2013
Trends
2013 is going to be a




BIG     year
Rapid advances in technology will bring to
life things we have only dreamed about
previously
for example:
Flying Cars
Robot Butlers
Personal Jetpacks
Sound technology that allows animals
to speak
the reality:
2013 will be less a


  Revolution
and more an


     Evolution
What does this mean??


It means an expansion of what we already
have.

It means essentially the same technology,
devices and behaviors…
But on STEROIDS
7 Things to watch for in 2013:


1. Personalization and Customization
2. Advanced, Integrated Products
3. More Mobility Than Ever
4. Social Grows Up
5. Advertising Gets Smart
6. Intelligent Objects
7. Better Use of Data
1. Personalization and Customization
Everything will be Personalized


You name it – clothing
skateboards, candy – will
have customization options
so consumers can put their
own stamp on their
products.
Better Offers and Ads




 The combination of more measurable consumer data and more
 sophisticated analysis of this data will allow brands to predict
 what a customer needs or wants – and tailor relevant offers to
 match.
The Right Offer for the
Right Person
Digital ads will read a
user’s location and offer
localized businesses and
deals.

Think Google Ads, only
instead of the
advertisements being
related to search words,
they’ll be related to a
user’s location.
Hyper Targeted Ads




Facebook’s Custom Audiences moves far beyond basic demographic and
interest-level targeting, and Google Shopping allows marketers to advertise
at a very granular (even SKU) level and feature such specific product
attributes as color and condition.
2. Advanced, Integrated Products
Touch

Highly flexible touch sensors
are entering the smartphone
and tablet markets. They are
extending touch capabilities into
a range of new products, with
designs that are lighter, thinner
and sleeker, including excellent
optical clarity, low power
consumption and at lower cost.
Holographic Display and Infrared Keyboards




 Apple has unveiled plans to integrate mini projectors into
 future devices, which would enable the user to project video
 on any surface, including a fully usable infrared keyboard.
Integrated Devices: The Phablet


An amalgamation of
smartphone and tablet, a
phablet is cheaper than a
tablet with a bigger screen
than a smartphone.

Examples include the Amazon
Kindle Fire, Asus Google
Nexus 7 and the iPad Mini.
Integrated Experiences: Reading




Users are expecting a highly integrated experience as they move from the Web to
mobile devices and back.

Kindle’s Whispersync allows readers to pick up from where they left off, no matter if
they are reading online, on a Kindle device, or in a Kindle app on an iPad. The result is
a seamless experience which closely mimics reading an actual book.

Publishers in turn can now profile their audiences, build user histories, offer relevant
reading suggestions.
Integrated Experiences: TV

Rather than visiting websites completely
unrelated to the programs they’re
watching, activity on the
tablet/laptop/phone and on TV is
becoming increasingly integrated.

Even the traditional functions of both sets
of devices is blurring, with users
performing ‘internet-like’ tasks on the TV
(Photos, email, social networking, Skype)
and ‘TV-like’ activities on mobile devices or
laptops (watching TV, Netflix, Hulu, etc).
3. More Mobility Than Ever
Proliferation in Mobile Devices
 By 2013:
 More people will access the web through a mobile device than
 through a computer
 90% of all mobile phones will be smartphones
Mobile Shopping


                  There was a 28% increase in mobile
                  e-commerce on Black Friday and
                  Cyber Monday this year compared to
                  last year.

                  In addition to purchases, consumers
                  are using their phones to locate
                  product information, to
                  communicate with family and friends
                  regarding product selection and to
                  take product photos.
Mobile Payments




            The new version of the Google Wallet app
            supports all your credit and debit cards.


Smartphones are evolving to become wallets, keys,
health consultants and more. Soon they’ll become de
facto fingerprints, our identity all in one place.
Mobile-Centric Services




A number of services are emerging to batter cater to our increasingly ‘on-the-’go’ lifestyle.

Pogoseat is an app that enables audience members at live events to identify
and purchase upgrades to better seats via their phone. The app identifies
empty seats with the best views, and once users have selected their new seats
they are able to enter payment details, purchase and move.
4. Social Grows Up
Facebook dominant but Niche Networks
Rising




For general networking, Facebook still rules. But niche networks that provide
more of a community feel and that are centered around common interests –
sports, music, design, location – are growing in usage.
Branded Communities




       Amex Open Forum              ASOS Marketplace Community



  More companies are creating branded communities to interact
  with customers and prospects, developing environments that
  are social, casual and fun.
Social Goes Global

While social media growth in North
America has slowed, growth is taking off in
other parts of the world.

Asia: 21% increase
Middle East and Africa: 23% increase
Latin America: 12% increase

Facebook is the global leader, but in places
of the world like China where Facebook is
blocked, localized networks dominate,
including Weibo, which doubled its base to
400 million users in one year.
Social Data




                         Building on the success of Dell’s and Gatorade’s Social Media
                         Command Centers, more brands are establishing regional centers
                         for listening and responding to communities.


Social listening and data analysis are aiding numerous departments, including
marketing, communications, customer service and product development, all
of which are benefitting from deeper user insights.
5. Advertising Gets Smart
New ways to reach consumers


Mobile technology is allowing
brands to turn anything – from bus
shelters to print magazines – into
retail channels.

Shopping is shifting from an activity
that takes place in physical stores or
online to a value exchange that can
play out in multiple ways.
                                         Mattel and Walmart Canada created a virtual pop-up toy
                                         store, featuring two walls of 3-D toy images with QR codes
                                         that consumers can scan with their phones to purchase.
Branded Entertainment




Disruptive content is being eclipsed by integrated, entertaining ads.

Brands have finally learned that interrupting a user’s experience is not nearly
as effective as seamlessly embedding ads in the content they want to see and
were actually searching for.
Native Advertising


Native advertising underpins Google search ads,
and it’s also why billions of dollars of ad revenue
have shifted to closed platforms like Facebook
(Sponsored Stories), Twitter (Promoted Tweets),
and YouTube (TrueView Promoted Videos).

Ads that are native to a site don’t live in the
corners and don’t interrupt the user; they exist
in the stream of content, and bring value to the
user in the form of brand content — promoted          Publishers like Forbes, The Atlantic,
                                                      Gannet, AOL and WordPress have
videos, sponsored stories, relevant coupons,          introduced their own native ad models.
promoted posts, etc.
Content is King


Brands are following the
lead of Nike, Coke, Old Spice,
Apple, Adobe, and GE and
are creating quality
content to distribute
through native ad formats
on Facebook, Twitter,
WordPress and beyond.
                                 Even Google is getting into the content game,
                                 having purchased both Zagats and Frommers.
Everyone is a Content Creator




•   Virgin: Virgin Mobile Live, a social newsroom that publishes content several times
    daily, featuring new music, apps and web memes.
•   American Express: American Express Unstaged, a program that live streams
    concerts by some of the biggest names in music through the lens of a well-known
    director.
•   Marriott: Live Life to Discover helps guests navigate the city outside their hotel and
    RLife LIVE program helps them discover new music, films, arts, food and drinks
    inside the hotel
Common “Content Factory” Elements:

• Story planning that relates to brand and sales goals
• Multimedia content including videos, images and infographics
• Using brand journalists to mine for stories within the
  organization
• Utilizing a data-driven approach
• Thoughtful publishing of content to increase engagement on
  social networks like Facebook and Twitter
6. Intelligent Objects
Your Coffee Mug is Smarter than a 5th
Grader


Everyday items are evolving
into interactive, intelligent
objects, making our
experiences with them more
interesting, enjoyable and
helpful.
                                Google Glasses are essentially
                                “smart glasses” – aka a wearable
                                computer.
The Internet of Things

First developed in 1999, The Internet
of Things is a concept that is just
starting to be put into practice.

The premise is simple: If all objects
were equipped with radio tags,
barcodes or sensors, they could be
identified and inventoried by
computers. This would take the task
entirely out of the hands of people and
transform daily life – we could track
and count everything, and greatly
reduce waste, loss and cost. We would
know when things needed replacing,
repairing or recalling, and businesses
would never run out of stock.
Sensors

          Farming equipment with wireless links to
          data collected from ground sensors takes
          into account crop conditions and adjusts the
          way each individual part of a field is farmed
          —for instance, by spreading extra fertilizer
          on areas that need more nutrients.



          On a consumer level, companies like
          Switch2health, Nest, Twine and Jawbone are
          creating products that use sensors to do
          everything from send you a tweet when your
          laundry's done, an e-mail when the
          basement floods or a text message when you
          leave the garage door open
NFC

NFC technology allows
commercial transactions to be
done wirelessly through mobile
devices, without the need for
data cards. NFC-enabled phones
can be used to transfer files,
read product information and
make purchases.

BY 2013, sales of NFC-equipped
phones will exceed $75 billion,    Google Wallet is a prime example of
and 1 in 5 phones worldwide will   an NFC-enabled phone.

use NFC technology.
7. Better Use of Data
Big Data




The ability to take sales, customer, or even social data and turn it into patterns and
segments is at the crux of what Big Data is and does. While SEO specialists and
marketing analysts have been using internal and external data for years, it’s finally
becoming a formalized processes for many brands.
Multiple Data Sources

The concept of a single data source is
essentially obsolete. Multiple systems
are being brought together to create a
comprehensive user profile.


The five richest big data sources on the
Web include the social graph, intent
graph, consumption graph, interest
graph and mobile graph.
Actionable Analytics




 Remember Moneyball, the 2011 film in which the Oakland A’s won almost two-thirds of their
 games with a payroll one-fourth the size of the Yankees? The key to their success was making
 strategic decisions based on data analysis. They ignored conventional metrics like batting
 averages, runs batted in and stolen bases in favor of a more rigorous statistical analysis about
 player performance.

 Brands are beginning to implement the same tactics, turning raw consumer data into actionable,
 real-time insights. The result is a mutually beneficial relationship that benefits the company by
 giving them an advantage over their competition, and the consumer by having their preferences,
 goals and needs understood and met.
Turning Data into a Game




                  The Opower energy app is the result of a collaboration between
                  Facebook, the Natural Resources Defense Council, energy
                  information software maker Opower and 16 U.S.-based utility
                  companies.

 Users can connect their energy account to the app, see visualizations of their energy
 use and compare their usage to that of friends and other U.S. households. There are
 also competitions to reduce household energy waste.
Final Thought
The best way to predict the future?
INVENT
IT
Thank you
Questions?
Russ Josephs
Sr. Digital Strategist
Atmosphere Proximity
1285 Avenue of the Americas
New York, NY 10019
Russ.Josephs@atmosphereproximity.com

2013 Trends

  • 1.
  • 2.
    2013 is goingto be a BIG year
  • 3.
    Rapid advances intechnology will bring to life things we have only dreamed about previously
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
    Sound technology thatallows animals to speak
  • 10.
  • 11.
    2013 will beless a Revolution and more an Evolution
  • 12.
    What does thismean?? It means an expansion of what we already have. It means essentially the same technology, devices and behaviors…
  • 13.
  • 14.
    7 Things towatch for in 2013: 1. Personalization and Customization 2. Advanced, Integrated Products 3. More Mobility Than Ever 4. Social Grows Up 5. Advertising Gets Smart 6. Intelligent Objects 7. Better Use of Data
  • 15.
  • 16.
    Everything will bePersonalized You name it – clothing skateboards, candy – will have customization options so consumers can put their own stamp on their products.
  • 17.
    Better Offers andAds The combination of more measurable consumer data and more sophisticated analysis of this data will allow brands to predict what a customer needs or wants – and tailor relevant offers to match.
  • 18.
    The Right Offerfor the Right Person Digital ads will read a user’s location and offer localized businesses and deals. Think Google Ads, only instead of the advertisements being related to search words, they’ll be related to a user’s location.
  • 19.
    Hyper Targeted Ads Facebook’sCustom Audiences moves far beyond basic demographic and interest-level targeting, and Google Shopping allows marketers to advertise at a very granular (even SKU) level and feature such specific product attributes as color and condition.
  • 20.
  • 21.
    Touch Highly flexible touchsensors are entering the smartphone and tablet markets. They are extending touch capabilities into a range of new products, with designs that are lighter, thinner and sleeker, including excellent optical clarity, low power consumption and at lower cost.
  • 22.
    Holographic Display andInfrared Keyboards Apple has unveiled plans to integrate mini projectors into future devices, which would enable the user to project video on any surface, including a fully usable infrared keyboard.
  • 23.
    Integrated Devices: ThePhablet An amalgamation of smartphone and tablet, a phablet is cheaper than a tablet with a bigger screen than a smartphone. Examples include the Amazon Kindle Fire, Asus Google Nexus 7 and the iPad Mini.
  • 24.
    Integrated Experiences: Reading Usersare expecting a highly integrated experience as they move from the Web to mobile devices and back. Kindle’s Whispersync allows readers to pick up from where they left off, no matter if they are reading online, on a Kindle device, or in a Kindle app on an iPad. The result is a seamless experience which closely mimics reading an actual book. Publishers in turn can now profile their audiences, build user histories, offer relevant reading suggestions.
  • 25.
    Integrated Experiences: TV Ratherthan visiting websites completely unrelated to the programs they’re watching, activity on the tablet/laptop/phone and on TV is becoming increasingly integrated. Even the traditional functions of both sets of devices is blurring, with users performing ‘internet-like’ tasks on the TV (Photos, email, social networking, Skype) and ‘TV-like’ activities on mobile devices or laptops (watching TV, Netflix, Hulu, etc).
  • 26.
  • 27.
    Proliferation in MobileDevices By 2013: More people will access the web through a mobile device than through a computer 90% of all mobile phones will be smartphones
  • 28.
    Mobile Shopping There was a 28% increase in mobile e-commerce on Black Friday and Cyber Monday this year compared to last year. In addition to purchases, consumers are using their phones to locate product information, to communicate with family and friends regarding product selection and to take product photos.
  • 29.
    Mobile Payments The new version of the Google Wallet app supports all your credit and debit cards. Smartphones are evolving to become wallets, keys, health consultants and more. Soon they’ll become de facto fingerprints, our identity all in one place.
  • 30.
    Mobile-Centric Services A numberof services are emerging to batter cater to our increasingly ‘on-the-’go’ lifestyle. Pogoseat is an app that enables audience members at live events to identify and purchase upgrades to better seats via their phone. The app identifies empty seats with the best views, and once users have selected their new seats they are able to enter payment details, purchase and move.
  • 31.
  • 32.
    Facebook dominant butNiche Networks Rising For general networking, Facebook still rules. But niche networks that provide more of a community feel and that are centered around common interests – sports, music, design, location – are growing in usage.
  • 33.
    Branded Communities Amex Open Forum ASOS Marketplace Community More companies are creating branded communities to interact with customers and prospects, developing environments that are social, casual and fun.
  • 34.
    Social Goes Global Whilesocial media growth in North America has slowed, growth is taking off in other parts of the world. Asia: 21% increase Middle East and Africa: 23% increase Latin America: 12% increase Facebook is the global leader, but in places of the world like China where Facebook is blocked, localized networks dominate, including Weibo, which doubled its base to 400 million users in one year.
  • 35.
    Social Data Building on the success of Dell’s and Gatorade’s Social Media Command Centers, more brands are establishing regional centers for listening and responding to communities. Social listening and data analysis are aiding numerous departments, including marketing, communications, customer service and product development, all of which are benefitting from deeper user insights.
  • 36.
  • 37.
    New ways toreach consumers Mobile technology is allowing brands to turn anything – from bus shelters to print magazines – into retail channels. Shopping is shifting from an activity that takes place in physical stores or online to a value exchange that can play out in multiple ways. Mattel and Walmart Canada created a virtual pop-up toy store, featuring two walls of 3-D toy images with QR codes that consumers can scan with their phones to purchase.
  • 38.
    Branded Entertainment Disruptive contentis being eclipsed by integrated, entertaining ads. Brands have finally learned that interrupting a user’s experience is not nearly as effective as seamlessly embedding ads in the content they want to see and were actually searching for.
  • 39.
    Native Advertising Native advertisingunderpins Google search ads, and it’s also why billions of dollars of ad revenue have shifted to closed platforms like Facebook (Sponsored Stories), Twitter (Promoted Tweets), and YouTube (TrueView Promoted Videos). Ads that are native to a site don’t live in the corners and don’t interrupt the user; they exist in the stream of content, and bring value to the user in the form of brand content — promoted Publishers like Forbes, The Atlantic, Gannet, AOL and WordPress have videos, sponsored stories, relevant coupons, introduced their own native ad models. promoted posts, etc.
  • 40.
    Content is King Brandsare following the lead of Nike, Coke, Old Spice, Apple, Adobe, and GE and are creating quality content to distribute through native ad formats on Facebook, Twitter, WordPress and beyond. Even Google is getting into the content game, having purchased both Zagats and Frommers.
  • 41.
    Everyone is aContent Creator • Virgin: Virgin Mobile Live, a social newsroom that publishes content several times daily, featuring new music, apps and web memes. • American Express: American Express Unstaged, a program that live streams concerts by some of the biggest names in music through the lens of a well-known director. • Marriott: Live Life to Discover helps guests navigate the city outside their hotel and RLife LIVE program helps them discover new music, films, arts, food and drinks inside the hotel
  • 42.
    Common “Content Factory”Elements: • Story planning that relates to brand and sales goals • Multimedia content including videos, images and infographics • Using brand journalists to mine for stories within the organization • Utilizing a data-driven approach • Thoughtful publishing of content to increase engagement on social networks like Facebook and Twitter
  • 43.
  • 44.
    Your Coffee Mugis Smarter than a 5th Grader Everyday items are evolving into interactive, intelligent objects, making our experiences with them more interesting, enjoyable and helpful. Google Glasses are essentially “smart glasses” – aka a wearable computer.
  • 45.
    The Internet ofThings First developed in 1999, The Internet of Things is a concept that is just starting to be put into practice. The premise is simple: If all objects were equipped with radio tags, barcodes or sensors, they could be identified and inventoried by computers. This would take the task entirely out of the hands of people and transform daily life – we could track and count everything, and greatly reduce waste, loss and cost. We would know when things needed replacing, repairing or recalling, and businesses would never run out of stock.
  • 46.
    Sensors Farming equipment with wireless links to data collected from ground sensors takes into account crop conditions and adjusts the way each individual part of a field is farmed —for instance, by spreading extra fertilizer on areas that need more nutrients. On a consumer level, companies like Switch2health, Nest, Twine and Jawbone are creating products that use sensors to do everything from send you a tweet when your laundry's done, an e-mail when the basement floods or a text message when you leave the garage door open
  • 47.
    NFC NFC technology allows commercialtransactions to be done wirelessly through mobile devices, without the need for data cards. NFC-enabled phones can be used to transfer files, read product information and make purchases. BY 2013, sales of NFC-equipped phones will exceed $75 billion, Google Wallet is a prime example of and 1 in 5 phones worldwide will an NFC-enabled phone. use NFC technology.
  • 48.
  • 49.
    Big Data The abilityto take sales, customer, or even social data and turn it into patterns and segments is at the crux of what Big Data is and does. While SEO specialists and marketing analysts have been using internal and external data for years, it’s finally becoming a formalized processes for many brands.
  • 50.
    Multiple Data Sources Theconcept of a single data source is essentially obsolete. Multiple systems are being brought together to create a comprehensive user profile. The five richest big data sources on the Web include the social graph, intent graph, consumption graph, interest graph and mobile graph.
  • 51.
    Actionable Analytics RememberMoneyball, the 2011 film in which the Oakland A’s won almost two-thirds of their games with a payroll one-fourth the size of the Yankees? The key to their success was making strategic decisions based on data analysis. They ignored conventional metrics like batting averages, runs batted in and stolen bases in favor of a more rigorous statistical analysis about player performance. Brands are beginning to implement the same tactics, turning raw consumer data into actionable, real-time insights. The result is a mutually beneficial relationship that benefits the company by giving them an advantage over their competition, and the consumer by having their preferences, goals and needs understood and met.
  • 52.
    Turning Data intoa Game The Opower energy app is the result of a collaboration between Facebook, the Natural Resources Defense Council, energy information software maker Opower and 16 U.S.-based utility companies. Users can connect their energy account to the app, see visualizations of their energy use and compare their usage to that of friends and other U.S. households. There are also competitions to reduce household energy waste.
  • 53.
  • 54.
    The best wayto predict the future?
  • 55.
  • 56.
  • 57.
  • 58.
    Russ Josephs Sr. DigitalStrategist Atmosphere Proximity 1285 Avenue of the Americas New York, NY 10019 Russ.Josephs@atmosphereproximity.com

Editor's Notes

  • #17 http://www.psfk.com/2012/12/2013-prediction-shantell-martin-product-customization.html
  • #18 http://www.psfk.com/2012/12/2013-prediction-shantell-martin-product-customization.html
  • #19 http://www.psfk.com/2012/12/2013-prediction-shantell-martin-product-customization.html
  • #20 http://www.adexchanger.com/data-driven-thinking/online-marketing-top-trends-for-2013/
  • #24 http://amuno.hubpages.com/hub/Technology-and-IT-Trends-2013
  • #25 http://blogs.imediaconnection.com/blog/2012/10/09/where-mobile-is-going-in-2013-%E2%80%93-five-trends-to-watch/
  • #26 http://www.business2community.com/social-media/how-social-media-usage-will-change-in-2013-0349418
  • #28 http://marketing.midwestmarketingllc.com/blog/bid/211938/Top-3-Marketing-Trends-to-Watch-in-2013
  • #29 http://www.mysocialagency.com/social-media-trends-2013/3876/
  • #34 http://www.smartinsights.com/managing-digital-marketing/marketing-innovation/digital-marketing-trends-2013/
  • #35 http://blog.hootsuite.com/fast-company-5-biggest-social-media-trends/
  • #38 http://www.slideshare.net/netlash/digital-trends-2013-dmf#btnNext
  • #40 http://techcrunch.com/2012/12/02/native-ads-in-2013-scale-headlines-as-banners-mobile-samsung-and-yahoo/
  • #42 http://www.forbes.com/sites/marketshare/2012/11/27/5-big-brands-confirm-that-content-marketing-is-the-key-to-your-consumer/?ss=cmo-network
  • #43 http://johnbell.typepad.com/weblog/2012/12/three-social-business-mega-trends-for-brand-marketers-in-2013.html
  • #47 http://www.mckinseyquarterly.com/The_Internet_of_Things_2538
  • #48 http://www.gottabemobile.com/2011/07/10/THE-FUTURE-OF-MOBILE-PAYMENTS-AND-NFC-IS-BRIGHT-INFOGRAPHIC/