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DevOps: Concepts, Technology and Automation.
oh yeah, and people...
Daniel Bryant
@danielbryantuk
daniel.bryant@opencredo.com
www.opencredo.com
Tonight
• Conceptual issues
• Technical issues
• Automate everything (except the people)
• Change management is essential
26/11/2015 @danielbryantuk
Who Am I?
• London Java Community Associate
• Conference regular: QCon, Devoxx, JAX
• InfoQ Editor, DZone MVB, Voxxed
26/11/2015 @danielbryantuk
• Chief Scientist at OpenCredo
• Technical/digital transformation
• Java, Golang, CI/CD, DevOps
• Microservices, cloud and containers
• Maintainer of muservicesweekly.com
2012
-
2015
26/11/2015 @danielbryantuk
Conceptual Issues
26/11/2015 @danielbryantuk
Rebranding
26/11/2015 @danielbryantuk
Reductionism (Done Incorrectly)
26/11/2015 @danielbryantuk
Developers with Infra Tooling
26/11/2015 @danielbryantuk
Evaluation
“I will postpone using this shiny new framework
until my peers have validated the proposed
benefits with rigorous scientific experiments”
- Said by no programmer
…ever
26/11/2015 @danielbryantuk
Raible’s Comparison Matrix
26/11/2015 @danielbryantuk
Matt Raible comparison matrix (bit.ly/OxUzad)
Be Wary of “DevOps” Tooling
26/11/2015 @danielbryantuk
Concepts
DevOps is an approach (C.A.L.M.S)
Changing a name rarely changes anything
Think (and act) big-picture
Tools follow practice and process,
not the other way around
26/11/2015 @danielbryantuk
Technical Issues
26/11/2015 @danielbryantuk
https://www.flickr.com/photos/45131642@N00/
Is this your view of a container?
26/11/2015 @danielbryantuk Credit to Steve Poole for this idea
Do you equate one with this?
https://www.flickr.com/photos/don-stewart/
26/11/2015 @danielbryantuk
Or this?
26/11/2015 @danielbryantuk
Sorry – it’s more like:
26/11/2015 @danielbryantuk
https://www.flickr.com/photos/smoovey/
Your container
26/11/2015 @danielbryantuk
Microsoft May Be Late to the Party
(But they’re on their way now)
26/11/2015 @danielbryantuk
Monitoring
• Health checks
– Coda Hale (DropWizard) Metrics
– Spring Boot actuator
• KPIs for apps (and business)
– Assertions / invariants
– Throughput
– Queue length
26/11/2015 @danielbryantuk
Kibana FTW
26/11/2015 @danielbryantuk
Grafana FTW
26/11/2015 @danielbryantuk
Problems?
• Rob Ewaschuk’s “Philosophy on Alerting”
• Brendan Gregg’s USE method
– “check utilization, saturation, and errors.”
• “DevOps Troubleshooting”
– Kyle Rankin
26/11/2015 @danielbryantuk
Technical Issues
There are no silver (container) bullets
But check ROI on ‘traditional’ VMs/Infra
Look at your entire IT estate
Observability is a key tenet of DevOps
“What gets measured gets managed”
26/11/2015 @danielbryantuk
Automate Everything (Except the People)
26/11/2015 @danielbryantuk
In the Beginning…
26/11/2015 @danielbryantuk
Developers - Share the Pain...
26/11/2015 @danielbryantuk
“Dev-on-call”
An occasional spike to the head
is a good thing...
...metaphorically speaking
• You build it, you run it
– Shared responsibility
– Communication
26/11/2015 @danielbryantuk
We’ve built a wonderful system
It’s now running in production…
26/11/2015 @danielbryantuk
Things Inevitably Go Wrong…
26/11/2015 @danielbryantuk
At the End: It’s All About People
26/11/2015 @danielbryantuk
www.infoq.com/news/2015/06/too-big-to-fail
Automation
Automate, automate, automate
Develop empathy
(shared responsibility & collaboration)
Technology provides a foundation,
then it’s all about the people
26/11/2015 @danielbryantuk
Change Management without
(too much) Management Speak
26/11/2015 @danielbryantuk
Change Management is Essential
• Fair process (three ‘E’s)
– Engagement
– Explanation
– Expectation
• Leading change
– Transformation is a process
– “Change is coming to IT” (bit.ly/1QZovXr)
– Communicate, empower, plan, consolidate
26/11/2015 @danielbryantuk
“DevOps”
• Development practices
– Architecture, design, workflow
• Operational guidance
– “ilities”, DR/BC, InfoSec
• Infrastructure automation
– Config management, provisioning, self-service
26/11/2015 @danielbryantuk
“DevOps”
• Deployment automation
• Infrastructure monitoring
• Log management
• Application management and monitoring
– Share understanding and collaborate on issues
– Expose this across the business
26/11/2015 @danielbryantuk
26/11/2015 @danielbryantuk
bit.ly/1PMlpIL
We Value…
26/11/2015 @danielbryantuk
http://www.slideshare.net/dbryant_uk/mucon-2015-the-business-behind-microservices-organisational-architectural-
operational-challenges
26/11/2015 @danielbryantuk
The Future of DevOps?
• ‘Full-stack’ developers
• Platform/tooling team
• Site Reliability Engineers (SREs)
• People might actually talk to each other…
26/11/2015 @danielbryantuk
Summary
• DevOps is about more than just tech
– Tools follow good process and practice
• There are no silver (container) bullets
– Confirm ROI on new infra spending (in-house vs external)
• Automate everything, except the people
– People drive change (with process, values and culture)
• Let’s make this an inclusive community
– Linux, Windows, Business, Transformation, PMs…
26/11/2015 @danielbryantuk
Some Bedtime Reading…
26/11/2015 @danielbryantuk
A Big Thanks to…
26/11/2015 @danielbryantuk
Thanks
Questions are welcome!
@danielbryantuk
daniel.bryant@opencredo.com
www.opencredo.com
26/11/2015 @danielbryantuk
My Thoughts (and References)
• http://www.slideshare.net/dbryant_uk/moving-to-devops-mode-
easy-hard-or-just-plain-terrifying
• http://www.slideshare.net/dbryant_uk/jaxlondon-2015-devops-
and-the-cloud-all-hail-the-developer-king
• http://www.slideshare.net/dbryant_uk/2013-ljcconf-chuck-norris-
doesnt-need-devops
• http://www.slideshare.net/dbryant_uk/mucon-2015-the-business-
behind-microservices-organisational-architectural-operational-
challenges
• http://www.infoq.com/author/Daniel-Bryant
• https://www.parleys.com/search/daniel%20bryant/PRESENTATIONS
• https://skillsmatter.com/skillscasts/7004-our-journey-to-world-
gifting-domination-how-notonthehighstreet-com-embraced-docker
26/11/2015 @danielbryantuk

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