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Transform Network Enablement Through Change Management
The document discusses best practices for supplier enablement through change management within SAP Ariba, emphasizing the importance of leadership engagement, communication, and continuous improvement. It highlights the process of transitioning from on-premise to cloud solutions and outlines key metrics for measuring implementation success. Additionally, it provides contact information and legal disclaimers regarding the content provided by SAP.
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Transform Network Enablement Through Change Management
- 1. March 22, 2017 AudreyHerrera, SAP Ariba Transform Network Enablement Through Change Management
- 2. Supplier Enablement ChangeManagement
- 3. 3© 2017 SAPSE or an SAP affiliate company. All rights reserved. Public Design Build Execute Embrace Support Apply Project Management Change Management VS
- 4. Change Management forSupplier Enablement Best Practices
- 5. 5© 2017 SAPSE or an SAP affiliate company. All rights reserved. Public Explore Adopt Sustain & Improve • Identify & Onboard leadership • Stakeholder Engagement • Define Success Criteria • Change & Impact Assessment Best Practices
- 6. 6© 2017 SAPSE or an SAP affiliate company. All rights reserved. Public “Explore” Mark Scherzer • Ariba client for 15+ years • Transitioned from Ariba On Premise solution to Ariba Cloud solution 2016 • Automation: Source to Invoice • Global footprint • Global Supplier Enablement Program Mark.Scherzer@morganstanley.com
- 7. 7© 2017 SAPSE or an SAP affiliate company. All rights reserved. Public Explore Adopt Sustain & Improve • Identify & Onboard leadership • Stakeholder Engagement • Define Success Criteria • Change & Impact Assessment • Communicate • Promote • Train, Coach Best Practices
- 8. 8© 2017 SAPSE or an SAP affiliate company. All rights reserved. Public Adoption through Marketing People Content The Power of “&” The Foundation • Business & Adoption Goals • Executive & Ambassador Champions • Why, where, what, how and to whom we market The Intelligence • Research • Benchmarks • Employee Surveys • Proof Points = • “Snap Facts” The Amplification • Brand Identity • Core Content & Assets • Ambassador Programs • Internal & External Channels • Calendar of Milestones
- 9. 9© 2017 SAPSE or an SAP affiliate company. All rights reserved. Public Explore Adopt Sustain & Improve • Identify & Onboard leadership • Stakeholder Engagement • Define Success Criteria • Change & Impact Assessment • Communicate • Promote • Train, Coach • Measure • Continuous engagement • Continuous improvements Best Practices
- 10. 10© 2017 SAPSE or an SAP affiliate company. All rights reserved. Public “Sustain & Improve” Susan Figeac, Murphy Oil Corp • Ariba client for 18 months • Transitioned from legacy platform to Ariba Cloud solution • Automation: Source to Invoice • Global footprint • Global Supplier Enablement Program Susan_Figeac@murphyoilcorp.com
- 11. MURPHY OIL CORPORATION11 Excellent Progress on Tool Implementation • Spend on purchase order and Ariba enablement increasing each quarter • Increased control over invoice count and spend through the Ariba process 18% 41% 58% 68% 29% 67% 74% 80% 74% 52% 37% 27% 94% 96% 97% 99% 10% 21% 21% 16% 5% 1% 4% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Canada Malaysia US Invoice Count Operations Invoice Count by Origin Ariba Non-Ariba FI 11% 30% 39% 58% 6% 47% 52% 51% 83% 67% 59% 38% 93% 100% 90% 100% 62% 35% 40% 36% 4% 13% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Canada Malaysia US Spend Operations Vendor Invoice Spend by Origin Ariba Non-Ariba FI
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- 13. MURPHY OIL CORPORATION13 Please complete session survey Locate Session Click Surveys Button Select Breakout Survey Rate Session
- 14. Thank you. • Contactinformation: Audrey Herrera Seller Enablement, Program Manager audrey.herrera@sap.com
- 15. No part ofthis publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and they should not be relied upon in making purchasing decisions. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies. See http://global.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices. © 2017 SAP SE or an SAP affiliate company. All rights reserved.