833
(-0.2%)
USA
159, 661
(+7.3%)
Korea
667, 941
(-7.8%)
Thailand
143, 988
(-9.8%)
Japan
258, 373
(-2.9%)
Indonesia
139, 041
(-11.0%)
PRC
73%
HK
18%
Taiwan
3%
Korea
2%
Japan
1%
Philippines
1%
Malaysia
1%
USA
1%
Thailand
0%
Indonesia
0%
InternationalArrivals
(Excludeworkers, Day trippers)
Source: DSEC
Jan-Oct 2018
95%
5%
MalaysianWorkerscan
communicate with 95%of tourists!

31. The Way Out
IRM
B.A.
Accounting
Global Business
HR
Finance
Hotel
F&B
Finance Industry
Tourism
IR
Admins
MICE
HospitalityRelated
Service Related
IR (Macau)

34. 葉軍英
Eugene Yap Jiun Yin
人力資源管理
Bachelor of B.A. Degree Program
Human Resources Management
Chung Hua High School Seremban
Malaysian Student Leader
馬來西亞學生領袖

42. 林教授
Dr. Christine Lim Mei Lai
國際綜合度假村管理副教授
Associate Professor
Int’l Integrated Resort Management
Resident College Tutor - MLC
馬來西亞學生領袖

44. MLC Student Mentorship Program – Have lunch with
Professors over lunch

45. Lunch Seminar: Chinese Buzzwords and the Societal Change
Over Past 100 Years - Prof. Mingyu WANG

46. Chinese New Year Preparation

47. Weekly English Salon for students to practise English

48. Activity organized by Exchange student –
Finland night

49. 工商管理學院
Faculty of Business
Administration
第三届澳门大学与
马来西亚独立中学教育学术会议
Malaysian Chinese Independent School
Delegation Visit
5th Dec 2018

50. Contact Us!
Dr. Robin Chark
rchark@um.edu.mo
Dr. Christine Lim
Christinelim@um.edu.mo
Mr. Zack Fong
Zack.Fong@sands.com.mo
Mr. Eugene Yap
bb50087@connect.um.mo
FBA Inquiry
fba.enquiry@umac.mo
IIRM Website
https://iirm.fba.umac.mo
https://www.linkedin.com/in/umfbaiirm/
IIRM Facebook
https://www.facebook.com/pg/HGM8UM/

51. 葉燕民 先生
Mr. Raymond Yap Yin Min
高級董事
國際尊尚市場發展 總辦事處
銀河娛樂集團
Senior Director
Int’l Premium & Mass Market Development
Corporate Office
Galaxy Entertainment Group