udream is a cloud-based platform designed to enhance the operational efficiency and revenue management of utility distribution companies by addressing critical areas such as commercial losses, billing performance, and asset management. It integrates multiple business processes into a unified platform that allows companies to effectively monitor key performance indicators and respond to operational challenges. The solution is easily manageable and accessible without a need for sophisticated IT resources.

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UDREAM www.silicontechlab.com
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See the Unseen !
Overview
Reduction of Commercial losses, Budget & cost
controls, Efficient asset performance, Improved
consumer relations are critical performance areas of
utility distribution companies (DISCOM) or a
Distribution franchisee. UDREAM, a platform for
Distribution Revenue Management & Analytics value
proposition is all about better leverage of assets &
resources at the lowest cost with an eagle eye on
leakage.
Features
UDREAM aims at harmonizing Business, Operations
& Technology on a common platform. Thus for a
DISCOM or Franchisee, the Consumer business unit,
Transmission & Distribution business unit can operate
in harmony. The solution runs on a hosted (cloud)
environment (OPEX model- pay per use), it does not
require a sophisticated IT team, the entire platform is
managed end-to-end by us. UDREAM allows DISCOM
/ Franchisee to address challenges associated with the
following operational tasks or business processes –
• LEAD TO CASH
- Tracking new connection
- Tracking Billing & Collection performance
- Monitoring Meter Reader performance
- Identifying potential revenue leakage
- Raising alert as soon as a problem threshold is
breached i.e. ageing, low / high billing,
pilferage etc.
- Track service requests like plan change, meter
change, etc.
• TROUBLE TO REPAIR
- Monitoring problems raised by consumers and
their closure
- Monitoring cost for repair (spares / labor)
- Escalation of problem status when SLA is
breached
• ACQUIRE TO RETIRE
- Monitoring Asset performance & maintenance
costs
- Monitoring PM schedule, renewals,
maintenance contracts
- Monitoring the Inventory levels
- Purchase & Payments
• BALANCE SCORE-CARD
- Monitoring organizational KPIs
The key functional components of the solution are –
(1) Commercial Loss Control (Metering, Billing,
Collection)
(2) Consumer Batch / Spot Billing (integrated with
CLC)
(3) Collections Management
(4) Consumer Service Order (Registration, Service
Plan Change, Meter Change)
(5) Consumer Help Desk
(6) Asset & Inventory Management
(7) Payment & Procurement
There are other optional solutions in addition to the
above such as Network GIS, Budget Control and
Asset Management. Details of which can be shared
upon request.
Technologies
• Visualisation Tool: BMBI, D3, Ms Office
• Mobile Analytics: Android
• ETL Tool : Pentaho
• MIS : Java & Extjs
• Database : Oracle/
Postgress/
SQL Server/
MySQL
• Server :
Linux/Unix/Win2K

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www.silicontechlab.com
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