trirat_ratanachand_executive_resume_Nov 2015

Trirat Ratanachand
57/272 Changwattana 19, Pak Kred, Home: 662-962-7086
Nonthaburi 11120, Thailand Mobile: 6686-713-5353
Email: tong.trirat@gmail.com
Proven a Sales and Marketing, Project Management, Relationship
Management, Business Development and Technology Implementation
Expertise over 22 years of Career Span
Strong background in Information Technology Management, Sales and Marketing, Project
Management, Client Management, Business Consultant, and Business Development in high
performance culture to achieve aggressive objective goals and growth for Financial Services,
Manufacturing, Retail industry, Government and State Enterprises with impressive record of selling,
consulting and delivering large-scale, mission critical projects on time and under budget. Proven ability
to manage relationship and expectation from the selling, conceptual, solution delivery through finished
project with team based management style and excellent interpersonal/communication skills. Well-
presented and organized with negotiation skills. Fluent in Thai and English both conversation and
writing. Core competencies include:
 Technology Architecture and System Integration
 Business Opportunity Identification and Justification
 Project Implementation and Management
 General Management for small to medium size firms
 Business Requirement Analysis
 Business Requirement and IT Mapping Capability
 Procurement and Contract Management
 High-Level Business Process Mapping
 Professional Proposal Writing for IT and Services Industry
 Business/Information Technology Mapping and Gap Analysis
 Client Relationship Management
 Signature Selling and Client Management
Previous Employers:
Technology Service and Consulting Services
Type of System Integrator and Consulting
Position: General Manager
Reporting to: Share Holders
Jan 2015 to Oct 2015 (Company closed down due to financial hardship and lawsuits)
Number of Employee: more than 35
Perform General Management, Project Management, Services and Consulting Roles including
Vendors/Suppliers Management
Personal and Confidential

 Responsible for driving and managing several existing projects such as Water Leakage
Monitoring System, Standard Operating Procedures, Centralized Insurance Database projects
to achieve long and medium term strategic goals
 Responsible for maintaining over budget and P/L including operating cost, project cost,
services and maintenance cost for completed and on-going projects
 Manage, facilitate and coordinate between business units and related parties within
organization to make sure that business operations go according to plan
 Identifying most appropriate vendors or solution providers for strategic projects
 Provide Project Management and technical expertise and recommendations in assessing new
business opportunities
 Assist in developing and executing procedures and activities related to day-to-day operations
such as Sales Opportunity Review, Technical Services Review/Tracking, Procurement and
Monthly Status Reporting
 Facilitate and orchestrate board meeting on a bi-weekly basis
Thaicardif Life Assurance Public Company Limited
Type of Business: Insurance
Position: AVP Efficiency Technology and Operation Strategic Projects
Reporting to: VP Efficiency Technology and Operation
Jul 2013 to Dec 2014
Perform Project Management Roles for multiple strategic projects.
 Responsible for driving and managing strategic projects such as new Policies Management
System, Standard Operating Procedures, Centralized Insurance Database projects to achieve
long and medium term strategic goals
 Manage, facilitate and coordinate between business analyst team and related parties within
organization to capture business requirements
 Identifying most appropriate vendors or solution providers for strategic projects such as Core
Insurance System
 Provide Project Management and technical expertise and recommendations in assessing new
software projects and initiatives to replace, support and enhance operation
 Provides assistance and advice to business users in the effective use of applications and
information technology
 Assisting Business Analyst team in conducting gap analysis between business requirements
and software
 Develop and execute activities related to end-to-end project management, including project
plans and estimates, scoping and requirements through implementation and deployment
 Identify opportunities that can improve efficiency of business processes and able to investigate
and resolve application functionality related issues
 Proactively monitor, manage and report on execution of deliverables
Chanwanich Security Printing Company Limited, Bangkok, Thailand
Type of Business: Security Printing Products and Solutions Provider
Position: Sales and Business Development Director
Sep 2012 to Jul 2013
Reporting to: Deputy Managing Director
Number of Employee: more than 3,000
 Acting as a change agent to lead and execute Sales processes from start to finish, including
developing and mentoring sales team to become more strategic and consultative.

 Develop and implement structured and targeted sales strategy approach focusing on accounts
retention and new business expansion.
 Conduct Sales Forecast and Pipeline Monitoring and Management
 Assist senior management in identification of key accounts for strategic sales programs
 Demonstrate Business Acumen, Cultivating a network with the result of earning the respect as
a trusted business advisor
 Serve as a Primary Resource to Sales professionals and escalate issues to remove road
blocks for Sales Operation
 Build Effective working relationships with internal and external business partners
 Establish effective relationships; interacting with others in a way that promotes openness, trust
and confidence in one's intentions
 Manage and Promote various Sales campaigns
 Develop Account Strategy Planning with Sales team
 Maintain and grow Sales in existing account
 Recruit and Retain the best talent possible
 Assist sales professionals with developing sales solutions that appropriately consider available
facts, constraints, competitive circumstances, and probable consequences
 Responsible in achieving a monthly/quarterly Sales Quota and Annual Sales Goals
Kasikornbank Public Company Limited, Bangkok, Thailand
Type of Business: Commercial Bank
Position: Vice President
Mar 2011 to Sep 2012
Reporting to: First Vice President, IT Project Management Department
Perform a Relationship Manager as a key role in maintaining a relationship between business and IT.
Roles and Responsibility consist of;
 Represent IT in a business meeting and can be a contact point for IT Requirements and Issues
 Being integrated within BU to understand business needs, especially ones which are related to
the BU within IT context
 Understand business direction, issues, and pain points by being integrated with business and
taking part in business direction meeting
 Analyze business requirements and issues from Business Users and communicate back to IT
Department according to SDLC compliances
 Facilitate and coordinate with related parties to create the interim, workaround and completed
resolution to address issues/requirements
 Constantly track IT statuses and main IT initiatives and report back to BU
 Keep track of an overall IT service level utilized by a particular BU and be able to create a
service dashboard/score card to present to BU management
 Act as an alliance between business and IT by solving issues and misunderstanding between
them in order to prevent the conflict to escalate and to preserve IT credibility
 Understand new technology and be able to suggest the technology that will improve business
competitiveness to business users and conform within Enterprise Architect principles
 Develop and shared best practices across RM team
Perform Project Manager as a secondary role in managing an implementation of a new technology
Unsecured Loan Origination Project.
• Project Value: over 66 Million Baht
• Project Team: 3 Business Process Analysts, 2 Business Information Analysts, 2
Solution Architects, Vendor Team, and all other interface vendors
Roles and Responsibility consist of;

 Lead and manage project to achieve project's goal and stakeholders' expectations which are
aligned with the organization's direction
 Plan project End to End by gathering input from relevant parties in order to determine work
plan, deliverable list, resources needed, release plan (if any), budget plan, potential risks, and
issues
 Track project progress against the management plan and ensure that it is in compliance with
project governance and standards
 Identify, analyze, prioritize project issue/risk and determine impact of the issue/risk as well as
escalate to relevant parties if required
 Coordinate Quality Assurance (QA) reviews then take corrective actions to resolve quality issue
(if arise)
 Monitor and track actual expenses/ budget amounts then provide information to related parties
IBM Solution Delivery, Bangkok, Thailand
Type of Business: Information Technology Outsourcing Services Provider
Position: Senior Project Manager
Jun 2010 to Mar 2011
Reporting to: IBM Software Services Delivery Country Manager
Perform Project Management for KBank Enterprise License Agreement. Role, Responsibility and Work
Performed as the following;
 Coordinate among IBM SWG and KBank to manage IBM SW usage and utilization, problem
and solution solving.
 Identified and validate new IBM SW Sales and SW Services opportunities within KBank.
Maintain client and IBM relationship from user to executive levels
 Lead IBM SW Technical Team for proposing the best possible SW to match current business
user requirements
 Performed IT/Business User Workshop to gather requirements and Gap Analysis including As-
Is and To Be solutions for Financial Services
 Facilitated business process management and business requirements of the customers and
translating them to specific software requirements using IBM SW Tools
 Act as an interface between IBM business units, technology and support teams
Jun 2008 to Jun 2010
Reporting to: IBM Solution Delivery, Kasikornbank Services Delivery Manager
Perform a Program Management for Kasikornbank K-Transformation Infrastructure Implementation.
The program consists of several sub-projects cover multiple releases and streams which require
implementation of infrastructure for banking applications includes; Core Banking, Customer Information
System, Enterprise Teller, Reporting Tools, etc. Coordinate among IBM Outsourcing team and other
vendors to ensure the completeness of the optimized infrastructure required for K-Transformation
Program. Manage IT Architects to deliver IT Optimized Infrastructure Architect Design, Network
Requirements, Infrastructure Gap Analysis, and IT Implementation Plan to K-Transformation Program.
 Perform Program Level Infrastructure Project management consists of multiple releases and
streams
 Manage and coordinate with Infra Release Managers to have consistent project management
and time line
 Collaborate with other teams to gather information required to develop Infrastructure
Architecture documents and plan
 Resolve key issues across streams/releases within Infrastructure
 Coordinate with other teams to build Infrastructure as designed

 Generate and Update Project Management Documents
FORWARD CONSULTING, Bangkok, Thailand
Type of Business: Independent IT and Supply Chain Services Provider
Position: Managing Consultant, Business Development, and Project Manager
Oct 2006 to Mar 2008
Reporting to: Managing Director
Number of Employee: 8
Manage Supply Chain Management System implementation integrated with multi-vendor solutions from
U.K. to address business issues and automated operation processes for Siam Kraft Industry, one of the
largest Kraft Paper manufacture in Thailand. The system integrates to SKIC existing SAP R/3 and its
legacy system using state of the art integration tools developed in the UK. The project value was 80
million baht for one year of implementation. The project went live in December 2007 with significant
saving on waste paper and better scheduling and commitment to its customers.
 Executed overall project management for complex Supply Chain Implementation and
Integration Project for Siam Kraft Industry to achieve 2% saving on waste paper using Trim
Optimization Tool, more accurate sales forecasting for domestic and export, time and effort
saving and more accurate ATP (Available-to-Promise) and CTP (Capacity-to-Promise)
commitment to SKIC customers
 Performed Business Gap Analysis for "As-is" and "To-be" for monthly sales forecast and
master production planning for domestic and export market
 New opportunity identification and justification including presentation to potential clients
 Act as advisory board member to strategy and business direction
IBM THAILAND, Bangkok, Thailand
Type of Business: Information Technology Services Provider
Position: Senior Territory Representative, Global Small and Medium Business
Oct 2003 to Oct 2006
Reporting to: Territory Representative 1 Country Manager
Manage several IBM key accounts in Automotive, Industrial, Manufacturing, Retail and Property
Management clients. Key accounts were such as General Motors, Mitsubishi Motor Thailand, BMW
Group, Siam Cement Group, Home Product Center, The Mall Group, Siam Piwat, Minebea Group, and
Thai Stanley Electrics. Performed sales activities including client management, business development,
collaborated across IBM organizations, vendor management using consultative approach. Primary
focus included achieving target quota and growth. Manage all direct sales and partner sales activities
for assigned territory such as Automotive, Manufacturing and Retail.
 Managed and maintained IBM clients relationship
 Developed sales plan and business justification covering several industries such as Retail,
Automotive, and Manufacturing
 Involved and performed consultancy roles for Siam Piwat under Property Management System
Study
 Achieved 128% of assigned quota (18.6 Million US Dollars) for all IBM products (Hardware,
Software and Services) and received an "IBM Hundred Percent Club" award in 2005
 Received IBM Champion of the month for Strategic Win and Customer Satisfaction award
 Key Achievements: Strategic Outsourcing Project for General Motors, Server Replacement for
Cement Thai Logistics and Cement Thai Accounting, Home Product Center Disaster Recovery
Site Project, Home Product Center New Point of Sales System and SAP Integration and Data
Warehouse

Position: Senior Project Manager, Business Consulting Services
Oct 2001 to Oct 2003
Reporting to: Business Consulting Services Country Manager
Perform consultative services within IBM Business Consulting Services organization. Roles,
Responsibility and Work Performed as the following;
 Developed business strategy plan covering Customer Relationship Management requirements
for key customers such as Krung Thai Bank, Advanced Info Services, TOT, and Kasikornbank
 Engaged in proposal preparation including project planning, project costing and estimation,
resource planning, work breakdown structure for several key projects.
 Engaged and successful managed Statistical Process Control Project for Minebea Thai with the
goal to improve production quality by implementing automatic real time and manual input
statistical process control system for the high precision production line as the first implemented
in Asia
 Project Management: Supply Chain Management Implementation Assessment Study for Siam
Kraft Industry with scope of study covering the complete supply chain process from Paper Mill
to Box Plants operations including all the optimization processes along with Sales Forecasting
and Waste Paper Management System
 Project Management: Banking Data Warehouse Assessment for Kasikorn Bank with the scope
covering gathering business requirements of bank-wide data warehousing, delivered daily
report, high-level business requirements, high-level solution recommendation, executive
summary report and presentation, draft statement of work for Enterprise Data Warehouse
Implementation
 Proposal and Engagement: for pursuing a multi million dollars Integrated Supply Chain
Implementation project for Siam Kraft Industry, consisting of several solutions from Demand
Planning, Scheduling, and Optimization Tool for Trimming/Scheduling for Paper Mills, Box
Plant Execution and Order Management System, and Enterprise Application Integration
eGlobal Services, Bangkok, Thailand
Position: Technical Director
Oct 2000 to Aug 2001
Reporting to: Managing Director
Number of Employee: 65
Perform Project Management role for Call Center Project Implementation for one of the biggest Cellular
Network Provider in Thailand. The project was terminated due to the difficulty of customizing Call
Center software to fit within the customer environment and existing legacy system did not allow a
suitable interface to the new call center software provided in the project
 Managed Call Center project for Advanced Info Services (AIS)
 Re-evaluated customer requirements and assisted team to perform gap analysis between out-
of-the box functionality of proposed system and current legacy system
 Re-proposed new concept and method of implementation by receiving assistant from Principle
partners
Loxley Intergraph Thailand, Bangkok, Thailand
Position: Vice President, Dispatch Management System
May 1993 to Sep 2000
Reporting to: President

Manage Sales and Marketing support teams for Architectural Engineering, Construction, Mechanical
Engineering Design and Manufacturing, Geographic Information System, Utilities (AM/FM) and Plant
Design products. Manage medium to high-level customers by using both marketing and technical
skills. Analyzed market demand for special products and generated executive revenue.
 Completed Sales and Installation of the first Computer Aided Design Center for Transmission,
Architectural and Construction Department at EGAT (Electric Generation Authority of Thailand)
 Completed Sales and Installation of hardware and software for Architectural Department of
National Housing Authority of Thailand
 Completed Sales and Installation of Computer Aided Design System for Digital Map
Conversion Project for Telecom Asia (True Corporation)
 Completed installation of AM/FM (Automated Mapping and Facilities Management) System for
Outside Plant and Engineering Division, Telephone Organization of Thailand
 Completed Proposal Preparation for Command Control Communication and Information (C3I)
project for Royal Thai Police
 Performed Assistant Project Director and managed an implementation of Command Control
Communication and Information (C3I) project for Royal Thai Police
SCT COMPUTER, Bangkok, Thailand
Position: Senior System Engineer
June 1992 to May 1993
Reporting to: Vice President, System Engineer
Evaluate IBM's Computer Aided Design and Manufacturing software such as CATIA, CADAM. Post-
sale supported in design and manufacture products using Computer Aided software.
 Evaluated Automated and Facilities Management software for bidding for Provincial Electric
Authority AM/FM project.
Education
 Bachelor of Science in Engineering Graphics, College of Engineer, Western Michigan
University, Kalamazoo, Michigan, U.S.A.
 High School, Chulalongkorn Demonstration School, Bangkok, Thailand
Credentials and Certificates
 Microsoft Visual Studio 2008 Team System Training, Bangkok, Thailand
 IBM Global Services Method on Proposal Writing, IBM Thailand
 IBM Project Management Foundation (WWPMM IBM Global Services) IBM Singapore
 IBM Signature Selling Method, IBM Thailand
 IBM Application Management System Selling, IBM Thailand
 IBM QuMAP Statistical Process Control Training, IBM Germany, Stuttgart, Germany
 IBM/Avaya Pre-Sales Training, Avaya, Singapore
 IBM Customer Relationship Management Solution Design/Delivery Workshop, IBM Thailand
 Seven Habits for Effective People, IBM Thailand
 IBM On Demand Business, IBM Thailand
 Greycon X-Trim, S-Plan, I-Plan Supply Chain Management Training, London, United Kingdom
 SAP Integration Solutions, Trading Science, Thailand
 Reverse Engineering using Computer Aided Design Software and Programming Technique
 Cable CAD Utilities Software support training, Bangkok, Thailand

 Mechanical Design Engineering and Manufacturing software training, Intergraph SEA,
Singapore.
 Management Strategy Training Program, Loxley Public Company, Bangkok, Thailand
 Product Marketing Management organized by Loxley Group and Intergraph Corporation,
Bangkok, Thailand
 Global Positioning System for Operator and System Integrator Program, Corvalis Micro
Technology, Corvalis, Oregon, USA
 Dispatch Management System, System Integrator Program, Intergraph Public Safety,
Huntsville, Alabama, USA
 Global Positioning System for Automatic Vehicle Locating System for System Integrator,
Trimble Navigating, Sunnyvale, California, USA
Personal Information
 Date of Birth - 1 January 1961
 Religion - Buddhist
References
References will be provided upon request.

trirat_ratanachand_executive_resume_Nov 2015

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