2. The Organizational
Hierarchy: The Traditional
Information Systems
Traditionally, managers
have used the
organizational hierarchy as
a system for gathering the
information they need like
a reports. This reports.
Regular daily and monthly
reports were fed up the
chain so that top managers
could make decisions.
Forbes.com. Taken from:
https://www.forbes.com/sites/jacobmorgan/2015/0
7/06/the-5-types-of-organizational-structures-
part-1-the-hierarchy/
3. The hierarchy has
several drawbacks
In organizations with many layers of
managers, it can take a long time for
information to travel up and for decisions
to travel down, reducing the timeliness of
that information
Consultoria Dinámica Integral. Taken from:
https://cdiconsultoriadinamicaintegral.jimdo.c
om/publicaciones/laboral/comunicaci%C3%B
3n-efectiva/
4. Transaction-
Processing
Systems
Transaction-processing
systems began to appear in
the early 1960s with the
advent of commercially
available mainframe
computers.
Most managers in large
organizations use a
transaction-processing
system to handle tasks such
as payroll and customer
billing.
Eternal sunshine of the is mind. Taken from:
https://eternalsunshineoftheismind.wordpress.com/2
013/03/10/trends-in-i-s-transaction-processing-
systems/
5. Operations
Information
Systems
An operations information
system is a system that gathers
comprehensive data, organizes
it, and summarizes it so that it
has value for managers.
An operations information
system provides managers with
information they can use in
their nonroutine decision-
making.
Lindley, Jeff. Buidling Smart Infrastructure to Serve
Travelers and System Managers.1997. Taken From:
https://www.fhwa.dot.gov/publications/publicroads/9
7septoct/p97sept30.cfm
6. Decision Support
Systems
A decision support system
is an interactive computer-
based system that provides
models that help managers
make better-
nonprogrammed decisions.
A decision support system
gives managers model-
building capabilities and
provides them with the
ability to manipulate
information in a variety of
ways Web-Books.com. Taken from: http://www.web-
books.com/eLibrary/NC/B0/B66/125MB66.html
7. Very rarely does a
top manager use
such systems
Most electronic
management information
systems are not yet
sophisticated enough to
handle the ambiguous
types of problems facing
top managers.
3. An executive support
system is a sophisticated
version of a decision
support system that is
designed to meet the
needs of top managers. 123RF. Taken From:
https://es.123rf.com/photo_67654461_gerente-de-recursos-
humanos-de-asia-con-un-tablet-pc-bienvenida-al-nuevo-
empleado-en-su-escritorio-d.html