Top 5 Governance Issues Facing Nonprofits for 2019
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This webinar covered the top 5 governance challenges for nonprofit boards in 2019: 1) managing risk and emergency preparedness, 2) addressing digital innovation and disruption, 3) attracting and retaining talent in a competitive market, 4) building board resilience, and 5) using technology effectively. The presentation provided an overview of each challenge and potential solutions or strategies for boards to consider. It concluded with a question and answer period.
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Top 5 Governance Issues Facing Nonprofits for 2019
- 1. Governance for Lunch Webinar Series 2019 Governance for Lunch Webinar Series 2019 2019 Top 5 Governance Challenges & Solutions February 27, 2019 12:00-12:30 PM EST
- 2. Governance for Lunch Webinar Series 20192 Housekeeping Webinar lasts 30 minutes Session is being recorded (phone lines are muted) Slides/recording will be emailed to you Send us your questions via Q&A or Chat in GoToWebinar Please complete the post- webinar survey – we’ll send you the link
- 3. Governance for Lunch Webinar Series 2019 Governance for Lunch Webinar Series 2019 Welcome: Betsy Steiner, Director, Invest In Incredible, GCCF
- 4. Governance for Lunch Webinar Series 20194 Vice President of Thought Leadership Dottie Schindlinger Member of BoardEffect’s founding team 20+ years in governance roles Frequent governance presenter: Independent Sector, ASAE, LeadingAge, AHA, CUES, and AGB Author of Governance in the Digital Age Media commentator, blog contributor for Forbes, WSJ, Corporate Board Member & more
- 5. Governance for Lunch Webinar Series 2019 Top 5 Governance Challenges 5 1 Managing Risk & Emergency Prep 2 Digital Innovation & Disruption 3 Attracting & Retaining Talent 4 Building Board Resilience 5 Using Tech Effectively
- 6. Governance for Lunch Webinar Series 2019 Risk is increasing – both in severity and type: – Financial risk – Cyber/technology risk – Reputational risk – Natural (or human-created) disaster risk – Political/regulatory risk Board’s risk oversight role: – Identifying areas of risk – Analyzing risk (severity v. probability) – Evaluating risk (audit, tabletop exercises) – Ensuring a risk management program exists – Monitoring/Reviewing the risk management program 6 High 21 22 23 24 25 16 17 18 19 20 Med. 11 12 13 14 15 6 7 8 9 10 Low 1 2 3 4 5 Low Med. High Approaches to Risk Oversight for Boards1 Probability Severity
- 7. Governance for Lunch Webinar Series 2019 Board of Trustees Sets the tone from the top; identifies areas of risk; ensures plans are in place and effective; evaluates potential risk Administration Develops & enacts the risk management plan; reports to the board; engages the community on risk issues Community Raise risk issues to the org, provides input & feedback to inform the mission, reflect/evaluate the outcomes 7 Risk Oversight - Who Does What? Shared Governance Board, staff and community feel shared responsibility for managing & mitigating risk, establishing mutual trust. 1
- 8. Governance for Lunch Webinar Series 2019 Digital Innovation/Disruption & Nonprofit Boards Digital technology deserves your full attention. Right. Now. Digital economy will unleash over $100T by 2025 (World Economic Forum) Tech innovations like biometrics, facial recognition, drones, AI can dramatically improve service delivery Person-to-person influence is a new currency: crowdfunding has raised over $5B on GoFundMe alone – and doesn’t require nonprofit involvement Nonprofit leaders aren’t up to speed. Only 3% of charities rate their board & executive leadership as being digitally savvy 8 2
- 9. Governance for Lunch Webinar Series 2019 NGOs agree social media is effective in fundraising NGOs have a written social media strategy Donors say social media inspires them to give 9 Diagram of a Disconnect: Digital Tech & Fundraising 71% 32% 25% 45% NGOs use CRM software to track giving & donors 2 Data from the 2018 Global NGO Technology Report
- 10. Governance for Lunch Webinar Series 2019 7.3 million unfilled jobs in the US (BLS, Feb 12, 2019) 10k Baby Boomers reach retirement age every day 64% of nonprofits had at least one candidate decline their best offer and go elsewhere last year 36% report a candidate who had accepted an offer withdrew prior to the start date 33% lost a candidate over a small difference in salary offered vs. expected by the candidate 10 Attracting & Retaining Talent – Competition is Fierce3
- 11. Governance for Lunch Webinar Series 2019 Boards lack members with digital tech expertise Organizations with more tech expertise in the boardroom outperform their peers – Revenue & growth – Talent diversity – Resilience 11 Talent & Skills Gap Extends to the Boardroom3 Source: https://next-curve.com/2018/10/04/the-digital-gap- leadership-governance/
- 12. Governance for Lunch Webinar Series 201912 Book examining strategies corporate boards are using to survive & thrive in the digital age Key strategies to build a resilient board – Diverse board with multiple perspectives – Focus on cultivating digital competencies – High value placed on board education – especially beyond the boardroom – Culture of “respectful inquiry & dissent” Building Board Resilience4
- 13. Governance for Lunch Webinar Series 201913 Leverage Tech Tools Wisely Identify Needs: – State your goals – find alignment – Review options on the market – Cost/benefit analysis Clarify the role & process – Who is the “champion”? Who will manage the system? – Consider training, upgrades, ongoing support, wrap-around services 5
- 14. Governance for Lunch Webinar Series 2019 Governance for Lunch Webinar Series 2019 Q&A – What’s On Your Mind?
- 15. Governance for Lunch Webinar Series 2019 Contact Me! 15 @GovTechGeek linkedin.com/in/GovTechGeek slideshare.net/BoardEffect boardeffect.com/blog
- 16. Governance for Lunch Webinar Series 201916 (866) 672-2666 info@boardeffect.com Boardeffect.com 1515 N. Courthouse Road, Suite 210 Arlington, VA 22201 US Contact Us
- 17. Governance for Lunch Webinar Series 2019 Governance for Lunch Webinar Series 2019 Thank you!
- 18. Governance for Lunch Webinar Series 201918 Marathon, not a sprint Patience, and persistence Learn, and apply immediately
Editor's Notes
- World Economic Forum estimates $100T in wealth will be unleased by digital technology by 2025. Tech innovations like biometrics, facial recognition, drones, AI and deep learning could radically change the way we deliver services in the humanitarian and public health sectors. Person-to-person influence is a new currency – $1.35B raised in 2017 through crowdfunding sites that don’t require ANY nonprofit involvement.
- Nonprofits rep. 10.2% of private sector employment (12.3 M jobs) 92% of colleges/universities 87% of museums 85% of K-12 education 84% hospitals Nonprofits account for the 3rd largest employee payroll at $638.1B in wages
- 108 million workers hold jobs that require moderate or high digital knowledge Economy will need 100k new IT workers/year – right now, we only have 60k of these workers seeking jobs each year https://thehill.com/homenews/state-watch/373527-us-economy-faces-impending-skills-gap
- SOLUTION: “Remember that educating board members on best practices is a marathon, not a sprint,” Schindlinger says. “Be patient and persistent.” Provide board members with information on best practices and then have people take turns presenting one new concept or practice at each meeting. “We all learn best when we have to use new information right away, so asking board members to take responsibility for the ‘teaching’ role will help the new practices stick,” she says. Board management software can help funnel information such as articles, links to online resources, briefing books, planning calendars and mission documents to board members. Having everything online in a central, organized repository allows trustees to learn at their own pace and helps members stay focused on board development goals.