This document discusses IBM Cognos TM1, a business intelligence and performance management software, and its implementation at Jabil, a global manufacturing services company. Some key points: - Jabil implemented TM1 in 2009/2010 to consolidate financial reporting and forecasting across its global operations. Over 2,500 users worldwide now use TM1. - TM1 has provided benefits like standardized reporting, automated data loads, faster analysis, and replaced plant-level Excel-based processes. - Jabil is continuing to expand its use of TM1 for applications like pricing/quoting, strategic planning, and headcount planning. - Jabil has also implemented Cognos Business Intelligence for on-demand analytics

1. IBM Cognos TM1
+ IBM Cognos Business Intelligence
= Inverted Triangle
Patrick Patterson
Financial Systems Manager
Steven Thomson
Senior Director, Finance Transformation Team

2. Snapshot
Founded in Michigan, 1966
Global Manufacturing Services
Provider
24 Million Manufacturing Square
Feet
60+ Global Operations
Tenured Management Team
165,000 Dedicated Employees
Global Electronics
Solutions For a Changing World

3. Data Aggregation
Our BA Investment Drivers – Jabil Reporting State
2008
Source Systems
Forecast
Actuals
Plant
Reporting
Packages
Regional /
Sector
Reporting
Internal
Analysis
Consolidation Consolidated
Reporting
Reporting
Output
•Customers
• Board
• Sr Mgmt
• Regional /
Sector
Controllers
• BU
• Operations
• Site
Controllers
• Tax
Authorities
• Auditors
• SEC
• Local GAAP
Authorities
Exec
Analysis
Auditors
Press
Release
SEC
Tax
Package

4. Mergers &
Acquisitions
Divisional
Finance
Corp Financial
Planning and
Analysis
Transformation
Divisional Finance,
Planning and Analysis
Regional Finance
Sector Finance
Finance in Design
Materials & Supply
chain finance
Forecast & Variance
Reviews
MPC Structure
Weekly Reporting
Divisional & Sector
Support
Monthly Reporting
Plant Finance
Financial
Reporting
Management
Reporting
Best Practice &
Finance
Transformation
Regional Finance
Support &
Challenge
Resource
Planning &
Development
Control
Assurance &
Compliance
Regional Strategy
Ledger Maintenance GL,
AR, AP Inventory and
Cash
Balance Sheet
Reconcillations
SOX
Statutory Tax & Treasury
Reporting & compliance
Balance Sheet
Reconcillations
Costing & Materials
Analysis
Commercial Influence and
Direction
Variance Analysis
Bu & Ops Financial
Management
Workcell Forecasting &
Reporting
Forecast & Variance
integration
Sector & BU Strategy
Support
Material Strategy &
Performance Evaluation
Regional / Plant Finance
support & interaction
Pricing Review & Support
Balance sheet &
Asset
Management &
Governance
Resource
Planning and
Development
Operational &
Commercial
Support and
Challenge
Material Quoting, pricing
and standard
management
Working Capital & Risk
Management
SC Strategic
Development & Support
Material Price Variance
Driving Functional
Performance &
Accountability
Contractual Support &
Modelling
Process & Tool
Development & Integrity
Business Unit Support &
Interaction
Quoting R&D Evaluation
& Integrity
Investment Reviews &
Analysis
Design Strategy Support
and Influence
Reporting Compliance &
Analysis
SECReporting
ITFinance
Technical
Accounting
Corporate
Accounting
Consolidation&
Reporting
Equity&Equity
Compensation
Accounting
SEC Filings
External Audit
Support
Debt & Equity
Offerings and
Support
Cost
Containment
Manage IT
Capital Projects
IT Financial
Support
Forecast &
Variance
Review
Corp & Site level
support
Cost Center
Reporting and
Analysis
Cost Center
Owner Support
Intercompany
Charge Out
Support
Forecast &
Variance
Review
GL Maintenance
& Balance Sheet
reconciliation
US GAAP
Training
Support to
Finance, Ops &
BD
Implementation
of new
accounting
standards
External Audit
Support
Transactional
Technical
Accounting
Research
Non operating
Entity
Accounting
External Audit
Support
Consolidation
of Global
Financial
Information
Statutory
Accounting
Financial
Reporting and
Analysis
HR
Compensation
Committee
Support
External Audit
Support
UBS
Adminisatration
Accounting
Compliance &
Reporting
Participant
Support
GlobalCash
Management
GlobalFinancial
RiskMgmt&
Hedging
Regional
Treasury
GlobalCredit
Mgmt
Controls &
Processes
Support the
Organization
Compliance &
Regulatory
Reporting
Planning
Special
Projects
Decision
Supportto
BUandOps
ExecutiveOffice
Support
Divisional
Finance
Support
Legal
Legal
Tax Calc, KPMG & SEC Filing
SOX
Customs Regulation
Payroll and Benefit Reporting
International, Federal, State &
Local
Audit
VAT&Sales
TaxsupportSystems
Education
People
Deployment
Continuous
Improvement&
Transformation
CashTaxes
Acquisitions
Grants
Footprint&
Entity
Structure
Transfer
Pricing
Global
Sourcing
SupplierFinancial
Review–Supply
chain
ChairGlobal
CreditCommittee
A/RCollection,A/R
Aging&
Delinquency
Monitoring
New&Existing
CustomerCredit
MgmtPlants
Potentialnew
customersfinancial
reviews.Business
Development
Regionaleducation
&supporttoplant
finance&Bu
RegionalCredit
Mgmt
RegionalFinancial
RiskMgmt&
Hedging
Executionofglobal
cash,financialrisk
&credit
management
RegionalCash
Mgmt&Liquidity
Mgmt
RegionalBest
Practice,Business
continuity
Riskmitigation&
HedgingStrategy
Pricing&BD
Support/
Strategies
Capitalstructure
analysis&
optimization
Exposure
Identification&
Forecasting
FAS52,FAS133
andotheraccount
standard
compliance
ManageFinancial
Institutions–
Hedging
relationship
Education&
Training
Treasuryfront
office,globalbest
practice,business
continuity
ChairFinancialRisk
MgmtCommittee
CapitalMarket,
Creditfacility&
Securitization
DebtCompliance
Banking&Financial
Institution
RelationshipMgmt
Cash
Forecasting&
LiquidityMgt
IntercompanyLoan
Mgmt
TreasuryBack
office,globalbest
practice,business
continuity
CreditRating
AgencyReporting&
Analysis
SpecialProjects
BankAccount&
CashManagement
StructureOversight
Education&
Training
IT Financial
Support
Risk
Assessment
Finance
Compliance
Strategic
Operations
ERM
Controls /
Mitigation
plan
SOX
Section
302
Testing /
Reporting
Data
mining /
Fraud
Mitigation
Section
404
Hotline
Reporting
Legal
Medical
EICC
JDAS
HR
ISO
Compliance/
Regulatory
Corporate
HR
Entity
Level
Plant
IT
Controls
&
Processes
Supply
Chain
IIAStandards
Reporting
Audit Committee
Quality
Assurance
Education
Jabil
Finance
Corporate
Reporting
Corporate
Tax
Corporate
Treasury
Risk &
Assurance
Corporate
Controlling
Time to Review our Reporting Needs!

5. Inverting the Triangle
Data Analysis &
Business Insight
Data Prep &
Reporting Reduce
Waste
Increase
Value-Add
Start State Future State
• Less time for preparation - more for interrogation, insight and engagement
with business and operations to influence decisions
• Reporters to analysts
• Communicate For Results – focussed analytics quickly highlighting issues
and opportunities to our business partners – less is more
• Standardized suite of reports and tools – one version of the truth
• Realizing this vision requires replacement of rather than addition to current
reporting & analysis

6. Desired Reporting State – 2011-2013

7. Software Toolset
Controller
• Statutory Reporting
• Integrated Consolidations
• Automated GL account controls and reconciliation
TM1
• Integrated management accounting & forecasting – All of
our data in one place
• Data management framework for easy interrogation
• Automated actual loads
Cognos BI
• On demand analytics for the end user
• Advanced visualization & insight - CFR
• Executive reporting and dashboards

8. How to Invert the Triangle?
Business Partnering
Workshop
Master Analyst
Qualification
• Business Partnering & Master
Analyst
• Moving away from report
generation to a role where finance
can partner with Jabil’s business
and operations functions
• BI Simulation (Future Chips)
• Introduce the Baseline
• It is not about which reports to use
on which days of the month. It is
about changing the mindset in
finance to understand how we can
add value to the decision making
process
• Critical thinking examples utilizing
the analytics library
• Master Analysts are our frontline

9. TM1 and Jabil
• Purchased TM1 in 2009
• Go Live in 2010
• 2500 Users World Wide
• One centralized server
• Load tested for 300 concurrent users (think time 3-5 seconds)
• 95% of use in TM1 Web
• Initially used for Actuals/Forecasting

10. Initial TM1 Challenges and Remedies
• Challenges:
• Enterprise Scale and Maintenance
• Partitioning
• Delayed Data Synchronization
• Remedies:
• Parallel Interaction + Model 2.0
• Open STA Testing

11. TM1 Benefits
• The time it takes to develop a new model is very fast
• Developers can prototype and work with functional users to
make sure they get exactly what they want.
• Very customizable
• If can’t be done using TM1 built in TM1 functionality, can easily
call external programs/applications to do work and bring it back
into TM1.
• Easy to use menu driven interface

12. Main Menu Interface

13. BU Sub Menu

14. TM1 Wins
• Replace plant controlled Excel-based forecasting with an
integrated system
• Unify the cross-plant consolidation process and remove Excel
reliance
• Provide standardized actual to forecast variance reporting
• Eliminate the need for manual manipulation of data
• Fast real time analysis – SUPER FAST (and getting faster)!
• Ability to forecast in document currency with real time
currency conversion
• Automatic Reconciliation

15. TM1 Wins
• Major reduction in the number of data points entered in by the
sites.
• Actual load automation. (SAP +20 other Non SAP ERP’s)
• Decentralized security allowing sites not to have to wait for
corporate to add or change user access
• Built in allocation model and methodology allowing for
consistent allocations across the enterprise.

16. New TM1 Applications
• Pricing/Quoting for new business
• Strategic Planning
• Headcount Planning

17. What’s Next for TM1?
• What If applications
• Operations Data
• Voice of the Customer

18. The Enterprise Analytics Challenge
The Blind Men and the Elephant – John Godfrey Saxe (1816-1887)

19. Developing the Analytics Capability
Data
Analysis &
Business
Insight
Data Prep
&
Reporting
PRENATAL INFANT CHILD TEENAGER ADULT SAGE
SKILLSGAP
BI FOUNDATION –Data Sources, Reports, Visualizations, Scorecards, Predictive
Automated
Reporting
Guided
Analytics
Understand
the Drivers
Mine for
Commercial
Impact

20. Building the Foundation – The Analytics Library
• Goals:
• Deliver a flexible analytics solution, one stop shop concept
• Kept reports simple and clean
• Quickly answer 70-80% of financial questions
• Method:
• Joint Application Development approach
• important to have the right skills mix and resource to deliver
• Tips:
• Business Vision + BI Application Knowledge = Increased user
value

21. Report types organized for interrogation
• Position: Data displayed for a single point in time eg. Month,
Quarter, Year
• Trend: Data displayed for 12 historical (Forecast or Actual) or
12 future periods (Forecast)
• Variance: Shows the difference between two positions with
period and version as the variables. E.g. Actual v Q1 Locked
Forecast for Q1 FY11, Actual Q2 FY11 vs Actual Q3 FY11
• Correlation: Show the relationship between 2 variables over
time (e.g is the a linear relationship between Labor and
Revenue)
• Waterfall: Shows the movement between 2 positions

22. Content and Structure
• 60+ Report Studio Reports
• Line, Bar, 100%, Marimekko, KPI,
Gymnastics, Waterfall
• 600+ Business Insight Dashboards
• Dashboards Style Reports
• Capacity
• Inventory
• Customer Variance
• Pass on Pass

23. Reporting Standards
• Packaged Reports: Traditional cross-tab reports are represented
by data tables and comprise of Trend and Variance reports

24. Reporting Standards
• Bar & line: Easily spot monthly, quarterly and yearly trends for
more accurate forecasting

25. Reporting Standards
• Bubbles: Size of the bubble measures profitability

26. • Marimekko: Understand the proportional relationship
Reporting Standards

27. Business Insight Workspace
• Combine pieces of the Analytics library (reports or individual
components) to get a complete picture E.g. Forecast Review

28. Global SME dashboard contest
• Way to promote the sharing of best practices
• Understand if BI is adding the value we think it is
• Scoring based on:
• Inverting the Triangle
• Baseline Alignment
• Effective Business Partnering
• Communicate for Success
• Highlight Relationships within the Data
• Highlight Key Trends
• Visual Impact and Relevance
• Contributes to the Finance PDCA Cycle

29. SME Dashboard Contest Finalist
• Inventory is the Largest Investment at
Jabil
• This Dashboard will Allow Us to Monitor
Inventory at a Regional Level by
Identifying Major Issues at both a Plant
and Customer Level
• Updates with Weekly Indicator
• Allows Drill-down to Individual Plants
• Identifies Top Contributing Customer
Quickly
• Provides a Quick Summary of the Major
Components of Inventory

30. Analysis - Starting
Current Forecast does not
reflect historical growth
Current Forecast does not
reflect spike in last month of
Jabil’s Quarter
What questions does this make
you consider – and what data do
we need to help?

31. Cost Centre Forecast
DOES THIS: THIS:
THE BEST USE OF JABIL’S
RESOURCE?
What questions does this make
you consider – and what data do
we need to help?

32. Analytics Challenges
• Business
• Transforming our people
• Change is Hard!
• Communication
• Which is the right report for
me?
• What are others using?
• What does the executive team
look at?
• Technical
• Performance – Hope is not a
strategy
• 10.2 appears to be about
50% faster so far
• DQM Migration
• Aggregation Awareness
• Business Insight (Cognos
Workspace)
– Printing
– Hierarchy changes
– Listen for widget events
– Concurrent query execution
(20 charts = 20 queries)

33. Results
• “We’ve come a long way in the last few
months!” – Forbes Alexander, Jabil CFO
• Really just got visibility of the financial
information above the water line
• BI has created an appreciation of the
importance and necessity of all the work
that went in TM1
• Execs are delighted – real time access to
data that they have never had before, real
insight into the data driving results
• Driving finance to change how they
support – MAQ and Business Partnering
is enabled by our system capabilities
Cognos 10 BI
TM1

34. AOP/LTP Driver Based Forecast

35. AOP/LTP Reports

36. • Revenue of quotes lost by lost categories for a period

37. Results - What our users say
“This dashboard is an excellent alternative to the Excel file; much more reliable for use during
the forecast reviews.”
Business Unit Manager
“I like being able to view my forecast as soon as it is updated. The dashboard is easy to use
and having all the relevant information in a single screen saves time jumping between files.”
Business Unit Coordinator
“The pass –on-pass view along with the ability to select a specific account and see trends in
as quick as click makes this a valuable too l during forecast reviews.”
Business Unit Director
“The time saved in producing and publishing reports by our financial analyst can now be used
in identifying and closing gaps.”
Accounting Supervisor
“Report Generation that used to take 3 days is now completed in minutes”
Group Controller

38. What’s Next for BI?
• Upgrade to 10.2
– Migration to Dynamic Query Mode
• Strategic and Scenario Planning
– Stronger Foresight with Predictive Analytics
– Metrics Studio
– Balanced Scorecards
• Mobile
• Limitless Visualization
• Beyond Finance – Operational & HR data
• Create an Information Advantage

39. Questions?
Patrick Patterson
Financial Systems Manager
Simon Yannopoulos
Director, Finance Transformation Team
Q&A