A survey of over 3000 training and HR executives found that 91% plan to increase their use of virtual training in 2013, with 33% expecting an increase of over 25%. The top virtual learning environments cited were customer/product training (64%), new hire onboarding (62%), and administrative topics (57%). The primary benefits of virtual training were seen as convenience, cost savings in travel and time, and the ability to involve more participants. Most respondents wanted to offer more engaging training materials.

1. VIRTUAL COMMUNICATIONS
SURVEY OF OVER 3000 TRAINING & HR EXECS
TRENDS IN
VIRTUAL
LEARNING
2
13
0
AND THIS IS WHAT THEY HAD TO SAY.
91
%
HR & TRAINING PROFESSIONALS
Plan to increase virtual training use in 2013
33
74
72
Plan to
increase use by
more than 25%
Considering virtual
learning environments
in next 6-12 months
Considering
training
webinars
%
%
%
WHAT IS THE BEST VIRTUAL ENVIRONMENT APPLICATION
64%
62%
57%
48%
41%
CUSTOMER/PRODUCT TRAINING
NEW HIRE ONBOARDING
ADMINISTRATIVE TOPICS
SALES TRAINING
IT TRAINING
Virtual training
m
en
t
ve
82
%
cy
at
io
en
ip
52%
ist
co
ns
pa
79
%
rti
c
pe
83
%
ex
83
%
n
rt
in
vo
l
st
co
co
tra
ve
l
nv
en
ie
tim
e
nc
e
PRIMARY BENEFITS
43%
38%
VIRTUAL TRAINER
Which characteristics matter most
Use of quizzes, polls and social media
Facilitation skills
Voice inflection
Technology expertise
Topic expertise
PERCENTAGE WHO
WANT TO OFFER MORE
ENGAGING TRAINING
MATERIALS
Funny
88% 83% 74% 69% 60% 50%