Mackenzie receives voicemails from her mother saying that her father has been injured and is in the hospital. While wandering outside distressed, Mackenzie encounters a lost little girl named Caroline near the hospital. Mackenzie promises to help reunite Caroline with her mother. While guiding Caroline through the busy streets, Mackenzie's own worries are forgotten as she focuses on helping the girl. They continue holding hands as Mackenzie leads Caroline toward the hospital to find their families.