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TOYOTA MATRIX
CAMPAIGN
“Toyota
Scares
the
Shit
out
of
it’s
Prospec4ve
Customers”






                   By: Emily Hazan
VIRAL GAMES
CLIENT/AGENCY

•  Client:
   Toyota Motors

•  Agency:
  Saatchi & Saatchi, Los Angeles
THE CAMPAIGN
The Ask
•  To promote the 2008 Toyota Matrix
‘Your Other You’
•  An interactive pranking campaign
•  Transmedia experience
           “empowering the customer…we wanted them to be
      involved and to feel like they were part of the process.”
                                         - Dino Spadavecchia
•  Print, outdoot and online video banner ads drove traffic to
   the site.
THE CAMPAIGN

How it worked:
•  Input personal information (phone number, address etc.)
•  Choose from 5 virtual lunatics
PRINT

BANNERS

THE CONCEPT

•  An
entertain
and
immersive
way
to
introduce

   the
new
Toyota
Matrix
car.

•  To
freak
people
put

•  Google‐Proof

  Provided
realis4c
lives
for
the
characters

  


Ex.
Heavy
Metal
Guy

  ‐  A
band
site

  ‐  MySpace
page

  ‐  A
recorder
album

THE BACKFIRE

PROBLEM:
•  Fear of giving out other people’s information
•  Allowed one to be stalked by a stranger
•  Unclear about what the campaign is selling

   Do you believe that Toyota made a smart choice by not
 blatantly promoting the car throughout the video, or do you
  think they should have made it one of the bigger focuses?
THE BACKFIRE

And then things got serious..
•  The complaint accuses of:
(1)   intentional infliction of emotional distress;
(2)   negligent infliction of emotional distress;
(3)   negligence;
(4)   unfair, unlawful, and deceptive trade practices,
(5)   false, deceptive, and/or misleading advertising;
(6)   violation of the Consumer Legal Remedies Act;
(7)   fraud; and
(8)   neglectful misrepresentation.
MY SOLUTION 

•  People thought it was too obviously fake
•  Great character profiles but not the best
   characters chosen..
A guy in a raccoon costume? Really?

a.  Pick more realistic characters
b.  Allow players to opt-out
c.  Change the amount of info disclosed
BROUGHT TO YOU BY,

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Toyota Matrix Campaign

  • 3. CLIENT/AGENCY •  Client: Toyota Motors •  Agency: Saatchi & Saatchi, Los Angeles
  • 4. THE CAMPAIGN The Ask •  To promote the 2008 Toyota Matrix ‘Your Other You’ •  An interactive pranking campaign •  Transmedia experience “empowering the customer…we wanted them to be involved and to feel like they were part of the process.” - Dino Spadavecchia •  Print, outdoot and online video banner ads drove traffic to the site.
  • 5. THE CAMPAIGN
 How it worked: •  Input personal information (phone number, address etc.) •  Choose from 5 virtual lunatics
  • 8. THE CONCEPT
 •  An
entertain
and
immersive
way
to
introduce
 the
new
Toyota
Matrix
car.
 •  To
freak
people
put
 •  Google‐Proof
 Provided
realis4c
lives
for
the
characters
 


Ex.
Heavy
Metal
Guy
 ‐  A
band
site
 ‐  MySpace
page
 ‐  A
recorder
album

  • 9. THE BACKFIRE
 PROBLEM: •  Fear of giving out other people’s information •  Allowed one to be stalked by a stranger •  Unclear about what the campaign is selling Do you believe that Toyota made a smart choice by not blatantly promoting the car throughout the video, or do you think they should have made it one of the bigger focuses?
  • 10. THE BACKFIRE
 And then things got serious.. •  The complaint accuses of: (1) intentional infliction of emotional distress; (2) negligent infliction of emotional distress; (3) negligence; (4) unfair, unlawful, and deceptive trade practices, (5) false, deceptive, and/or misleading advertising; (6) violation of the Consumer Legal Remedies Act; (7) fraud; and (8) neglectful misrepresentation.
  • 11. MY SOLUTION 
 •  People thought it was too obviously fake •  Great character profiles but not the best characters chosen.. A guy in a raccoon costume? Really? a.  Pick more realistic characters b.  Allow players to opt-out c.  Change the amount of info disclosed