Totara Learning Effective Blends Seminar February 2016

© Totara | www.totaralearning.com
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Effective Blends
Formal and informal learning in the workplace
with LMS and social platforms
Lars Hyland | Chief Commercial Officer | @larshyland | @totaralearning

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Introducing Totara

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Support for full spectrum of formal & informal learning
Totara LMS and Totara Social
Available via product subscription through partner network or direct SaaS (Totara Cloud
suitable for simple use cases with small user bases)
Totara Social and Totara LMS can integrate through Totara Connect
Enables management of rich blended learning experiences
Embeds learning into workflow – contextual, right time/right place performance support

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Totara Innovation
Network
Working together
 Partners
 User community
 Customers
 Totara R&D

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Key statistics
Over 800organisations
With 7 million users
In 35countries
In 22languages

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Totara Organisations
Benefits of Totara Learning open source product suite:
 Freedom - from restrictive licensing use, multi year lock-in, freedom to adapt
 Cost savings - to deliver more effective use of implementation budget
 Collaboration and quality - through the Totara Innovation Network
 Lower business risk - improves ability to respond to changing needs

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Varied applications/solutions
 Launch & track – online learning and other activities
 Self-service training platforms – full enterprise service
 Compliance – on-boarding, product training, regulatory
 Performance management – appraisal, 360 feedback
 Extended enterprise – distributor networks, customer education
 Blended learning delivery – offline/online, formal/informal activities
 Rapid deployment – change management campaigns
 Migration/consolidation/integration with enterprise systems
 Commercial learning services

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Blended learning design

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What is blended learning?

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A blend of learning theories/models
Situation dependant on…
…the people you serve
…the skills to be mastered
…the context of performance
70:20:10 – a fresh lens
…focus on context
…focus on workflow
…still requires structure

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A blend of learning theories/models
70:20:10 – a fresh lens
…focus on context
…focus on workflow based learning support
Requires structure and direction to deliver desired performance
improvement

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Ingredients of blended learning
 Formal / Informal
 Technology / People-based
 Independent / Social
 Directive / Discovery-oriented

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Does blended learning work?
Blended design outperforms online instruction…
…which outperforms face to face
 Already using blends: 80%
 To grow use of blends: 80%
 Classroom + e-learning = most frequent “blend”
Blends becoming more sophisticated:
 Webinars
 Social learning
 On the job training
 Coaching
 Mobile
 Bite-size resources
Colvin Clark, R. (2012).
Blended Learning Is
Better than Instructor-
Led or Online Learning
Alone
The Effectiveness of
Online and Blended
Learning: A Meta-
Analysis of the
Empirical Literature
(SRI International,
2013)

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Blending into the workplace
FORMAL
Blended
learning
via
work-
based
activities
INFORMAL

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Work based blended learning
Work based activities are…
 Completed as part of a blended course
 Carried out partially or fully in the workplace
 Based in a relevant (real) workplace problem/project
 Partially assessed by a workplace supervisor/coach
 Captured and shared using online social tools
 Involve facilitation and mediation by
 Instructor
 Supervisor
 Experienced peers

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Deciding on
the right blend

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Deciding on
the right blend
On the job training
Coaching
Online communities
Email
Role modelling
Mentoring
Instructor-led
classroom
Workshops
Live e-learning
Workbooks
Online knowledge
databases
Video/Audio/DVD
Online resource links
Simulations
Online learning
modules
Scenarios
Performance support
Online help systems
Costs CostsLOW HIGH
TouchesTouches
HUMAN
SYSTEM

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Deciding on
the right blend
Coaching
Mentoring
Online communities
Email
Work teams
Print job aids
Online help systems
Online self
assessments
Live e-learning
Live simulations
On the job training
Workshops
Workbooks
Documentation
Scenarios
Video/Audio/DVD
Online learning
modules
Experience ExperienceSOCIAL INDEPENDENT
LearningResources
EXTENSIONS
INSTRUCTION
LearningResources

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Deciding on
the right blend
Workbooks
Role modeling
Live e-learning
Documentation
Simulations
Scenarios
Workshops
Online learning
modules
Video/Audio/DVD
On the job training
Online forums
Print job aids
Email
Online communities
Live e-learning
Mentoring
E-mentoring
Time to Implement Time to ImplementSHORT LONG
ContentStability
STABLE
VOLATILE
ContentStability

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Scaffolded social learning
 Framework for
blended learning
design
 Both formal and
social elements
 Ensures deeper
integration
 Two components:
 social, co-creative
community spaces
 formal gateways

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Support for full spectrum of formal & informal learning
Totara LMS and Totara Social
Available via product subscription through partner network or direct SaaS (Totara Cloud
suitable for simple use cases with small user bases)
Totara Social and Totara LMS can integrate through Totara Connect
Enables management of rich blended, personalised learning experiences
Embeds learning into workflow – contextual, right time/right place performance support

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Remember…
 Identify barriers
 Structure blend accordingly
 Focus on transfer and embedding
activities into a real work context
 Encourage sharing and collaboration
 Include managers in the design and
secure time commitment
 Personalise the experience to the job
role and take into account prior
experience

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Useful resources…
More detailed information and
training on blended learning:
www.morethanblended.com
Social learning best practice
guides:
www.totaralearning.com/resources

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Award winning solutions

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2015 Best Totara Project -
Hospitality & Travel
Jurys Inn - Learning Pool

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Clients
Jurys Inn (with Learning Pool)
Learning Pool’s implementation of Totara LMS for Jurys Inn has improved staff retention by
38% in a notoriously high-churn industry, and reduced face-to-face training by 32% a year
for a more efficient, cost-effective training process, with excellent feedback from across the
organisation.
Learn more:
Stand C21

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Retail
Samsung - City & Guilds
Kineo

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Clients
Samsung (with City & Guilds Kineo)
Samsung’s course completions increased by an amazing 181% thanks to City & Guilds
Kineo’s multi-device Totara LMS, with a 42% increase in active users on the platform,
making this a great example of how Totara LMS can be used to boost learner engagement
in the retail sector.
Learn more:
Stand B12

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Technology & Media
Sky - Mind Click

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Clients
Sky (with Mind Click)
Mind Click implemented an impressive Totara LMS solution supporting over 25,000 learners
following Sky’s BYOD strategy, reaching typically hard-to-access learners with a robust, fully
branded and highly engaging learning platform.
Learn more:
Stand B17 / A13

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See Totara at
these stands:
Seminars:

Totara Learning Effective Blends Seminar February 2016

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