ASL BiSL Foundation (formerly ASL Foundation) has managed ASL and BiSL’s key ideas for several years, and is now developing them further. In doing so, it is seeking to bring business and IT closer together. The supply of information – perhaps by its very nature – needs to take place via an integrated chain.
Mind the Gap: Between ITSM & SAM in the ITIL World”Laura Stevens
With ITIL being such a cornerstone of IT Management over the last 35 years, Certero takes a look at the role of SAM/ITAM/SLOE/EMM et al versus the role of ITSM. Is there a GAP between the two, and what opportunities for collaboration are being missed?
Opportunity for VARs and MSPs to help SMBs manage services and save IT management costs. Content includes the following: About Kaseya; Why sell/resell Kaseya; Prospecting; Creating opportunities and registering deals; And how to engage. Presented by Kaseya. March 2014
Jade Global is a closely aligned ServiceNow partner specializing in implementing ServiceNow IT Service Management solutions, implementations, and integrations.
Case Study on Financial Data Integration Adeptia Inc.
One of the largest commercial bank in the United States offers a comprehensive line of banking, investment, mortgage, trust, and payment products to consumers, businesses, and institutions.
Read More...https://adeptia.com/resources/case-study/one-architecture-one-platform-one-source-truth-AIS
MSP Best Practice | Optimizing RMM Solutions and Increasing MSP ProfitsDavid Castro
MSP best practice. Content includes the following: Why it’s important to analyze the configuration of your RMM solution against industry best practices (and
where to get those practices and how do to the analysis); How to check thresholds and alerts against user roles and policy settings for maximum effectiveness; How to audit the integration of your RMM solution with your PSA tool, including a review of dashboards and reports – and learn why this is often overlooked; How to implement these changes to increase your profitability by 10% to 20%. Presented by Kaseya with SPC International (fka MSP University). October 2013
ASL BiSL Foundation (formerly ASL Foundation) has managed ASL and BiSL’s key ideas for several years, and is now developing them further. In doing so, it is seeking to bring business and IT closer together. The supply of information – perhaps by its very nature – needs to take place via an integrated chain.
Mind the Gap: Between ITSM & SAM in the ITIL World”Laura Stevens
With ITIL being such a cornerstone of IT Management over the last 35 years, Certero takes a look at the role of SAM/ITAM/SLOE/EMM et al versus the role of ITSM. Is there a GAP between the two, and what opportunities for collaboration are being missed?
Opportunity for VARs and MSPs to help SMBs manage services and save IT management costs. Content includes the following: About Kaseya; Why sell/resell Kaseya; Prospecting; Creating opportunities and registering deals; And how to engage. Presented by Kaseya. March 2014
Jade Global is a closely aligned ServiceNow partner specializing in implementing ServiceNow IT Service Management solutions, implementations, and integrations.
Case Study on Financial Data Integration Adeptia Inc.
One of the largest commercial bank in the United States offers a comprehensive line of banking, investment, mortgage, trust, and payment products to consumers, businesses, and institutions.
Read More...https://adeptia.com/resources/case-study/one-architecture-one-platform-one-source-truth-AIS
MSP Best Practice | Optimizing RMM Solutions and Increasing MSP ProfitsDavid Castro
MSP best practice. Content includes the following: Why it’s important to analyze the configuration of your RMM solution against industry best practices (and
where to get those practices and how do to the analysis); How to check thresholds and alerts against user roles and policy settings for maximum effectiveness; How to audit the integration of your RMM solution with your PSA tool, including a review of dashboards and reports – and learn why this is often overlooked; How to implement these changes to increase your profitability by 10% to 20%. Presented by Kaseya with SPC International (fka MSP University). October 2013
Pitch Deck to SMB End Users | Kaseya Partner Program VAR Onboarding ToolDavid Castro
Sales pitch deck for VAR Rep to use during sales process with SMB end user. Content includes the following: SMB situation analysis, SMB IT management issues, solution alternatives, what is Kaseya, why SMB chooses Kaseya, how VARs can position Kaseya and make money, how VARs can leverage Kaseya resources. Presented by Kaseya. January 2015
ICLC's Simple, complete and accurate Accounting and Information Management System for small, medium and large organizations, micro-finance and lending institutions, trading companies, and other similar organizations. Our system can be integrated with payroll, POS, and HRIS, can produce government compliant reports.
Quest Midwest presentation by Smart ERP Solutions. Covers automating, streamlining and removing paper from Financials business processes including Vendor Onboarding
ServiceDesk Plus—the game-changing IT service desk tool—now supports enterprise service management for businesses. Create and instantly deploy multiple service desk instances for all your supporting business functions, like HR and finance, from a central portal.
To know more, visit https://www.manageengine.com/products/service-desk/enterprise-service-desk-management.html
IT plays a key role in any enterprise by maintaining the 24/7 availability of infrastructure and applications in support of critical business activities. IT coordinates internal resources and partners with multiple vendors to manage internal and external systems that support the organization’s business requirements.
ServiceNow Configuration Management Database Jade Global
The ServiceNow CMDB provides a consolidated system of record for IT. The CMDB can be made service-oriented by establishing Logical CIs (Business Services, Components, etc.) to serve as a layer of abstraction underpinning the ITSM processes.
The AI Advantage in Deductions Processing | Deductions Management Process | E...Emagia
The AI advantage in deductions processing
Learn how Artificial Intelligence (AI) can reduce manual work in deductions processing by over 80%. Deductions processing is a necessity but is also a low value activity. Over 95% of deductions are valid, resulting in issuing a credit to clear them from the accounts receivable ledger. The invalid deductions are difficult to collect from customers. A CFO’s reaction to this process is usually, “I don’t want to hire 6 people to issue credit memos”. However, if invalid deductions are not challenged, they will increase in frequency and value, significantly reducing gross profit margins.
https://www.emagia.com/resources/ebooks/the-ai-advantage-in-deductions-processing/
https://www.emagia.com/products/deductions-management-software/
WSO2 Open Banking: Digital Transformation Through PSD2WSO2
If you are a financial institution in Europe, you would be in one of three places when it comes to PSD2: ready to take PSD2 by the horns, making some progress with compliance but still trying to understand the big picture, or unsure of where to start.
The good news is that it doesn’t matter where you’re at. WSO2 Open Banking offers a solution that addresses all compliance requirements. It doesn’t stop there. It can open up your business to broader revenue generation opportunities through PSD2 in the context of digital transformation.
Join Seshika Fernando, head of financial solutions at WSO2 as she explores
The role of PSD2 in redefining banking as we know it.
The core capabilities of WSO2 Open Banking including the WSO2 API Management platform that enables opening APIs in a secure and controlled manner.
How WSO2 Open Banking can support your technology infrastructure for capabilities beyond banking.
A demonstration of the solution - https://wso2.com/solutions/financial/open-banking/
For SMBs using MSPs (and VARs) | How to Save Money with Managed IT ServicesDavid Castro
SMB opportunity to use MSPs to save IT management costs. Content includes the following: Who is Kaseya?; the current state of IT Systems Management; a discussion of why IT automation is key to SMB success; why Kaseya is used by solution providers; how SMBs need to prepare for the next wave in IT, how to get started with a Kaseya solution provider. Presented by Kaseya. March 2014
Pitch Deck to SMB End Users | Kaseya Partner Program VAR Onboarding ToolDavid Castro
Sales pitch deck for VAR Rep to use during sales process with SMB end user. Content includes the following: SMB situation analysis, SMB IT management issues, solution alternatives, what is Kaseya, why SMB chooses Kaseya, how VARs can position Kaseya and make money, how VARs can leverage Kaseya resources. Presented by Kaseya. January 2015
ICLC's Simple, complete and accurate Accounting and Information Management System for small, medium and large organizations, micro-finance and lending institutions, trading companies, and other similar organizations. Our system can be integrated with payroll, POS, and HRIS, can produce government compliant reports.
Quest Midwest presentation by Smart ERP Solutions. Covers automating, streamlining and removing paper from Financials business processes including Vendor Onboarding
ServiceDesk Plus—the game-changing IT service desk tool—now supports enterprise service management for businesses. Create and instantly deploy multiple service desk instances for all your supporting business functions, like HR and finance, from a central portal.
To know more, visit https://www.manageengine.com/products/service-desk/enterprise-service-desk-management.html
IT plays a key role in any enterprise by maintaining the 24/7 availability of infrastructure and applications in support of critical business activities. IT coordinates internal resources and partners with multiple vendors to manage internal and external systems that support the organization’s business requirements.
ServiceNow Configuration Management Database Jade Global
The ServiceNow CMDB provides a consolidated system of record for IT. The CMDB can be made service-oriented by establishing Logical CIs (Business Services, Components, etc.) to serve as a layer of abstraction underpinning the ITSM processes.
The AI Advantage in Deductions Processing | Deductions Management Process | E...Emagia
The AI advantage in deductions processing
Learn how Artificial Intelligence (AI) can reduce manual work in deductions processing by over 80%. Deductions processing is a necessity but is also a low value activity. Over 95% of deductions are valid, resulting in issuing a credit to clear them from the accounts receivable ledger. The invalid deductions are difficult to collect from customers. A CFO’s reaction to this process is usually, “I don’t want to hire 6 people to issue credit memos”. However, if invalid deductions are not challenged, they will increase in frequency and value, significantly reducing gross profit margins.
https://www.emagia.com/resources/ebooks/the-ai-advantage-in-deductions-processing/
https://www.emagia.com/products/deductions-management-software/
WSO2 Open Banking: Digital Transformation Through PSD2WSO2
If you are a financial institution in Europe, you would be in one of three places when it comes to PSD2: ready to take PSD2 by the horns, making some progress with compliance but still trying to understand the big picture, or unsure of where to start.
The good news is that it doesn’t matter where you’re at. WSO2 Open Banking offers a solution that addresses all compliance requirements. It doesn’t stop there. It can open up your business to broader revenue generation opportunities through PSD2 in the context of digital transformation.
Join Seshika Fernando, head of financial solutions at WSO2 as she explores
The role of PSD2 in redefining banking as we know it.
The core capabilities of WSO2 Open Banking including the WSO2 API Management platform that enables opening APIs in a secure and controlled manner.
How WSO2 Open Banking can support your technology infrastructure for capabilities beyond banking.
A demonstration of the solution - https://wso2.com/solutions/financial/open-banking/
For SMBs using MSPs (and VARs) | How to Save Money with Managed IT ServicesDavid Castro
SMB opportunity to use MSPs to save IT management costs. Content includes the following: Who is Kaseya?; the current state of IT Systems Management; a discussion of why IT automation is key to SMB success; why Kaseya is used by solution providers; how SMBs need to prepare for the next wave in IT, how to get started with a Kaseya solution provider. Presented by Kaseya. March 2014
Our team has implemented several Helpdesk, ITSM & BSM projects and has a vast global experience.
Our team comprises of highly qualified and certified professionals such as Helpdesk and ITSM Practitioners, who are obsessed to deliver business solutions and services. eStomi has partnered with BMC and Clarive to provide professional services. eStomi also is –
- India’s first and the only certified OTRS System Integrator Partner.
- India’s first and the preferred ITRP Partner.
- India’s first and the only iTop Partner.
- Bangalore’s first and the only Wolken Partner.
OTRS Consulting, Implementation, Customization and AMCRazak Mohammed Ali
Altnix provides consulting, implementation, customization and 24x7 Support services for OTRS based Help Desk and IT Service Management (ITSM). Altnix can implement ITIL compliant ITSM processes and support process using OTRS. Altnix can customize OTRS and integrate OTRS with other third party tools
Boletín de Noticias de Julio de la SEMPSPH. Ya está disponible la cuarta edición del Boletín de Noticias de la Sociedad Española de Medicina Preventiva, Salud Pública e Higiene, correspondiente al mes de julio. La presentación del proyecto NeokissEs para el control de las bacteriemias nosocomiales en neonatos de bajo peso, avalado por esta sociedad científica y en el que participan 15 autonomías, la entrevista al doctor Francisco Javier Gómez, creador y gestor del El Prevenlisto, una nueva herramienta para la información relacionada con la Medicina Preventiva y la Salud Pública, y un artículo sobre la experiencia de la doctora Julita Gil sobre los obstáculos en la lucha final contra la epidemia de Ébola en Sierra Leona, son algunos de los contenidos más destacados de este núnero.
En esta entrega del Boletín mensual de noticias sobre nuestra especialidad hay un llamamiento a los socios para que entren en la parte privada de la web, www.sempsph.com, y actualicen todos sus datos con el objetivo de poder mantener una comunicación fluida con ellos y puedan estar informados de forma puntual sobre la actividad de la Sociedad.
Esperamos que los contenidos elegidos para este número sean de interés para todos. Los interesados en participar en sucesivos números, pueden hacerlo a través del correo electrónico comunicacion@sempsph.com
Présentation de la recommandation émise à l'agence Marcel pour Dacia, par des étudiantes de Master 1 Communication globale des entreprises et des Marques - Février 2012
Compétition remportée
Aspire Global Enterprise Solutions - ERP on Cloud delieveredaspireglobaltech
Cloud Ready Enterprise Solutions
Enterprise Content Management -Alfresco
Social CRM + Cloud-SAP
Retail IT -Magento
ERP on Cloud-SAP
HRM on Cloud-HR MIS
Remote Data Center-Big Data
Managed IT Infra Services
Testing and QA
Mobile Application-iPhone and Android
Key Considerations While Rolling Out Denodo PlatformDenodo
Watch full webinar here: https://bit.ly/3zaPGLO
Our approach for data virtualization advisory takes the following 3 dimensions/areas into consideration:
- Technology / Architecture
- Business User Groups (your clients)
- IT Organization
To deliver quick results, Q-PERIOR uses a multitude of accelerators in predefined topics within these three dimensions. In our presentation we will elaborate on client examples why such an exercise makes sense before rolling out Denodo and what kind of risks you can avoid doing so.
Information technology in global arena & enterprise resource planningSubhajit Bhattacharya
INFORMATION TECHNOLOGY IN GLOBAL ARENA & ENTERPRISE RESOURCE PLANNING. This presentation describes how Information Technology is overall impacting the global arena and how IT is necessary for the organizational growth in the competitive global market.
Role of ERP and how ERP can further enables business to run more productively and bring organization wide growth. The key constraints to identify the correct ERP suite. An overview of ERP project management and ERP as a service on cloud infrastructure.
Finding Savings Solutions
in a treacherous economy
Profits don’t just happen. Organizations today are realizing they have to delve into every aspect of their operation to discover potential savings and uncover new paths to growth. Hiding in your service operation are some of the largest opportunities for improvements in productivity, performance and bottom line profits. If you’re a profit hunter, attend our free webinar and learn how to spot the service management savings within your reach.
Digital Transformation is a systematic approach to your business that applies digital thinking across everything you do, from the front office to the back office. It’s what we refer to as “The New Business of Digital.” The quote you see summarizes that thought well.
This is an important distinction because not only is there a direct, tangible improvement to the specific area that you change through digital technology and digital thinking—for example, replacing hard-copy documents with electronic documents—but there is a significant value-add as well.
Through Digital Transformation, your processes are:
Optimized through intelligent information capture
Streamlined by removing time-consuming steps
Replaced with a new, simpler way of doing things
To learn how it impacts business download the presentation or visit our website http://www.fujixerox.com.au/products/
What is dynamics 365? And How Microsoft is modernizing Dynamics using Office ...Nicolas Georgeault
We all know and love the way Microsoft modernize his Office stack but let’s talk a bit about the core of your business processes. During last WPC, Satya Nadella unveil the next evolution of Microsoft Business Applications with Dynamics 365. The idea is the modernization of all the Dynamics products using the power of cloud and local services. But the vision of Microsoft is a bit more complex. Dynamics CRM was already part of Office 365, during this session you will learn how Microsoft is planning to rebuilt a complete strategy on top of xRM and people relations like customers and partners relationships. We will talk how Office 365 Groups, Power BI, Power Apps, Microsoft Flow, And many more services will be used and impact to build the future of Dynamics CRM, AX and NAV to deliver an hybrid ERP capable to exploit your corporate Big Data in a global and open solution.
SmartERP Webinar
Did you know that approximately 55% of work activities can be automated using Robotic Process Automation (RPA) technology? Automating business processes in Finance is now considered a business imperative. RPA enables organizations to power people and automates business operations by leveraging this game-changing technology.
RPA has become one of the most popular choices for improving operational efficiency with tactical automation. 59% of Finance & Accounting leaders believe RPA will make their business more competitive over the next two years.
In this webinar, you will learn how to:
How to utilize RPA to transform your organization
Fix broken manual processes
Integrate RPA with your Finance applications
Easily scale large and often changing logic systems
Perform a vast array of key essential tasks; quickly and precisely
Use RPA with AI, to augment tasks that need human intelligence
Benefits:
Increase productivity across your organization
Enables cost reduction for your organization
Improve your accuracy and increase efficiency
Enhances your customer’s experience
Reality: You are using SaaS every day. Through the Internet boom technology advancement of the communications grid positioned us in the new millennium to introduce complex technologies as Web-based services:
2. What you will learn in this session:
• How to meet business needs with best source
solutions.
• How to connect OTRS and Sugar to gain the full
benefits of seamless cross system integration.
• How to keep your customers happy and provide
your sales force with complete customer
information.
4. IT-NOVUM: Your Partner for
Open Business Solutions
>65 employees
Covering the complete
ø 20% annual growth value chain
>60% external customers, medium
and large enterprises Design and
Architecture Projekt Management
branches in the D-A-CH* region and Consulting
datacenter of KAP-AG
synergies & inovation „Best-Source“
Rollout
according to concern affiliation
and Training
Integration and
Interfaces
Support and
Subscription
Hosting and
Managed Services
5. it-novum Solutions
Frontend & Portale
Office-Solutions, Browser, mobile devices
Dashboards, Key Figures, Reporting and Analysis
Data integration
and -transfer
Customer
CRM ECM ERP ITSM spec..
Workflow & Prozess Engine
Infrastructure
OS, Hardware, Data Base, Backup, …
6. Open Minded Business Solutions –
the Magic Triangle with IT-NOVUM
ITIL, ROI,
€,SLA
etc.
Best Source as basis for
business process
BUSINESS optimization
TECHNOLOGY to close the gap between
technology and business
integration
cooperation
7. Integrated processes
Gain benefits by using integrated processes:
– seamless business processes
– broad information
– save time
– avoid faults
– increase in efficiency
– improve in quality
– save costs
• Use the best source approach with it-novum.
20. Conclusions
SugarCRM and OTRS
– Seamless process integration
– Manage customer and contract data in Sugar
– Automated transfer of data into OTRS
– Manage your tickets in OTRS
– Create new contacts in OTRS
– Tickets are displayed in Sugar
Benefits
– Relevant information about customers in Sugar and in OTRS
– Manage your data just once
– Avoid faults and save time
– Increase efficiency
– Improve quality