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TOP 10 TIPS TO SURVIVE
ENJOY WORKING IN ITS
YOANN FORTINI
MARCH 2018
1
2
OPERATIONAL RESEARCH
WEB DEVELOPMENT PART-TIME TEACHING
TECH QUAL ADD. LANGUAGESITIL/PRINCE2 CERTIFSPSYCHOLOGYPUBLIC ENGINEER
PROFESSIONAL LIFE IS A JOURNEY
3
BACHELOR OF SCIENCE, IT MASTER OF SCIENCE, IT TEAM/PROJECT MGMT BUSINESS & MARKETING
ALCATEL CIT LA PROVIDENCE CONSEIL GENERAL DE LA SOMME ICE CONSULTING SERIANS KONICA MINOLTA
VIDEO-GAME TESTER
EDUCATION
EXPERIENCE
1998
2004
2013
TODAY
TECHNOLOGY
TECHNICAL EXPERTISE
SYSTEM, NETWORK, TELEPHONY, INTERNET, VDI
NOC TEAM MANAGEMENT
INFORMATION & PROCESSES
ADDED-VALUE AND END-USER CENTRIC
IT GOVERNANCE, MITS, BUSINESS PROCESS
MANAGEMENT, CONSULTING TEAM MANAGEMENT
BUSINESS SERVICES
INTERNATIONAL BUSINESS DEVELOPMENT
MITS, SECURITY, BUSINESS PROCESS SERVICES
TARGET OPERATING MODEL
PUBLIC SECTORFIRST EXPERIENCE IT SERVICES COMPANY
BUSINESS AND INTERNATIONAL EXPERIENCEIT LAUNCHPAD ADDITIONAL TRAININGS
4
INTERNATIONAL
ITS BUSINESS
DEVELOPMENT
KONICA MINOLTA
MISSIONS & HIGHLIGHTS
BUSINESS AND STRATEGIC PLANNING
VALUE PROPOSITION AND CONCEPT
PORTFOLIO MANAGEMENT
SALES AND PROFITABILITY
PROJECTION AND GOAL SETTING
ANALYSIS AND TROUBLESHOOTING
SCOPE
ITS BUSINESS DEVELOPMENT
CUSTOMER-CENTRIC APPROACH
TARGET OPERATING MODEL
INTERNATIONAL TEAMWORK
MANAGED IT SERVICES
BUSINESS PROCESS SERVICES
IT SECURITY
PROS AND CONS
+ : BUSINESS STRATEGY
+ : 360° VIEW
+ : HEALTHY COMPANY
+ : COMPANY TRANSFORMATION
+ : INTERNATIONAL EXPERIENCE
- : CHALLENGING WORKLIFE BALANCE
- : LIMITED ITS TECH. EXPERTISE
REQUIRED SKILLS
COMPLETE ITS EXPERIENCE
(TECHNOLOGY, SERVICES, BUSINESS)
AGILE TEAM MANAGEMENT
OPEN MIND AND FLEXIBILITY
OPERATIONNAL VISION
COMMUNICATION
TRIP OF THE DAY
5
6
TEN LESSONS LEARNT AND ADVICES
PASSION
INTEGRITY
BUSINESS
1. BE A
LIFETIME STUDENT
ALWAYS KEEP ON LEARNING
7
TEN LESSONS LEARNT AND ADVICES
PASSION
INTEGRITY
BUSINESS
2. SECURITY
IS AN ILLUSION
WHETHER YOU LIKE IT OR NOT, ITS
WORLD IS ALWAYS AN ADVENTURE.
EMBRACE IT !
8
TEN LESSONS LEARNT AND ADVICES
PASSION
INTEGRITY
BUSINESS 3. PROTECT
WORKLIFEBALANCE
MORE THAN ANY OTHER, A ITS JOB CAN BECOME A
24/7 ONE. UP TO YOU, BUT BE CAREFUL.
9
10
TEN LESSONS LEARNT AND ADVICES
PASSION
INTEGRITY
BUSINESS
4. THINK
DIFFERENTLY
AND AT MANY LEVELS
SERVICES
STRATEGY
MANAGEMENT
BUSINESS
TECHNOLOGY
OPERATIONS
11
TEN LESSONS LEARNT AND ADVICES
PASSION
INTEGRITY
BUSINESS
5. ALWAYS KEEP ON
PERMANENT
ASSESSMENT
SELF-EVALUATION
PROFITABILITY
MANAGEMENT
KPIs
P/L
12
13
TEN LESSONS LEARNT AND ADVICES
PASSION
INTEGRITY
BUSINESS
6. FROM COMMAND-AND-CONTROL TO
ENGAGE-AND-ALIGN
TEAMPLAY, AGILITY, FLEXIBILITY
(BOB MARCUS)
14
TEN LESSONS LEARNT AND ADVICES
PASSION
INTEGRITY
BUSINESS
7. ITS IS
DEAD
OR AT LEAST, EVOLVING
TECHNOLOGY
EXPERTISE
PRODUCTS
SPECS
SERVICES
END-USER EXPERIENCE
PROCESSES
VALUES
15
16
TEN LESSONS LEARNT AND ADVICES
PASSION
INTEGRITY
BUSINESS
8. LIVE YOUR JOB
PASSIONATELY
ITS IS OFFERING MULTIPLE PERSPECTIVES
AND OPPORTUNITIES. UP TO YOU TO CHOOSE
THE ONE BETTER SUITED TO YOUR NEEDS !
CHOOSE YOUR DESTINY
(INFORMATION) TECHNOLOGY
(PROJECT) MANAGEMENT
TECHNOLOGY
PROJECT
BUSINESS
MANAGEMENT
STRATEGY
SOCIAL
R&D
TECHNICAL
ENGINEERING
PROJECT
MANAGEMENT
TEAM
MANAGEMENT
PRODUCT
MANAGEMENT
APPLICATION
DEVELOPPEMENT
RESEARCH
SUPERVISION
UNKNOWN ?
YOUR FUTURE
JOB PROBABLY
DOESN’T EXIST
YET !
RESEARCH &
DEVELOPMENT
MULTIMEDIA
PROJECT MANAGEMENT
BUSINESS
DEVELOPMENT
TECH TEAM
MANAGEMENT
TECH PRODUCT
MANAGEMENT
18
TEN LESSONS LEARNT AND ADVICES
PASSION
INTEGRITY
BUSINESS 9. ALWAYS PUSH YOURSELF
OUTOF YOUR
COMFORT ZONE
ITS WORLD IS PERMANENTLY MOVING.
MOVING AND ANTICIPATING WILL ALLOW
YOU TO KEEP ONE STEP AHEAD.
19
TEN LESSONS LEARNT AND ADVICES
PASSION
INTEGRITY
BUSINESS
10. BE A
GAME CHANGER
GO WITH THE FLOW, WHEN NEEDED
BY MARKET TRENDS. BUT DON'T BE
A DEAD FISH, CREATE THE TRENDS.
20
ITS : COULD BE A MAGICAL TOOLBOX
21
UBER
THE WORLD’S LARGEST
TAXI COMPANY, OWNS
NO VEHICLE.
(TOM GOODWIN)
ALIBABA
FACEBOOK
AIR BNB
THE WORLD’S MOST
POPULAR MEDIA OWNER,
CREATES NO CONTENT.
THE MOST VALUABLE RETAILER,
HAS NO INVENTORY.
THE WORLD’S LARGEST
ACCOMODATION PROVIDER,
OWNS NO REAL ESTATE.
ITS : GOOD THINGS, BAD THINGS
22
FAST-MOVING WORLD
IMPOSSIBLE STABILITY
KINGDOM OF TECHIES
RISK OF BULLSHIT JOBS
DYNAMIC MARKET
SMART AND FUNNY PEOPLE
WIDE SCOPE, MANY TOPICS
MULTIPLE CAREER OPPORTUNITIES
23
THANK YOU
FOR GIVING ME THE OPPORTUNITY
TO MAKE THIS PRESENTATION, TODAY
FOR ACTUALLY LIVING ONE OF MY
BEST PROFESSIONNAL EXPERIENCE
ALL PICTURES COURTESY OF PIXABAY.COM

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Top 10 Tips to (survive) enjoy working in ITS

  • 1. TOP 10 TIPS TO SURVIVE ENJOY WORKING IN ITS YOANN FORTINI MARCH 2018 1
  • 2. 2
  • 3. OPERATIONAL RESEARCH WEB DEVELOPMENT PART-TIME TEACHING TECH QUAL ADD. LANGUAGESITIL/PRINCE2 CERTIFSPSYCHOLOGYPUBLIC ENGINEER PROFESSIONAL LIFE IS A JOURNEY 3 BACHELOR OF SCIENCE, IT MASTER OF SCIENCE, IT TEAM/PROJECT MGMT BUSINESS & MARKETING ALCATEL CIT LA PROVIDENCE CONSEIL GENERAL DE LA SOMME ICE CONSULTING SERIANS KONICA MINOLTA VIDEO-GAME TESTER EDUCATION EXPERIENCE 1998 2004 2013 TODAY TECHNOLOGY TECHNICAL EXPERTISE SYSTEM, NETWORK, TELEPHONY, INTERNET, VDI NOC TEAM MANAGEMENT INFORMATION & PROCESSES ADDED-VALUE AND END-USER CENTRIC IT GOVERNANCE, MITS, BUSINESS PROCESS MANAGEMENT, CONSULTING TEAM MANAGEMENT BUSINESS SERVICES INTERNATIONAL BUSINESS DEVELOPMENT MITS, SECURITY, BUSINESS PROCESS SERVICES TARGET OPERATING MODEL PUBLIC SECTORFIRST EXPERIENCE IT SERVICES COMPANY BUSINESS AND INTERNATIONAL EXPERIENCEIT LAUNCHPAD ADDITIONAL TRAININGS
  • 4. 4 INTERNATIONAL ITS BUSINESS DEVELOPMENT KONICA MINOLTA MISSIONS & HIGHLIGHTS BUSINESS AND STRATEGIC PLANNING VALUE PROPOSITION AND CONCEPT PORTFOLIO MANAGEMENT SALES AND PROFITABILITY PROJECTION AND GOAL SETTING ANALYSIS AND TROUBLESHOOTING SCOPE ITS BUSINESS DEVELOPMENT CUSTOMER-CENTRIC APPROACH TARGET OPERATING MODEL INTERNATIONAL TEAMWORK MANAGED IT SERVICES BUSINESS PROCESS SERVICES IT SECURITY PROS AND CONS + : BUSINESS STRATEGY + : 360° VIEW + : HEALTHY COMPANY + : COMPANY TRANSFORMATION + : INTERNATIONAL EXPERIENCE - : CHALLENGING WORKLIFE BALANCE - : LIMITED ITS TECH. EXPERTISE REQUIRED SKILLS COMPLETE ITS EXPERIENCE (TECHNOLOGY, SERVICES, BUSINESS) AGILE TEAM MANAGEMENT OPEN MIND AND FLEXIBILITY OPERATIONNAL VISION COMMUNICATION TRIP OF THE DAY
  • 5. 5
  • 6. 6 TEN LESSONS LEARNT AND ADVICES PASSION INTEGRITY BUSINESS 1. BE A LIFETIME STUDENT ALWAYS KEEP ON LEARNING
  • 7. 7 TEN LESSONS LEARNT AND ADVICES PASSION INTEGRITY BUSINESS 2. SECURITY IS AN ILLUSION WHETHER YOU LIKE IT OR NOT, ITS WORLD IS ALWAYS AN ADVENTURE. EMBRACE IT !
  • 8. 8 TEN LESSONS LEARNT AND ADVICES PASSION INTEGRITY BUSINESS 3. PROTECT WORKLIFEBALANCE MORE THAN ANY OTHER, A ITS JOB CAN BECOME A 24/7 ONE. UP TO YOU, BUT BE CAREFUL.
  • 9. 9
  • 10. 10 TEN LESSONS LEARNT AND ADVICES PASSION INTEGRITY BUSINESS 4. THINK DIFFERENTLY AND AT MANY LEVELS SERVICES STRATEGY MANAGEMENT BUSINESS TECHNOLOGY OPERATIONS
  • 11. 11 TEN LESSONS LEARNT AND ADVICES PASSION INTEGRITY BUSINESS 5. ALWAYS KEEP ON PERMANENT ASSESSMENT SELF-EVALUATION PROFITABILITY MANAGEMENT KPIs P/L
  • 12. 12
  • 13. 13 TEN LESSONS LEARNT AND ADVICES PASSION INTEGRITY BUSINESS 6. FROM COMMAND-AND-CONTROL TO ENGAGE-AND-ALIGN TEAMPLAY, AGILITY, FLEXIBILITY (BOB MARCUS)
  • 14. 14 TEN LESSONS LEARNT AND ADVICES PASSION INTEGRITY BUSINESS 7. ITS IS DEAD OR AT LEAST, EVOLVING TECHNOLOGY EXPERTISE PRODUCTS SPECS SERVICES END-USER EXPERIENCE PROCESSES VALUES
  • 15. 15
  • 16. 16 TEN LESSONS LEARNT AND ADVICES PASSION INTEGRITY BUSINESS 8. LIVE YOUR JOB PASSIONATELY ITS IS OFFERING MULTIPLE PERSPECTIVES AND OPPORTUNITIES. UP TO YOU TO CHOOSE THE ONE BETTER SUITED TO YOUR NEEDS !
  • 17. CHOOSE YOUR DESTINY (INFORMATION) TECHNOLOGY (PROJECT) MANAGEMENT TECHNOLOGY PROJECT BUSINESS MANAGEMENT STRATEGY SOCIAL R&D TECHNICAL ENGINEERING PROJECT MANAGEMENT TEAM MANAGEMENT PRODUCT MANAGEMENT APPLICATION DEVELOPPEMENT RESEARCH SUPERVISION UNKNOWN ? YOUR FUTURE JOB PROBABLY DOESN’T EXIST YET ! RESEARCH & DEVELOPMENT MULTIMEDIA PROJECT MANAGEMENT BUSINESS DEVELOPMENT TECH TEAM MANAGEMENT TECH PRODUCT MANAGEMENT
  • 18. 18 TEN LESSONS LEARNT AND ADVICES PASSION INTEGRITY BUSINESS 9. ALWAYS PUSH YOURSELF OUTOF YOUR COMFORT ZONE ITS WORLD IS PERMANENTLY MOVING. MOVING AND ANTICIPATING WILL ALLOW YOU TO KEEP ONE STEP AHEAD.
  • 19. 19 TEN LESSONS LEARNT AND ADVICES PASSION INTEGRITY BUSINESS 10. BE A GAME CHANGER GO WITH THE FLOW, WHEN NEEDED BY MARKET TRENDS. BUT DON'T BE A DEAD FISH, CREATE THE TRENDS.
  • 20. 20
  • 21. ITS : COULD BE A MAGICAL TOOLBOX 21 UBER THE WORLD’S LARGEST TAXI COMPANY, OWNS NO VEHICLE. (TOM GOODWIN) ALIBABA FACEBOOK AIR BNB THE WORLD’S MOST POPULAR MEDIA OWNER, CREATES NO CONTENT. THE MOST VALUABLE RETAILER, HAS NO INVENTORY. THE WORLD’S LARGEST ACCOMODATION PROVIDER, OWNS NO REAL ESTATE.
  • 22. ITS : GOOD THINGS, BAD THINGS 22 FAST-MOVING WORLD IMPOSSIBLE STABILITY KINGDOM OF TECHIES RISK OF BULLSHIT JOBS DYNAMIC MARKET SMART AND FUNNY PEOPLE WIDE SCOPE, MANY TOPICS MULTIPLE CAREER OPPORTUNITIES
  • 23. 23 THANK YOU FOR GIVING ME THE OPPORTUNITY TO MAKE THIS PRESENTATION, TODAY FOR ACTUALLY LIVING ONE OF MY BEST PROFESSIONNAL EXPERIENCE ALL PICTURES COURTESY OF PIXABAY.COM