Favorsense is a crowdsensing platform that allows the public and private sectors to build smarter cities and communities through citizen engagement. It uses a crowdsensing management platform as a problem resolution backend system to efficiently handle issue reports from citizens via their smartphones. Authorities can then assign the issues to field forces to resolve the problems while insights from the aggregated crowdsensing data can help inform decision making. The platform benefits various local organizations and authorities in managing infrastructure and public services as well as communities through collaborative problem solving.

1. favoriot
Favorsense - Building Smart
Cities Through The Eyes of the
Citizen
Dr. Mazlan Abbas
Panel Session on Smart City Solutions by Malaysia
Smart Cities Alliance Members
19 August, 2019 @ MIGHT

2. favoriot
favorsense
“Building Better Cities and
Communities”

3. favoriot
Build Smart Cities through the eyes of the CITIZENS and
have better Citizen Engagement

4. favoriot
Pipe leaking!
There are
fallen trees!
Water is
polluted!
No lights in
dorm!
No projector!
Someone is
throwing
rubbish!
Vandalism!
Campuses

5. favoriot
Ad Hoc ,
Chaotic, VIRAL
SMS
Whatsapp
Facebook
Twitter
Radio TV
Capacity To Hear And Respond
Traditional channels
(web portals, emails,
phone calls etc) and
methods unable to
handle effectively
PEOPLE AUTHORITIES
“Black hole” issue
Mobile App

6. favoriot
User-Centric • Building Trust
User-Centric Data-Driven Decision
Smart Tools Responsive
Cost Effective
Accountable
Transparent
Collaborative
Benefits to Users Benefits to Authorities
Official Channel

7. favoriot
We Build Cities Based on People-Centric Approach (Citizen Engagement Approach)
CROWDSENSING
Get public and private
parties to send reports via
their smartphones.
RANK&DECIDE
Authorities decide
and justify their
next plan of action
BUILDNEXT
SMART
APPLICATIONS
LeverageinnovativeIOT
solutionstosolvethe
painpointsofpublicor
privateorganizations.
INSIGHTS
Big Data Analytics are
performed to get more
useful insights.
Authorities and Key
Management can view
KPIs and SLAs
instantly
ESCALATE&SOLVE
Issues are assigned to proper
field force, measure their
effectiveness and notify the
“reporters” regarding the
status of report.
favoriot APPROACH
BUILDING THE NEXT SMART CITY APPLICATIONS
IDENTIIFY
Collect incident reporting,
identify locations of issues
and assign accordingly
favorsensefavorsense
favorsense favorsense

8. favoriot
Summary - favorsense
favorsense - is a
CrowdSensing platform
that allows public and
private parties to build
better Communities
and Cities
Crowdsensing Management
Platform (CMP) - Problem
resolution backend system
that eases the workflow in
handling issues
Field Force - The public,
private or communities can
join hands in resolving any
problems.
Insights - Crowdsensing data
are aggregated and decision
making can be made based
on the insights.

9. favoriot

10. favoriot
Who
benefits
from
favorsense?
1. Local Councils / City Managers
2. Universities / Campuses
3. Townships / Housing
Development
4. Buildings / Apartments
5. Facilities Management
6. Enforcement Agencies
7. Consumer Associations
8. Public Services
9. Community / Resident
Associations

11. favoriot
www.favoriot.com
favoriot
favoriotfavoriot favoriot
info@favoriot.com favoriot