This document discusses how to approach sales in a more positive way by focusing on understanding the customer's needs and problems. It begins with a check-in from the presenter about their background in sales. It then addresses why sales is often seen negatively and presents an alternative "cleaner" approach. This approach involves problem finding rather than problem solving, asking questions to understand the customer, and telling stories about past successes rather than focusing on features. The document suggests researching the customer, competitors, suppliers and focusing the discussion on why and how a product or service helps rather than what it is. It concludes with proposing a role playing game to demonstrate these cleaner sales techniques.