Trustees' Responsibilities

LAW OFFICES
GIVNER & KAYE
A PROFESSIONAL CORPORATION
SUITE 445
12100 WILSHIRE BOULEVARD
LOS ANGELES, CALIFORNIA 90025
www.GivnerKaye.com
This Handout provides general information. It does not give legal advice. Each situation is different, and factual differences require
different approaches. Do not rely on anything described in this Handout. Instead, consult your own lawyer and C.P.A.
BRUCE GIVNER
(bruce@GivnerKaye.com)
OWEN D. KAYE
(owen@GivnerKaye.com)
KATHLEEN GRAHAM GIVNER
(kathy@GivnerKaye.com)
NEDA BARKHORDAR
(neda@GivnerKaye.com)
TELEPHONE (310) 207-8008
(818) 785-7579
FACSIMILE (310) 207-8708
(818) 785-3027
July 14, 2013
TRUSTEES' DUTIES
Table of Contents
1. INTRODUCTION. ....................................................................................................... 1
2. SURPRISE: YOU ARE THE TRUSTEE..................................................................... 1
3. INITIAL STEPS........................................................................................................... 2
3.1. Governing Document. ................................................................................. 2
3.2. Status. ......................................................................................................... 2
3.3. Assets.......................................................................................................... 2
3.4. Beneficiaries................................................................................................ 3
4. RESPONSIBILITIES................................................................................................... 3
5. INDICATIONS OF A GOOD TRUSTEE..................................................................... 5
6. APPROPRIATE TRUSTEES...................................................................................... 5
6.1. Impact Of Time............................................................................................ 5
6.2. You. ............................................................................................................. 6
6.3. Independent 3rd
7Party (individual)................................................................
6.4. Children Or Other Heirs............................................................................... 7
6.5. Bank or Trust Company............................................................................... 7
6.6. Protectors. ................................................................................................... 9
7. CALIFORNIA LAW..................................................................................................... 11
8. LIABILITIES................................................................................................................ 12
8.1. Scope. ......................................................................................................... 12
8.2. Standard...................................................................................................... 12
8.3. Common Situations Giving Rise To Liability................................................ 13
8.4. Conflict Of Interest....................................................................................... 13
8.5. Investments. ................................................................................................ 14
8.6. Others’ Actions. ........................................................................................... 14
8.7. Fees............................................................................................................. 14
9. PROTECTION. ........................................................................................................... 14

LAW OFFICES
GIVNER & KAYE
SUITE 445
12100 WILSHIRE BOULEVARD
LOS ANGELES, CALIFORNIA 90025
www.GivnerKaye.com
This Handout provides general information. It does not give legal advice. Each situation is different, and factual differences require different
approaches. Do not rely on anything described in this Handout. Instead, consult your own lawyer and C.P.A.
BRUCE GIVNER
(bruce@GivnerKaye.com)
OWEN D. KAYE
(owen@GivnerKaye.com)
KATHLEEN GRAHAM GIVNER
(kathy@GivnerKaye.com)
NEDA BARKHORDAR
(neda@GivnerKaye.com)
TELEPHONE (310) 207-8008
(818) 785-7579
FACSIMILE (310) 207-8708
(818) 785-3027
July 14, 2013
TRUSTEES' DUTIES
1. INTRODUCTION.
1.1. Prospective Trustees.
This handout is primarily designed for people who have been asked to be the trustee of
an irrevocable trust.
Review Document. Before agreeing to be the trustee, review the trust instrument to be
sure it has the most up-to-date language to protect you from future claims. Better yet, have it
reviewed by your own experienced trust counsel.
Trust Not Yet In Existence. You may want special language added to the boilerplate to
reflect the peculiarities of the situation, e.g., these particular beneficiaries and assets.
Trust Already In Existence. Even if the trust is already in existence, if your own lawyer
feels you need additional protection, you may be able to get the trust amended to provide what
you need. For example, California law allows the grantor and the beneficiaries to amend a trust
without going to court. Otherwise, the beneficiaries can petition the court to amend the trust.
Or, failing both of those, you may be able to negotiate a special indemnification agreement with
the grantor and/or the beneficiaries.
Example. The trust is to own the stock of a closely held business. Only one of three
children is active in the business. How will you deal with compensating the working beneficiary,
while still getting an adequate return for the other beneficiaries? How long can you safely keep
100% of the trust’s assets invested in the business?
1.2. Grantors.
This handout should also interest people trying to decide whom to select as trustee. For
example, after reading this handout, the trust creator might wish to have the trust drafted to
retain flexibility and influence over the trust, without retaining formal tax “ownership.” One way
might be to give the trustee the power to amend the trust in certain situations, e.g., to fulfill the
trust’s original intent. Another way might be to authorize the appointment of a trust “protector.”
2. SURPRISE: YOU ARE THE TRUSTEE.
2.1. Beginning.
Assume you have just been asked to be a trustee. Or assume that you have been
informed that, under the terms of a written trust agreement, you are now the trustee.

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Trustees’ Duties
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Relax. You cannot become a trustee without your consent. Until you sign the trust
agreement, or some other document under which you accept the responsibilities, you are not
the trustee.1
Also, even once you have accepted the role of Trustee, you are not Trustee of any
assets until they are transferred to your name as Trustee. That transfer must come either from
the donor or from the previous Trustee.
2.2. Terminating Trustee Status.
There is a flip side to this. Assume that you are the Trustee, and no longer wish to be the
Trustee. Can you just resign? No. You are still the Trustee until a new Trustee has accepted
the role and received all of the Trust assets from you.
What if you wish to resign and no one else will take your place? You may petition the
probate court for appointment of a successor. Presumably the cost of that court petition will be
paid by the trust itself. However, be careful not to get yourself into a situation where such a
procedure is your only way out.
3. INITIAL STEPS.
Once you have become the Trustee, what should you do first?
3.1. Governing Document.
Study the trust agreement or Will (of course you should have already done so).
3.2. Status.
Accept the trusteeship by signing the trust instrument or the change of trustee document.
3.3. Assets.
Take control of trust assets, i.e., make sure that title to any bank and brokerage
accounts, real estate, LLC and partnership interests are now in your name as trustee.
Note: Trusts Are Not Persons! A corporation is a legal person. So is
an LLC and a partnership. A trust is not. That means that a corporation can
have a bank account in its own name, e.g., the Givner & Kaye, A Professional
Corporation savings account at Wells Fargo Bank. However, there cannot be
an account called the Bruce and Kathleen Givner Children’s Trust savings
account at Wells Fargo Bank. Why not? Because a trust is not a legal person;
a trust is just a document, a bunch of paper. The trustee is the legal person.
So the bank account has to be in the name of Joe Smith, Trustee, of the Bruce
1
Caveat: California law allows for the creation of oral trusts for personal property. Those are, to say the least,
unusual.

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Trustees’ Duties
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and Kathleen Givner Children’s Trust savings account at Wells Fargo Bank.
Banks will let you open accounts incorrectly. But that does not make it correct.
3.4. Beneficiaries.
Meet with grantor or beneficiary(ies) to determine income and principal needs.
4. RESPONSIBILITIES.
4.1. Initial Administrative Responsibilities.
Transfer assets to your ownership as trustee. See Probate Code §16009.2
If the
trust was created under a will, review estate accounting to make sure amount
distributed to trust is correct.
Bookkeeping records must be established.3
Inventory trust assets & record tax bases and acquisition dates.
Quality & appropriateness of trust assets must be reviewed.
Insurance for trust assets must be adequate in both amount and types of
coverage, including fire, earthquake and liability.4
4.2. Bookkeeping Responsibilities.
Collect dividends, interest and proceeds of matured and called bonds.
Reinvest promptly.
Record details of all income & principal receipts & disbursements.
4.3. Investment Responsibilities.
Establish investment strategy appropriate to present and future beneficiaries’
needs.5
Make investment changes in timely manner and after thorough analysis.
2
Probate Code §16009: “The trustee has a duty to do the following: (a) To keep the trust property separate from
other property not subject to the trust. (b) To see that the trust property is designated as property of the trust.”
3
Hire a competent accountant!!!
4
It is a good idea to show the assets and the portfolio of insurance to two separate property and casualty
brokers. One may see a risk that the other does not. Try not to be limited to one source of information.
5
Corporations keep corporate minutes. Trustees should get in the habit of preparing a “Memorandum Of
Trustee’s Decision.” This is not a formal document. It is to describe the issue you addressed; the people with
whom you consulted; the alternatives you considered; and why you selected the alternative you selected.
Trustees are entitled to make mistakes as long as they make them in a thoughtful fashion.

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Review trust assets regularly for quality and performance.6
Supervise business and real estate interests.7
4.4. To The Beneficiaries.
Remit income to beneficiary regularly and send detailed income and principal
statements to beneficiary.
Exercise discretion about advancing principal to beneficiary if needed and if
permitted by trust terms (and document your reasons).
Fund minor beneficiaries’ education, if trust allows.8
Pay for support and medical needs of beneficiary, if beneficiary is ill.
4.5. Tax Responsibilities.
Track taxable income and assets’ adjusted cost bases.9
File fiduciary income tax returns annually and furnish data annually10
for the
beneficiary's tax returns.
Time investment transactions to minimize taxes.
4.6. Trust Remainder On Termination.
Determine proper time for partial and final distributions.
Calculate proper share of each remainder beneficiary.
Provide accounting and tax data.
6
If the liquid assets are large enough, divide them and give a portion to at least two money managers. This way
you will have two sources of information coming in to you at all time.
7
If the estate includes a closely held business, appoint an independent board of directors. As trustee you are
not responsible for running the business; you are responsible for making sure that competent people are
running the business. If the estate includes a great deal of investment real estate, hire a competent real estate
management firm. Also hire a competent real estate lawyer to review the contract with the management firm
and the firm’s reports. You may also need an independent real estate consultant, depending upon the
complexity of the real estate holdings and the family’s involvement.
8
If the Grantors have left a “letter of wishes” or a DVD to augment the written trust instrument, consult that
material as well. If you have the chance when the trust is being created, encourage the grantors to create those
types of supplementary materials.
9
The rule of thumb is to keep tax returns for 7 years. However, information about the basis of an asset, which
includes the purchase price and the cost of improvements, must be preserved as long as you own the asset,
which may be for decades.
10
Even though you are only responsible for annual reports to the beneficiaries, you would be wise to give them
interim reports so that they are not surprised, after the end of the year, to learn about a large income tax liability.

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Arrange transfer of assets.11
5. INDICATIONS OF A GOOD TRUSTEE.
5.1. Retains trained professionals (staff or independent contractors).
5.2. Submits actions to independent audit and examination.
5.3. Seeks legal counsel when needed.
5.4. Does not delegate authority, except where specific expertise is needed.
5.5. Avoids conflicts of interest.
6. APPROPRIATE TRUSTEES.
6.1. Impact Of Time.
An important consideration in selecting a trustee is the length of time the trustee may
need to serve in that capacity.
6.1.1. Long Period.
Assume the grantor is 40 years old and establishes a trust now for a 10 year old child,
and the trust is to terminate on the last to occur of two events:
(i) child’s 25th birthday; or
(ii) the grantor’s death.
The grantor’s life expectancy is ≈ 45 years. Therefore, it may be fine to name a best
friend or sibling as trustee. However, the grantor must also give careful consideration to
naming a successor trustee.
Individuals. The grantor might name a series of individual trustees, and give each the
ability to name a successor. That allows future changes in the order of succession based on
the then-acting trustee’s best judgment.
Retained Right. The grantor can retain the right to remove the trustee and appoint an
individual or corporate successor trustee that is not “related or subordinate”.12
11
You may want to also get a written receipt from each beneficiary.
12
Internal Revenue Code §672(c) defines “related or subordinate party” as “any non-adverse party who is (1)
the grantor’s spouse if living with the grantor; (2) any one of the following: The grantor’s father, mother, issue,
brother or sister; an employee of the grantor; a corporation or any employee of a corporation in which the stock
holdings of the grantor and the trust are significant from the viewpoint of voting control; a subordinate employee
of a corporation in which the grantor is an executive.” This power is permitted, without causing the trust to be

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Corporate Trustee. Naming a corporate trustee as the successor, with the thought
that the corporate trustee will still be “alive” when needed, makes sense as an ultimate
“backup,” in case all of the named individual successors are unable.
Protector. The grantor can name a best friend as the trust’s “protector.” As such the
friend may be given the power to remove the then-acting trustee and name a new one. Or
perhaps just the power to remove the then-acting trustee, with the named successor
automatically taking over. Or, instead of naming a protector, the trust instrument can provide
a mechanism for a protector to be named if needed, e.g., the grantor’s then acting accountant
can appoint a protector.
6.1.2. Short Period.
Assume you are named the trustee for a friend whose estate goes outright, free of
trust, to the children in equal shares immediately upon death. Assume your friend dies on
January 1, 2014. How long might you serve in that capacity?
First, the estate tax return (IRS Form 706) is due on October 1, 2014. Even if an
extension is sought and granted, the tax is due on that date.
Second, assume the 706 is filed by the extension date (common for larger estates),
April 1, 2015.
Third, the IRS is likely to issue an audit notice 18 months after the return is filed,
October 1, 2016.
Fourth, the IRS audit is likely to take the better part of a year, October 1, 2017.
Fifth, the statute of limitations cannot be extended for an estate tax return, so the three
year period ends on April 1, 2018, which means that is the date by which the Tax Court
petition must be filed if there is no agreement at audit and you wish to continue the
discussion in the IRS Appeals Division.
Sixth, from the time of filing a petition in Tax Court to the date the case is heard is
typically 30 months, October 1, 2020.
Finally, from the time of hearing to the rendering of a decision is usually 1 year, April 1,
2005.
Total Time From Death To Distribution: 6 years, 9 months.
6.2. You.
included in the grantor’s taxable estate, by Revenue Ruling 95-58 (September 5, 1995).

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For a living (revocable or family) trust designed to avoid probate, you and your spouse
may be the best choices. However, at some point due to health problems, you may be well-
advised to resign in favor of someone else.
For a trust you establish to benefit your children or grandchildren, you should not be
the trustee. Otherwise, there is a risk the IRS will try to include that trust's assets in your
taxable estate.13
6.3. Independent 3rd
Party (individual).
The best choice is often a friend, relative or business colleague whose judgment you
trust. This is the best way to be sure the assets of an irrevocable trust for your children is not
included in your taxable estate.
6.4. Children Or Other Heirs.
For a trust established for your children or other heirs, naming them as trustees may
be like putting the fox in charge of the chicken coop.
Alternative: name the child + 1 trusted outsider. This way the child must at least
consult with someone before making an investment or a distribution.
Alternative: name the child + 2 trusted outsiders. This way the independent trustees
can out-vote the child.
Alternative: name the child as the sole trustee, but do not permit the child to make
principal distributions until certain specified ages. That limits the child's ability to waste trust
assets.14
Alternative: name the child as the sole trustee for income distributions, but make a
trusted outsider responsible for investment and principal distribution decisions.
Alternative: if you are determined to make the child or children feel that they are in
control, but you wish to protect them – to some extent - from their own follies, provide for an
independent trustee and encourage the trustee to contribute the trust assets designated for
each child to an LLC owned by the trust for the benefit of that child with the child as the
manager. This way the trustee can monitor how the child invests the assets and can always
exercise supervision.
6.5. Bank or Trust Company.
A professional trustee is an excellent choice in some situations.
13
Despite your best intentions, you may not be scrupulous in following the trust’s “objective” HEMS (health,
education, maintenance and support) standard.
14
But if the child violates the trust, who is going to enforce the trust’s terms?

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6.5.1. Benefits.
A professional trustee is not caught up in the family's history and psychology. The
benefit may be impartial advice on distributions.
Also, a professional trustee that is not in the business of selling securities, insurance
or real estate can give impartial investment advice.
Professional trustees routinely get discounts on brokerage fees.
Some will act as co-trustees with you or someone you trust.
6.5.2. Danger: Staff Turnover.
Select the professional trustee carefully. Some banks try trust work, but do not pay
enough to retain quality people. Our clients meet a wonderful trust officer, only to discover
that, in time of need, that trust officer has moved to another company.
By contrast, at least one local bank has a full-time trust staff of 23, with an average
experience of over 20 years each in the trust business.
6.5.3. Professional Trustee's Fees.
An objection that some people make to using a professional trustee is cost. But that is
sometimes deceptive: it is sometimes cheaper to have a professional handle the work for a
fee than to have a relative or friend poorly discharge the trustee responsibilities. Below is an
excerpt from a local bank's fee schedule for comparison:
Acceptance Fee.
Securities $ 50 per issue
Real Estate, Trust Deed Notes,
Contracts of Purchase $150 each unit
Minimum Acceptance Fee $500
Annual Fee (Based On Assets' Value):
Bank has no investment responsibility 1/2 of 1% on $1,000,000
3/8 of 1% on
next $4,000,000
negotiate over $5,000,000
Bank has investment responsibility 1% of 1st $1,000,000

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8/10 of 1% on
next $4,000,000
negotiate over $5,000,000
Minimum annual fee: $2,500.00
Due to the minimum fee, with insurance trusts the bank recommends using a person
during the insured’s lifetime, and then switching to the bank after the insured dies (and the
policy matures).
Distribution Fee.
1% of principal distributed to ultimate beneficiaries other than Grantor.
6.6. Protectors.
In General. Our documents only allow protectors for as long as a grantor is alive and
competent. Why? Because we view the protector as someone to help the grantor implement
the trust’s objectives.
Source. The office of “protector” has been borrowed from foreign trusts (though it now
appears by statute in the law of a few states, e.g., Nevada) as a way to give the grantor
additional influence over the trust without fear of having the trust corpus included in the
grantor’s estate. The protector provides another layer of checks and balances to monitor the
trustee’s activities to be sure they accord with the grantor's objective in setting up the trust.
Usual Power. A trust protector is a person who has the absolute power to remove
any trustee and designate another.
Candidates. The best candidates to be protectors are those who are most likely to be
completely subservient to the grantor’s wishes. However, it may be best to not name anyone
now but, instead, rely on the ability to have someone named in the future if needed, e.g., a
protector mechanism.
Number. If more than one person is named as protector, the trust instrument typically
requires only one of them to act to remove the trustee (or exercise other protector powers).
Sometimes a trust with multiple protectors will provide that a protector, having acted, is no
longer a protector.
Other Powers. Protectors sometimes have even broader powers, e.g., the power to:
• regulate trust investments;
• amend the trust;

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• change the beneficiaries;15
• change the allocation among the beneficiaries;16
• modify the manner of distribution to the beneficiaries;17
• remove the trust to another country; and
• revoke the trust and cause the funds to be repaid to the grantor.
Fiduciary. The goal is to insulate the protector from being considered a fiduciary.
That is because fiduciary status carries liability with it. However, in most situations, even if
the protector is held to be a fiduciary, the protector’s liability will be limited to the protector’s
power: to remove (and sometimes name) a trustee. The protector should be protected by
specifying that the protector is not responsible for monitoring the trustee’s activities.
Disclosure. In most situations the protectors are not informed of that status until the
grantor wishes to effect a change.
Flexibility. The grantor only needs 1 protector to go along with grantor’s wish to
change trustees (or exercise any of the other protector powers).
Limits On Power To Appoint. To ensure that the protector is not influenced by
conflicts of interests, the protector should be prohibited from appointing as trustee the
protector, the protector's spouse, any relatives of the protector, or any individuals in business
with the protector and to prohibit the appointment of the grantor's spouse, trust beneficiaries,
or any other potential object of bounty under the trust. Also, the protector should not be the
grantor or any other person who has contributed property to the trust due potential adverse
federal estate tax consequences.
Typical Clause. Following is the type of language which might be added to a trust to
facilitate the appointment of a protector:
Initial Appointment. Grantor appoints __________ as this Trust’s
Protector.
Remove & Appoint Trustees. The Protector may, in the exercise of
sole and absolute discretion, remove any and all Trustees, designate successor
Trustees in their place and appoint co-Trustees.
Limit On Appointment Of Trustees. The Protector may not appoint as
15
The protector might have the power to add lineal descendants of the grantor, e.g., grandchildren; or siblings of
the grantor; or spouses of the grantor’s lineal descendants; and charities.
16
Support there are three children and, ten years after the trust begins, one of them tragically develops a
special need. The protector can change the allocation from 1/3-1/3-1/3 to, for example, 25%-25%-50%.
17
Assume the trust instrument provides that the children get their shares outright, after the parent’s death, 1/3
rd
at 25, 30 and 35. Twenty years later the parent think that those ages are too young, so the protector changes
the ages to 35, 45 and 55.

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Trustee himself or herself, Grantor, any other person who has contributed
property to the trust, any person who is married to the Protector or who is
related to the Protector or the Protector's spouse within the third degree of
consanguinity, or any person who is a partner or fellow shareholder of the
Protector in any enterprise in which the Protector holds a substantial interest
within the meaning of §2036(c) of the Internal Revenue Code as in effect on
January 1, 1990, or to which the Protector devotes on an average more than 10
hours per week.
Successor Protectors. The Protector also may, in the exercise of sole
and absolute discretion, designate by instrument in writing delivered to the
Trustee(s) a successor Protector to act if there is no Protector otherwise
appointed who is willing and capable of serving and revoke any such
designation before it becomes effective.
Limit On Appointment Of Protectors. Neither Grantor, any other
person who has contributed property to the trust, any descendant of Grantor,
nor a spouse of any descendant of Grantor may serve as a Protector. Any
successor Protector shall have all the powers of the initial Protector.
Liability. Grantor is not imposing any fiduciary responsibility on the
Protector to monitor the actions of the Trustee(s). Except for any matter
involving the Protector's own individual willful misconduct or negligence proved
by clear and convincing evidence, no Protector shall incur liability due to any
error of judgment, mistake of law, or action of any kind taken or omitted to be
taken if in good faith reasonably believed by the Protector to be in accordance
with the provisions and intent of this Trust. The Protector shall not be liable for
failure to remove any Trustee even if the Trustee may be guilty of a gross
violation of his or her fiduciary duties.
7. CALIFORNIA LAW.
California Probate Code §16000, entitled “Duty to administer trust,” provides the basic
Trustee mandate:
On acceptance of the trust, the trustee has a duty to administer the trust
according to the trust instrument and, except to the extent the trust instrument
provides otherwise, according to this division.
§16002, entitled “Duty of loyalty, requires “The trustee…to administer the trust solely in
the interest of the beneficiaries.”
§16014, entitled “Special skills,” provides as follows:

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(a) The trustee has a duty to apply the full extent of the trustee's
skills.
(b) If the settlor, in selecting the trustee, has relied on the trustee's
representation of having special skills, the trustee is held to the standard of the
skills represented.
§16040, entitled “Standard of care; modification by trust instrument,” is a statement of
the classic law applicable to Trustees everywhere in the country:
(a) The trustee shall administer the trust with reasonable care, skill,
and caution under the circumstances then prevailing that a prudent person
acting in a like capacity would use in the conduct of an enterprise of like
character and with like aims to accomplish the purposes of the trust as
determined from the trust instrument.
(b) The settlor may expand or restrict the standard…by express
provisions in the trust instrument. A trustee is not liable to a beneficiary for the
trustee's good faith reliance on these express provisions.
California has adopted the Uniform Prudent Investor Act at Probate Code §§16045-53.
The UPIA allows a fiduciary to apply prudence to investments in the context of the whole
portfolio, rather than as individual investments. This departs from the traditional standard
under which a fiduciary could be liable for individual-investment losses, regardless of the
portfolio's overall performance.
The UPIA gives greater guidance as to exactly what prudence means by delineating
factors a fiduciary should consider when making prudent investment and management
decisions. Such factors include general economic conditions, the effect of inflation and
deflation and tax consequences. See §16047.
8. LIABILITIES.
8.1. Scope.
If a Trustee is sued for acts or omissions described in this handout, or for other
reasons, that liability may be personal. In other words, it may not be limited to trustee fees or
any interest the Trustee may have in the trust.
Also, the potential plaintiffs include not only the trust’s grantor and beneficiaries, but
also others, e.g., the IRS.
8.2. Standard.
The standard for fiduciary responsibility is very high. However, it is very rare for a

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fiduciary to be held to a strict liability standard. Yet that standard has been applied.18
The
issue in that case was: “what liability standard governs the executor or administrator to an
heir or devisee when the administrator is unable to distribute the heir’s entitlement to her
because he has distributed the estate to a person not entitled to it? Answer: the strict liability
standard is appropriate if the fiduciary “misdelivers” estate property before expiration of the
period in which creditors make their claims and a final accounting is judicially accepted. By
contrast, had the time for presentment of creditors’ claims passed and final accounting been
signed by the court, then the fiduciary’s misdelivery would be actionable only under a
negligence standard.
8.3. Common Situations Giving Rise To Liability.
A Trustee may come under attack by beneficiaries for many reasons, e.g.:
(i) an investment decision proved to be a poor one;
(ii) the failure to invest resulted in a loss to the trust;
(iii) compensation taken by the Trustee;
(iv) allocation of assets among various subtrusts;
(v) exercise of discretion to make or not make a distribution to a beneficiary;
(vi) alleged failure to minimize taxes, whether estate, income or other types.
In general, if a Trustee is sued, it is usually due to one of these 3 situations:
8.4. Conflict Of Interest.
Probate Code §16004 provides (in part) as follows:
(a) The trustee has a duty not to use or deal with trust property for the
trustee's own profit or for any other purpose unconnected with the trust, nor to
take part in any transaction in which the trustee has an interest adverse to the
beneficiary.
…
(c) A transaction between the trustee and a beneficiary which occurs
during the existence of the trust or while the trustee's influence with the
beneficiary remains and by which the trustee obtains an advantage from the
beneficiary is presumed to be a violation of the trustee's fiduciary duties. …
This subdivision does not apply to the provisions of an agreement between a
trustee and a beneficiary relating to the hiring or compensation of the trustee.
Many lawsuits against Trustees are based on using Trust assets as if they belonged to
the Trustee. Example: Trustee deposited Trust funds in a bank which made unsecured
personal loans to the Trustee. The beneficiaries were able to show that the Trust funds could
18
Madden v. Phelps, 671 A2d 870 (Delaware1995).

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have received a higher interest rate at another bank which would not have made unsecured
loans to the Trustee.
8.5. Investments.
The Trustee has a duty to make Trust assets productive. See §16007. However, the
highest duty is arguably to preserve principal. §16006, entitled “Control and preservation of
trust property,” provides as follows:
The trustee has a duty to take reasonable steps under the circumstances to
take and keep control of and to preserve the trust property.
California’s version of the Uniform Prudent Investor Act (UPIA) begins at Probate
Code §16045. It is worth reviewing in details (a process that will take about 10 minutes),
since many actions against Trustees are for making allegedly imprudent investments. For
example, Probate Code §16047(c)(8) allows the trustee, when considering which assets to
hold in the trust, to consider:
“An asset’s special relationship or special value, if any, to the purposes of the
trust or to one or more of the beneficiaries.”
8.6. Others’ Actions.
Trustees often get sued for others’ actions, e.g., by a co-trustee or investment
manager. See Prob. Code §§16012 (Delegation of Duties); and 16013 (Co-Trustees):
If a trust has more than one trustee, each trustee has a duty to do the
following:
(a) To participate in the administration of the trust.
(b) To take reasonable steps to prevent a co-trustee from committing
a breach of trust or to compel a cotrustee to redress a breach of trust.
8.7. Fees.
Beneficiaries often object to a Trustee’s fees. A court will usually consider fees
reasonable if they fall within the range of magnitude of what would be charged by a corporate
trustee. Extraordinary fees may be appropriate. However, a cautious Trustee will seek
beneficiary approval before taking them or, lacking that, may seek advance court approval.
9. PROTECTION.
There are several potential sources of protection for the Trustee.
9.1. Law.

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California law provides a convenient procedure for a Trustee to receive court approval
before proceeding with a proposed action. Of course if the Trustee has court approval before
the Trustee acts, then the Trustee has nothing to fear from the beneficiaries. That is why we
say that in protecting a trustee, a “Court Order Is The Gold Standard.” The ability to seek a
court’s approval is so broad that it is reprinted (in relevant part) below:
§17200. Petitioners; Grounds for Petition.
(a) …a trustee or beneficiary of a trust may petition the court...concerning the
trust’s internal affairs or to determine the existence of the trust.
(b) Proceedings concerning the internal affairs of a trust include, but are not limited
to, proceedings for any of the following purposes:
(1) Determining questions of construction of a trust instrument.
(2) Determining the existence or nonexistence of any immunity,
power, privilege, duty, or right.
(3) Determining the validity of a trust provision.
(4) Ascertaining beneficiaries and determining to whom property shall pass
or be delivered upon final or partial termination of the trust, to the extent
the determination is not made by the trust instrument.
(5) Settling the accounts and passing upon the acts of the trustee, including
the exercise of discretionary powers.
(6) Instructing the trustee.
(7) Compelling the trustee to do any of the following:
(A) Provide a copy of the terms of the trust.
(B) Provide information about the trust under §16061 if the trustee
has failed to provide the requested information within 60 days
after the beneficiary’s reasonable written request, and the
beneficiary has not received the requested information from the
trustee within the six months preceding the request.
(C) Account to the beneficiary, subject to the provisions of §16064, if
the trustee has failed to submit a requested account within 60
days after written request of the beneficiary and no account has
been made within six months preceding the request.
(8) Granting powers to the trustee.

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(9) Fixing or allowing payment of the trustee's compensation or reviewing
the reasonableness of the trustee's compensation.
(10) Appointing or removing a trustee.
(11) Accepting the resignation of a trustee.
(12) Compelling redress of a breach…by any available remedy.
(13) Approving or directing the trust’s modification or termination.
(14) Approving or directing the combination or division of trusts.
(15) Amending or conforming the trust instrument in the manner required to
qualify a decedent's estate for the charitable estate tax deduction under
federal law, including the addition of mandatory governing instrument
requirements for a charitable remainder trust as required by IRS final
regulations and rulings.
(16) Authorizing or directing transfer of a trust or trust property to or from
another jurisdiction.
(17) Directing transfer of a testamentary trust subject to continuing court
jurisdiction from one county to another.
(18) Approving removal of a testamentary trust from continuing court
jurisdiction.
(19) Reforming or excusing compliance with the governing instrument of an
organization pursuant to §16105.
(20) Determining the liability of the trust for any debts of a deceased settlor.
However, nothing in this paragraph shall provide standing to bring an
action concerning the internal affairs of the trust to a person whose only
claim to the assets of the decedent is as a creditor.
(21) Determining petitions filed pursuant to §15687 and reviewing the
reasonableness of compensation for legal services authorized under
that section. ….
In some situations there is no need for a court order. Probate Code §16500 et seq.
provides for a “Notice of Proposed Action.” This is designed to address general questions
regarding a trustee’s powers and specific questions about the Uniform Principal and Income
Act. If the beneficiaries do not object within 45 days of receiving the notice, their consent is
presumed. This procedure is designed to give the trustee the same type of protection as is
provided by a court order. It is unavailable in certain situations, e.g., questions about a
trustee’s or lawyer’s compensation; accountings; transactions with the trustee or the trustee’s
counsel.

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9.2. Governing Document.
The best source of protection for a Trustee is the governing document itself. This is
evidence of the trust creator’s intent: to what standard of care should the Trustee be held?
In general, there are two types of trust documents. One type has an omnibus
“indemnification” paragraph. Following is an example (from a document not prepared by this
law firm):
“Exculpation. Each individual…Trustee [is] personally liable only for
[personal] willful misconduct or gross negligence. No Trustee shall be
personally liable for making any delegation with reasonable care that is
authorized under this agreement, nor for…action taken without that Trustee’s
express or implied agreement. When…the Trustee’s action is subject to a
person’s consent, consultation or direction, the Trustee shall not be personally
liable for any loss due to any delay or failure to act due to this requirement, from
any mistake in judgment as to that person’s availability, or from following any
direction…. Also, the Trustee shall not be precluded from buying from, selling
to, or otherwise conducting trust business with that person, [despite] an
apparent conflict of interest. While not required, the same procedure referred to
in the `Records and Accounts’ paragraph of Exhibit A [getting the beneficiaries’
written consent] to settle the Trustee’s account may also be [used] to obtain the
[beneficiaries’] conclusive consent…to the Trustee’s specific conduct of any
other particular matter. The Trustee shall [not] be personally liable for decisions
relating to generation-skipping tax considerations, except for willful misconduct.
The Trustee shall be indemnified and held harmless…for any claim, demand or
suit falling within [these] exculpatory provisions…or otherwise within the
Trustee’s power, duty and authority. The cost of indemnification may be
apportioned against the various trusts as the Trustee deems appropriate….”
The other type has language indemnifying the Trustee at each point in the agreement
at which it lists a Trustee power or duty.
9.3. Insurance.
Errors and omissions (E&O) insurance may be available for Trustees. This must be
discussed with a competent commercial insurance professional. Note that E&O insurance is
completely different from a Trustee’s bond. A bond protects the beneficiaries from the
trustee; an E&O policy protects the trustee from the beneficiaries.
In our experience the applications are not designed specifically for the purpose of
insuring a trustee of an individual trust. Therefore, we have helped our clients fill out the
applications. A page from an application is included as an exhibit to show the difficulty. Also,

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a trust financial statement must be submitted with the application. Premiums can be in the
range of $7,000 for the first $1,000,000 of coverage.
9.4. Operational Safeguards.
There are several types of operational safeguards that a Trustee can adopt to limit
potential future liabilities.
Communications With Beneficiaries.
One approach is to keep the beneficiaries informed, in writing, of all trust activities.
Prob. C. §16060 describes this as a Trustee’s duty. An improvement over just mailing them a
letter is to mail it registered, return receipt requested. That makes it harder for the
beneficiaries to claim that they never received the information.
A further improvement is to obtain the beneficiaries’ signature approving of the
Trustee’s actions, e.g., of the annual accountings. In some situations the Trustee may be
able to condition a beneficiaries’ receipt of a discretionary distribution on first obtaining the
beneficiaries’ approval of an accounting, or even a full release of actions taken by the Trustee
so far.
What if the beneficiaries will not sign? The Trustee can petition the probate court for
approval of the Trustee’s activities. See the citation of California law above.
Legal Review.
Another approach is for the Trustee to review all significant Trust activities with
experienced legal counsel. This should be done at least annually.
Professional Co-Trustee.
Some trust instruments allow a trustee to name a co-trustee, usually an institutional
co-trustee. That has the advantage of inserting a conservative professional organization into
the situation. The Trustee is less likely to have a problem with paperwork (one source of
Trustee liability), and has an experienced institution available (as an alternative to an
experienced lawyer) with whom to review each situation.

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Page From Trustee’s Errors & Omission Insurance Application
(designed to show how difficult this can be for an individual acting as trustee)

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