Transforming education through Service Design
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The presentation I gave with Mark Willems at the Service Design in Gov conference about a innovation project we did together with GO! We talk about creating student based structure connection governmental learning requirements to educational materials.
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Transforming education through Service Design
- 2. DAVID MORGAN Hi, I’m @davidmorganUX @Mark1vd#ixzoBE
- 3. KNIGHT MOVESKNIGHT MOVES S E R V I C E D E S I G N @davidmorganUX @Mark1vd#ixzoBE
- 4. GHENT (…That’s in Belgium) @davidmorganUX @Mark1vd
- 7. TU/e
- 8. MARK WILLEMS And, I’m @davidmorganUX @Mark1vd#ixzoBE
- 10. EDUCATION IN BELGIUM It’s complicated! Federal state6 governments 3 languages 3 edu. systems 3 regions
- 11. 4 major networks Flemisch final learning objectives It’s complicated! different learning plans No centralised testing EDUCATION IN FLANDERS
- 12. Public school network 1000 institutions 300.000 pupils & trainees 32.000 staf members
- 13. My job - Innovation & ICT integration
- 16. G O ! 3 . 0 GO!3.0 Researching digital transformation Classical schools Innovative schools CONNECT all ! Learning Researching Educational transformation
- 17. 15% growth in students using examination commission student motivation @davidmorganUX @Mark1vd#ixzoBE
- 18. … UNKNOWN FUTURE JOBS AUTOMATION / AI / ROBOTS / DRONES /… NEED FOR UNIQUE VS. STANDARDISED PROFILES Exponential change @davidmorganUX @Mark1vd#ixzoBE
- 19. student centered & flexible learning We’re moving to slow & scattered adopt to talents & unique learning paths WE NEED TRANSFORMATIVE INNOVATION CHALLENGES FOR EDUCATION #ixzoBE
- 20. How can we support existing innovations in schools to leverage transformational innovation? MAIN DESIGN CHALLENGE GO3.0! #ixzoBE
- 21. How do we start? Vision Approach in theme’s Service Design
- 22. push & pull - make explicit - abstract - structure - motivation - 21st Century skills - meaningfull - meaningfull - 21st Century skills - oriëntation - incomplete - narrative - transfer A VISION ON COMPLEMENTARY LEARNING LEERPLANNEN LEERVRAGEN
- 23. Push & pull LEERPLANNEN LEERVRAGEN A VISION ON COMPLEMENTARY LEARNING - LEARNING PLANS - LEARNING QUESTIONS+ OWNERSHIP IN LEARNING
- 26. 3 DESIGN TRACKS - WITH A PARTNER Service design Development! @davidmorganUX @Mark1vd
- 28. FRONT STAGE Student & Teachers @davidmorganUX @Mark1vd#ixzoBE
- 30. Start small & specific Grow larger and generic @davidmorganUX @Mark1vd
- 35. PART-TIME EDUCATION Learn & Work ✤ Learn language, general & practical subjects. ✤ Work part-time ✤ Bicycle repair, sales, carpentry, etc. ✤ Goal-based evaluation
- 38. Guess which group was more serious and productive? @davidmorganUX @Mark1vd#ixzoBE
- 42. … VISUALISATION OF PROGRESS MOBILE REPLACE EXCEL SHEETS RECOGNITION FOR WORK ACTIVITIES Design requirements @davidmorganUX @Mark1vd#ixzoBE
- 43. DESIGN & TEACH
- 44. client name
- 45. … STEM TEACHERS COLLABORATE ACROSS SCHOOLS SHARING SENSITIVITY DIFFERENT LEARNING STYLES Context @davidmorganUX @Mark1vd#ixzoBE
- 50. … COLLABORATION FEATURES USE MATERIALS IN DIFFERENT CONTEXTS ORGANISE BY SUBJECT ETC INTEGRATE EXISTING MATERIALS Design requirements @davidmorganUX @Mark1vd#ixzoBE
- 52. CLASS ROOM
- 53. COMPUTER SPACE
- 54. READ/TALK SPACE
- 55. INSTRUCTION ROOM
- 56. HELP EACH OTHER
- 57. FYSICAL WEEKPLAN
- 59. SELF-SCALING
- 60. SCALING SHARED
- 61. Te veel stappen: - Niet gestart - Gestart - Klaar voor check leerkracht - Afgerond Nu moeten ze vaak lang wachten op een leerkracht om te komen aftekenen en kunnen ze dus niet aan iets anders werken
- 62. … SELF SCALING FIND HELP MANAGE WEEK PLAN MARK TASKS AS DONE ✅ Design requirements DIFFERENCES BETWEEN STUDENTS TASKS CONNECTED TO LEARNING OUTCOMES @davidmorganUX @Mark1vd#ixzoBE
- 65. DESIGN PHASE
- 67. Multi- Disciplinary Team ✤ Service Design ✤ Visual design ✤ Developers ✤ UX Design ✤ Project Mngt
- 70. “ TEACHER It’s so motivating to give feedback and see that implemented 2 weeks later @davidmorganUX @Mark1vd#ixzoBE
- 71. … CREATES COMMUNITY TRUE CO-CREATION EFFICIENT & LESS WASTE BRINGS CONTEXTS TOGETHER MOTIVATING Demo values @davidmorganUX @Mark1vd#ixzoBE
- 73. DEMO TIME 😃
- 81. STUDENT VIEW
- 83. BACK TO TEACHER
- 97. … FUNDAMENTALLY STUDENT CENTRIC CONNECTED TO LEARNING REQUIREMENTS TRANSPARENT AND CLEAR A tool that is … @davidmorganUX @Mark1vd#ixzoBE
- 98. “ PEDAGOGICAL SUPERVISOR We are testing IXZO! in 7 schools, to capture feedback we do focus groups in the classroom. The feedback goes directly to the 3weekly sprints we kept on running. @davidmorganUX @Mark1vd#ixzoBE
- 99. AGILE APPROACH
- 101. SPRINTDEMO’s & LEARNING NETWORK IN SCHOOLS
- 102. … IMPLEMENTATION = ALL THE WAY BYOD! ITS A LEARNING PROCES TOOL REDUCE TEACHERS WORKLOAD PERFORMANCE PERFORMANCE PERFORMANCE What we learned from actual use @davidmorganUX @Mark1vd#ixzoBE
- 103. Impact Thanks to IXZO! we are very considerate about selecting & creating learning activities that contribute to the learning objectives? “
- 104. “ TEACHER I’m now in charge of my own lessons, I design educational paths together with every student individually
- 105. I was afraid this was going to take extra work! The opposite is true!“
- 106. Working on projects is clear to me now! I know how I can contribute and what I need to do! We can leave our books at home. IXZO! ’s got it covered. Teachers can coach and help us during our work. “ “ “
- 107. “ EDUCATIONAL ADVISOR I’m now co-creating school visions with students and teachers. Whereas before we just told them what they should change.
- 108. ADDED VALUE OF IXZO! IN OUR PILOT SCHOOLS ✤ mixing learning & educational sources ✤ student based, not class based ✤ mixing different curricula ✤ personalised learning coachable & manageable ✤ teacher collaboration ✤ self evaluation ✤ self estimation ✤ all learning activities connected to learning plans ✤ workload reduction
- 109. … CURRICULUM DESIGN BLOCKCHAIN AI LEARNING SUPPORT PUSH+PULL IOT REDUCING SCREENTIME R-OKZO WITH IXZO! What the future holds @davidmorganUX @Mark1vd DATA AS AN ASSET DESIGN THINKING FOR EDUCATORS #ixzoBE
- 110. … STUDENTS TEACHERS GO! COLLEAGUES DESIGN TEAM We could not have done this without … @davidmorganUX @Mark1vd#ixzoBE
- 111. Use this QR if you want more info on GO!3.0 or IXZO! THANK YOU ! W W W . K N I G H T M O V E S . B E